understand it was the end of june and early july but the pool was a bit warm

breakfast . staff very helpful

parking lot arranged where you had to hop over curb and landscape to get to vehicle.

small parking.

room and breakfast

receptionist didn t help us with the laundry machine, we couldn t wash our clouthes

when we went to do laundry the machine didn t work but they got it working

hotel advertised laundry facilities and after i attempted to wash clothes i noticed all the machines were out

cleanliness price point pet friendly at no additional cost ! bonus!!!

due to covid there was no breakfast, only coffee & danishes. also, no gym or pool

i guess the only thing would be more parking.

breakfast was good

pool was closed.

pool wasn't how the picture made it look

the pool was clean and a nice enough size for our kids to enjoy

laundry on site (3rd

i'd like to add some shade / umbrellas to pool area

the only good thing about this stay was the wifi

ample parking as well

we have 3 kids and they split us up into 2 rooms across from each other

only thing was the hot tub not up and running and the kids wanted to swim but the pool was too cool and it was

i do wish there was an outside pool

limited parking.

the staff at the bar were great and full of energy

only thing i did like was the parking

the laundry room was a bonus (the front desk has change if

was closed and they did not have change for laundry room or detergent, told me to walk next door

the kids actually enjoyed this more since they could spread out and watch cartoons while they ate

indoor pool

indoor pool chlorine was super strong and made my kids eyes very red and burning

the laundry area could use upkeep and daily cleaning, and costs could be cut in half or included in

loved having separate bedroom with 2 queen beds, full kitchen, laundry service, close to everything

to point a down side out it would be that they only have two washers and two dryers in the guest laundry

samll sized pool. bed mattress was not comfortable.

i booked a studio king, my room was absolutely amazing, loved the kitchenette,it was very spacious and, clean

remember me by name or the guy that doesn t use luggage that always has his clothes folded in a laundry basket

then i brought food into the hotel from burger king i went outside to get the kids out of the pool so they

to me smell humid or moldy, to my husband and kids it was ok.

the gym

the work was in another wing of the building and the pool area

needs a laundry soap vendor machine in the laundry room.

i loved the layout of the room as well as the pool area and laundry facility. very convenient

we loved the indoor pool and hot tub. we also loved the adjustable king size beds.

everything was great. food bar and drink bar were fantastic. .

parking was limited.

bathtub had mold in it the room smell like dirty laundry and the bed were horribly uncomfortable we will never

fitness center

breakfast was ok but hot and fresh as always

location, good value, and pet friendly, which can be hard to come by when traveling with a larger dog

location and the cleanliness also easily accessible from the interstate and plenty of parking

no shampoo in the room. no laundry bag in the room.

night manager was very busy doing laundry and checking in folks

laundry dirty, hot, no a/c, no place to sit.

had a room directly behind laundry area floor was wet

laundry facility was not to special

room service, hopefully they can figure that out with everything going on with covid19, maybe leave

awesome stay i have nothing but great things to say. breakfast was phenomenal!

and see everything around you and if it s dark enough all the stars will shine bright and the bar was serving

the breakfast was delicious! the staff was friendly. the hotel was in a great location.

my kids were ecstatic that we were staying there, but also bummed that we were only staying one night

beautifully renovated and clean. delicious breakfast

event the pool furniture is new and in good condition

woke up the next day ate breakfast, and headed to the battleship park

very busy and noisy breakfast area, pool small and located in a dark area with little sun

breakfast was fresh and delicious

view was of the back of a laundry not a view of the city and the balcony was shared with another room sooo not

restaurant and adjacent bar and spa were closed

really enjoyed the spa and the ability to watch netflix in the room

the spa is amazing, was surprised it was separate for men and women feel this needs to be stated more

would have liked bar service around the pool area

the gym the laundry room was excellent

gym & laundry facilities a plus

clean, friendly, spacious, nice pool, free coffee and laundry.

is the 4th time i have stayed here and i love the location and amenities like free laundry, a borrowing cabinet

convenience store available in lobby , laundry room

laundry facility available and machines clean and working very nice & helpful

the quest laundry was broken

wish the laundry mat was open all night. it closes at 10pm. i'm a night owl.

