there was a laundry service but quite expensive for a family

they no longer provide basic amenities, like washcloths, face towels, lotion, laundry bags, etc

the price and no laundry machines

rooftop views, complementary hours and breakfast, pool, convenient store, bell services, laundry, room service

late check out they charge you $10 per hour the laundry service is ridiculously expensive

has a gym, which is a huge plus for people like me and a free laundry area

the idea of guests can do their laundry is very good.

laundry room,pool

breakfast was good. staff was really nice. i appreciated the fact that we had a gym

the pool doesn t get much sun so can t really pick up a tan.

took a long time to get laundry back had to call several times

laundry that tainted one of my shirts

the bathroom was never cleaned when they do the room service

are too many elevators you must take to get from the parking garage to the actual property

i really appreciate to get the early check in and late check out, this is the reason i am coming back

there is no parking garage, you can park in front of the hotel

free parking, but very limited

wifi doesnt reach 111. breakfast is basic.

breakfast was a very small spread of bread,banana,coffee and cereal

clean place, working ac, wifi, comfortable bed and a lot of things close to the hotel

breakfast menu was good

staff very professional and pleasant: from the parking lot attendant, greeter at the door, restaurant staff to

the staff was soooooooooo friendly. very good breakfast.

breakfast was great and different alternatives in the buffet.

there is secure, guarded, parking across the road

laundry staff couldn t speak english (it s an american hotel), unresponsive front desk, ironing

i used the laundry service, it was ok as a laundry service itself, my only comment is that there should be

i wonder were they all in it, scamming a single mother with 2 kids

i love that guests have access to a beautiful gym across the streets

even to go to the gym (free for hotel guests, very good gym) one street away, they will drive you there

very clean. plenty of space. great kitchen corner. laundry on site.

manager went above and beyond to allow me to use the laundry room although the front desk told me i would have

not offer room service or means for deliveries

very confortable bed, good breakfast and quiet. room

breakfast is not the best but a very nice lady is there to prepare eggs for you

wifi was incredible fast 30/15mbit, the breakfast was quite good, classic eggs, omelettes, pancakes

the wifi connection was horrible and bed was hard

i said everything was great , o yes the pool was empty no water it would be great if the pool was in use thats

breakfast was included and was scheduled opening at 7 :00 am , however the person in charge was

pool was under repair (repaint job) so was not usable, but i wasn't planning on using anyway

nothing for kids

do not have room service (to eat) however you can request something from the inhouse restaurants

the rooftop bar has great view and i appreciate rudi s service and fun conversation - pena colada is a

the staff in the lobby and the bar areas were nice and friendly

the hotel also provides laundry and dry cleaning service

i thought the breakfast and the rooms were very hospitable!

room service

experience overall the staff at the hotel and restaurant we very prompt even when you ordered room service

private parking

the staff is not very efficient, for the laundry it was

breakfast wasn't so great

excellent breakfast and location close to the malls and area i wanted

was very impressed with modern look and technology(key entry and lights) breakfast was good

wifi in the room was not that good

they can do laundry if you ask them so

also air conditioned, tv, including the breakfast, relax

location, breakfast and staff

the floor wasn t clean, only a showertowel per person, almost nothing to eat for the breakfast

the parking place was full hard to find a spot, late at night was no problem parking lot was half empty

the staff is super friendly and the spa was 10/10

my suite was incredible with full ocean views and a spa style bathroom

the only thing that would make the breakfast even better would be more fruit options

buffet breakfast! amazing!!

breakfast can be better more warm if is hot food

big apartment 2/2 with kitchen, refrigerator, microwave, toaster and utensils very

breakfast they are visibly spending as little as possible so we had to insist until they would

more parking

) secure parking very good location near the

wifi reception in my room was poor

convenient to have a breakfast or a quick lunch on place (but the lady seems very tired

the complementary breakfast was quite delicious, a printed menu would have been helpful though

breakfast was only until 10am

i love this place the people were very nice and breakfast was great

breakfast was good and room clean

also laundry was not delivered into the room - reception insisted it was because of

excellent breakfast buffet with very attentive staff

mini bar had nothing in it

pero se permite fumar en el area de piscina/ non smoking hotel however you can smoke in the pool area, top floor

i didn t like the fact that thr pool closes at 9:00 pm.

