laundry facilities weren't working properly but the front desk clerk did her best to fix the

pool was gross and smelt like a fish tank. definitely needs a clean up

got tierd and fount laquinta because i know the reputation and they are pet friendly

wifi, breakfast, amenities all very nice

the staff was amazingly friendly nice and accomadating my kids lived the pool

my husband disposed of it in the laundry bag given in the closet, smashed it in the bag and placed it in the

everything was dirty we walked down there and the night shift guy asked us to go in the laundry room

things that need improvement: guest laundry washing machines need to be cleaned monthly with a tablet (lots of

they have laundry facilities and a little store

i asked for laundry bags and they told me they didn t have any

dryer in the laundry room did not work, there was no 'out of service' notice on it, so we only found out it did

omelets made with real eggs and not ready-made mix, deep and comfortable sofas in the lobby, and laundry room

comfortable mattress and furniture, good breakfast and wifi, very close to the texas tech campus

pool appeared to not be clean

due to covid the gym and pool was closed but everything else was

food pantry, access to cafe and bar are a plus

the door to the back parking lot would not open with key card and had to go all the way around to the front

rooms were quiet and spacious the bar tender was super sweet the swimming pool had a wheelchair ramp that goes

like the location really easy to get to shopping and places to eat we really like that it is pet

style and decor, bar/restaurant, pool table was excellent

was closed, laundry was out of order, no ironing board, fishing tank in lobby had dead fish and mold

the laundry facilities were all out of order here

aj said the housekeeping s staff didn t do the laundry, so they didn t have any

laundry room dirty and dryer not working properly no vending or ice on my floor

the complementary breakfast

the next night someone got stuck in the laundry room and was banging before anyone realized

i like the laundry room so i could wash my kids clothes

no laundry trash bag that is usually in closet

parking limited

location great and the breakfast was great ud83dudc4d

no change available at front desk for laundry although sign in laundry room said it was

laundry room was a huge factor for us

one small load of laundry took 2-1/2 hours due to washing machine malfunction - staff was very responsive and

it had a bar where we could go and unwind.

indoor pool and the breakfast

the access to the pool and laundry room

table lamp, the beds were hard and uncomfy, the non-smoking room we booked stunk like a load of laundry left in

laundry was out of service

the laundry facilities did not provide detergents

also, the bio indicates they are pet friendly, but that was for a price

no cookware or cups plates or utensils in kitchens

the room spelled extremely smoky, like if someone was smoking in there while you were there

non-smoking room had been smoked in. bed was very hard.

the parking can be improved on

smoke smell in no smoking unit,

the breakfast was a pretty standard continental affair but adequate

breakfast area nice and had enough continental fare

just my pet peeve with children at home, my toilet has to have a lid

quiet, clean, the bed is very comfortable wifi very good

covered parking clean comfy

laundry facilities and detergent/dryer sheets available for purchase @ front desk

her where the complimentary snacks and wine were, it was an unexpected perk and after chasing 2 kids around,

get away and enjoyed every minute of it would highly recommend especially families with young kids pool and

didn't get to eat breakfast in the dining area and didn't get to swim because of the covid-19

especially hotel employee who works in the dining room at breakfast

the hotels laundry room is where we were and i tell you that because bright and early at 7am it starts up

the bedsheets and towels smelled like fresh laundry

should have an atm or coin machine in a facility that has a laundry.

bed was not comfortable, and parking was horrible due to the shared parking lot with another hotel

the breakfast was exceptionally good.

kitchen area was not clean

large open room with complete kitchen made it a very nice stay.

the rooms are spacious. love the kitchen. very clean, well priced. will definitely stay again.

the beds to see if there's hair in the sheets, dust in the room and cleanliness of the kitchen area

new and clean and good breakfast

very clean and up-to-date. staff was friendly, plenty of parking.

was someone in the room above (kids, i think) jumping up and down on the floor and that kept me awake for an

( the room service didn t clean the room just changed the bath towels)

no room service, fitness center not enable. no breakfast, old towels.

nice but didn t brief us on dinner and breakfast hours as they usually do not did she give us wifi

i was able to clean clothes that had been soiled at the laundry and get the rest i needed

vehicle was broken into in the parking lot of the hotel along with 4 other vehicles on the same

i also didn't like that delivery trucks and trucks with trailers were allowed to park in the parking lot, taking

barely enough parking near the main entrance

breakfast. early hours for pool

laundry on site

better service at coffee bar only one person serving guest

pet friendly place and staff professionally pleasant

pool clean and water cold and refreshing

it s advertised as having a bar and bistro, but i think it s no longer in business

room service is amazing

clean looking, modern, actual room matched the picture on website, shuttle to/from airport

pool chairs are old and hot tub was empty

the free airport shuttle is very convenient, though i only found out about it after taking an uber to the hotel

they have a bar, restaurant and room service

the room was a great size and very clean. i liked that there was a place to do laundry.