laundry facilities were broke and ate my money twice, a refund was only given to me once, then “i

excellent value for money. good location. laundry facilities.

everything! pet friendly and good value fir price!

the internet (wifi) did not work

food pricing at bar restaurant was too high, even with the food being great!

gym was in disrepair. breakfast option was poor.

though they had wifi, we still had to use our own hot spot to connect

i also didn't like how the laundry floor (3rd) where the pool and workout room smelled constantly like marijuana

wish the top floor bar would have been open.

also did not have access to the pool due to remodeling

the pool had no lights at night, very dark

location room size wifi reception staff were very helpfull.

laundry or washing service/facilities

unfortunately the wifi wasnt working in our room only in the first floor outside.

wifi reception can not reach room. not a problem for us since we have cell network.

the shower was extremely nice and having the fireplace in the room even though it wasn t used was nice

there was no wifi because of technical difficulties.

tiny tiny pool

location is awesome, in the middle of fairhope. nice fitness center. and free, fresh popcorn!

did not have breakfast. location was excellent for shopping

they have the best breakfast with many options for everyone..

did not like that the pool was inoperable

too much stuff to do , such as small swimming pool, and we want to do laundry but no laundry liquid

and again early am they brought 4 or 5 laundry carts out, i guess to catch the laundry from the second floor

good location to shops and dinning options pool laundry breakfast is good for the price point

excellent value for money. so lovely staff, neat and clean. great having a laundry on site!

we found a couple roaches especially in the laundry room

breakfast was outstanding every day we were there

parking was ok, even though they were going thru a renovation

thing that was an issue but not an issue was the parking

breakfast was very good location was perfect for me

not enough parking. had to park in back of lot last night and it was very dark.

washing machine and dryer are $2 each, quarters only. need to buy your own laundry detergent.

pool area is nice and love the log cabin style hotel

there's a beautiful pool

wifi channel selection was good. ac worked. young lady at the front desk was nice.

very clean room, good wifi and nice place

bathroom to little.didnt have shampoo or conditioner.and didn't have a on site laundry.

laundry facility on site and at a great price

the room was huge, with lots of features and they had a little laundry facility, a snack bar, free coffee and

was pulling a large trailer and there was plenty of parking available

super pet friendly

the bar & grill or pub or whatever it was, was really nice and drinks reasonably priced

our food was exceptional and the bar service and staff were far above expectations

parking lost my car air a period of time

spa was great.

we also loved that they would come and get you on the golf carts and bring you around the grounds

laundry personals were removed

there was also a big group of kids staying there on a sports trip that were running up and down the corridors

parking was free

they made sure the kids had fun by putting out games and playing movies complete with popcorn

i also love that the gym is well equipped with 2 peloton bikes

i also love the size of the room and the fact that there is a gym and laundry facility

the pool was outstanding as well as the laundry facilities and the fire pit area

the fitness center was alright have clean towel and laundry machine

great area and lots of parking in lot

it was roomy enough for 3 adults and 3 kids with plenty of space to sleep

it was a odor the shoots have cigarette hole in em nun of the laundry is clean very unsanitary

laundry facility too small (1 washer / dryer) and unsecured

the inside, and at 8 am they were asking if we checking out, like rushing us to leave, also the laundry room is

room was a non smoking and it smelled like cigarettes

the spa tub was so gross we wouldn't even use it , there was hair inside the tub

ike a wet dog ) they never gave you enough towels and didn t have any to give until they did laundry every

go down and get fresh towels, waited for 15 minutes for front desk clerk never showed so went to laundry room

the bedroom and pool and the cleaning

the location was perfect for us, parking was convenient

i did not have free wifi and had little to no service in my room

there was a laundry area and plenty of electric outlets

the laundry facility was horrific honestly

my whole stay, from the room to breakfast, was great.

smelled like a wet dog. the building was old. the wifi barely worked.

the pool could have been a little cleaner but not bad

on-site laundry, kitchen.

