laundry for the guest is close on 10pm...

found a used mask and dirty laundry in one of the drawers in my room so i am not sure how much cleaning is really

laundry

laundry on-site

very comfortable and had all we needed on our car trip around a small part of canada, including a laundry

laundry facilities are also adequate

location, friendly staff, excellent price, restaurant on site, laundry facilities - don valley is a great deal

are well out dated same with laundry machines also located bottom floor at the very end of the hallway also the

comfy beds, pool, sauna/steam room, gym, laundry, restaurant and it s in a decent neighborhood with access

we were close to our gym and lots of different amenities

coin operated laundry and fitness centre in the basement of the building

near the bus stop, near supermarket, various food they have swimming pool, fitness room, laundry room

rooms are equipped with a fridge a microwave, and coin laundry available on the property which is great for

the washer in laundry is not

were a little narrow - difficult getting by laundry carts in the hall staff in the restaurant did not approach

in addition, there is no laundry services during our stay too

sounded like laundry machines

a lot of machinery noises (loud clangs, constant buzzing sounds, something that sounded like a laundry machine

i wish the swimming pool was active

great amenities: the hotel offered nice extras like a welcome lounge, breakfast buffet, and even a spa

hotel , staff are friendly , clean room , i like the swimming pool and self laundry service

that this is a huge deal but the pool area had no whirlpool or sauna

there was not extra toilet paper and only one bar of soap

kids loved swimming and eating at the bistro. excellent service from very friendly staff!

modern decor, pool, gym, mini fridge in room, 4 minutes away from toronto transit that runs frequently and the

is minor but the front desk did not have change for quarters or loonies to use the laundry machines

we like the kitchen in our room. free wifi, free parking, fitness center and laundry room.

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

pool, fitness center were nice and clean

is small - gym is under equipped although there is space - long waiting periods for elevator

spa/gym - good opening hours. rooms - design, new and refreshing.

pool was very nice fun for the kids

it has the potential to have like a rooftop pool or patio

very limited selection of food/snacks if you check in after room service restaurant closes

we also made use of the large and well equipped gym

locations, nice space, nice to have self service laundry, close by supermarket, comfort to have extra bath

less washing machine and drier, need to wait for a long time to finish the laundry

one place to do laundry, the dryer pre-set at 90 mins, and only one set of washer and dryer

close to shopping and restaurants; room: clean, nice kitchen and utensils; facility: nice pool, laundry

laundry service twice a week and if you just missed a collection would be a full week to return -

it was great to have access to a laundry room too

from free parking to laundry fasciitis

i ended up having to do laundry during my vacation

free wifi excellent quality, super fast complimentary evening social good idea and valuable

pet friendly and staff so incredibly friendly

the laundry facilities were just what we needed.

has great amenities, indoor pool, laundry room and free wi-fi & free breakfast

favourite things: cleanliness, spacious suite, beautiful pool to swim, great breakfast!!

breakfast was great with make your own waffles, eggs, bacon, potatoes, and all the other usual

the food the pool the free parking the staff the price great value for the money comfy beds i didn't want to

stains on the carpet, there was a box of french fries left in the microwave and there was dirty laundry in the

coin laundry is good but only 1 machine, need to queue up

the laundry room is fine.

staff at the front desk was reluctant to exchange dollar bill for coins for me to use the self laundry service

kept taking out my clothes from laundry machine it took over 3 hours and 15

wifi. sofa bed not very comfortable.

for 3 days stay, i didn t find any negative points but i didn t use the facilities (bkf, gym, pool) and i

time, we got a very spacious unit with a king bed and a sofa bed perfect for staying with my kids

new and clean. great gym and nice pool.

i didnt like that they didn't serve breakfast .. i don't like that the gym and pool were closed

has a small gym and laundry room

the staff were very helpful great laundry facilities

the laundry facilities & breakfast good selection.

heck they have a laundry machine for $2 a load diy

visited front desk numerous times, to arrange laundry, taxi, computer access,

couldn't get the wifi to work, front desk was not helpful and insisted on me not knowing my own last name to

the bar area has comfy chairs and a lovely lounge area

to the gym and there was a family there that was letting their kids play in the gym even though it has signs

the breakfast was great. offered lots of options

breakfast was good

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

laundry was not functional for a long time as i stayed a month

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

swimming pool

easy parking too

amenities included: free parking, free wifi, breakfast included, pool and hot tub area was clean

pool was great

love the layout of your room 410 - my family enjoyed the basketball court - pool - breakfast was above expectation

she offered us an exceptional extras including a late check out to make sure we are all rested well and not to

our room had a kitchen with full sized functioning fridge (so much better than those tiny, barely cool fridges

laundry facilities

breakfast was fine. i enjoyed the gym and the basketball and sports hall.

