staff was excellent! pool and hot tub area was nice.

how clean it was how friendly the front desk was and the breakfast was amazing

liked the friendly staff, the clean enviroment, the wifi and the ability to get inside with my key from the

parking was difficult. the lot is pretty small.

vending machine had extremely limited options and the parking lot was not continuous; you had to get back on

parking is terrible!!! pool is broke. would ve been nice to been told that whole booking.

the pool was closed for remodeling

was out of lots of food/drink options, pool was closed the entire weekend, and they wouldn t even allow a late

additional for parking and not having clear instructions on how to leave with the guest card to get out of

room service was an hour late, but they did comp the food because of the service

nice staff, decent breakfast and coffee, laundry available

guest laundry has nice space

a lot of things weren t working, like the pool and the laundry room

there were not enough towels. we couldn t seem to get any extras due to laundry issues.

dated. think paint would help brighten the rooms up. and bleach for laundry

dryer sheets for laundry, no atm

the front desk lady was helpful and gave us another room with brand new linens out of the laundry room

however l have never met such genuine seeet employees from mgr to housekeeper laundry

not enough breakfast

everything was okay. breakfast was good.

the breakfast, the facilities, laundry, gym

hot tub and pool area were very neat and clean and we enjoyed a hot tub in the morning

hard to get an opportunity to use the hot tub as kids were all over the entire pool area, screaming and jumping

stayed because said pool was good for kids

amenities were nice. love that there was a gym available.

suitcases that we had brought we're almost all the way soak through oh, thank goodness they had laundry facilities

we were put in a room by the pool entrance and the laundry room

breakfast was better than expected, parking was great

the staff was wonderful. the pool was just what the doctor ordered.

the heated pool and breakfast was awesome!

laundry facility was not operating.

it looks like they never plowed the parking spots

we basically got no room service

didn't give me directions to my room or wifi password

it was a pet stay hotel.

waited 5 minutes for help), room door didn't close completely without pushing, cramped parking lot

no frills, dark parking lot, staff non existent.

va parking.

bathroom could've been cleaner and i couldn't connect to wifi because i couldn't read the handwriting from the

room was in a semi basement. opening blinds meant parking lot looked directly into room.

food and hot water, swimming pool water was good

i liked the kitchen and the ability to cook out on the patio area.

nice size room, free wifi

also liked the stocked kitchen in the room

brand new...with kitchen that i took advantage of!

bathroom, water spots in ceiling, water damage above bed, poor wifi, the door didn't work

was hearing the teenagers complain that they couldn t get their playstation to connect to the wifi

did not like the fact i had to pay for the room & find out if i wanted breakfast in the morning that i had to

kids enjoyed the pool, teenagers enjoyed the gym, and i enjoyed the spacious and comfortable room

good dinner and breakfast

were sad that the pool was still closed

cleanliness free breakfast

pool was bitter cold, and it had hard floors no carpet

the price was too high and the most horrible breakfast, very disappointed

areas like staircase, fitness room require much better maintenance before it will look really

i used the pool, fitness center, and dryer

would have liked having a breakfast bar like other hotels.

no bar open

cold pool

we stayed there were lots of families there for a baseball tournament that was rained out and kids were running

everything plus the breakfast

the parking lot was full but it was a busy weekend. not a complaint.

quiet, clean, comfortable bed, nice tv reception, good parking near the room.

clean rooms comfy beds, shuttle was nice and decent breakfast

i love the shuttle for the casino, that is so nice.

because we took one home , and i just saw one and our laundry and i would like my money

the hotel reeked of weed, which seemed to be coming from the laundry area

and there was beer in the laundry room (the staff room)

price was excellent and a very short drive to firekeeper's casino

parking lot and gardens could use a little attention

pool was closed due to remolding of the lobby

great pool and location.

good assortment for breakfast

pool was pretty cold

lots of parking

we had kids and the main reason why we chose hampton was it had a pool, kids tried it and it was to cold

if breakfast ran a little later, we would have enjoyed it

the pool water was cold! was looking forward to swimming and way to cold to swim in.

not enough handicap parking

the pool was closed

no discount considering, no pool or breakfast due to covid-19

i liked that the gym was on the first floor and view of the hall so i didn't feel like i was in danger working

pool was cold to the point the our young was were shivering the entire time in the pool

clean, great breakfast

the wifi connection.