had a really nice laundry room. the guest room was nice and clean.

did my laundry in

like the quick go breakfast. enjoyed the room. area was perfect.

there were no breakfast because of social distance. coven 19.location is good.

standing and standing while the night clerk talked on the phone and a lady that s suppose to do laundry was

wifi never worked

love the indoor pool

location and full kitchen. staff was great.

as someone with food allergies, i love having the working kitchen at a good price

staff at night was loud in halls by the laundry room on the first floor

i like that it had a pool and was clean and close to things.

the breakfast was great and the hostess who cooked the breakfast and worked the breakfast area was so

staff was amazing hotel was very clean pool area clean good breakfast

fyi- with the flu virus being as bad as it is, parents with little kids should not have sick babies sneezing

breakfast was a little pricey.

didn t get to eat breakfast but the location was wonderful

the breakfast was nice

broken ice maker, clothes dryer out of order, extremely loose toilet seat, shower grab bar repaired with epoxy

we requested a late check out, and unlike other hotels, we were not bothered one time

someone screamed at us they were sorry but it continued even out in the parking lot

i wish the pool was heated or a hot tub. we couldn t use it

didn t see the $75 pet fee when booking that i had to pay at the hotel.

room was clean, sheets were clean, no stains anywhere through both rooms, the pool was clean, the putting green

kitchenette was perfect, room was perfect, bed was very comfortable and perfect

strong smell of laundry in hallway but nothing unbearable.

it was pet friendly w no extra charge, smoking room, big bed, no bugs

that i was able to use the pool . my daughter enjoyed herself

there was a indoor pool but that did not seem welcoming either

it was pet friendly w no extra charge, smoking room, big bed, no bugs

said there was pool and laundry was not either

work, no trash can,,no micro wave,the ac was weak, ,no snack machine ,no drink machine,no pool,no laundry service

many facilities (pool,laundry,ice machine, etc

roaches everywhere to the green pool that smelled like sewer to the rats outside fighting in the parking

no tvs in any of the rooms. the elevator was broken. pool was empty

on site laundry, computer, smells good, attentive staff.

more breakfast

didn t have sufficient resources and not so great breakfast have no manager to oversee the work and food, lack

half of the tv stations worked and my refrigerator was dirty and went to breakfast at 7 and there was barley

no breakfast in the mornings , had to wait on staff for about 30 minutes to bring out food that should

was great at breakfast was a full breakfast :) beds were very comfortable :) the sofa beds however need to be

was awesome breakfast was really good they were pet friendly i highly recommend this place to anyone i will be

the carpet felt wet, the wifi didn't work

wifi didnt work, no towels washcloths in room, no bed linens for hideaway couch we specifically

pool and hot tub were nice but need to be maintained a little more frequently with chemicals and

room had no hot water, dead roaches on the floor, and someone's dirty laundry was behind the bathroom

far the laundry dude was super cool he helped me when i turned in my towels and he gave me new ones and was

parking lot had big potholes

breakfast in bed

friendly staff and the breakfast

back down to the lobby and asked him and he said he only had one there that he might have to do laundry

did it on her own no shower curtain no heat mold on tub soap dish along with it handy been clean laundry couldn

nice breakfast

room smelled like urine, wifi did not work 95% of the time, chair covered in cigarette stains, ice machine/

the wifi speed was great

the room was fairly clean and there was a guest laundry facility

parking was good

check in time was more correct and pool was not clean as well as room.

never was told had to schedule room service for

breakfast was very good, beds were soft and comfortable

i was also impressed by the laundry facilities

the spa tub outside was broken

parking

the hotel is right next to the highway and has ev chargers

the kids loved the pool

unclean laundry room

my room was right by the elevator and the laundry room

house keeping never came and got the laundry i had to go and sneak off the cart the next day to get towels and

convenient guest laundry and office center

disappointed that most amenities including breakfast and laundry were shut down.

great front desk service and shuttle rude.

was given mis information about available shuttle service

very peaceful! and real relaxing! indoor pool! inside bar! walk in showers!

kitchen = well below par

the shuttle service was nice, they were very helpful.

