no self serve laundry facilities available on property, but laundromat not too far away.

pool area and service

have a nice bar stocked with cigars yet do not provide an area where one can enjoy

breakfast is not the best

beautiful grounds, centrally located. lots of things for the kids to do

also, the laundry room was exceptionally clean

laundry room was big and the washer and dryer were goods size

the laundry facilities worked great since we stayed for a week

the room with the guest laundry room had a leaky ceiling

beautiful outdoor sitting area, eating and listening to the birds, vending machines, ice machine, laundry room

distance that we had to walk to get to the laundry room and the elevator

we also liked the laundry facilities

had to leave for a hospital procedure very early, so we couldn t stop for breakfast

breakfast was very good, including a nice breakfast meat both days, as well as eggs, fruit and

parking was nice plenty of parking spaces

spacious rooms ,friendly cleaning staff. pool toys for the kids. 24 hour laundry

we also booked this hotel for the laundry capabilities and found when we arrived that the machines broken and

location, breakfast, guest laundry

location was close to shopping, restaurants, laundrymats and grocery stores.

the room was very good. pool met my expectations

then the phone was ringing all night long and doing laundry all night long

also there was dirty laundry under our sofa bed and a used q tip on the floor when we got there

offers laundry facilities

no room service no ice machine

kitchen looked rather barrren and uninviting

an overabundance of loud music at the pool areas.

ordered room service and person taking call was rude

my daughter and i loved the complimentary chair massages that the spa offered in the lobby too

cal in the bar area was a gem

we could not enter the workout/gym area with either of our keys - a staff member from spa went there and made

we found simple but very useful both services of guest laundry (you can pay with an app on your phone) and the

elevator smelled like dirty laundry

no bag for dirty laundry in room

- breakfast was tasty (but no variety so expect the same if you re staying a while) - easy laundry self-service

very friendly and helpful, clean room, and had laundry facility

needed laundry soap, front desk was out with no recommendations, it was just no sorry we are out

in room 128 which is directly across the hall from staff laundry

courteous staff and laundry facility were great

spacious and immaculate, with very good facilities, the staff are very helpful, there is a guest laundry,

staff at the front desk didn't have change 4 the laundry machine & advised me to go to chase

i was here and the card used to take my luggage upstairs head flat tires with flat tire also the laundry i broke

areas ie: halls laundry area etc

super clean, different room options available , laundry on site , met some super great folks i'll never forget

it was great having on site laundry also

pool, no jacuzzi

laundry as very good

wifi connection is poor. that should fix

breakfast was pretty good

pool table, breakfast

it's a really great hotel for people with families because there's so many things for kids to do and their gym

loved the free laundry facilities.

social events and free laundry for the guests

clean friendly free laundry

free laundry which have all latest washer and dryer

the laundry is available for free which is a bonus

pool & pool art

it’s definitely due for a makeover, also a nicer breakfast area would be inviting

breakfast was good, i prefer hot breakfast ! coffee was good and fruit selection was good

breakfast and clean room

the morning breakfast was great i love a hotel that serves excellent breakfast

no extras. no breakfast no laundry.

we stayed in 2 bedroom villa and had full kitchen, laundry, and very large living room area

access to the spa was also a plus

also would suggest some basic needs in kitchen (cooking spray, salt and pepper)

villa loved having kitchen and nice patio

laundry facility only had 2 machines snd 1 was broke

was excellent, room was large, bed was super comfortable, clean, pool was nice, free laundry and detergent

laundry wasn t in the room.

wish the laundry was in-unit.

there was a small kitchenette - coffee, filters, popcorn, and laundry soap are supplied

the coin laundry was very pricey

the laundry room was a big bonus

great to have a laundry facility

machine and dryer were always busy with people stuff that just took their time to get their laundry out of it

breakfast hostess was the best!!!

being close to laundry facilities, being on first floor.

the onsite laundry was also convenient and a very fair price

they gym was clean and had great equipment

very dangerous for kids and elderly, this definitely needs addressed

but least since i don t have much of an appetite the breakfast is very nutritionally good

laundry detergent is very expensive $3 each pod

laundry facilities were hard to find and you need quarters for it

room service was too spaced out

bed, good quality products, friendly staff, free parking, great price, coffee maker in room and a brown bag

pool and the gym were my favorite amenities

the spa is on the 14th floor and provides spectacular views along with a very good steam room

we had to pay for resort fee and gym closed and too cold to use pool

and the casino

convenient parking, check in and check out. open pool hours. great stay.

