the toilet seat was not clean and there were cigarette burns in the bed spread in a non smoking

i like the property with kitchen inside it

wifi good connection

parking was a little odd, but manageable

i really loved the little kitchen this was the best stay ever

the bedsheets and towels smelled like fresh laundry

should have an atm or coin machine in a facility that has a laundry.

the hotels laundry room is where we were and i tell you that because bright and early at 7am it starts up

nothing was wrong at all, the room service and everything was exceptional

there were some very rude kids staying there at the same as us

no change available at front desk for laundry although sign in laundry room said it was

one small load of laundry took 2-1/2 hours due to washing machine malfunction - staff was very responsive and

laundry room was a huge factor for us

beds are comfortable, love that the rooms have a pullout couch, the small table and the little kitchen like area

parking very short

laundry facilities and detergent/dryer sheets available for purchase @ front desk

kitchen staff very accommodating

the parking was horrible they people's with trailer taken up parking

kids running around above us, but a parent problem not hotel actually

get away and enjoyed every minute of it would highly recommend especially families with young kids pool and

friendly staff & clean room! comfortable bed. covered parking.

if you re looking for a place that truly welcomes pets and makes you feel at home, this is the perfect spot

convenience of location and parking

breakfast could be more variety, price i think was jacked up for our weekend stay due to texas tech

pet friendly. $15.00 charge per pet. staff very friendly.

the next night someone got stuck in the laundry room and was banging before anyone realized

i like the laundry room so i could wash my kids clothes

no laundry trash bag that is usually in closet

breakfast at 915 was empty and they never filled up eggs breakfast didn't end until 10 on

great hotel, close to where to where we needed to be the next morning. pet friendly.

table lamp, the beds were hard and uncomfy, the non-smoking room we booked stunk like a load of laundry left in

laundry was out of service

the access to the pool and laundry room

the laundry facilities did not provide detergents

great location and i loved that it was pet friendly!

not much, smelt like weed and old laundry

laundry was secure.

wifi was hit or miss. no elevator or breakfast of my understanding was not informed

parking

the elevator was very scary especially with a pet

parking was excellent, room was great with everything i needed

the eggs and potatoes and sausage and biscuits the lady that runs the front desk she runs the kitchen some days

breakfast good, dog friendly and pet area was spacious.

didn't get to use it(just too busy), but the indoor hot tub separate from the outdoor pool is pretty awesome

it was a a saturday night, and lots of kids staying at the hotel. a little noisy.

there were kids loitering the parking lot and no type of security signs posted that if you stay here you are

poor pool and fitness center

everything, specially breakfast.

pool was closed

very nice place my room was clean smelled good very quiet and good breakfast

breakfast made to order in restaurant closed too early.

breakfast was better than i thought it would be

due to covid 19 no pool, gym, or breakfast. elevator was out of order.

due to covid 19 no pool, gym, or breakfast. elevator was out of order.

staff was friendly, i spoke to them as i waited for my breakfast in the mornings

spacious, clean rooms. nice amenities - free laundry, dog friendly, etc - were nice

was well maintained, amenities were beyond expectations and free laundry service

breakfast was good

the best part of the property was the area in the back where are you can barbecue it s a full kitchen very

parking filled up fast at night

onsite laundry is normal size machines

conveniently located in lubbock with a great breakfast.

the breakfast was delicious

roaming loud kids slamming doors and running thru property too late at night

family friendly atmosphere where kids can be kids

and can do laundry here

breakfast was very good and a free laundry room

size of room and kitchen area, very pleasant staff!!

breakfast was great with a variety of foods and drinks.

pool closed, may reopen

staff was very friendly, especially the little lady at the breakfast area, she was a real doll

great value & the breakfast was actually good

excellent breakfast

breakfast was amazing

in the room was fully stocked with pots and pan's, silverware, cooking ware, and hotel had a nice pool and

everything, the room, breakfast,room, pool. everything is great

that it didn t have an indoor pool or jacuzzi. the snacks & beer were a bit pricy

couldn t get the wifi access connected on my tablet

the pet order was strong and the breakfast was mediocre. will not recommend to anyone

no need to scan the parking space q bar thing to pay for parking . just charge our room please

free guest laundry was also a plus

laundry facility

i asked about a laundry room and they sent me to floor 3 omg

no guest laundry

laundry room

the laundry facilities were all out of order here

was closed, laundry was out of order, no ironing board, fishing tank in lobby had dead fish and mold

laundry room dirty and dryer not working properly no vending or ice on my floor

aj said the housekeeping s staff didn t do the laundry, so they didn t have any

parking lot well lit, clean room, friendly staff, great price!

