no laundry room

laundry room available to the public

no pool or laundry

laundry was closed

the pool has not worked for a long time. laundry did not work. key card system didn't work well.

location, no code ns for laundry

and only 2 hand towels no big towels towels to shower with and couldn t get any more towels to laundry opened

com you booked us a room that was a smoking room not a non smoking i could not sleep all night with the smell

rooms, dining area, parking.

the parking lot was very scarry!!

like brenda and joey and the cute laundry lady

laundry lady was really nice

laundry facility down

the laundry lady was the best!

no laundry room

overcharged for my stay how to purchase a second hotel just to work out no fitness center no laundry

very clean, bed was very comfortable, breakfast was good and serving area was kept very clean

experience overcharged for my stay how to purchase a second hotel just to work out no fitness center no

pool area needs a lot of work! not very nice!!!!

breakfast area was not kept clean during severing hours, there was hardly any food for the guests,

the laundry facilities were broken

1st and 2nd floor ice/laundry rooms had issues

no soap, laundry bag in the room

didnt like the options on the breakfast

was filthy gym didn t have a clean for awhile no wipes water pressure in show was

laundry facilities were broken, pool only 2ft deep, in-room coffee was not available

laundry machines are not big industrial one, they were smaller than one i have at home.

we called down to the front desk and they said the housekeepers didn t do the laundry and they didn t have

there was a guest laundry area, but we couldn't get change from front desk to use facilities

clean and kind staff. fun pool for kids.

towel when we asked if we could have any more the front desk lady said that s not her job to do laundry and

exit door by laundry: trash can overflowing and nasty

no clean towels never got any they said employee that does laundry didn t come

staff were mean the workers behind desk and laundry

the hallway floors were just as dirty as our room floor, including the laundry room area, which was disgusting

a few things are broken (soda machine, laundry).

laundry soap dispenser took my money but manager refunded

they checked me out 40 min before checkout and the laundry attendant just walked in my room without

friendly, accommodating staff, comfortable, good breakfast, really nice heated pool and easy access from

breakfast spread that can t be beat

laundry room was closed

laundry was closed

pool was closed elevator was down no waffles for breakfast laundry was closed

pool, hot tub, and elevator was not functional

they re literally was not one vehicle in the parking lot, including an employee, not one

breakfast was good

free breakfast was really good also afrer we checked out we realized one of our party left his phone in

the pool wasn't open

pool area was overly crowded

we didn t go to the pool, but it was full of kids so it must be ok

ended up bringing my own top sheet, blankets, and pillows because i thought i was allergic to the laundry

the staff was nice and the laundry was affordable and the machines worked well.

comfortable and decent breakfast and the laundry room is great

although we were told we could do laundry, since they offer no laundry service, my husband had to help the

the laundry room for 2 reasons: there is only one of them and only 2 machines.

my kids did love the make your own waffle, but the eggs, sausage, potatoes were cold and flavorless

the pool and jacuzzi was open.

breakfast ( too cheap )

the wifi connection wasnt good at all

received a smoking room as that was all they had.

rough parking lot

good people, have locks work, no phones that work & wifi didn t work at all

i liked the price and the wifi

of rm 134 is close to tan exit door, laundry room and ice machine

breakfast was the best part of our stay

the pool was kind of small and it was heated contrary to a review that said it wasn't.

was exceptionally good with a daily omelette and waffle bar with lots of choices

clean great breakfast and friendly staff

pool looked unmaintained and hot tub was blocked off with plastic. the eggs were watery.

and lots of choices for breakfast

poor pool and fitness center

poor pool and fitness center

breakfast staff was really nice

no continental breakfast

ac was broken in lobby and bar area. temporary problem so not a big deal.

i did not like that the pool was not open because i picked a hotel specifically that had a pool for my kids

not like that the pool was not open because i picked a hotel specifically that had a pool for my kids

the beds were hard as a rock and we booked solely for the i door pool which was broke

abeen great and friendly staff always helpful a good breakfast everyday and happy hour every nite wifi worked

parking was excellent, room was great with everything i needed

huge rooms, great breakfast

lady who checked me in was very nice and helpful, the room was clean, kids enjoyed the outdoor pool

clean quiet and convenient and pet friendly

and can do laundry here

breakfast was very good and a free laundry room

that the pool was closed.

location right next to ttu campus was perfect as i just needed place to stay after dropping my kids off at campus

the pool was not open

everything except the laundry mat.

