more washing machines and dryers required in the guest laundry.

laundry room was very dirty, the windows didn t have screens and there were mosquitoes

there was no laundry service available

laundry room in basement for guests was a bonus

a pool for the kids would have been nice

glad to have my own washer and dryer and not have to go outside to do laundry

facility comfort bed kitchen

comfortable, well equipped kitchen, easy access to ski lifts, accommodating staff, easy parking, hot tubs, spa

the pool area was smaller than it looks in pictures but was clean and a decent enough size to have fun

kitchen crockery was message and unsatisfactory

excellent location and the room had a great view of the mountain. laundry facilities were great.

great toiletries, bathropes, laundry room, ice machine and etc

laundry and dryer were broken -lots of deferred maintenance, most of the trimmings were worn or

desk staff amazing wifi fast amazing food at mantles esp butter chicken great room rates

was very clean, large enough for two adults and two kids 8 and 10 years young

the staff were very friendly, there is a laundry room at the hotel, they supply the soap

restaurant on location, access to laundry facilities if needed

didn't like the fact that i added i was traveling with my pups and they had me booked into a pet free

less expensive, included breakfast and free parking.

pet friendly

stayed there twice, once on the way to banff from seattle, and then again on the way back), the breakfast was

loved the pool and hot tub with a view of the thompson river

the long driveway and white fences made me feel like i was going to a 90s golf resort -- which is honestly the

great wifi connections (if you need

breakfast is fine for now

friendly owners, cleanliness, parking right outside my room.

everything! old run down broken no wifi terrible experience for the price

there is no room service

parking was blocked by large recycle bin.

the kitchen was in a bit of rough shape

nice choice for free breakfast. laundry facilities were very useful.

there is guest laundry, which is well very affordable $2 for the washer $2 for the dryer and they can also

room had a very unpleasant odour, laundry facilities were dirty and we decided not to use them

very lavish and tasty breakfast and starts at 6

quiet and pet friendly

of doing laundry was somewhat unreasonable and the laundry room was not maintained

laundry facilities on the premises

great place to stay overnight clean good value for the money laundry! nice staff

there is a water and ice machine by the office and a laundry room for those who need it

they do have a small hot tub and a laundry

they did our laundry for us short notice

was not open, beds and pillows were not very comfortable and could feel the vibration from the laundry downstairs

could have laundry facilities , breakfast and more afordable room cost.

ice machine was broken and they wanted to charge us $10 for a load of laundry.

their laundry, meaning bed sheets and especially the towels smelt so fresh, better then any hotel/motel

laundry, breakfast

they have a laundry facility and a pool on site - which we definitely would have used if our stay had

quiet, good view out window, adjustable temperature, laundry facilities, good wifi, tv

simple but has everything needed, including guest laundry

was laundry facilities at the property

homeless use the laundry facilities

wifi worked well

were in 210, wifi for apple products for both my kids didnt work

wifi wasn't working

or no wifi in the room i had

good to be able to use laundry

laundry room had a bad odour to it.

not easy to laundry or ice machine

laundry a perk for sports uniforms

used the laundry facilities which could be updated but did the job didn't use the hot tub

a coin laundry on site

the laundry was very dirty, nobody ever cleaned it

update laundry room. get vending machines, pop, choc, ect.

we had to switch rooms as the laundry was on the floor, beds were not made, and the bathroom toilet had not

the laundry room was easily accessible and clean

very handy to have the laundry room

i also went searching for a garbage can outside and ended up in the laundry room

could have been a change machine for laundry

laundry they have smelt of cigarettes and rodent urine could definitely do with a massive cleanup

the laundry was broken , first hotel in the world where they don t provide tea in the room

to park, friendly helpful staff, there is a laundry for clients, the restaurant is riiiight there

cleaning crew outside room in morning (cleaning storage/laundry same area) could have conversations elsewhere

place is fantastic and it is great they are pet friendly

and also having the pool when traveling with kids is an excellent way to release more energy after a long drive

good price, good location for our needs, friendly staff, very pet friendly

we only did one night, but good facilities for a longer stay, swimming pool, laundry

nothing was too much trouble from assisting with change for the laundry, information on where to eat, printing

great games room and sitting area and a laundry room for guests use with two washers and two dryers

the deluxe room and in the hotel, with breakfast available, a pool, small gym and coin operated laundry

great to have a question laundry

felt room service was a bit of a letdown

i appreciate it was late but no room service was available, the staff advised there was a pub a block down that

location, lobby, gym, and pool are wonderful amenities for this hotel, in addition to the very accommodating

lovely room. great little pool area and free gym. location was very central.