some of the staff was friendly. the laundry facilities were free to use

the laundry room was handy, too

free laundry was a great amenity

the comfy beds, clean room and free laundry room. the staff was good.

the full-size kitchen, gym, and although we didn't use it, it had a nice laundry area and snack area

told there would be no towels as laundry wasn't done

until after six and we were told that we could not get extra pillows blankets or anything because laundry didn

laundry room was a mess. hallway and lobby was warm (seems to not have ac working).

the water system turned the laundry brown but was been worked on

representation of wi-fi, laundry availability, no working ice machine and the entire hotel, along with room

one laundry room and the pool had a lot of fun supervised children.

requested some at front desk and she had me walk to laundry room with her while she sorted through the clean

laundry

didn't take time to enjoy the pool, but our room was very comfy

location was only 1 mile away from event. parking was convenient to room access. friendly staff.

nice pool area and the breakfast room was a good size

pool

parking lot well lit; room access inside; staff super friendly

there was absolutley no available parking after our concert at the hotel

also the pool was down for repairs and wasn't ready to swim in until 6:00 the night before we left

the pool was not kept up or that no one could fix the washer so i could do a load of laundry

parking lot had a lot of drainage dips in the roadway

i was clean, and quite. close to everything. friendly staff. delicious breakfast.

friendly staff, extremely clean. hot breakfast even near the end.

the wifi could be better so you could connect game consoles

that was a bummer for the kids

pool hot tub bar restuarant staff locker room

burdick's bar and grill was nice with a decent selection of beers

friendly, helpful staff and exceptional shuttle service

no morning room service

free laundry

staff, generous hot breakfast, social hour snacks from monday to wednesday , free laundry, the fire pit at the

location. room space. parking.

to get to & parking is great

to wednesday , free laundry, the fire pit at the court yard, free excellent wi-fi, and free parking lot

front desk always greets with a smile, bar and restaurant will call you by name after a couple of days,

guide didn't match up with channels, so you'd pick a kids program and get some other channel

of the rooms that have a pool view can have a quite strong chlorine smell, so if you think you'll mind that,

the pool was nice. the were friendly with the kids!

the kids loved the pool, arcade and foosball table

first night i was there all my laundry was stolen from dryer, 3rd night my room was broken into and some of my

when we finally got to our room around 7:00 pm, the room was a mess - dirty laundry, garbage in the room, bed

the worst part was, we were next to the laundry and the dryers were going all night

laundry and free breakfast

price great which included full breakfast

like that they have complimentary breakfast, an indoor pool, and laundry facilities

breakfast was great

breakfast was great ! yougart was excellent! room was clean,comfortable. great staff.

wifi connection extremely poor

bed wasn't the most comfortable and the spa was closed.

there was a towel issue (laundry) and we didn't have towels

a lot of kids running around at the reception the laundry room closed because the washing machine is not working

a lot of kids running around at the reception the laundry room closed because the washing machine is not

breakfast that was one you could order but ended up being breakfast bar i could have had at the holiday inn

at this time as you can imagine kids and i are grumpy tired in annoyed

they had a coin operated laundry machine which was nice

salt water pool is wonderful, warm and clean and fresh, no pool chemical smell when you arrive at the hotel

the kids loved the pool, and the deck was as clean as could be expected

lots of kids parties going on and we did not hear a sound from all of them

the breakfast is always great

we wish we could have had time to be able to use the pool though, but that's alright

checked me in was a sweetheart i wish i woulda got her name but she also as a housekeeper and the breakfast was

we enjoyed the breakfast each morning

i had to complain about anything, it would be that the pool was too cold for my 1yr old & i to swim in, but the

did not seem to be enough parking & the sidewalks & lobby floors were not kept cleared of snow & water

center is also the laundry room and was humid as heck and the elliptical machine was broken

has everything you can look for - gym, pool, laundry

very clean and had laundry facilities

pool

parking and wifi were good

close to the highway, free laundry, friendly staff

site laundry was out of order the whole month i stayed

shower was missing a piece, we didn t have bedding for our pull out and had to locate it in you laundry room

breakfast offers a decent spread including sausages, toast, eggs, coffee, juice, waffles, and

clean, updated and quiet. breakfast was good

it was right next to the laundry room, ice machine, and across the hall from the elevator

there was gum on the carpet from previous person

they had guests there who were either friends or family of front desk person, and the kids were running wild

the kitchenette

right down from a lot of fast-food restaurants & liquor store is a bonus (next building over) kitchen was