great price and location. laundry available for small fee. coffee in morning if you ask.

the breakfast was okay ...

no breakfast

breakfast was included, but didn't trust the chef cause he was also the lobby attendant

cheap price. breakfast was decent, it was one scrambled egg baguette

great price and location. laundry available for small fee. coffee in morning if you ask.

there is no breakfast at hotel carribean

breakfast was included, but didn't trust the chef cause he was also the lobby attendant

no breakfast

good location. good wifi.

no wifi signal in room on 2nd floor.

breakfast is for only 2 parties, and $10 for each other person also for kids

only issue was the wifi signal

nice bed, large room, free parking, good area

breakfast is inclusive and you can choose from 2 options, which is dominican

free coffee, hot water, air conditioner, white fresh sheets, great staff, pool clean, secured parking, nice tv

was nice breakfast with amazing coffee

wifi signal very weak in my room. i have to buy internet from the local company

there is gated parking and a lovely pool area with a cafeteria

very good location and service breakfast is simple but tasty eggs sandwich coffee and juice

the pool water was so green it couldn t be used when i was there

the breakfast hours saud from 7-10, but they were not ready before 7:45

the menu, especially the breakfast provided

room service need tobe done daily

pool was dirty.

new, clean, service, breakfast, room, value, etc

the same loud disco/techno-style music plays everywhere hallways, pool area, restaurant, lobby and it

food, especially room service, was quite underwhelming in both quality and presentation

delicious food at the restaurant, fast room service and delightful breakfast

the breakfast can have more variety

staff attention and facilities. breakfast was awesome!

the breakfast was very good as well the personnel always very helpful.

the pool. the service

they gave a a suite facing an empty parking lot with an ugly building view

lounge and pool

its casino and live music at merengue bar were great

they had free parking.

had to deal with parking problems, room service was not good and the staff did not make me feel comfortable at

breakfast was incredible, the service was

it has everything you need, casino, club, good food, cafe, pool and the friendliest staff that i have ever

breakfast was fine and the state was oky

the parking was about it

free breakfast

i think there should be more variety at breakfast. very few options.

wifi in the room - i have to go to the office to use wifi

no bath robe limited room service options restaurants closed too early 9pm-ish sent shirt to laundry service

everything was good the pool was great the gym jacuzzi was my favorite ud83eudd29

to make sure clean towels are readily available and put a grip bar in the shower, it s very slippery and

room service felt underwhelming, vanilla if you will

client canceled an meeting with at the hotel because there was no parking available at the hotel

even the maids were able to keep me smiling with the little notes and rose petals left in the room

staff was very friendly and room service was great

area shared by the hotel and casino is clean and has a few different places to eat or spend your time

the room is comfortable, great food, big pool, parking in front of hotel.

only thing i had recommend is that they place hand sanitizer station in the morning at the breakfast buffet

the room was cleaned daily, and they had a laundry service (extra fee), which was very convenient since i didn

they offer a breakfast if you want to buy it and have it sent to your room

wifi in my room was terrible

and even little breakfast

only thing which could have been better was the waiting times around breakfast

the bed was comfortable and the wifi was free

my room was amazing. confortable bed. the let you stay at the pool until 9 pm.

everything from valet parking, frontdesk, cleanliness, food, etc...

closed pool a little early but was also excellent facility

the swimming pool is great and a casino is attached to the property

would have loved to have lunch and dinner but the kitchen was not ready yet

wifi was inconsistent, at best. non-existent at worst.

am and gave my breakfast voucher to the waitress; i ordered breakfast at 10:15am and was told the kitchen was

has its own parking which is great

wifi only works in the lobby or the hotel restaurant

it didn t have a spa or massage cabin

the pool was cold

room service was a little slow.

bed, pool

room service was quick and easy, as hubby and i both needed our

it s a real home. good ac, stove, fridge, laundry and gym.

the pool, the bedroom, the view from the terrace.

a little expensive the bar and the room.

