hours of laundry access

they had a place to do my laundry.

laundry is out of order

tv has cable with premium channels, wifi, parking is free, staff is friendly, a laundry room on site

horrible didn t work the phone from the room didn t work at all not enough towels at the pool

there laundry room is to small.

lots of noise close laundry rooms

i look forward having my ice and laundry room was out as well

laundry out of order for my entire stay

i like us that i had the chance to do laundry but the laundry did not open

back to get it, the maids had already divided my property and had it in their carts and in their laundry room

123 was a much nicer room but sat next to the housekeepers laundry area

the pool was out of service

also, the wifi wasn t working for the first day and a half we were there, which is included in the price,

easy to reach, reasonably priced, normal size rooms, plenty of parking, nice staff.

was good but the i had a huge inconvenience of not being able to do work since the wifi was a problem

the grounds were spotless beautiful they had hot tub laundry and a nice breakfast

the laundry was small and there seemed to be an issue with one of the machines every week plus they use

laundry out of order

the vending machine didn't work, so i had to spend extra on laundry soap at the front counter.

stay, breakfast started early allowing us to grab a bite as we had an early start

maid service comes around everyday at 11, the pool is small but quaint and the laundry room is inexpensive,

the hot tub in the room and the delicious breakfast in the morning g.

- ac was stinky - a lot of highway noise - pool area could have been maintained better

nice pool

breakfast was very good with fresh fruit, cook your own waffles, and many other items

friendly and helpful lady who took care on my arrival and organised the laundry for my stuff

good location. staff has become more responsive. i got my laundry done.

location was next to the staff laundry,the water pipes made alot of noise at night could barely sleep

the hotel is nice, room service is delicious. price was fair. can't complain.

ordered room service but only made up bed and took out trash, wiped sink and cleaned toilet but doubt they

downtown and parking

don't have free breakfast

parking

after we switched the wifi router in the room, it was better

the room was spacious with a full kitchen and fridge

they have a lit bar downstairs you can meet interesting people there, but if you like to take a nap daylight

huge table and kitchen.

aslo no room service as falsely advertised

the only real bummer about the hotel, was it there was no place to do your laundry

view of roof with laundry sheets hanging and constant noise of some kind of compressor outside the

i got to look at the roof where they did the laundry and stored the old furniture

great value and location. clean and comfortable. wifi was exceptionally good. would recommend.

don't serve breakfast, no room service, nothing of that sort

the casino was way fun for my family and it was so much fun to be there with the kids.

with secure free parking, that will so you plenty

good experience, the hotel is clean and the breakfast was delicious and affordable

try the food! must try the buffet! room service was amazing.

their breakfast buffet

unprofessional, locked me out of my room and when i stopped at the front desk to ask if they had laundry was

me the tiny tiny fine print in the important messages section that states the spa and gym facilities

was one positive change you can now charge everything to your room saving taking money to the pool for drinks

i did not have the opportunity to use the spa or the gym during this visit, but both looked very appealing,

the gym is great and the spa looked lovely

the parking lot. it only has one way in but no way out unless you back out

the website stated there was a restaurant and bar onsite but when i arrived both were closed.

parking is excellent

would not recomend it to no one that has kids not the place for kids

wifi is spotty, at least my chromebook didn't like it.

the wifi was awful

the the room service ladies need to be trained to be kind and friendly with the guest i didnt like how one

that it was so close to the border and the under garage parking

quite clean.nice wifi.

it s close and everyone was friendly and respectful, we went to the bar at night and they make us fell welcome

maybe just the parking, really small and tight

the cost extra for pet

only wish would be that i could get ice for myself, rather than having to call room service any time i want some

i called room service to turn off the air conditioner, also the buffet was a little expensive.

was expecting such an amazing gym

restaurant was good, but it was priced like a top notch kitchen, which it's not

overall it was excellent stay for a family with kids.

the location and the cleanliness of this hotel, they have secured free parking and the staff is very nice and

the breakfast and service from the lady from the kitchen was exceptional

very friendly and accommodating staff, very clean, good breakfast

getting charged for my 12 yr old son when on my reservation it was clearly stated 2 adults and 2 kids 12 and

everything is nice breakfast was delicious

good food, good customer service, very clean,very good wifi.