room was spacious, the staff was friendly, valet parking was free, the casino had a good variety of all my

disturbed sleep on the first night, room was next to the guests laundry room.

big room. comfy bed. guest laundry facilities.

the rooms were nice. i like the laundry facilities.

the laundry facilities are good as well

breakfast room laundry service (expensive and lost shirt)

i chose a spa package with daily services, daily breakfast and access to the spa facilities

beautiful setting, property, restaurant and stunning pool area.

breakfast/dinner, pool area, gym, nice/quiet area etc.

saw twice the front golf cart drivers count their tips

small portions in the r bar and rita s

decided on a staycation before the kids started school and needless to say we will never do it again

hotel, 5 star service from a friendly helpful happy staff, lazy river, clean pool area, beautiful landscape

found the pool area/waterpark design layout to be somewhat disappointing

= clifford - he is awesome i would give him 5 stars - the pool was nice, the people at the spa were

amenities, layout, food options, 24 h pool and jacuzzi

lost laundry/not delivered had to call

laundry service was decent but pricey

outside gardens and couches by fireplace

gym users not wearing masks. a/c broken in gym.

the last 3 days of our stay we threatened to leave early bc kids were running all around slamming doors and

the prices of items purchased in the bar along with the price of the room per night.

the pool area could be a bit different

good, small gym

very clean and modern; the outside dining area and lounge area by the pool were really nice!

wish they had a jacuzzi also because the pool was chilly

the pool

pools were well taken care of

tesla transport to golf course was very cool

room service didn't answer which was kind of disappointing

pool area and food and proximity to hiking

we love the spa and the pool

we love elements for our dinners and room service is also great for breakfast and lunch

restaurant menu not for kids or very young adults.

we love the spa and the pool

excellent food served round the pool, in the bar and in the restaurant

one pool under construction. room over staff area for bringing laundry carts

guest laundry was awful and you had to pay for it

room was constantly being subjected to extream noise and bumping our door by laundry carts from the room service

kids loved the pool and the hot chocolate

would like the pool bar to stay open longer

guest laundry: overpriced

lint on carpeted floor outside of laundry room on 4th floor

the laundry machine only took quarters

did not like room service was for 7 days or longer stay

thought the staff at the front desk was great and hotel employee in the kitchen was remarkable

we loved the pool and amenities! staff were very friendly!

kitchen utensils for cooking were minimal. washing machine was very loud and noisy.

the resort spa is an easy shuttle ride and gives you more amenities but there is plenty of things to do at the

was the terrific location, the wonderful kitchen, the out of this world concierge and a great golf facilities

villa rooms were great, nice pool, and good location

service, gym, restaurant/bar, spa (limited) were closed

no room service for 5 star that would have been nice

loved the morning yoga classes and the spa and fitness center

facility, outstanding pools

vegetarian choices on room service menu would be a plus

g room cleaning ordering day before,not on sunday, laundry coins

location was perfect for our food tastes and the golf courses my husband wanted to play

service was not done on daily basis i was informed that the room service will be done after four (4) days

view of the pool, golf course, breakfast was all fantastic

no room service

washing machine in guest laundry was out of order

guest laundry very helpful for long stays

laundry room wasn t working

keep our room on a day to day basis so we didn't have to keep packing and it was so nice to have laundry available

there was also a clean and spacious laundry room

service, and the facilities, the building, the on-site laundry are all amazing

at night- dance music and people shouting until 2am very strong smell of cleaner and laundry throughout

i was able to do a load of washing in the hotels laundry which was incredibly convenient

one of the workers, went out of her way to help us when we had issues finishing our laundry before our drive

we loved this hotel...staff , breakfast, location, beds and pool were all wonderful

was not available and didnt have a restaurant bar onsite n the wifi didnt work for all devices

breakfast great. loved coffee all day. pool was refreshing and clean.

extremely friendly and helpful staff, nice breakfast and very clean

the staff was friendly and welcoming. clean, breakfast was great, pool was nice.

