laundry for 15 items

wifi in our room was sketchy

he was performing many jobs: receptionist, bar tender, bus boy and waiter

bed was comfy, and the sound isolation was good (the room was facing the road - i heard nothing); parking outside

parking outside the hotel, also a bigger parking lot close to the hotel

breakfast has a massive selection of fresh fruit, cereals, meat, cheese, and more

very good breakfast

helpful staff,good breakfast

the abandoned hotel. i was the only guest in the hotel and yet they provided breakfast.

it was a nice spacious room with balcony, and plenty of parking in front of the hotel for our motorcycles

the pool was also great

swimming pool restaurant

poor wifi

staff, location, style, breakfast, diner, pool, regular boat trip (with rivus),

the swimming pool as a wonderfull view of the vineyard and the douro river

cozy rooms, very kind staff and wonderful breakfast

dinner was disappointing but staff were attentive. unsecured wifi

could have stayed for a week and relaxed at the pool after visiting the wonderful wineries

a garden second to none and parking on site,

the bar and relaxation area fantastic and a chilled outdoor area

the pool, reception, room, breakfast, parking +++

clean hotel. underground parking and an elevator.

the view from our room was delightful, the breakfast and breakfast staff were great and the hotel itself was

the pool was lovely. staff were attentive and kind. beautiful views. breakfast good.

no wifi in room as promised and nearly cold showers.

the pool is great, the land is big, the location is very peaceful and relaxing

the pool is dirty, the breakfast is just bread

the houses and pool. comfortable bathroom, sleepingroom and kitchenette

the breakfast was excellent with homemade jams and local cheese and sausages

immaculately clean, huge and fresh breakfast, excellent wine & port from their own vineyards- all you could

the grounds are beautiful, with a great swimming pool overlooking the valley, and many little nooks to sit

a huge bonus was an open pool

breakfast was delicious

loved the breakfast.

view over the douro, free small bottle of port wine in the room, good breakfast, fast wifi, ample parking opposite

is a bit isolated with two of the three walkable restaurant/bars closed on the tuesday we were there

good parking

perfectly located, free parking, clean room, new interior, good working wifi

delicious breakfast

room was well appointed and breakfast room service was delicious

with my wife for a well deserved week away from the kids :) excellent facilities, view, breakfast, room and bed

there is a lovely rooftop terrace with sunbeds, a pool and a bar

location and breakfast was great

my husband enjoyed the pool in the afternoons (brr

the pool was much appreciated at the end of a hot day

no wifi

the wifi is fast

the continental breakfast was excellent, with fresh fruit, yogurt, croissants, bagels, coffee, cheese, and

our room was very relaxing breakfast is excellent - huge selection of jams

the room was spotless and comfortable, and the kids had a great time in the indoor pool

the breakfast was out of vegetables there is no door between the sleeping room and the shower

amidst all types of wineyards, you can enjoy the pool, tenniscourt or just read a book next to the grapes

views, great facilities including out/indoor pools and room service, spacious overall well appointed rooms,

no hotel bar area

drinks both at the pool bar and in the restaurant were double the price of the same in pinhoa

didn't check on us often enough, but that's a very small nit considering i could go 100 ft to the bar area and

there was no phone in the room, there was no minibar in the room, there was no bar full stop (despite it being

wifi doesn t work almost entirely, specially in the rooms where it doesn t work at all

pet friendly atmosphere, the indoor pool, the wonderful staff, the peace and tranquility

liked the on property parking

some items were missing in the kitchen (no cutting board, no sieve,

we look forward to return during summer time to try the outdoor pools

very pet friendly

to finish off our stay we got an amazing big breakfast, just for the two of us

partner and i were lucky to have the entire hotel and spa for ourselves before a big holiday weekend

breakfast superb. spa & staff

spa services included: turkish bath, sauna, hot tub, outdoor pool

the staff was super kind! the breakfast was perfect! we'll be back for sure!