we had a great time in the pool, and breakfast was great

location was perfect for our 1-night stay. breakfast was very good with a lot of variety.

no pool due to maintenance issues!

the breakfast was delicious

indoor pool had way too much chlorine

my husband was headed to front to pay pet fee which we were aware of it and same time y husband headed to the

parking lot was full of potholes

wifi password wasnt given upon check in the pet fee wasnt applied join check in which was 15 they later tried

the wifi connection wasnt good at all

there was trash in the parking lot around the pool

i was able to clean clothes that had been soiled at the laundry and get the rest i needed

barely enough parking near the main entrance

great breakfast and location was in good area.

the hotel had a bad smell that even my kids didn't like

they changed us to another room and when we tried to make up the pullout couch for our kids, we found that

wish it has a place to do laundry!

wish it had a place to do laundry!

the room was a great size and very clean. i liked that there was a place to do laundry.

breakfast was good

00 pet fee

staff at the breakfast buffet and at the bar were attentive and polite

friendly front desk staff. restaurant and bar open in the evening.

the kids were excited to swim, but at the end it was very uncomfortable for them to stay in the pool

very clean, friendly staff,easy in and out to location, plenty of parking.

no room service, fitness center not enable. no breakfast, old towels.

hotel was clean bar area was kept really well both inside and outside patio area

they staged my kids toys in the room

public hair in the tub, no wifi access, cold showers.

we’ve been staying their on and off for 7 years due to our kids going to texas tech

room service is amazing

the door to the back parking lot would not open with key card and had to go all the way around to the front

the parking lot is enclosed mostly, and surrounded by a clean strip mall with food and shopping

have some pet stations that have poop bags and disposal since the pet policy is great but difficult to find

was ample parking and a blacklight inspection demonstrated the room had been adequately cleaned

like the location really easy to get to shopping and places to eat we really like that it is pet

and there was no laundry bags

small bar in the lobby, outdoor sitting areas

great onsite gym

when we got into town which was late, with my tired kids we didn't have a room, for the 2nd time

pet accommodations were stellar

breakfast was delicious & with lots of

new and clean and good breakfast

the beds to see if there's hair in the sheets, dust in the room and cleanliness of the kitchen area

size of the room, the comfy bed, huge kitchen and bathroom

the staff was super helpful and welcoming and breakfast was very good. property was super clean!

although we were told we could do laundry, since they offer no laundry service, my husband had to help the

the laundry room for 2 reasons: there is only one of them and only 2 machines.

the breakfast was short and the drinks for the kids were gone to soon.

breakfast is always the same but the kitchen person needs to make sure that the food is cook correctly, the

food, pool, room and staff

comfortable and decent breakfast and the laundry room is great

ended up bringing my own top sheet, blankets, and pillows because i thought i was allergic to the laundry

the staff was nice and the laundry was affordable and the machines worked well.

my husband disposed of it in the laundry bag given in the closet, smashed it in the bag and placed it in the

they have laundry facilities and a little store

everything was dirty we walked down there and the night shift guy asked us to go in the laundry room

things that need improvement: guest laundry washing machines need to be cleaned monthly with a tablet (lots of

i asked for laundry bags and they told me they didn t have any

was excellent except there is no change machine for laundry nor did the front desk have

laundry mat because it was taking my quarters and the front desk was not returning my money and the

everything except the laundry mat.

easy to miss the turn off in traffic if you don t realize you can go in through the back parking lot

was a great stay for me and my 2 kids

laundry room was closed

laundry was closed

pool was closed elevator was down no waffles for breakfast laundry was closed

out of order pool closed for maintenance no complimentary breakfast no door knob on door to

pool didn t work

than poor ac, luke warm shower, no washcloths availavle, no coffee maker, carpet pet urine odor, and grossely

pool was cold but we had it to ourselves

staff was nice n when i wanted to invite extra people to the pool they were nice abt it .

the breakfast was hot and fresh, my boys loved the waffles, good variety to choose from.

price was also fare that included a decent breakfast

a few things are broken (soda machine, laundry).

laundry soap dispenser took my money but manager refunded

they checked me out 40 min before checkout and the laundry attendant just walked in my room without

good breakfast; large rooms; quiet; plenty of parking

00 pet fee when she is a registered companion dog

laundry on site

pool clean and water cold and refreshing

wifi connection poor

they didn t even have a coffee bar for guests in the morning

pet friendly place and staff professionally pleasant

omelets made with real eggs and not ready-made mix, deep and comfortable sofas in the lobby, and laundry room

dryer in the laundry room did not work, there was no 'out of service' notice on it, so we only found out it did

hotel accommodated my allergies by eliminating pet dander.