was excellent except there is no change machine for laundry nor did the front desk have

laundry mat because it was taking my quarters and the front desk was not returning my money and the

clean, breakfast, spacious gym

the king room was big enough to accommodate an air mattress which we brought with us for my kids to sleep on,

and there was no laundry bags

free wifi that is actually fast, like really fast

enjoyed the bar and the decor in the room was terrific

we were here on christmas and they had a hot cocoa bar for the kids which was a nice treat!

building is cheaply constructed if it feels and sounds like a freight train with kids and adults walking above

laundry on site

they didn t even have a coffee bar for guests in the morning

wifi did not work so i had to use my hotspot on my cellphone to do any work

comfortable bed, good channels on tv, pool.

wifi connection poor

they staged my kids toys in the room

indoor pool

loved the pool and that they had a bar and lounge area. all the food was amazing too

room service is fast and delicious, and every member of the team is so friendly

shuttle it was lovely

large open room with complete kitchen made it a very nice stay.

breakfast was great

pool exercise room

they are serving a hot breakfast unlike other hotels that are still using covid as an excuse

was very clean, well maintained, breakfast was good with lots of options, and the room itself was big with nice

was well maintained, amenities were beyond expectations and free laundry service

spacious, clean rooms. nice amenities - free laundry, dog friendly, etc - were nice

wifi was excellent

breakfast was wonderful

was very clean and pet friendly

not much, smelt like weed and old laundry

laundry was secure.

there were very few amenities in the room, ie, no hair dryer, dish soap in the kitchen.

have a support pet & they wouldn't honor him n that's bcuz i have a note from my dr

but what really surprised me was the fact that the room had a kitchen

fresh linen's and room service each day

friendly staff & clean room! comfortable bed. covered parking.

no info was given about wifi or breakfast in morning

the staff were all friendly and kind, they even gave me a room overlooking the parking lot after noticing that

if you re looking for a place that truly welcomes pets and makes you feel at home, this is the perfect spot

the access to the pool and laundry room

table lamp, the beds were hard and uncomfy, the non-smoking room we booked stunk like a load of laundry left in

laundry was out of service

the laundry facilities did not provide detergents

15$ per pet per night stay, ridiculous. staff kinda rude, almost mean

onsite laundry is normal size machines

the pool was nice & comfortable with tables & chairs to sit & watch the kids swim

indoor pool and the custom omelette i get every time

wish there were a bit more policing of the swimming pool area with regards to the hours of use by children and

information about room service or the grill in the room

i like the laundry room so i could wash my kids clothes

no laundry trash bag that is usually in closet

the next night someone got stuck in the laundry room and was banging before anyone realized

staff is awesome. pet friendly. quiet so you get plenty rest. comfortable beds

great staff. love that it's pet friendly

laundry room was a huge factor for us

one small load of laundry took 2-1/2 hours due to washing machine malfunction - staff was very responsive and

no change available at front desk for laundry although sign in laundry room said it was

indoor pool and the breakfast

parking very short

online and asked for a non-smoking room

i like the kitchen area in the rooms. a home away from home. friendly staff as well

dated building, furniture, kitchen, but everything was clean.

the staff was great and room very clean and comfortable, spacious good parking and quiet

hotel was in a great location, but when we checked in the rooms where smoking

the bedsheets and towels smelled like fresh laundry

the hotels laundry room is where we were and i tell you that because bright and early at 7am it starts up

should have an atm or coin machine in a facility that has a laundry.

good service and at least a little breakfast. most hotels are not serving due to covid.

the gym was pretty nice as well

laundry facilities and detergent/dryer sheets available for purchase @ front desk

parking lot is full of construction trucks and trailers which take up many of the parking spots.

the kids loved the pool

comfortable, clean, free parking, breakfast; attendant very nice

she also enjoyed the pool with our kids while i attended a meeting

excellent breakfast

didn t eat breakfast.if room is not clean, assume kitchen isn t either.

great value & the breakfast was actually good

breakfast was wonderful and staff very helpful.

pool looked like it was closed and needed to be cleaned which would have been upsetting if we had

we had a great time in the pool, and breakfast was great

and the breakfast staff were very friendly and helpful

the breakfast was really good and everything was hot and fresh

the breakfast was delicious

breakfast was so well displayed and a variety to choose from

that it didn t have an indoor pool or jacuzzi. the snacks & beer were a bit pricy

charged me for my pet ,i stayed in so many hotels but nobody charged ,i booked it because your website was saying

parking, need to dust better and clean corners better in bathroom, powdered eggs in breakfast

it provided a good breakfast,bbq facilities,and had kitchen amenities in rooms

her time worried about my support animal she failed to tell me when the breakfast was or the wifi or actually

laundry facility

bought detergent and fabric softener only to get to laundry room and washer out of order worst stay ever at

i asked about a laundry room and they sent me to floor 3 omg

no guest laundry

had to have front desk open laundry room 3 times just to do laundry

no one cleaned the pool area. lots of hair on the floor and tables

loved that the pool stayed open till 10 and there is a bar restaurant on site.