from the bedroom was beautiful and the staff were absolutely brilliant with us, helping with our laundry, ordering

nice setting, bar and drinks were lovely

fresh fruit, local bread and scrambled eggs for breakfast

parking too far, too much families and kids (we were in honeymoon...)

good breakfast but if your a vegetarian literally no other option except mushroom risotto

gardens are lovely and parking easy

there is a good pool

pool was lovely and the staff just lovely

understand there is wifi but couldn t get the signal from our room

wifi- was not secure and would go off and on during our entire

the pool area was very relaxing with the view of the rural area and hills around us

breakfast was good, but not exceptional

really went out of the way to assist us with directions, restaurant suggestions, touring ideas, laundry and

attentive staff to comfirtable bed to delicious food to beautiful garden with the crystal-clear pool

value buffet dinner and breakfast, lovely and large traditional room with great bathroom, private parking

you can't even stay in the bar area because the lights are turned out

and buildings, friendly staff, nice swimming pool, outstanding and fantastic value buffet dinner and breakfast

beautiful surroundings, relaxing pool, quiet atmosphere, amazing food and wine pairings and staff who were

very patient waiters as we were travelling with kids

the honour bar up by the eira rooms was also extremely civilised

we also really enjoyed breakfast

pool was lovely but a bit cold

spa is a bit sparse, missing a sauna and water jets in the indoor pool

breakfast and very good dinner, stuff very helpful and very gentle very clean and great location

staff is extremely nice and attentive, excellent breakfast and size of family room

we loved the pool, it was a great perk of the hotel

spacious room with nice views of regua/douro river - comfortable bar area with lots of seating and quiet

as if we were forced to send our clothes to their laundry service

irons, only laundry service offered

no iron in the hotel, there is a laundry service, but you cannot use an iron yourself (riddiculous) the hairdryer

pool and gym were great and little kids play area was a nice surprise

the spa area is very pleasant, as is the gym, which has good weight training machines

quite a wait for bar service , didn t look to happy to be called to serve

situation avec la vue sur la riviere douro - magnifique, situation to the center of town, pool and kindness of

the lobby with a small bar overlooks the river valley- very nice

first day at the pool we never got cushions for the sun lounger

a little odd to make the way from the parking lot up to the hotel, going through the gym area to get to the

our kids had a wonderful

each morning a delicious breakfast was served in the garden featuring homemade jams and yogurt as well as tasty

management that really doesn't care is the root cause of: poor sign posting, nonexistent parking, a bathroom

breakfast was very good

breakfast was sumptuous with home made produce

one of the biggest advantages was the secure underground parking, which gave us complete peace of mind and made

at breakfast we were very well looked after

fantastic selection for breakfast

value, very friendly staff, great breakfast, and very clean

and having secure parking is worth the money alone

our large bag of laundry was washed and ironed in less than 3 hours

breakfast was delicious it would have been nice to be able to have coffee in the evening but that's

good breakfast available, has everything i needed.

rooms good size and immaculately clean. superb breakfast. friendly staff.

room and bathroom was big, there were vending machines with some snacks and water with a kids play area on 1st

the breakfast was humble but very local and tasty

lovely breakfast

breakfast was excellent

poor wifi, we couldn't really use it

hotel was excellent, breakfast was excellent, the guy at reception was a little scary at first, because he has

excellent breakfast, great location, the staff kind and helpful. the room spacious and estetic

good room, friendly staff, good restaurant for dinner. parking on site. all good!!