great price/ great for pets

only slight complaint is that i wish there was more parking around the front entrance but there was plenty of

staff were mean the workers behind desk and laundry

no clean towels never got any they said employee that does laundry didn t come

exit door by laundry: trash can overflowing and nasty

the hallway floors were just as dirty as our room floor, including the laundry room area, which was disgusting

towel when we asked if we could have any more the front desk lady said that s not her job to do laundry and

no one cleaned the pool area. lots of hair on the floor and tables

loved that the pool stayed open till 10 and there is a bar restaurant on site.

also we had trouble calling the front desk and room service

clean and very friendly staff. great gym and pool area.

was really hot/boiling almost pool was so cold we couldn t even be there for 2min my kids were so upset

laundry facilities weren't working properly but the front desk clerk did her best to fix the

the employees were very nice and they even opened the pool early kids had a blast

it was pet friendly good location and friendly staff

t told what time check out was, what amenities the hotel had to offer, not given a wifi password and was just

tournament all day and were tired and beyond cranky both sweet ladies offered to help me get the kids settled

of rm 134 is close to tan exit door, laundry room and ice machine

parking and access to room.

breakfast and bar the pool and fitness was the best things there at the hotel

the location is great and i love their breakfast. parking is also easily accessible.

parking lot was not the best for a large vehicle.

shower could be cleaned better. it says the pool is suppose to be heated but was really cold.

hammocks were not up. kids birthday party so a lot of kids running. i felt like a babysitter.

were some kids running around and banging on doors but that’s not the property’s fault, just unfortunate

had a lot of choices for breakfast all was

hoping to see it cleaned at which time i saw an older man in the filthy pool and his wife and two kids sitting

other facilities, such as the guest laundry were very good

dryer in laundry room broken

room (208) is directly over laundry & got exceedingly warm during the night

full sized frig, stove, microwave, coffee pot, laundry facilities, comfortable bed

was glad to have laundry facility on-site

laundry machines are not big industrial one, they were smaller than one i have at home.

we called down to the front desk and they said the housekeepers didn t do the laundry and they didn t have

there was a guest laundry area, but we couldn't get change from front desk to use facilities

laundry facilities were broken, pool only 2ft deep, in-room coffee was not available

he even took bags inside as i moved my motorcycle to a parking spot

the laundry facilities were broken

1st and 2nd floor ice/laundry rooms had issues

no soap, laundry bag in the room

wifi not working

seat loose, no hot water in shower, wifi connection needed maintenance to work, breakfast was

overcharged for my stay how to purchase a second hotel just to work out no fitness center no laundry

i booked a room with a jacuzzi tub. i was not given that type of room. also no fitness center.

experience overcharged for my stay how to purchase a second hotel just to work out no fitness center no

the rooms and pool

says they offer a fitness room, no equipment in the fitness room

like brenda and joey and the cute laundry lady

was no towel in the room, ask the receptionist and had to wait for her to go and get it from laundry

laundry lady was really nice

no laundry room

laundry facility down

were baby supplies under the bed and i needed more towels and they said the lady didn't do the laundry so i had

amazed this could have escaped housekeeping removing the sheets from the previous occupant, the laundry staff

spent our whole morning disinfecting our bags and washing alm our belongings in laundry and bagging everything

the location and the pool hours

comfortable room, good breakfast, functional gym

worst of all, was the guest laundry

laundry room was out of order. and gym didn't have much.

free guest laundry

breakfast is ok but the quality is not that great .

the breakfast was not good

desk people were amazing some of the clean crew except for one where phenomenal laundry people were so

my kids especially loved the pool, and it was cleaned on a daily basis

to move rooms 3 time was dirty had workers handing out keys to the pool it s was ok until a couple that was

crumbs in the drawers in the kitchen.

pool was closed. no breakfast.

earlier hours for pool.

beds and pillows were very comfortable, and we really liked the play area in the lobby for the kids

breakfast swimming pool game room

my oldest liked the gym was open 24 hours

the lady in charge of breakfast was the sweetest ever

location, no code ns for laundry

and only 2 hand towels no big towels towels to shower with and couldn t get any more towels to laundry opened

parking lot lots of pot holes

breakfast was wonderful, you have a wide variety

like i said booking.com booked us a smoking room instead of a non smoking room.

laundry was closed

the pool has not worked for a long time. laundry did not work. key card system didn't work well.

sheets dirty, i ask for new white sheet and he said laundry close 2 pm and they don t have one

no laundry room

no pool or laundry

stayed in a two queen suite with a kitchenette

the breakfast was great! plenty of choices.

t the softest, the sweet shop literally had nothing but drinks and a couple snacks, the gym was laughable

clean, close to our destination, reasonable price, breakfast.

location,breakfast was yummy,staff friendly no issues.