was fantastic breakfast and also dinner menu was great and quality food experience

facilities, swimming pool were renovated and good looking rooms

i ate in the dining room a few times during the week of aug 22 - august 29 and used laundry twice which did

chambermaid not replacing the laundry bag and facial tissue

i would say everything was perfect except the chamber maid didnt replace my laundry bag over 4 days and didnt

we love the pool, i have been going to this hotel since i am a kid with my parents, took my older kids to it

ambassador lounge, the restaurant and the bar in the garden, etc and the rooms are very big

cable, wifi was fast, the staff was lovely, i'm helpful and everything was very clean

location close to plenty of shops, restaurants and the colonial zone; wifi worked well in my room; the air

wifi is horrible

i read there was breakfast- i was not offered breakfast. the wifi was poor.

comes with simple breakfast and has nice decor

people excellent location very near to taxi,restaurant center commercials great restaurant ,pool

location, parking, roof terrace, cosy room

they rooms were so clean and the pool was nice, the staff were amazing

wifi didnt work and ac in the room was super loud.

) clean and comfortable room/bed, hot water, wifi worked without issues

expensive laundry services.

there no laundry service

smaller than described rooms and no laundry service

the price and location of hotel fast wifi

no bar no coffee shop no room service

like the fact that when it's late at night adults start to come in and smoke even when there are kids around

i liked the staff, room service, and the accommodation in the

location center city and pools and restaurant food was very well prepared and the staff awesome

wifi signal is too weak. maybe changing the router and get a faster internet might help with it.

had an upstairs as well so kids were able to go in the pool and night time event .

we went to a smaller property that was very private with a small dipping pool, cute dining room and patio for

the breakfast was excellent, in variety, presentation. but specially taste!!

great breakfast and delightful way of having it served next to the pool in the private indoor garden

beautiful architecture and design. delicious breakfast by the pool. relaxing ambiance.

everything from check-in, room service was wonderful

the parking was full at our late arrival but the attendant found us a close sit

room service never clean my room or changed my towels for my 3 day stay

room service was horrible.

need better wifi service

room service menu very poor

laundry service available

i even used the laundry service, which was completed quickly for a very reasonable fee

hotel offers an affordable and fast laundry service

beautiful patio for breakfast

it was centrally located and very clean. breakfast was included. the staff was very friendly

i had a dress shirt laundered and they do not do their laundry on site

the in-house laundry service was also very quick

buffet breakfast was very decent, and the pool bar / terrace is, terrific, a real selling point

very good breakfast and great location

the pool and the hotel was very nice

laundry service, bar service, massage service excellent

this location is a complete dump it has no pool and no food it is small outdated and dirty

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave

laundry service, bar service, massage service excellent

and lots of other things they listed didn't exist either like fireplace, walk in closet etc

the room walls could use freshening up and the kitchen wasn't really usable

wifi was not working, room service order was wrong, very very noisy in the evening full party music until 2

the wifi didn't work in the rooms we stayed at

it could be better to have a large space.have parking cars for residents and guests.

did not have laundry in the building, i think it should be a most in every location or hotel especially for us

no laundry in the property

and helpful staff, perfect location, nice atmosphere, tasty breakfast

-from the room, you could hear the noises in the kitchen when preparing breakfast and in the same way they

pool i wish i could ve had the time to swim in, and a gorgeous rooftop with self service bar and a yummy

the only thing they need to change the breakfast menu

market with a microwave is the suite and a kitchen sink to wash dishes

the breakfast could have been better, but overall the hotel was definitely worth the money.

cluded in my rate for prob total the whole stay, and i had a

the television was not working during my stay, but hey, i had my ipad pro and the free wifi was good enough to

the breakfast was very good,the location very good, the bed comfortable

wifi in the room was intermittent

location is great, ac worked as expected, breakfast was yummy, and the room was cozy and nice for the price

also regular tea and milk chocolate for breakfast would be great

only problem is wifi, works only in reception area

the gym is a bit small, could benefit from relocation to a bigger space and some more equipment

wifi kept going in and out

the breakfast was plentiful with a variety of choices to eat

restaurants and old city centre), big rooms; the staff is really professional and friendly, the pool on the top

the rooftop pool and bar and the library area are our favorite

i was sick at the hospital, she even help me with spanish and the medical staff and even did my laundry

it doesn't have a pool but jacuzzi with cold water was a good alternative

the restaurant closes at 7:00 pm. there is no room service after that.

