the breakfast, the location, the staff

breakfast was amazing views were perfect

great halloween ud83cudf83 atmosphere, super friendly staff, breakfast is delicious, and location could not be

great bar on the beach with comfortable chairs

bar / pizza bar on the 5th floor with a sensitive bar tender with poor customer service skills no room service

breakfast was delicious

bar or restaurant,not much in the way of comfort ,rubbish stored under the stairs in view as we

ivan, the manager was very friendly and helpful and romina and tati served an excellent breakfast - scrambled

loved it, lovely room, breakfast good,had a great time,ud83dudcafud83dude0e

evening meal option with bar facilities. tea/coffee making facilities in the bedroom.

of laundry extortionate for underwear and t-shirts

no food available at 16.00 as told kitchen was closed

the spa pool was absolutely

my early check in

ordered a room service, breakfast in the room and they forgot to include cutlery, but i manage to use a

good laundry equipment and arrival cleaning pack (washing up liquid, dishwasher tablet, laundry tablet,

lot of space, also the sitting room and laundry room were spacious

laundry facilities available with in the apartment, ideal

very spacious two bedroom apartment with the laundry room and two bathrooms

hotel is always very pleasant, the swimming pool very well maintained, the breakfast impeccable, my rental

the gym was sufficient and the sauna hot

everything is very good, breakfast and room, service, location...

lovely room and helpful staff. the kids loved the pool.

modern hotel with atrium, spa and pool, bar, restaurant and an excellent breakfast

pet friendly

all good delighted with breakfast and evening meal facilities

seating in cafe/ bar not particularly comfortable

close to the airport. 24/7 bar for a cold drink

off-road parking with barrier overall great stay

free car parking great value breakfast clean rooms friendly and helpful staff

family atmosphere, good location, good parking facilities, service and food excellent

no wifi in the rooms

wifi did not work with apple products

very little available in bar /restaurant.

free parking was available just in front of the hotel

good free wifi and decent range of amenities on the doorstep

superb local fresh breakfast

looked like a great breakfast

the staff was very kind and had put the food i had in the hotel kitchen fridge

reception area was undergoing refurb - so no seats breakfast or bar area should be lovely when finished but was

the spa and pool area. laundry services.

at 8pm the beach thats not so far from the resort the supermarket with variety of everything the bars abd kids

beach thats not so far from the resort the supermarket with variety of everything the bars abd kids programmes

we had a bali bungalow, and it was very spacious

the nice big open swimming pool with lots of sun loungers and the bar area for cocktails

laundry services very pricey (10euros/shirt). no toilet brush in the bathroom.

shower in bath tube, due to eastern no laundry services.

we could hear what we think was a laundry chute and the room above was very noisy

great swimming pool , spa facilities as well

day of our stay, there were celebrations at the hotel (anniversaries, kids birthdays, etc

amazing, i liked the laundry was brought fast

the heat and wasn't that busy the few days we were there, we had some of the best mojitos at the bar next to

loved room service and excellent wine by the beautiful pool

the hotel also include the spa zone

spa treatments

the room is big, all facilities are in good state. there is a restaurant and bar in the hotel.

got breakfast , ordered dinner and room service everything was very good

fab roof terrace pool and sea views, ideally located for 5 taxi ride into town and very close to airport (

nice gym

rooftop pool great, chilled vibe with good bar service from daniel ud83dudc4cud83cudf7b hotel and rooms very

free parking

no swimming pool, no beach nearby.

the hotel had a parking, which makes it a great place to stop in alicante if you're traveling by car

location and free parking

only down thing about this hotel was the bar staff wouldn't give me any ice to take up to my room

no laundry service.

and giving us all the information we needed we will definitely visit again very safe and secure parking for

the beds are great and the pool looked beautiful

easy parking on-site

easy on-site parking

lovely big room with great bathroom, comfy bed and mini bar (little expensive so didn't use anything

room service was excellent

the breakfast had a good range of options, and we enjoyed room service one night

wifi was very weak in my room

room service. food was good. staff was friendly.

roof top pool and bar is fantastic and the lobby bar make fantastic cocktails

clean and modern rooms, the wifi was really good it never stuttered like normal hotel/public wifi s

you can also find here nice size gym and great spa area with jacuzzi placed right beside the window from where

location was okay and the rooms are comfortable clean and modern. the spa is fantastic too!

a bit silly with 10 sun beds beside a small pool - at a hotel with 187 rooms. poor wifi.

laundry facilities excellent

super extra room for kids

good wifi, good selection of pillows

great wifi great air conditionning great location in alicante center good bed, good mattress quite and

kitchen was well equiped and the hotel is near to many tourist attractions

hotel was recommended to us but unfortunately a laundry truck was making either deliveries or collections on

no kettle noise from the laundry room

sauna , gym and steam facilities free for guests

absolutely nothing ! maybe the bar area was a bit soulless

we had a 1 and 3 year old so wanted to get the kids sorted

tv didn t work wifi very slow

one negative point is that kitchen is poor equipped and there is no iron, washing machine and dryer what for me

wifi not working in room

the air conditioning, water pressure, and wifi were excellent

great location, big room with kitchen

hotel is pet friendly, i m traveling with dog

fantastic location and friendly efficient staff plus a very nice breakfast.