the pool and hot tub were fabulous and the complementary breakfast was great as well

welcoming at front desk -pool and pool bartender were nice -outdoor security was great at making sure guests

room service food was mid-quality, the pool was small

went to the bar and they had a great band that night

pool staff and the massage room in spa has infrastructure voice which was highly distracting

con: pool wasn t available. wait listed.

breakfast and evening hours d oevres.

breakfast, clean and inviting pool area, spacious and well-equipped rooms, location close to

breakfast was grab and go. no hot meal was available.

kitchen in room, and love the area were hotel was.

close to dining, take out, shops, odysea aquarium, arizona boardwalk and lots of options to keep kids busy

to do laundry durning our stay which required 2 different elevators, a trip through the lobby, and up 2

i work at a resort golf facility and your staff could easily work at a resort and their services standards

room service: order incorrect

staff was sooooo great. room service super fast..very clean room..

overlooked a golf course and there was a large and updated fitness center with a large outside pool

has a very toxic smell from laundry soap, fragrance, frabreeze used in the airconditioning unit or somewhere

the laundry room and machines are good also

it was clean and had everything i needed; and there is a laundry for guests on the property

the towels were small and thin, there were no pool towels, there was no change machine in the laundry room

man appoching me,asking me for coins to use the laundry machine instead of asking the front desk

laundry was fast, dryer was hot, loved the outside sitting areas, love how they had a place for

five maids and their gear and dirty laundry and resupply boxes are blocking the only hallway leading to the

the pool needed to be cleaned more frequently, and the floaties had to be sanitized.

nice pool and bar

had breakfast one day and enjoyed my omelet very much

everything. miss room service but hopefully temporary.

nothing, go to the adult only pool if kids become too much.

workout areas, pools, restaurants

having golf right on the property was amazing

ordered dinner room service and the steak, calamari and asparagus were cold

value on a large spacious suite with fully equipped kitchen insuite laundry and a view

the room was spacious with a full kitchen, living room and dining room

short walk to golf course and drinks at the club house and the best sushi and get the la bomba for dessert

a great place to stay for a golf getaway

we didn t really use the resort amenities other than the gym

the laundry set also broke so we were without water for 3 hours the morning of my family reunion

the spacious rooms, full stock of dishes and cups,laundry soap with a washer /dryer in the room.

2 bedrooms, laundry in the unit, tennis and basketball, good location, great staff.

laundry baskets on wheels were noisy

i also started some laundry and when it was in the dryer the dryer lint trap came off banging around in dryer

pool & pool area really needed cleaning

breakfast was delicious . loved the coffee. kids enjoyed the waffles.

breakfast was delicious . loved the coffee. kids enjoyed the waffles.

pool could have been a little warmer, but the hot tub was great!

when i checked and they told me there was a $50 nonrefundable pet fee and she started arguing with me telling

download for laundry was bad

laundry facilities were clean albeit a little expensive

full kitchen and access to laundry and atm machine, great breakfast and friendly staff

there is do it your own laundry facilities at a very reasonable price

, staff, guest laundry

one day i underestimated my time for laundry and the front desk said no worries we will bring your clothes up

staff was great, pool was great, room was amazing

the location to old town was great. perfect to walk. the guy at the bar was also great.

the pool was small but adequate.

room service was poor

of activities within the hotel, great central location, clean building throughout and great golf cart services

they said i got a deal @ $-- per night, but that was with not room service,

i was allowed to get early check in.

restaurant and bar hours were limited

golf carts waiting to take you to old town

the spa was one of the best i've been to (and i've been to many

the concierge, housekeeping, dining, pool & valet were excellent.

fabulous room, fantastic pool, great service from staff

) and the complimentary breakfast each morning in the lobby was better than any sit-down restaurant

excellent service and breakfast

no kitchen area or refrigerator and no laundry facilities

location, restaurants, golf. very nice and friendly people all arround the hotel.

the grounds are pretty and my kids loved the pools. we enjoyed dining at la hacienda.