room locker was out of order no mini bar no fresh juice over breakfeast

pool and pool area was great

there had been more sun umbrellas by the pool, we would have used it

dinner we ordered room service at about 30 euro per dish as we wanted to rest at the cozy and comfortable rooms

breakfast was average even the venue could have been in a better place on the property

the pool bar and the staff there is great

then we had reserved an hour in the water circuit part of the spa during the kids hour so our young ones

really professional and the facilities are amazing - huge grounds to explore plus a great pool, spa and good

location, breakfast, free parking, cleanliness, wifi

location, breakfast, free parking, cleanliness, wifi

location, convenient parking, clean and comfortable room, delicious breakfast and friendly staff

free parking place

would have like a little more selection at the bar; this is a famous wine region (why many travel here) and even

pool was great for the kids

the breakfast was good with an excellent range of different foods

location, the view, the parking, the room and balcony size, the service there at reception, breakfast and check

the swimming pool was not fresh. deffinitely needs a good clean up

breakfast

expensive on the food & spa rates.

view; all services; spa; large rooms with balcony; bar ; breakfast; adega; restaurant; amenities in the bathroom

breakfast had been delicious the hotel has a unique atmosphere and gives every guest the feeling of

the staff in the bar area was great and our dinner was amazing

with delicious food and beautiful view, very good breakfast, beautiful and big infinity pool with a view to the

loved the outdoor bar area in courtyard

some tea bags please especially if you don t have morning coffee/tea available in the snack bar area

a cosy outdoor bar on the territory and a lovely and friendly dog named goonga

parking lots designated to the guests with cars/campers by carla, who is an amazing hostess

the private on site parking a plus

beautiful grounds and swimming pool

the pool and gardens are excellent

easy access, easy parking, beautiful traditional building and trimmed garden with a nice swimming pool

great breakfast

well maintained surrounding , loved the pool area it is perfect for an

loved the pool area with chairs and umbrellas, wonderful view, and bar service of a portotonic (first time

parking outside the door

parking excellent, really important to us as we stop on our way to our portuguese home from the u

perfect location. amazing view. great breakfast and excellent restaurant.

parking was a little awkward especially if there are a lot of cars.

they offer a beautiful breakfast (what a nice touch) and the coffee is excellent

the pool is perfect and the hot tub was perfect for when it became a little crisp at night

the site is perfect, the infinity pool is splendid with a spectacular view over the douro valley

the beautiful view on the douro valley, the infinity pool, the exceptional kindness of the hosts

location with a amazing view great pool

staff offered to do laundry without showing us the price list first - it ended up being somewhat expensive -

very tasty orange juice for breakfast

very beautiful peaceful and quiet excellent dinner and breakfast exceptional staff

my kids were extremely disappointed, and no compensation was offered

property is very clean and nice but the wifi doesn t work at all, also the shower didn t work properly,

nice & quiet place, very kind staff, easy parking, swimming pool, tasty cuisine in the

breakfast was excellent with hot and cold food available and fresh fruits and cereal with coffee &

the wifi could have been better.

the room were nicely decorated, and so was everything from the entrance to the restaurant and breakfast room

lovely pool for a refreshing dip

pool is amazing

the kitchen has a small fridge that serves the purpose and has all the equipment to cook a good meal

our host served us an excellent breakfast of hams, cheese, breads, fruit, yogurts and pastries, all homemade

the pool and the breakfast

friendly staff, amazing surroundings, nice dogs, good breakfast, fun hike on the property.

historic building with beautiful garden and pool

enjoy the good breakfast outside kitchen is very small (was no problem for us), but well equipped parking on

little hideout with a nice pool

the swimming pool is great for cooling off and having a little exercise

access to the parking would have been tight if we had a large car.

but they have a laundry service which wasn't any good for me as i arrived in the evening and had a meeting

wifi speed

location of the hotel, parking included, breakfast was good but most of all the nicest staff who were so helpful

and professional staff, comfortable room with excellent beds, quiet, very good wifi, good breakfast, large

and professional staff, comfortable room with excellent beds, quiet, very good wifi, good breakfast, large

superb farm for kids, with a mini zoo and plenty of spaces to discover

almost everything but in particular the breakfast

superb farm for kids, with a mini zoo and plenty of spaces to discover

the breakfast was good

good restaurant with good selection of local wines, excellent breakfast

comfy well designed common areas too free parking is easy, its dedicated to hotel