wifi was very good that i could have online video conferences without having any issues

nothing but if is nice weather breakfast outside with parasol

would be amazing if there was a pool / spa onsite

on-site bar would ve been nice.

on 7th floor so the wifi connection was disconnected a lot.

get a tiny bar of handsoap

the lady in breakfast bar was lovely and helpful

wifi connection in room(3rd floor) is rather poor. on the ground floor was good.

you can pay to have your laundry done

had the family suite so the kids had their own room and the staff were flexible enough to allow our three kids

a few rowdy kids but nothing

met with an outright rude staff at the front desk who didn't even respond to my early check in request rather

we were travelling by car with kids and a lot of luggage so it was a problem

there was access to a self-service laundry service

english speaking reception, laundry for 4eur, what can be better

location, had all that's needed in room. liked the idea of a laundry service

laundry facilities which we did not use

it advertised a laundry but it was a single washing machine so had to wait for it to be vacant.

we also took advantage of the laundry service, which was quite pricey - however totally worth it - it was done

was no fault of hotel but needed laundry for limited amount of clothing my husband had & it took a bit longer

loved the spa experience

late check out option for extra money

contacting us to let us have an early check in and assisting with arranging covid testing, at short notice

to open framed hanging rail with nowhere to store smaller items of underwear etc or a used laundry section

central location friendly staff good choice at breakfast

safe and wifi provided free of charge, good tv

good choice of food at breakfast

free wifi and the room was cleaned daily

g slow laundry service that was not available at weekends

central location and a bar and restaurant with a great view

for a 4 star hotel, the amenities are very limited: no gym, no room service, and not much beyond the

they organised an accessible room for her with an early check in and at breakfast the staff were extremely kind

amazing view & breakfast

they offer excellent laundry service and overall the staff was nice - with two unpleasant exceptions

crazy expensive laundry

for bad food and coffee and service people running in clothes which have not been in the laundry for weeks you

there was also different activities every day like pilates, games for kids or parties organized in the evenings

no indoor pool

there was aslo a stocked mini bar in the room and a room safe

bar and restaurant was good too

the hotel doesn t have a bar but having said that there are plenty to choose from nearby.

-wifi is unstable

wifi login couch has quite some stains which is a pity for such a stylish hotel

and cool when coming into the reception, fast handling of check in and check out and very good wifi

my biggest gripe would be poor wifi, no english tv stations is fine if wifi is good

everything. lovely and clean room, very friendly and helpful staff, beautiful pool

the wifi did not work consistently in our room and we had to disconnect and use our cell service for

great location, rooftop pool/bar staff excellent, food great

i liked that i had a balcony to hang my laundry

maybe an iron in the room however they did offer laundry services so that was also an option

wifi on the 4th floor not working, very weak breakfast is very simple - no buffet as you would

the bar attached is a proper local where you get wonderful tapas with your beer

only negative i wasnt offered wifi code.

laundry service available at the hotel, but minimum amount charged is 25 eur

amazing location with a fantastic roof top bar with the perfect view of the castle

extra-wide bed with good walk-in shower, fridge, kettle, tv with some bbc channels and good wifi

the bar at the terrace/rooftop is closed monday and tuesday.

location is perfect, bed very comroftable and spacious bathroom. excellent wifi

it did not bother us, but if we had small kids it would not have been the best room we got

she helped us check in early when my kids weren’t feeling well, and was incredibly sweet and helpful from

it did not bother us, but if we had small kids it would not have been the best room we got

was very central and within walking distance to bars and restaurants

room (208) was closer to the placa and bars than our kids (210) and we were kept awake until early hours on the

they advertised having laundry service included, but it was actually 15 per load

great space, nice updated kitchenette and bathroom

wifi connection was pretty bad.

bakery & co across the street excellent for breakfast

wifi speed was slow and interrupted

no bar as advertised breakfast room bit small

woman working in the kitchen in dining area was cheap as acting as a spy to count the food guests had consummated

wifi of the room on the 7th floor may sometimes weak signal or disconnect occasionally

wifi kept dropping, but otherwise no problems.

no facilities like cafe, food or early morning drinks tray, no bar or sitting area

couldn't use the patio or washing machine to do laundry

said they had no sheets or towels available as they were in the laundry

good wifi

great location. decent shower. comfortable bed. wifi

wifi unable to connect

wifi was a bit hit and miss

some english channels on tv would be nice reopen the bar would also be good

the bar was closed during my stay

mini bar not working couldn't have any cold drinks in the room

tv and air conditioning not working very fickle wifi - quite irritating when trying to work.