ponds foe kids

we chill at the sand beach pool, go to the spa and dine at either toro or bourbon

the morning, pool bar/snacks available, water features in the atrium of each building, in unit laundry, right

in-suite laundry was a huge plus

would return if we could get a large villa with the lovely fireplaces

off the 101 highway, near good walking and hiking trails around the mcdowell mountains, plenty of parking, plenty

this place,convenient off freeway, super clean,comfy bed, nice kitchen

size of the room, fully equipped kitchen and laundry facilities

having access to laundry right in the suite was great since we'd been hiking in the north in muddy conditions

is excellent for north scottsdale, large and spacious rooms, in room laundry was a plus, plenty of parking

do not want to do laundry on vacation

we needed more towels as there was no laundry detergent for us to wash them ourselves

machine and dryer are available but the cards were not available,i ended up could not wash my laundry

room service stops at 9pm

was clean, except the parking lot trash over flowing from day 1 until we left

very poor wifi network which is unacceptable when you travrl for work

wifi and front desk provided us the phone number to the tech person for us to solve the problem

we had everything we could possibly need from silverware to a laundry room

laundry:

no in room laundry and no ice machine in the freezer

everything i needed, food ,laundry,pool atm, restroom in many areas, a very nice waiting area by the check in

very nice laundry facilities with warm pool for year round

room and gym

the restaurant downstairs was great and loved the rooftop pool area. great location.

pool and bar were great. room sizes were awesome. the property was clean, quiet and modern.

comfortable beds, soft pillows, a beautiful pool area and best of all they accept pets

the only small moan is that the bar did not stay open for a little longer in the night.

paid a ton of money and they put us right above the garbage/laundry area overlooking a road with constant

the style. the room service. the lay out.

the pool area was amazing

definitely will be returning again and bringing the adult kids-i know they would love it

hot tub could be hotter, too many kids in there too

no fan in shower - room was hot , was above laundry for the resort

we had to get the fireplace fixed and the ac started to blow warm air

i think the pet fee of $150 was a bit expensive, considering our dog was small and didn't cause any mess

service, received a glass of champagne at check in, and an escort to my room then to the bar to watch the super

pool area

beds and pool amazing

the pet resort next door featured barking all day long

there were small bottles of shampoo & body wash but no bar soap which was inconvenient for both hand washing

parking was a touch frustrating

quaint, and we adored the pool

a small kitchen with full size fridge and laundry just downstairs for $2

location. laundry

the laundry facilities were clean and took credit cards

the lobby entrance locked - we waited 15 minutes for the guy to show up- said he was busy in the laundry

the kitchen is helpful and always clean

loved the laundry area and complimentary breakfast

exercise room and laundry room and pool is some of the perks

very nice gym and laundry facilities

limited menu at the bar

last morning there, i was going to eat breakfast and enjoy some time in the pool prior to checking out, but they

the laundry area and having ice water available in the lobby

hot breakfast; laundry available, pet-friendly, closet yo mayo hospital & whole foods, daily light housekeeping

laundry machine keep my money , minimum amount to use machines is $10

great little kitchen (a dishwasher

spacious room with kitchen

assigned a room directly over the housekeeping laundry room, very loud noise all night til we called the front

location, room with the balcony, bed, pool and hot tub were great

the pool area could use another cabana. only two available and they seem to be taken first.

also, a small gym for workouts

breakfast options were good. the gym was very useful

hotel is outrageously expensive, has a tiny swimming pool and is located on an urban crossroads surrounded by

i didn t like (which isn t a big deal at all because it was still decent looking) was the pool everything

liked the room mini bar area - books, menu etc a lot of attention to detail on carefully selected brands they

not much to do here apart from pool and gym

not much to do here apart from pool and gym

room in good location by elevator. parking right outside hotel door. breakfast was nice.

issue , back door by pool , was damaged and would not lock , after notifying manager i was told it was repaired

this hotel based on the feedback about the pool and jacuzzi

breakfast could have been better, food ran out and was not refilled even when there was an hour

the free breakfast is ok

the grounds were beautiful - room was large and comfy fireplace

experience, friendly staff, heated pool

my friends checked in after me & got drink tkts for the bar & i didn t. thought it was a odd.

couldn t walk anywhere. the pool is tiny and crowded

didn't have breakfast. ate at lon's last drop bar after arriving. not as good as in the past.

the amenities like the gym, laundry room, and pool were nice size, well equipped, and perfectly located

the gym was well appointed too, and the breakfast was amazing

the amenities like the gym, laundry room, and pool were nice size, well equipped, and perfectly located

needs different options for breakfast..