the bar staff are also not particularly attentive and there was confusion over the breakfast we had

laundry facilities were hard to find but pretty quick and efficient

laundry facilities are available, and the location is downtown with lots of shops and restaurants

bed was comfortable, staff helpful and breakfast ok. laundry onsite was a bonus.

grateful i could use the laundry and dryer

was only 1 washer (max load size medium) and 1 dryer as the laundry facility

sized rooms & bed & amenities, and the laundry service

no indication of room service menu or even a few details on hotel amenities

very hard to find suitable parking

good selection of cardio equipment in the gym

gym equipment doesn't match the rest of the hotel quality

the receptionist gave us a room immediately although we arrived early and told us where to go for laundry

the parking was not great. the heater and air conditioner was a bit noisy.

location to hospital- room was very clean and quite- allowed late check out.

elevator, no pet free room, no 4th floor and no breakfast

parking wasn't the greatest.

be great to have a guest laundry available for travelers

breakfast was amazing and the staff were very friendly and helpful

room lacked a closet and hangers, kitchen utensils and dishes, cups, plates

i didnt know how to back up my trailer in a parking spot. but they were ok with how i done

stinky carpet, loud air-con, low wifi.

not having the beds made and the garbage and laundry taken without having to request it be done

shuttle to the airport, no laundry service, room was surface clean but upon corner inspection they're were areas

liked that they allowed pets at the property however it is definitely not a pet friendly area

easy to find and pet friendly staff was good they welcomed us with home baked cookies .

for a pet fee was a little steep and the bed seemed really hard

i asked for laundry soap the night staff told me the hotel does not supply

coin operated laundry

as for service, no instructions were given as to how to get breakfast, where to find ice/laundry, etc

the night so it was awesome being able to just walk across the road (no dealing with driving or parking) and

friendly staff clean room and bonus buffet breakfast included

we did a load of laundry

we also used the guest laundry which was convenient on a long trip

that you were pet friendly and nice and spacious rooms

the water was cold instead of warm what i would expect!! and the gym equipment was out dated!

pet friendly, pool, restaurant onsite.

i got to have access to a laundry room

location, view, nice staff laundry facilities on site. excellent for the price point.

guest laundry facility is a nice bonus

laundry and ice available

this time i took advantage of the guest laundry facilities, which was a great perk for a traveler in perpetual

young indian girl in the office showed me to the laundry and washing machine in the laundry to use i discovered

checkout after staying a week when the place was empty , staff unhappy and unfriendly , said had laundry services

free laundry!

i liked that it's pet friendly and has a grassy area for pet relaxing and smoking

the pool was open as the kids would have loved to play in it

laundry room great but the machine was out of order our room was at the front of the hotel and was

every is good but i try to do my laundry the dry machine is not working

view from the room was beautiful and facility has a laundry

the laundry area was so hot! perhaps leave the door open to get some cool air in there!

wanted to do laundry because they had it on site, but there was no bank machine on site

about laundry and breakfast petty but important staff never offered to say

pool was good as it was hot and the laundry provided was handy

we didn t expect a large room with laundry facilities

coin laundry facilities were handy for traveling with a baby using cloth diapers

room was basic but had everything we needed for a quick stop off between jasper and whistler - laundry service

clean and comfortable, use of laundry facilities was a bonus. breakfast was a welcome bonus.

good view, friendly staff with easy check-in. coin laundry on site

hotel had everything i needed, including a laundry room

we also liked the breakfast

good kitchenette facilities

laundry was 4 for wash and dry so 8 dollars

laundry was broken and owners charged $8

size room, staff very accommodating, laundry facilities, close to great coffee, food and shopping

the laundry facilities are terrible.

