from the gorgeous fireplace -in our room - was gas, but had an incredibly beautiful warm flame for the cool

beautiful property and a delicious breakfast was served by the lovely staff. thank you.

also, i was unable to connect to the wifi during our entire 2-night stay

we got the wifi to connect but nothing on the tv worked

location!parking ! near the nice dining restaurants

no microwave or laundry facility

parking and location good.

i didn't have any wifi in my room.

parking lot needs more light, etc

directly next to the governor s mansion. free parking. walking distance to historical sites.

pool was closed for maintenance

didn't like the swimming pool

major inconviencence with 3 small kids

pool was cold

checking in process with long lines with back ups for mandatory 4:00 check in could use microwave wifi and tv

the lady who was nearby folding laundry in the main foyer greeted us then tried to check us in minimally spoke

satellite and wifi didnt work

wifi connection was horrible, which upset me because my family and home was in the middle of

the wifi signal was extremely poor and wouldn t work on my computer

the pool area was very clean and maintained

i like that there was a laundry area and vending machines available. the staff were pleasant.

to find location of the hotel, guest laundry is really helpful and they give you a bag for clean laundry, bed

location, coin laundry, clean

it was easy to get to and had plenty of parking.

free shuttle bus to the fairgrounds was very convenient. close to downtown and fair. parking lot

weirdest hotel smell ever, very old and tired rooms, laundry of uncertain cleanliness, one shower in a room didn

problem with in house pay laundry but it was easy fixed at the time

the laundry cart we seen why trying to run down the stairs to leave was so filthy i couldn't imagine

spent $35 at laundry mat to rewash clean clothes to make sure we didn't take bedbugs

the staff is very friendly and the bar is good for an after travel drink. treat yourself there.

when we went down to lobby to ask for more towels and sheets they handed us towels and went to laundry room

was filthy had to go down to laundry room and get clean sheets because my bed had hair all over it then change

seeing all the dirty laundry on the floor waiting to be washed was not good

breakfast was delicious, there were long wait times on the weekend

beds were amazingly comfortable & loved that you allowed our daughter & her family to swim in the pool & use

great facility s and friendly staff. very good breakfast!

pool was dirty

they lost my reservation and i came from out of town with my kids.

my kids could only swim for a hour because they made you reserve the pool area but only an hour

the breakfast was horrible

no pool guest laundry none existent just an empty room

had brought all of mine & my boyfriend's laundry to get done while we stayed @ the hotel for 2 days but was very

laundry facility available

it was located next to laundry and it woke you up every washer drain.

the first room they gave me had water running in the bathtub, squishy wet carpet by the bathroom door, no mirror

staff was excellent, free laundry was a definite plus as was the 24 hour gym access!

free laundry machines and a nice workout area with free weights

clean, quiet, laundry, store, fruit, bed, full size fridge

desk personnel was excellent and very accommodating, the room was excellent and we could do laundry for free

the kitchenette was well stocked with pots, pans and utensils

the room was clean and as expected for the price. there are efficient laundry facilities.

the laundry was not in a 24-hour accessible location and the door was locked until the following

comfortable bed,quiet,working guest laundry on site,clean facilities, friendly staff

the non smoking is only separated by a pair of swinging doors

one of the few smoking permitted hotels in springfield illinois which is by the way a great city to visit

dryer in laundry room was out of order

found dirty laundry from last people that stayed! needs cleaned better!

overnight staff was rude, he gave out our information to people and the laundry closet had dead bugs on the

room,the laundry, coffee,tv is nice in breakfast area,paper, kristen in the morning i think that is her name

the breakfast was cheap and sausage was even soggy no good

it has laundry facilities and is right next to a walmart in case you need something

i didn t like the idea that i had to pay using coins for laundry.

the front desk clerk was no help when i was looking for the laundry facility

laundry didn t work on our floor and the employee downstairs literally laughed at us when we

clean, very nice lobby, good laundry services, well lit, clean parking

pricey. breakfast wasn t great and they didn t keep it stocked.