kitchen suite

was large and comfortable with small kitchen, a good selection of quick but healthy restaurants nearby

perfect for our needs at the time. two adults with a chain and two pets. very nice.

maybe it was just the plumbing to the shower because kitchen and bathroom sink had hot water

min walking distance to mayo hospital front door kitchenette free parking reasonable price and close to scottsdale

breakfast was really good good variety, rooms were very nice and comfortable

there were multiple rooms that had dirty laundry outside the door that was not picked up

all was great! due to renovation, only breakfast was offered.

closed due to labor issues no breakfast, and hotel is very remote , no ability to find alternative

missed the timing for breakfast

there is a small snack bar that sells breakfast items, coffee, etc

room was right next to the laundry and housekeeping area so there was constant banging and noise throughout the

laundry on site

it is nice that they have laundry facilities

the laundry was not the best. it only takes coins.

guest laundry room needs updating

the breakfast had many healthy options as well as almond milk

food at breakfast was just ok. even though it was free, could have been better.

the staff, the breakfast, the room, the cleanliness, the swimming pool.

clean, comfortable, free breakfast

breakfast, although it could be improved by using more sustainable cutlery

bit pricey, laundry facilities were totally over priced at $5

even had a reasonably priced self serve laundry, changed banknotes for quarters for the machines and even had

i wish breakfast was a little longer but that is just because i am not a morning person.

the boutique style room and view of landscaped courtyard and pool

was great, pool was nice and clean

the room, the breakfast, the happy hour

gym, social hour and breakfast were

the room, the food, the pool, and the parking were all pluses

stayed in a designated pet room since we brought our dog

travelled with a pet

lastly i paid over $1700 for our stay and our view was of dirty piled up laundry

view out of my room. it was laundry facility.

unfortunately the balcony was over the garbage and where the workers went to hang out and laundry was dropped

our room overlooked a pile of laundry and

for relief only to hear the golf cart back up alarms, maids talking and slamming doors at the laundry facility

the laundry room where the machine was swamped with water all over the floor and the smell of mold was

poor tumble dryer in laundry facilities.

area that is outside of the pool and has tables with umbrellas multiple barbecues even have laundry here

1 problem my room was next to the maids laundry/supply room so so the housekeeper was a bit loud until about 1

only thing that i noticed was the maids had a huge pile of dirty laundry (sheets and towels in one of the

pool was fine, but not as nice as i would have expected considering how nice the rest of the

not able to order morning room service the night before

the staff - the room - the pool and night movie were the best things for me

the bar was a great place for a cocktail really friendly staff

pool is lacking, small but staff was great so it made up for it

the laundry facility could have been better, and it was hard to access from the highway

having an onsite laundry also proved useful

could hear the laundry machines loud in my room

near shops ample free parking well

room quality. amenities pool and gym. morning breakfast was generous.

when i walked out of elevator ... bags of trash and laundry under little table, why?

my assumption was i was close to housekeepings laundry room - the hardwood floors made for loud neighbors at

everything was great including the gym.

towels were plentiful at the pool and in the wonderful gym-which i used regularly during my stay

they are pet friendly as i was woken up by baking dogs walking down the hall

really the only thing i liked is that they had a laundry facility

no breakfast

offers breakfast and bar for extra charge

pool and hot tub, staff and plenty of parking

not having a continental breakfast was disappointing but not a deal breaker

guest laundry is available and free

would have been good to have had room service.

the water park, comfortable and spacious room, the outdoor space with games.

the main reason we choose this location was for the water park and open spaces for the kids to run and play

the gym is very well set up

pool was great, laundry room was clean, rooms were comfortable, staff was super!

very profesional staff. excelent breakfast. i love the location and very nice suite.

breakfast was good and location was perfect ud83eudd70

that there were a few big size roaches in the bathroom, kitchen and seating area.

the room had the fridge in the middle of the kitchen a giant maintenance cart in the living room

it was very nice to be able to do our laundry right on site.

great pool area and on site laundry facilities

no laundry. long waits and walks. dog poop bags. used coffee in room.

notifying the customers for a few hours and there's a couple of cockroaches running in the laundry room and the

affordable laundry