everything else was quite good. there were a lot of family gatherings for kids to use the pool.

space, location and the fact that no additional cost for parking

for pets when there is no damage

no laundry service available, only dry cleaning.

i had to search for the parking space for 15-20 min the room service staff didn't know if the bottle water with

my kids loved having 3 pools to choose from

clean, great gym .

lady at the reception told us she upgraded our reservation by giving us a junior suite with kitchenette, which

staffs was helpful, breakfast good, and availability of the laundry facility was so helpful

exercise room is in same room as laundry facilities

laundry facility

rooms were clean. laundry, gym, swimming pool and bbq were included.

hotel had everything we needed, including laundry

the laundry facility is limited to only one washer and only one dryer

laundry room, pancakes for breakfast, breakfast generally, wifi.

laundry facilities were unavailable, and the elevators sound like you were in the middle of a steel

there is some yellow sticky fluid on the laundry room floor, told them to clean it for three days

large parking lot room was in excellent condition

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

no laundry area on site no

the gym was also very nice

wish the bar opened earlier

was very good, but we picked up dinner to have in our room, and although it was satisfactory, room service with

stayed across from the laundry room

also found a used q-tip when lifting the mattress ud83eudd22 room service: after the above incident i requested

hard trouble getting room service however

loved the rooftop bar as well

room was very nice the location was perfect the breakfast was lovely the bar bar a lovely

wifi

the final item is the weak internet security protocols uitilized for the complimentary wifi offered

ps - there were also a sparkling water in the gym

nice bar - and desserts but very pricey drinks

the room, pool, and valet parking was exceptional!

pool was loved by the kids

was so impressed with the gal that kept the breakfast area well stocked and clean

breakfast was good. staff were friendly. pool was clean.

i will not return here pool and gym closed they should reduced the rates

swimming pool, gym what else you need for that price

oh, and laundry facilities

close to the eating precinct & park & has laundry facilities.

a two bedroom apartment with a kitchenette, laundry in the building and cool common spaces

need to make guests able to pay for the laundry card with a credit card or added into the hotel's bill rather

there is a pool table, laundry and pingpong on the second floor

position excellent grab&go breakfast the room was a mini-apartment, clean and very comfortable laundry service

great location, roomy suites, friendly and very helpful staff, good value and a laundry room!

coin operated laundry with clean washers and dryers, an indoor pool and gym

suites are large and there was laundry in the

laundry facilities as well

the breakfast was good

really liked the breakfast drink options, wish there omelette options but it was overall very

welcome drink - friendly & helpful staff - the gym: big, clean, well-stocked/current equipment - complimentary

the breakfast was awesome

room service breakfast menu was very limited

the cleanliness and laundry facilities.

i liked the space and the shower/spa tub.

self service laundry, barber shops, super market (fresh co) and couple of other shops within walking distance

we put them on ourselves, but even though they were fresh from the laundry they still had all sorts of long,

the room service n cleaning was nicely done will visit

good wifi

the fact of not having wifi.

i would ve liked victorias mansion to post laundry hours and how you can get your laundry done

old charm. style. very clean. laundry facilities available on request

pillows, the friendly cleaning staff, the shower and towels, coin laundry available, location in the city, there

we have enquired and used the laundry services, they were charged at reasonable level and the staff were so

having a laundry was excellent

also our room was opposite the laundry and when the dryer was in use it was really loud

option for guests to use laundry

lovely staff, nice to have onsite laundry, large spacious room.

disappointing that laundry facilities were out of order.

were very disappointed to find upon arrival that there were no laundry facilities available as advertised,

laundry at the hotel

stay and would recommend only feedback we may have had, was that it was a little expensive to do laundry at the

wonderful spot! artsy creative and great bar and restaurant close to everything!

was very modern yet elegantly posh; i was on the 10th floor -- elevators were quick as was the room service

limited guest services: ( $7 room service charge,no bathrobe or electric converter, concierge)

staff faciliteis location laundry services concierge everything top

dining room service excellent front desk efficient and

bar area is busy with non hotel guests and so it s a little difficult just to have a quiet drink

the spa is always phenomenal

amazing suite very friendly staff pool

bonus for having a laundry facility on site which is cheap to use

i like how they have a nice laundry room where you can wash and dry your clothes

internet wifi really slow, upload zero. towels changed only when requested, after 4 days.

noise from the club. no phone in the room to reach the front desk or room service.