great when road tripping, plenty of room to spread out, kitchen area with fridge to keep things cold, can wash

the breakfast hot food you had to wait for hot food to come out.

the pool and the professionalism

oatmeal at breakfast was cold and runny

the laundry facilities were dated and the washer's spin cycle didn't work causing our clothes to be

no remote in the room to terrible breakfast to not accepting debit card to get change for the laundry room to

the hotel had laundry and a fitness area

breakfast was good with lots of

limited parking. several spaces taken up by construction.

no towels, no plastic bags in garage cans, no plastic laundry bag, no cups

instead, they assured us someone was heading to the laundry room to bring us some right away

parking was great and not overly busy

the view the room and room service

wifi worked as it should

the laundry was out of order

room design comfortable laundry room available to guests more variety at breakfast than

i didn t like to creepy walk to the pool next door

property was nice. there was ample parking. the room was clean and nice.

misleading that the first picture is a giant indoor pool when the pool is next door across the parking lot on

the closets did not have the typical plastic bags for laundry

site said it had a hotel but it didn't, no laundry room, no hot breakfast blaming it on corona yet other hotels

garbage and laundry on the floor

very friendly front desk employees. super clean facility. nice pool area.

i brought my pet but they didn t tell me when i booked that i would need a deposit down and what the extra

pool area was very nice and clean enjoyable

the pool and the cleanliness of the room.

the pool in my opinion is too small .

charge for wifi and breakfast. ...please

were very disappointed about the hot tub in the pool area

easily accessible laundry if needed

loved the customer service, the pool, the amenities, and overall ambiance.

the pool and hot tub were clean and our whole family enjoyed

to have no pet rooms for those with allergies

comfy beds, nice pool and hot tub, excellent room location

allowed smoking

the laundry facilities were outside

is a lingering cigarette smell in a lot of the hallways, especially downstairs by the guest laundry

remote did not work well, given 1st floor room with elevator, ice machine, laundry, and lobby (with their noise

out room hours were nice room was clean except the carpet had some bad stains good location had laundry

broken gym equipment gym/pool closed early

i wish there were functioning laundry facilities onsite.

would have been nice to have a guest laundry room

free parking breakfast was delicious especially the fresh made waffles, oatmeal, eggs and fresh fruit

room was very clean. bed was comfortable. friendly staff. nice variety for breakfast.

fantastic breakfast

the beds were so comfortable, the hotel was very clean. granddaughter loved the pool

swimming pool gives an awful salt taste in your mouth, a lot of salt

pool area was nice but there was a lot of chlorine in the pool

only is the pool has to much clorox

the pool, and the staff. nicest we have ever encountered.

pool was closed, laundry machines we broken, a/c in room was not able to be adjusted, and a few other small

we were able to have a 1 hour late check out

eggs at breakfast could be vastly improved.

one of the best ever hotel breakfasts!

breakfast was very good

i forgot my extra pair of jeans so she helped me figure out how to do laundry (which was clean)

quiet, indoor pool, laundry service

lady that checked me in was very nice and helpful, had to do some laundry in the evening and again she was very

set up of breakfast was good cookies for guests nice that you have laundry facilities

parking is well lit and seems very safe

guest laundry, indoor pool, fine breakfast, and easy location off the route 66 trail

laundry available

breakfast hotel laundry ice machine spacious first floor room staff room amenities

room, laundry, breakfast

tried to do laundry and the dryer had to be run 3 times to get the clothes dry

very nice full breakfast and very warm pool

breakfast staff and room

the pool heater

nice parking and right off the highway

breakfast was great

the room smelled like b.o. but looked decent. laundry could be more fresh in smell as well.

50 each, no television, laundry costs $5 per load

i loved that i got a bathtub, a mini fridge and microwave and access to a laundry

the wifi cost $2

asked for a non-smoking room and was put in a smoking room

* cozy and rustic environment! * great bar & grill * delicious pizzas

the meat pizza and boneless buffalo wings were so delicious and the drinks at the bar were good

you need a wifi extender

would have liked to have bread on the breakfast bar to make toast.

loved the bed ! room very clean. nice little bar area.