the jacuzzi was not very hot/ used as a normal pool, but cannot really complain about that

breakfast was really good

there is a great laundry service 2 streets away - wash wash

more staff to speak english and laundry could be included in package

the wifi was horrible in room 113.

which will wake your kids for sure

also the bar was expensive and had about 5% of the things on the menu we were pointlessly handed

restaurants which were excellent, spa, gym and a lovely rooftop pool with drink and food service

breakfast was great

and gorgeous pool area and common areas

at the pool took a little longer than hoped as the main bar was downstairs

at the pool took a little longer than hoped as the main bar was downstairs

close to supermarket, restaurants and laundry mat

expensive laundry service. we chose another local one instead.

the breakfast was everything you could want from fresh made eggs, smiley pancakes for the kids, yogurt, ham,

was no wifi, but took it as a sign that i didn't need to work and should be relaxing and enjoying time

the staff is really nice. helpful. the breakfast is great.

the breakfast was good

breakfast was excellent

wifi was down late at night and in the morning

staff was friendly and the hotel is middle in zona colonial and close to onnos bar nice

the wifi in the room wasn t working properly

room i was in was right next to the laundry machine that runs all day and night and is a bit

the wifi didn t work for us this past stay unfortunately but thats my only complaint

they had free coffee and the best breakfast included

is great (hot water always available, water pressure is perfect), the bed is comfortable and the wifi worked

wasn t any wifi

there were dirty soiled laundry and other cleaning equipment left near my room door the whole afternoon, night

the bar staff was super nice and always attentive

the breakfast is basic but in our opinion it used to be better

beatiful terrace and lovely breakfast. great location. clean. friendly staff

gym

ac was extremely noisy, we asked about laundry, they told us they charge 1

location is amazing and all girls from the bar at the cafeteria are so friendly and welling to help all guests

i believe that if you stay in a king bedroom with the balcony & breakfast included : the mini bar should be free

no room service

on top of that, very loud latin music banging from the bar below the hotel, from 10 am to 10 pm, non-stop, from

they did my laundry and were very attentive

the staff was so nice to us and the kids, i will for sure stay there again when i’m in santo domingo

loved having breakfast under the mango tree, they were very attentive to me and i was happy to see the protocols

located in old town, historic building perfectly remodeled, great rooms, beds, food , pool, service and helpful

staff, the historic architecture, the clean and comfortable quiet room, the pool and breakfast

gym is a joke

the room was clean, i had good cleaning room service

hodelpa at least has parking, breakfast included and super clean

parking was very crowded

breakfast had a wonderful selection

good enough breakfast - the cooking lady is very nice and kind

the included breakfast was substantial: egg, pancakes, bread, ham, cheese, fresh fruit, juice, tea/coffee, etc

there is a biker bar across the road from hotel and motor bikes came and went until 2am, revving loudly

room was clean, wifi was ok

robinson was a quick person and helped at all times. the breakfast was delicious.

room, the facilities and the bar are amazing

the pool is just perfect and the hotel is veery nest and clean also you can take amazing pictures

wifi had weak signal almost everywhere and breaking when moving from one place to another.

wifi limited

the pool was heavenly and atmospheric

parking, rooms smell heavy and air conditioning needs to be clean.

good wifi

the staff was very profesional. the location is great. wifi was fast. fair breakfast

nice staff, very helpful; great wifi and big rooms

if you get in late there is rarely parking available, receptionist (male) insisted we park in lot next door

the bed is very comfortable, the wifi worked well

breakfast and the restaurant (only three tables), attendant was ready to prepare dinner

breakfast was good and great environment

only thing i think it wasn't ok it s the parking lot too small but the service was ok all your waiters are very

breakfast was simple

laundry services overpriced.

sunday morning no towels available at pool since still in laundry i was told

the booking went wrong so we ended up without space for our two kids

room service was excellent, food came to the room and it was still hot, and the price was very

wifi, breakfast

of laundry was $16 american dollars

poor wi-fi, pool water was not very clean, wooden floor by the pool needs renovation, some are broken, nails

check-in without question in a clean room, fullfilling breakfast in the morning

good parking spot.

i didn't like to go down to get my breakfast ,i preferd to get it in my room

the staff constantly changed the appearance of the dinning and pool area to make the appearance of waking up

and there was something different for breakfast every day fantastic