good tv and wifi

laundry facilities on site was a huge

of the staff were nice and very helpful and they have the convenience of a laundry

well-equipped to cover basic amenities including laundry

housekeeping, very comfortable beds, daily complimentary water, coin laundry room, safe box in the room, location

coin laundry with a conveniently located gift shop in the lobby that has all essentials

for example, call for a bottle of water resulted in room service delivering filtered

from carol at the front desk to jahnell at the bar your in good hands

gym was unkempt and several pieces of equipment needed repair

no power bar or electric outlet to connect all our electronics

did not use pool but looked nice

couldn t do laundry, i stayed 7 nights with toddlers without the option to wash our cloths.

the self service laundry was free, it took forever to dry our clothes

room spacious, clean and bed comfortable. guest laundry excellent bonus when on a long holiday.

the breakfast was really good in quality and i loved how laundry was free

washing machine and dryer service during guests stay (self-service ; front desk kindly provides laundry detergent

it is not safe to use laundry service at this hotel, my t-shirt was lost

laundry ironing.

a bit longer opening hours for visiting the swimming pool would be really nice

incredible gym and spa facilities, a lively hotel restaurant and bar with very friendly, warm and expert staff

service was inattentive and stuffy room service made several errors

great location, staff, laundry room for guests, they made usa feel like home

great location, breakfast was awesome and the roof terrace an absolute sun trap.

had a staycation at toor hotel, eager to experience it after a fantastic visit to muse bistro & bar back in

a gym without a sauna and steam room for the price would exceed the expectations.

much to complain about except that there should be a bar on the roof top terrace to avoid guests coming up and

enjoyed rooftop bar and superb city view!

it would be great if the gym had more equipment, with a greater range in weights.

and bar upstairs were difficult and unfriendly

a hotel bar which is always full

design, atmoshere, breakfast, comfortable beds, fitness center, location

we found old make up on the floor and laundry in the dryer

excellent location. fully equipped kitchen.

but everything you need for a central stay in toronto clean, good bed including sofa bed, all kitchen utensils

the location is superb. the kitchen is fully equipped.

the kitchen is very well equipped, spotless, there is a washer dryer

there was also a guest laundry, which was well-priced ($2 to wash and $2 to dry) and very convenient

coffee machine in the room, iron, hairdryer, laundry on 4th floor, ice machine

laundry room

the onsite laundry room was great and you bought tokens from the concierge so didn't need to source coins

the on-site laundry a god send

the laundry service fees are quite high

laundry service water got hot quickly

it would be great if they had a laundry facility where you can wash your own clothes (we travel with kids and

housekeeping, laundry service, service at the restaurant.

have been perfect if i could have booked a massage but spa under renovation and in room service was fully booked

room was well equipped with kitchen and laundry an especially nice bonus.

it also has laundry machine so, is a great option, totally recommend

has washing machine and dryer in room to do laundry

finally, a renovated room; however, no kitchenette or laundry.

having laundry machines in my room.

the kitchen was well equipped with every detail considered--dishwashing detergent, laundry detergent, dryer

the laundry room was a great bonus

i was impressed about very well equipment kitchen, laundry room and other housekeeping supplies in the hallway

laundry in the unit and a well appointed kitchen

heat heat because i got cold at one point in the middle of the night was happy to have access to laundry facilities

hospitality and big rooms with kitchenette, i miss the complimentary breakfast, cleaner guest laundry area, all

location, friendly, good laundry facilities, well maintained

we couldn t exchange money for the laundry service even though reception said we were able to do so

we wanted to explore toronto, so we came early

excellent facility (lounge with kitchen).

i missed the plastic bag for dirty laundry

room service prompt and fabulous

like the gym and swimming pool in the highest floor and in the lobby the hotel provides hot tea to make

the breakfast in the hotel was amazing- there was so much variety and everything was so fresh, we

gym is on the top floor of the building with a nice city view and next to it is a swimming pool

needs a laundry facility/service of some kind. room service came too early for me (late riser).

no collection for laundry. breakfast was just in the bar and over priced.

allow pets, and are very friendly with them

breakfast

earlier breakfast option on weekends would be good.

cleaning and room staff, and the laundry service.

the gym is excellent, just amazing for a hotel

everything was perfect ! my wife had a facial in the spa here and loved it too !

the rooms were very clean, we got connecting rooms for our teenage kids

room service, spa and restaurant were amazing

laundry is small for the number of rooms

we enjoyed the breakfast, the pool, and the laundry service

price to do laundry, could have maybe had more machines.