also we had trouble calling the front desk and room service

clean and very friendly staff. great gym and pool area.

was really hot/boiling almost pool was so cold we couldn t even be there for 2min my kids were so upset

the room was a great size and very clean. i liked that there was a place to do laundry.

wish it had a place to do laundry!

wish it has a place to do laundry!

bar was literally at the parking lot

the breakfast is 5* rating for sure

i was able to clean clothes that had been soiled at the laundry and get the rest i needed

so my kids had to share a towel

my kids cried

was noisy, fridge did not work, and like a typical hotel instead putting families with kids down on the bottom

was noisy, fridge did not work, and like a typical hotel instead putting families with kids down on the bottom

the laundry facilities were all out of order here

was closed, laundry was out of order, no ironing board, fishing tank in lobby had dead fish and mold

laundry room dirty and dryer not working properly no vending or ice on my floor

aj said the housekeeping s staff didn t do the laundry, so they didn t have any

i called in regards to take a family pet and the gentleman was a bit rude

omelets made with real eggs and not ready-made mix, deep and comfortable sofas in the lobby, and laundry room

dryer in the laundry room did not work, there was no 'out of service' notice on it, so we only found out it did

convenient location, nice staff, good breakfast, good beds, what more should i ask for?

newer property, great location, good breakfast.

the pool would have nicer if it was warmer but still nice.

no room service, fitness center not enable. no breakfast, old towels.

the pool size. kids had taken over the pool and we couldn't use it

no room service but says it on their room phone

not a lot of parking at front but was ok

our car was broken into and the window was broken out while we were in the parking lot over night

room (208) is directly over laundry & got exceedingly warm during the night

full sized frig, stove, microwave, coffee pot, laundry facilities, comfortable bed

they had cookware for us to use and the laundry was free

dryer in laundry room broken

was glad to have laundry facility on-site

worst of all, was the guest laundry

laundry room was out of order. and gym didn't have much.

free guest laundry

parking can be an issue

breakfast did run out by 9:20 and they did not want to provide more food.

amazed this could have escaped housekeeping removing the sheets from the previous occupant, the laundry staff

were baby supplies under the bed and i needed more towels and they said the lady didn't do the laundry so i had

spent our whole morning disinfecting our bags and washing alm our belongings in laundry and bagging everything

super clean awesome breakfast outstanding value very friendly staff

i loved the indoor pool and the continental breakfast

desk people were amazing some of the clean crew except for one where phenomenal laundry people were so

complimentary breakfast was great as well

the room was pristine in cleanlin continental breakfast was excellent

breakfast was a little sparse but adequate

my kids especially loved the pool, and it was cleaned on a daily basis

breakfast was excellent, and the variety of food was excellent

booked 2 rooms here for my husband and i and our 6 kids

breakfast was good

breakfast was excellent

no breakfast and the room above us had kids jumping all over the place.

laundry facilities weren't working properly but the front desk clerk did her best to fix the

the employees were very nice and they even opened the pool early kids had a blast

and the custodial staff left us an oragami towel, a sweet note and a sucker for each of our kids on our bed

staff are nice and accomodating, pet friendly, place is great

pet friendly

my husband disposed of it in the laundry bag given in the closet, smashed it in the bag and placed it in the

everything was dirty we walked down there and the night shift guy asked us to go in the laundry room

i asked for laundry bags and they told me they didn t have any

things that need improvement: guest laundry washing machines need to be cleaned monthly with a tablet (lots of

they have laundry facilities and a little store

the gym was great. breakfast was good and the staff (lisa) at the front desk was awesome!

shower could be cleaned better. it says the pool is suppose to be heated but was really cold.

hoping to see it cleaned at which time i saw an older man in the filthy pool and his wife and two kids sitting

we go see our kids and grandkids

breakfast was good everything was very clean i will be coming back

i like the full-service bar and tvs

using had a bar that looked nice, we didn t get a chance to use nice, well lit and plenty of parking

aloft always cozy, clean, and friendly staff. the bar was pretty good and well priced

pool was very shallow. kitchen closed early.

great atmosphere. comfortable. clean. no additional pet fee. friendly.