guest laundry, pool and gym are nice

services, breakfast and the room.

more parking would be a plus ud83dude0a

everything!! room is huge! breakfast is great!

breakfast bar could use a few more options.

the pool was out of order

room, price, location, customer service and breakfast.

friendly staff. nice breakfast buffet.

the breakfast had a lot of great options.

pool was green for both days we were there so we were unable to swim.

doing laundry was a joke as there's no dryer vent so after drying twice your clothes are still soaked,

breakfast was the typical fare but it was fresh and hit the spot

pool

breakfast was ok could have been better , no bacon.

the pool

there is a laundry machine that i could use paying usd 2

seems like they need to use a better laundry detergent, with bleach or peroxide

laundry

how i couldn t find the laundry room.

staff was great and the breakfast was awesome

parking was also scattered

parking was a bit awkward but the front desk attendant apologized for that.

pool was not open there wasn't a hot tub either

very minor. leaves in the pool.

continental breakfast. could make it a great stay with better breakfast options.

laundry area not working, exceptionally loud

they said they were in the laundry any time we asked

clean. non-smoking everywhere. nice breakfast.

breakfast needed to include other protein like eggs.

i like having a smoking room with a sitting area away from the bed.

laundry was broken and lights were out for a minute.

room was noisy. sounds from staff laundry. breakfast not that great.

no laundry facilities..

easy to use laundry

laundry never works

was very small and hard to open, no pens or pad, no tv directory, dirty laundry bag that were some of the old

also, it would've been nice to have a machine to make change in the laundry room

wifi, large clean breakfast area, good workout facilities, clean linens, parking area was well lit

up to date decor. the wide variety for breakfast. the comfort of the bed and room temperature.

roomy room, bed was comfortable and loved the little kitchenette

you have gym, laundry, pool, breakfast

loved, it , the hotel was clean and quiet breakfast was amazing

was stellar; hotel is brand new and very modern; checkin and checkout were both fast and easy; breakfast selection

this hotel was just like new! comfortable. breakfast was well maintained. staff was friendly. i

the beds were comfortable and the pool area was amazing.

the buffet breakfast is also above

everything was clean and neat and spacious rooms. great breakfast too! friendly staff. all good!

it is pet friendly and clean and nice and convenient.

the lobby and breakfast area were immaculately clean

understand the breakfast situation, but maybe they should give you an option with the boiled eggs

wet foot prints from pool goers.

we didn t get up in time for breakfast but everything else was nice

the pool could ve been better taken care of. toss some meat on the breakfast menu.

they charged a 'non refundable' pet fee of $25 while most other motels charge $10

i would have preferred a better parking arrangement.

garbage in the laundry room

pet friendly.

breakfast was great and a variety of choices. great location, clean, and modern.

loved your pool.

truck parking

had to request an iron not enough towels. no closet. no laundry

wifi is available, the tv wouldn t work at all due to no wifi, they don t have any towels, hand

dog trained in diabetic alert situations yet i was still told that i would be responsible for a pet fee

laundry room was nice

went here specifically because they had a laundry facility, well we couldn't use it because they were so dirty

my kids had fun in the pool

didn t like the way me and my kids were treated after spending my money there we was asked to leave our room

minimum handicap parking.

the guest laundry is a joke

laundry, coins detergent etc

dirty, laundry room is not working, restaurant is not working, breakfast was not served as advertised (no

was great , guest laundry clean and efficient

everything....gym, staff, laundry, room, location......everything

exceptionally friendly and helpful staff. clean room, all amenities available, good wifi.

fact that police were there due to illicit activity in parking lot.

hanging out in the parking lot , and the pool pump did not work oh and the cable went out in our room someone

i let my wife and 2 kids sleep on the king bed and i slept in a chair

the breakfast was really good

the laundry facility only had one washer and one dryer, which was broken

no laundry bag

no room service. swimming pool dirty. bathtub not draining.

hotel employee at front desk was exceptional. breakfast when ordered was good.

the room was clean and the evening bar tender was great, very helpful and friendly.