they have laundryautomats, but when i walked by i saw were they washing the sheets from the guests and it was

guest laundry, size of room, staff

the room was exceptionally clean, the pool area was clean and warm enough to swim comfortably in the winter,

breakfast was really good, beds and pillows very comfortable, easy parking/ access, good location just outside

pool and hot tub

have to walk them around the parking lot for morning and before bed etc pee

and we were able to do our laundry

wonderful having access to laundry facilities

the facility had laundry, usable

on site laundry facilities

the heavy, sweet scent of cleaning/deodorizing/laundry products had my allergies rampant by the next morning

the bed linen had holes and housekeeping told us it was from laundry machines

realize there isn t a kitchen in the four bedroom suite

you have to pay to rent a kitchen pack. for the price, some basics provided would be useful.

requested pet friendly room. they do not allow pets. waste of my time

there was an ensuite kitchen in our room, but no dishes or cutlery

rooms were not kept up, torn curtains; there were bags of dirty laundry and garbage all over the hallways

room was not very clean, after our 2nd night we had to do laundry, there was juice spilled all over the machines

they also have laundry facility

no breakfast stuff no laundry soap or anything else no coffee mate or sugar

parking is akward and dirty, the hallway had piles of dirty laundry on the floor and was

clean room, helpful front staff. pool, hot tub and laundry on site

were told by one staff member we could do laundry at 6pm, and when we went back at 6 a diff staff member told

chose it as has a laundry room as well but it was out of order from last week i think facilities like this are

laundry facilities

laundry is a funny one, they advertise that they have it but they don t really, you can get your

access to the building from the parking lot was not great

so difficult to find rooms for family of 5 with separate sleeping areas and kitchen facilities

parking lot is very small

electric charging station taking up 2 perfect parking spots and never used???

great location, pet friendly, and nice, newly renovated rooms.

location was excellent, free parking, staff were very helpful, spa, pool, gym and laundry were all excellent

they had very easy laundry facilities and the lady at the front desk was incredibly helpful and friendly with

facilities were great, guest laundry, easy breakfast (which was a bonus)

friendly with some special service provided, such as hot spa, fitness centre, laundry service (by vending machines

i also used the gym and laundry facilities this time around

hotel with everything you want - inside pool, great guest laundry, several restaurants and great breakfast offers

advertising pet friendly we received an email form booking

big snow fall hit and parking lot did not get ploughed in timely manner

was on ground floor close to pool and parking lot

the pool and hot tub were great as well

she was trying to do everything (laundry, etc) while managing the front desk

on ground floor room was across corridor to men s washroom and maids laundry room with open door

laundry

wifi didn't work in the rooms

the kids got to use the pool at their other facility across the parking lot

ice machine is in laundry room, so the ice tasted like dryer sheets

great location. easy to access. pets welcome.

their used chewing gum that i didn t seen until i stepped on it the heated pavement of the parking lot melted

location, friendly staff, spacious room equipped with kitchenette, comfortable beds and parking just outside

wish there was more clarity on the breakfast part

great continental breakfast offering and coin laundry available

i hope he puts a laundry area, i think it's a good idea

location was great. having onsite laundry machines to use was a bonus.

laundry facilities

convenient laundry facilities

information, shared about the facility location of the pool, laundry, and room where, and how to get there

a comfortable bed helpful and considerate staff great breakfast ideal location inexpensive guest laundry

it had a guest laundry and several restaurants within walking distance

not enough hot beverages have to pay for laundry facilities

room was right by the laundry room, which was very noisy

i understand the conservation policy and the reduction of laundry / towel services

comfortable bed, great hot tub after a long drive. laundry facilities

new hotel. very nice. guest laundry available. restaurants nearby.

noise extremely limited laundry facilities for a property that large no change available for laundry poor quality

laundry in hotel is a big plus

no laundry facilities.

i wish they had laundry facilities.

comfortable room, good parking, nice breakfast

great location! we went to casino and costco

we loved the breakfast. and the pool

clean, spacious, had a kitchenette. accommodating staff. laundry facilities.

the hotel is in a fantastic area for proximity to food, bar, liquor store and even a casino

it was very clean and i love the kitchen set up.

free parking

i booked this hotel for the pet friendly reason as i was travelling with my dog