were bugs n then my laundry was stolen out of the laundry room

internet no wifi , bed bugs and roaches found, ice machine didnt work washer machine did not work and

off the main road and quite. my pet/service dog was not disturbed so we both slept.

wish they did have more parking but wasn t terrible

the location is horrible to get to and spent over thirty minutes trying to get into the parking lot

breakfast was great

parking lot was horrible

we were told breakfast was until 10:30 am and it was being torn down at 10 am.

busy high traffic area, but close to interstate, good parking, several restaurants in walking distance

add some breakfast stuff.

they have a laundry room that the guest is able to use and pretty cheap

1 is not enough when there are 3 or 4 people wanting to use the laundry

great breakfast. close to downtown charleston. very convenient.

very friendly and compared to other places in the area i choose this one for the price and free breakfast

convenience - price convenient parking for trailer

it was great!!!! the best hotel breakfast we have ever had..compliments to this!

staff are excellent, free breakfast, quite, prime location.

only complaint or dissatisfaction would be the pool area

wifi was non existent

the staff was very nice and helpful. breakfast was really good also.

the laundry room air conditioning unit has mold growing on it and your closed in that room while

because it was on the first floor, was not a connecting room and was next to the guest laundry

it doesn t have a laundry

hotel with plenty of parking, located a short drive from downtown charleston

wifi unavailable for most of our visit

by the stairs, an outside door and the laundry room and staff room

clean, spacious, nice staff and an outdoor patio where we could sit with our pet.

as a result place was not super clean and gym smelled like a gas station

breakfast was good, they could use more waffle irons when a lot o kids are staying there!

super clean, friendly staff, close to the interstate.. pet friendly.

had a nice pool & laundry

(would have loved a laundry bag

the pool was beautiful and fun. the kids had a great time. the breakfast was very nice.

nice everything was clean and fresh loved the little things as well the beds are sooooo comfy the pool and spa

the full kitchen was great

problem staying here was they have no laundry facilities where you can do your laundry if

no laundry available, breakfast blah, no good choices,

used to have a laundry room and better breakfast ...that's why i'm disappointed

clean and tidy room and a little larger than other places, so good for the kids

hotel was clean and the gym was good enough to get my workout done

it had parking included and was very

manager was a bit pushy about the pool and exercise room as far as behavior by young kids even though they were

pool size is very small no hot tub

bar had a limited menu for supper, but john was extremely accommodating in providing a yummy supper

i would think for this price a light breakfast would be included but they had a coffee bar with a barista so

the one laundry facility for 6 floors was not working.

the laundry dryer was broken and the cord was missing from the dead phone in our room.

laundry facility not available, stayed 2 nights, 9/9 and 9/11 and first day was significantly

was next to laundry facilities so we heard noise late and early in the am

a problem with the cleanliness of the laundry facility

very nice room and great breakfast!

no wifi connection in 3rd floor room. inadequate bathroom lighting.

wifi was good,breakfast was good

has the amenities i needed for my short stay like free wifi connection, free hot breakfast, and free parking

a bowl sink that made it almost impossible for the kids to brush their teeth

offer coin operated laundry on site

early check in not available!

no room service

it was pet friendly.

dollar none refundable pet fee no mention of such

thought the laundry was right next door by a ringer motion sound at 3:30 am

the dryer in the laundry room down.

laundry room in hotel, swimming pool

my granddaughter enjoyed the pool.

parking lot was partially scraped from the snow

expecting laundry room to do some laundry

loved the extras they do for covid an for traveling with kids

got rid of the hot tub, closed down the pool area at 9 but the gym was open late, the managers evening special

complimentary breakfast and drinks and snacks, clean room, and comfortable bed, good room service, very polite

great hotel. nice bar/restaurant an pool area. room was very nice. helpful staff.

location, free parking , cleanliness

the breakfast attendant was doing her best to keep the breakfast bar stocked, but needed at least one

employees, breakfast bar (extended hours) and amount of food

cleanliness, professionalism of staff, ease of parking, access to city area

neighborhood was a little intimidating with homeless people sleeping on the edge of the parking lot and entrance

had to take all of our clothes to a laundry mat and to clean them out of our suitcases

tried doing laundry and one of the machines did not dry all the way so it took more money

no laundry service, poor shower curtain and smell.

staff were very friendly and great that they had a laundry area so you could wash and dry clothes

the driers in the laundry room were sub-par

clean room, huge bathroom, friendly front desk staff, short walk to the casino, nice breakfast.

clean room, huge bathroom, friendly front desk staff, short walk to the casino, nice breakfast.

small fitness room and guest laundry

the dryers in the laundry room were drying but not all the way had to dry twice usually

liked having the laundry basket in the closet

breakfast was great

wifi access

we liked the access to laundry, the free popcorn and cookies

got bitten in my clothes on my way home and saw one bug in the laundry

off, we could tell it was a very clean property upon pulling into the parking lot

the free wifi was easy to connect, the restaurant next door had great home-cooking and was convenient

also the breakfast was really good

self laundry was broken and had to use sister hotel facilities next door

laundry room had door left open with all the towels thrown about, breakfast room too small not much

laundry stacked in dining area

parking was fine and i felt safe, as a female traveling alone

clean, great breakfast things to do at the hotel

i did not need them, the laundry facility room was closed (out-of-order) and the pool spa was out-of-order

and i stayed 2 nights and never got any clean towels kept asking for them and they was in the laundry for 2 days

there was vomit laundry left out in the hallway for well over 12 hours

bed - pool area - friendly (jody, autum) - laundry

and i stayed 2 nights and never got any clean towels kept asking for them and they was in the laundry for 2 days

truck parking

the smoking rooms and comfortable

power port and wifi available

friendly staff, clean rooms. semi truck parking.

good location with truck parking

the exceptionally clean rooms, comfortable bed, wonderful staff and amazing breakfast.

then a decent hot breakfast bar in the morning

so clean! great breakfast! beautiful property!

breakfast was good and generally what you would expect.

it was super clean. ample parking. nice location.

is was pet friendly and comfortable. would stay again.

limited large vehicle parking so get there early

was no parking space in front of our room

parking is a little congested with bigger vehicles.. :(

office was frequently unstaffed, no one answered phones, room smelled of cigarettes, wifi is extremely weak on

quiet, pleasant staff, good breakfast!

everything was great. breakfast was good. check in was smooth. hotel was clean no issues

friendly staff , well kept . breakfast was better than we expected.

breakfast was great....loved the hours til 10:00. convenient to family who we were visiting.

needs pool

the breakfast and pool

location, pool and good breakfast

the pool

parking. need a bigger lot.

great breakfast choices

wanted to use guest laundry, but no one could give us change (quarters)

in-house bar open 5 to 10 pm

the buffet breakfast had so many choices and all tasted great

clean, quick check in and free breakfast

can't think of anything other than the $50 pet fee; however, if the rooms with pets are actually cleaned