breakfast had all the standard fare but no frills. laundry service was quite pricey.

rooms are closy and clean with very good wifi

gym was basic

as a party of 10 we loved the hotel from the roof bar and pool to breakfast

casino parking, friendly and helpful staff, nice toiletries, comfortable room, excellent size tv, gym a plus

wifi signal was non existent in our room

bathroom was very little and wifi could be stronger

location, friendly&helpful staff, great room service and amazing views from the

suite), everything was very clean and all amenities were present (coffee/tea making, fridge, wifi,

only that the roof bar was not open, although we could have taken our own refreshments up there

was excellent. beacuase of covid the bar was close.

that the sauna and gym were out of service (for a month) when i went to use them

the gym could be bigger

great hotel location wifi service bfat all

wifi: wifi was good when it worked, sometimes it was super slow so i opted to use my data

great wifi

however the hotel was kept clean and tidy with room service everyday

wifi was great

wifi switched off too frequently and every time one has to do the whole registration process again

room is clean and quite and the wifi is super strong

the room was not very clean, laundry room below could here washing and drying all night

additionally, behind the wall of my room there was a laundry room (

everything is available next to us bed is comfortable very clean, daily room service very nice smiling staff

a bottle opener in the kitchen would have been helpful, as

not helpful at all,and it was an apartment the plug was broke it did fit the sink and outside the kitchen there

location, whole apartment full access to laundry, last minute price friendly staff

the kitchen is well equipped and ideal for some self catering

the kitchen is equipped with all the gadgets, nespresso machine, juice and toast maker of brand smeg

well we'll stocked kitchen with high quality appliances

for amazon and netflix etc but the internet is patchy so 2 nights we couldn't watch anything, no wifi connection

the reception personnel was very kind and helped me with my laundry on two occasions

big bathroom with thermal spa bathtub

the only negative was that the wifi didn't work well, it was very slow.

bar with great tapas, pity it did not open in the evening

are couple of things i did not like: wifi is rubbish, very complicated to sign in

poor wifi in the room

cleanliness, the staff were amazing, the parking was ample, and it was right outside the city so you had access

professional staff. clean rooms. great restaurant and bar. excellent wifi

the parking was good, apart from the exhaust dust which had collected where we parked our car, which

good bar and lounge area

helpful, size of room fairly spacious, bed very comfortable, underground secure parking, pet allowed in breakfast

nice staff, underground parking for 8euro, wifi, fresh squeezed orange juice for breakfast.

late check in, very friendly staff which pointed me to a local pub. great shower. decent wifi

was a cheap hotel wifi was good shower was powerful bed was comfortable but pillows are actually just blocks of

was pleasantly surprised with small present for my pet which made my

didn t use the pool

blame covid but the spa was closed & restaurant closed at 10pm

the shower was very good and no problem with the wifi whatsoever

food selection for dining; limited spa facilities

wifi ( not functioning att all) breakfest under all the expektations

no laundry service because of the holidays

chrismas and new years and a lot of service was not available that was not communicated to us (laundry, dinner

laundry facilities poor, would

no kettle, you can't make coffee/tea in the room, the laundry service was closed

a fridge in the room when we arrived (which we got when we asked for it though) and there is no laundry service

would be nice of theres a laundry again if you are staying for more than 3 days

and pool area was very close to my room, which was great, and the choice of refreshments, and room service

no entertainment, not many kids running arround,

it maybe needed a bit more atmosphere when sitting in the bar area, perhaps some music.

no lunchtime snacks available outside only as room service

i was able to do laundry and the machines worked well

in reception very busy always queus at the weekend so difficult to get information such as the wifi password

swimming pools/garden area/spa facilities, were spotlessly clean, as was the hotel/bar/restaurant throughout

wifi was good, breakfast, was good, with large range of food available

one of the waiters in the coffee shop/ bar was not very friendly, it was as if we were disturbing him when we

the wifi was excellent, the location was great for easy travel to town

breakfast was included and a wonderful buffet

there's a free kids club which wasn't mentioned anywhere in reviews or the website which was a pleasant surprise

perfect place for weekend, pool in the garden, near to the beach.

stay again, staff are friendly, 3rd year in a row, great location, pool area is lovely, the girls who run the

the rooms are stunning, the pool area is amazing

hotel is absolutely beautiful with the most stunning decor and outdoor pool area

the communal dining / kitchen / seating room with honesty bar was superb

modern finca style cottages around a communal pool but it felt like it was our own, so quiet

very peaceful sitting round the pool in comfortable sun loungers

not washing machines available, only hotel laundry which was on the pricy side

laundry service due to religious holiday we travelled over 1000 kilometers and could not do laundry

the whole hotel smelled like fresh laundry and i m still trying to figure out how as i wish my own home could

the room service works well as well

wifi did not work night i stayed; as this was a business trip very inconvenient.