not like laundry, but clean, inviting

the bed was comfortable and they had a laundry room. close to a lot of restaurants.

the breakfast was great and the staff was amazing the laundry facitilites were great

the rooms, staff is helpful, lobby spacious, outdoor deck is accommodating, pool location, laundry area useful

great shower (italian type) pool area for relaxing and having a drink

pillowcases were yellowed, as if laundry soap was not strong enough

laundry detergent was available to be able to wash clothes

the guest laundry out of order and was 1 washer 1 dryer also far away from my

our room was next to the laundry room was loud during the day.

the 1 ice machine they have don't work and by the looks of it it hasn't for awhile. the laundry

had swimming pool, laundry facility, computer with printer, and daily breakfast

laundry only on 1st floor level

told me about the location of laundry ,ice machine and my room

breakfast sucked

the breakfast was a nice surprise

pet friendly, helpful staff,clean room

it was very loud and people always loitering as well as little to no parking, the hotel just looks like it was

the pool

the drug dealing in the parking lot (i went to the car at 11:00 pm to sleep instead of the awful bed and noise

the rooms were big and no carpet and window opened

the pool was open

clean and comfortable. good breakfast.

pool access and front desk reception

free breakfast, fast, affordable, friendly service

parking lot could use a cleaning, alot of trash......really hate to see trash in parking area.

all other facilities (laundry, grocery store and a lot of restaurants) are nearby

plenty of parking

there was no breakfast included, pool was green and the toilet leaked.

dirty doors, dirty pictures, muddy pool water

we even used the pool, and continental breakfast is a plus

easy parking. breakfast set up looked nice.

staff extremely helpful and helpful, location was easily accessible, breakfast good

also parking was slim to none due to big company trucks taking majority of the lots

very friendly staff and great breakfast. hotel was clean.

kids enjoyed the pool & breakfast very much

no on-site guest laundry.

plenty of pool towels, also in the gym

personnel was lovely, we enjoyed the swimming pool, we enjoyed every aspect of our visit

pool and breakfast

the breakfast is very good . the staff is very friendly ud83dude0a

staff was rude, didn t inform us that their laundry people doesn t come in until 8 or 9 am and that we would

room was very nice, kitchen with everything you could need and

the pool was

the leather on the kitchen chairs were all peeled off

reason i booked here was because of it saying they had shuttle service to the airport

the laundry room was across the hall from our room and we heard them banging around in there all

my kids love the pool plus them having a laundry room was nice too.

the pool was great and there were on site laundry facilities

there was not a free breakfast due to covid which we expected to have

we loved the breakfast and the pool. we had a peaceful stay and it met our needs!

needs better laundry facilities

coffee pot nor laundry bag in room and sheets kept coming untucked pillows could have been a little

the room, pool, breakfast and laundry.

pretty clean, tv had very few channels that worked, the vending machines did not work, the guest laundry dryer

there s plenty of parking space, which was a big plus

the pool area is nice but the restrooms and laundry area are filthy

laundry rooms are not connected to hotel

needs updating, the laundry was out of order, room wasn t the cleanest

laundry area not clean

needs updating, the laundry was out of order, room wasn t the cleanest

we did get to go to the pool before leaving.

the indoor pool was closed for renovation.

meat at breakfast

if i had to choose something, it ll be the pool availability

couldn't log onto the wifi

they said they couldnt give us anymore because they had to do laundry

laundry facilities and ice machine were out of order also

rooms smelled, pool was filthy, grounds full of trash, laundry room dirty

floor outside the bathroom (carpet), staff seemed very low functioning (cleaning/laundry ladies stood behind

loved it kids loved it

didn t clean my room not enough laundry and no toilet when i asked them to clean the

pool not open as told

i didn't have time to swim in the beautiful pool!

parking and the people living at the hotel.

breakfast was tasty

the pool was really nice. i liked having a laundry room and vending machines close by.

free parking guest laundry close to restuarants and not too long a drive to beaches more reasonable than high

there is a laundry

it was clean and nice. laundry available if needed.

pool could be cleaner. another laundry room would be great!