beautiful hotel, nice pool, good breakfast

room was spacious and very modern

they have secure parking which was important for us

nice breakfast in a nice place

and pool area were a bit cold

they let us use the swimming pool outside normal hours

excellent breakfast and a nice swimming pool

the bar lady was very helpful and friendly and gave us good tips on wine

stay their the place was just incredible every detail it was like a modern work of art,and the breakfast scrambled

the showers around swim pools are completely dirty, no bar service in this area and not even towels offered to

staff was not kind and looked like they were doing you a favour 2) pool has no bar service

in date with a welcome inbox message), sometimes was not easy to communicate in english with the bar staff

the swimming pool is a great plus but it wasn t really clean unfortunately, and the pool bar is closed, and

swimming pool would have been nice but we might have been out of season for an

the staff super friendly, also nice food (dinner and breakfast) ud83dudc4cud83cudffcud83dudc4cud83cudffc for

little annoying that the beverage-machine at breakfast puts sugar in every single beverage and you can't disable

had good parking, across the street from shopping

clean rooms, good breakfast - everything you need

the breakfast buffet was excellent, staff were friendly and helpful.

pool, breakfast.

nice breakfast, friendly staff, large room.

breakfast buffet was superb with extensive range of hot and cold items including bacon, cakes,

the only thing that could improve was cleaning the pool more often, as a lot of bugs got in.

but if you have your own transport and don't mind traveling then the hotel also has adequate parking space for

chance to use the pool in the hotel next door

easy to find with on site parking and eatery next door

and good breakfast

it has a sister hotel nearby which apparently has a swimming pool which guests can use

the looks, the lights in the room, the prehistoric ac and the wifi.

with the accommodations, the helpfulness and friendliness of the staff, and the very generous breakfast buffet

location, modern design, good breakfast, friendly staff, pet friendly

easily accessible by car and for parking

only 4 parking spaces

lovely small swimming pool and outdoor area

no bacon at the breakfast or not functioning wifi in the rooms and the hotel answers they will fix it,

friendly staff. amazing breakfast. amazing location. super clean - viseu hosting at its best!

have been so low, i'd mention that the eggs and pancakes could have been made on order, that the breakfast area

the best location with friendly helpful staff and exceptional breakfast

very close to old centre and historic sites, excellent breakfast and quick checkout

fair breakfast included

good wifi

wifi was a little bit slow compared to what we were expecting

room service or even access to hot water after hours

breakfast was great - lots of choice, tasty and very freshly prepared

the free parking was a huge asset in the hotel's underground carpark, as the parking availability in the

location, good breakfast, big room with nice view

very good breakfast, location, there was a kettle in the room to make a tea

comfy beds and pillows, ac, wi-fi, free parking; very clean hotel throughout, friendly, helpful staff

a bar in the hotel

facilities, bar, restaurant, gym, indoor pool, sauna, and staff

location was great, in the centre of viseu with a lot parking spots

there is also a nice bar area

the breakfast

staff very friendly and helpful. great outdoor pool.

interesting historic building, kids activities and bouncy castle for kids over the

our room was very noisy at night room 220 we were awake until 23:20 upper floor or next door has kids jumping

the bar in the lobby needs improvements, since our bloody mary was just tomate juice with ice and we

suite with nice areas for a couple and two kids

spa, gym and pool are small.

parked the car at the hotel parking, and didn't need it for the stay

the breakfast had too little variety and quantity.

parking

breakfast was amazing as well

breakfast was good, the fresh fruits enjoyable

iron and ironing board in the rooms - laundry service available for a fee

big spaces in the hotel (lobby, restaurant, pool). big room. lots of parking spaces.

the breakfast choices the spa and pool bedroom size was lovely

facilities were excellent. bar and breakfast was very good

the pool bar staff were clearly inexperienced and there weren't many options for eating there