wish it has a place to do laundry!

wish it had a place to do laundry!

the hotel has no security cameras covering the parking lot or facing the exterior entrances

friendly staff, great breakfast

and there was no laundry bags

breakfast was delicious, gym was nice, room was great, pillows were too soft but nice

the bar prices where pricey? and the pool was not heated, super cold

pet-friendly

microwave refrigerator had no freezer no tv channel guide no menu/number to order room

were some kids running around and banging on doors but that’s not the property’s fault, just unfortunate

the breakfast was good, but not as advertised on the web site.

shower could be cleaned better. it says the pool is suppose to be heated but was really cold.

we go see our kids and grandkids

just wish there was an inside pool

everything except the laundry mat.

laundry mat because it was taking my quarters and the front desk was not returning my money and the

was excellent except there is no change machine for laundry nor did the front desk have

good tv channels and free wifi and breakfast

especially if you have kids

and can do laundry here

breakfast was very good and a free laundry room

size of room and kitchen area, very pleasant staff!!

won t be back to any hotel that has a $75 pet fee

pool was closed. location was a tad sketchy to walk around.

the pet order was strong and the breakfast was mediocre. will not recommend to anyone

the hotel is pet friendly and i am allergic to pet dander, so i was uncomfortable in the room and in the lobby

clean, comfortable beds, nice breakfast.

pool was closed - but it was early spring

no need to scan the parking space q bar thing to pay for parking . just charge our room please

i asked about a laundry room and they sent me to floor 3 omg

had to have front desk open laundry room 3 times just to do laundry

free guest laundry was also a plus

no guest laundry

laundry room

desk staff was very friendly and helpful, kitchenette in the room was fully stocked with pots and pan's, silverware

didn t eat breakfast.if room is not clean, assume kitchen isn t either.

in the room was fully stocked with pots and pan's, silverware, cooking ware, and hotel had a nice pool and

staff was very friendly, especially the little lady at the breakfast area, she was a real doll

excellent breakfast

of rm 134 is close to tan exit door, laundry room and ice machine

offers a shuttle service to wherever you need to go with return pickup

would recommend staying in a suite if you have small kids (4-9) because their closer to the pool

we used the pool and fitness center

clean, comfortable beds, breakfast included in the price, friendly helpful staff and free parking

we had a great time in the pool, and breakfast was great

free parking was a plus

the breakfast was delicious

hotel employee was very friendly and getting a text from misty and brittanys welcomeness at breakfast

friendly, helpful staff and lovely breakfast

my oldest liked the gym was open 24 hours

crazy colors kids would love this

we loved the customer service and the breakfast and the soap was awesome.

clean and staff was very friendly. breakfast was also good.

breakfast bar not very good

spent our whole morning disinfecting our bags and washing alm our belongings in laundry and bagging everything

amazed this could have escaped housekeeping removing the sheets from the previous occupant, the laundry staff

were baby supplies under the bed and i needed more towels and they said the lady didn't do the laundry so i had

parking good

parking lot a little small and still lots of construction in the area.

full sized frig, stove, microwave, coffee pot, laundry facilities, comfortable bed

dryer in laundry room broken

other facilities, such as the guest laundry were very good

room (208) is directly over laundry & got exceedingly warm during the night

was glad to have laundry facility on-site

was really hot/boiling almost… pool was so cold we couldn’t even be there for 2min my kids were so upset

also we had trouble calling the front desk and room service

we travelled wirh a group and the kids enjoyed the

no one cleaned the pool area. lots of hair on the floor and tables

paperwork says you can order room service but the restaurant is closed during the hours for room service so

desk people were amazing some of the clean crew except for one where phenomenal laundry people were so

handing out keys to the pool it’s was ok until a couple that was not staying there brought 8 kids with them

kids baseball bags got snatched outta the bed of our truck employee let us know the camera didn t

we loved the little things that were in the kitchen to help with cleaning

location, grill, pool, basketball section

laundry room was out of order. and gym didn't have much.

worst of all, was the guest laundry

free guest laundry

also, most definitely free wifi and parking

loved the pool and breakfast

onsite laundry is normal size machines

is nothing in the room that guides you on how to access the internet or room service

i were once employed there our breakfast was great, the kitchen was well kept and shiny, the food was never

kids in room above stomped continuously until 11:00pm

the full breakfast experience

laundry was secure.