shops are nearby, and there are a lot of facilities, like a pool, a restaurant, laundry etc

and helpful staff, nice faciluties, gym, sauna, swimming pool, laundry, microwave oven, bar and restaurant,easy

self service laundry facilities was a good bonus

fridge ans microwave room didnt smell good and wasnt clean nor was the concourse with the laundry room

close to everything. free breakfast and laundry. i liked the gym

also, i think basic information about the location of the refrigerator, laundry, etc should be placed in the

we were given a laundry card we just topped it off

full kitchen and laundry ensuite even with a junior one bedroom

less like a hotel, more like a private apartment, complete with laundry facilities

no laundry detergent

clean hotel staff friendly on check in, rooms were great with laundry facilities nice comfortable bed and full

and we had a kitchenette and laundry machines, always a bonus

no guest laundry option, seems to be a wider toronto problem

laundry service accessibility, deposit

we used the laundry services at the hotel which were on the more expensive side, however we recognise most

the fact that we had to pay for breakfast instead of it being included

only improvement they could make is having room service available

facts : i arrive with my two kids after

room service was very fast and the bar on the 31st floor had great cocktails

restaurant closed earlier than expected, but no worries, room service was fantastic.

the bar closed too early

not professional at all you can call several time and wait lot of hours to have what you need on room service

i called to ask where i could do laundry

nice lobby with garden, nice pool, sauna, laundry

no laundry

we are travelling and needed a laundry shop

were upgraded to a cabana room which was great for our older kids

the deep soaking tub, pool, sauna and the lovely staff

lobby area- bar was great, location excellent, staff was very good as well. very clean.

the room was elegant and attention to detail was wonderful, the pool was very fun, and clean

internet wifi connection is spotty

i had lunch in the bar which was very good and the menu while small had a very varied choice

breakfast was very nice and we truly enjoyed our stay

the only issue was using the gym as it was in the rest of the hotel which is not to the same standard

the gold experience room service had us waiting one hour for coffee pods ice and sugar

the main hotel looked a bit tired and very dark. the gym was old fashioned.

gold experience breakfast was wonderful

limited assistance from some of the staff (laundry and payment

no laundry service on weekend

room service was poor (order of cold milk was

free wifi would have been nice

a little expensive for just the room - wifi and breakfast not included

is ineffective, resulting in the sound of the nearby rooms easily spreading in at night laundry is super

to eaton center) high level of customer service: i had an issue where my clothes were delayed i laundry and

no laundry facilities.

could not sleep due to gross unclean air in room which smelt like wet unclean laundry or mold

hotel, luxurious, staff very friendly, pool and leisure facilities are excellent

no guest laundry , rooms were very small and old

second laundry bag appreciated

i also used the hotel s laundry service

for laundry pickup

housekeeping was understaffed a little when we were there as there was a laundry cart in the hallway outside

the listing it claimed there was access to a kitchen

there was no garbage container in the kitchen and the one in my bathroom was dirty and no bag

with cardboard that we were moved to a much nicer room which had functioning air conditioning, a kitchen and

inexpensive but had all the necessities and even some extras (fridge, iron, netflix, free wifi)

great location wish they had a microwave in the rooms. beds are comfortable and the wifi is fast

the staff was friendly and very accommodating during my stay

breakfast, very accommodating staff, allowed for early check in and held luggage after we checked out

wifi was slow and the tv remote needed new batteries

phone didn't work in the room. couldn't order room service or drinks to the room.

location is incredible. so comfortable! room service was lovely. gorgeous amenities .

very child friendly and greeted the kids with a balloon followed by complimentary milk and cookies sent to room

epoch bar food

didn't have much time to enjoy their spa and other services.

free fruit at night along with our room service

bar a little

to covid, trying to book for the swimming pool was not ideal, as we were unable to get a time for us

we overlooked ripleys and the cn tower and also could see the water through our huge glass wall ( kids loved

staff are very courteous, the char bar staff are well versed in mixology, the rooftop addition is classy, and

- nice swimming pool, jacuzzi, sauna and gym

poorly controlled kids in pool . bad parenting.

the pool and hot tub area was nice. the gym was convenient.

my son loved the pool. staff helpful and friendly.

service. breakfast staff leaned on bar and watched tv.

loud kids

it was nice to have free wifi

amazing location, comfortable room, good variety for the breakfast and wonderful staff

clean, good location, great breakfast, very comfortable rooms and beds, nice showers, great gym

is just a suggestion, but it would be nice to have bar soap available, as it can be difficult to shower with

gym was excellent (24 hr)

breakfast, with lots of choice and variety

laundry service too expensive. low water pressure in the shower.

more variety on room service menu

the attached bar was our favorite

i was not able to use gym due to lock malfunction

lovely having room service

rooms are beautiful. gym is good.

breakfast was absolutely delicious

the staff was awesome, the room was great. the breakfast delicious

gym is great and was always empty

breakfast area could be improved, and the service, while friendly, was not always at the

location, free-wifi, self laundry

staff, room, facilities including laundry room, pool, gym, convenience by location, etc.

the room was very spacious and the facilities including guest laundry was so useful

downtown by foot, early check-in was possible, friendliest staff during our 2 weeks canada trip, laundry facilities

have three laundry stations, coin operated, for guests, great help