not much, smelt like weed and old laundry

we booked the hotel because of the location, free wifi and breakfast, however

later i learned she was out in the parking lot visiting and smoking with family/friends

the people staying here and lurking around the parking lot, lobby had crack house vibes

i asked for a walk in shower, clerk upgraded my room but it had a spa tub and no walk in shower

no gym or pool which was huge

the spa tub

never been to a hotel that has had the temperature of the pool so warm

t the softest, the sweet shop literally had nothing but drinks and a couple snacks, the gym was laughable

was well maintained, amenities were beyond expectations and free laundry service

spacious, clean rooms. nice amenities - free laundry, dog friendly, etc - were nice

room service was very limited

the best part of the property was the area in the back where are you can barbecue it s a full kitchen very

was very clean and pet friendly

didn't get to use it(just too busy), but the indoor hot tub separate from the outdoor pool is pretty awesome

the pool was very clean

breakfast good, dog friendly and pet area was spacious.

wifi never worked we called the front office but it still didn't work

nice breakfast and kids enjoyed swimming.

we used the pool and hot tub and they too were really clean and seemed new

i did not like that the pool was not open because i picked a hotel specifically that had a pool for my kids

had some kids above us acting like monkeys and their parents would not make them stop

no continental breakfast

the beds were hard as a rock and we booked solely for the i door pool which was broke

very clean,clean pool

pool could use some work

very helpful, belen at front desk and woman providing breakfast both went out of their way to make sure our

there were kids loitering the parking lot and no type of security signs posted that if you stay here you are

my kids wanted more muffins and they were running low

booked a non-smoking room through booking

good people, have locks work, no phones that work & wifi didn t work at all

room service was terrible room wasn t clean enough not enough towels no clock to see the time bad

rough parking lot

pet friendly

the laundry room for 2 reasons: there is only one of them and only 2 machines.

although we were told we could do laundry, since they offer no laundry service, my husband had to help the

weekend we booked our room there was so much noise in our floor due to kids running down the hall and slamming

parking seemed safe

breakfast saturday was completely out before 830 and refused to do anything about it, the gym equipment wasn't

comfortable and decent breakfast and the laundry room is great

ended up bringing my own top sheet, blankets, and pillows because i thought i was allergic to the laundry

the staff was nice and the laundry was affordable and the machines worked well.

we didn t go to the pool, but it was full of kids so it must be ok

breakfast was amazing and a good selection. indoor pool was a huge hit with the kids.

parking, room size

the pool wasn't open

breakfast was great. hot tub was relaxing.

laundry soap dispenser took my money but manager refunded

they checked me out 40 min before checkout and the laundry attendant just walked in my room without

a few things are broken (soda machine, laundry).

crap breakfast and wifi not working

flaky wifi

laundry room was closed

laundry was closed

pool was closed elevator was down no waffles for breakfast laundry was closed

they re literally was not one vehicle in the parking lot, including an employee, not one

we were pretty much only guests which was fine but the pool was not swimmable. it was dirty

towel when we asked if we could have any more the front desk lady said that s not her job to do laundry and

not get clean towels everytime we asked they were doing laundry

staff were mean the workers behind desk and laundry

the hallway floors were just as dirty as our room floor, including the laundry room area, which was disgusting

no clean towels never got any they said employee that does laundry didn t come

laundry machines are not big industrial one, they were smaller than one i have at home.

there was a guest laundry area, but we couldn't get change from front desk to use facilities

we called down to the front desk and they said the housekeepers didn t do the laundry and they didn t have

laundry facilities were broken, pool only 2ft deep, in-room coffee was not available

conveniently located & great breakfast. very pleased.

and only 2 hand towels no big towels towels to shower with and couldn t get any more towels to laundry opened

location, no code ns for laundry

com you booked us a room that was a smoking room not a non smoking i could not sleep all night with the smell

th breakfast

plus there was no breakfast offered for next morning and no substitutions or anything

no soap, laundry bag in the room

1st and 2nd floor ice/laundry rooms had issues

the laundry facilities were broken

the parking lot was pretty empty but he said he mad no other rooms

was not enough parking

overcharged for my stay how to purchase a second hotel just to work out no fitness center no laundry

very clean, bed was very comfortable, breakfast was good and serving area was kept very clean

breakfast was delicious

the rooms and pool

pool was not heated, water is too cold for kids to swim in it

the laundry lady was the best!

was no towel in the room, ask the receptionist and had to wait for her to go and get it from laundry

like brenda and joey and the cute laundry lady

laundry facility down

laundry lady was really nice

no pool or laundry

laundry room available to the public

the pool has not worked for a long time. laundry did not work. key card system didn't work well.

laundry was closed

no laundry room