room service was great. swimming pool and great view of the city at night.

and pleasant staff, clean and spacious room, nice facilities with a pool and american breakfast included

pool hoirs

it is a great hotel, with all the perks, such as a gym, restaurant, bar, gym, pool

the room was clean the shower was great and gym was useful

i didn't love the free breakfast but that is probably my own tastes more than anything

no option for room service for lunch and dinner

the water pressure was horrible create and they didn’t have room service every night.

ubication, breakfast

there was no laundry room!

no laundry room. the shuttle service was absolutely horrible.

the website did not advertise that there isn t a laundry room

needed a laundry room

(totally understandable) limited parking in front but they do have a garage parking access to elevator

due to covid, the restaurant was closed, but still provided delicious room service

also the spa section has stairs only, not ada compliant

no vegan options for breakfast

food in the hotel was bad. therefore, room service was also bad.

very modern and had wifi really good

breakfast is great, nice, safe location, restaurants nearby

it s a clean spot. and the deal with the breakfast

breakfast great! location great!

the parking was easy.

safe and secure off street parking, area is safe and quite comfortable for walking

beds were a little hard, wifi didn't work have the time.

parking is being renovated they started working very early alot of noise

private parking

year i haven t travel and stay there this time i was very disappointed, no coffee and no room service that

wifi doesn t work like ever only for like 15 min n then the signal is gone other than that it was

dirt ,the doors do no open properly, food not good, laundry from my grandmother land fields, tv or not tv ,

the laundry room took my money and the bathroom was clog all night so we had to wait until the next day

would be nice if they had change machine or change for the laundry room

room was right next to the laundry/cleaning section so it was constantly noisy with laundry washing/drying

noise , location , dirtiest laundry, parking .

i doubt it and then double checked with room service lady

the water would be shut off at 9am until 7am, our phone cord was cut off so we couldn t call room service

also the room service was super bad: the forgot requested items and brought them with in half hr apart from

much disturbing out side can sleep good all night people walk n talk loud it's too much n room service is poor

room service is offered, but there are no menus in the room, so not sure how you're supposed to

when we got to the room, i reviewed the costs of laundry and dry cleaning

room service is 24/7

our room and bathroom was beautiful ud83dude00wow wow wow spectacular rooftop bar and pool

never staying here again, it wasn t even 11pm yet and they declined room service

room service food , it was very cold and not good

clean and friendly staff , 24 room service, quiet enviornment

room service was top notch as well

i was given a higher floor, but thin walls meant i heard everything from kids on the other side of the connecting

not enough parking.

the bar the food is the romm really clean the staff really professional ud83dudc4c

very poor laundry service! you must becareful about the fruits at breakfast.

very clean, excellent breakfast.

my truck was safe in the underground parking garage the whole night

i really like the closed in parking lot it feels secure

the wifi has a good quality

that it has a laundry room.

was nice to have enough parking space for the cars, the staff was very nice and friendly

kids really enjoyed the pool and it's perfect temperature

has all basic amenities wifi, safe to store you valuables, iron board, complimentary coffee and water in room

mixed emotions: late check out, this means window frame to clean rooms is very short and may cause delays on

laundry service, working elevators, and room service menu had a variety of options

wifi is generally fast (~50mbps download/upload speed, much better than other tj hotels), but there

great pool with spa & cabanas, walking distance to a walmart, shopping, pharmacy, and a really delicious

pool seems like kind of for families and kids

the 24 hour room service was super convenient especially during holidays when most other restaurants were

drinks at the bar were amazing as well

called receptionist to let him know mini bar was empty

had tried the heater which nevered worked we had ordered blankets when we arrived so we had the kids covered

i would have preferred regular breakfast not buffet. extended hours for lunch.

the pool is a huge bonus and the free buffet in the morning is exquisite

laundry avaliable

used the laundry tv and blowdryer

have to use quarters to pay for laundry

clean, lots of restaurants nearby, nice basic gym.

unmasked guests and employees, inoperable cycling machine in gym

as well as there was no laundry mat for guests which is very important as we were staying for a couple of days

needs to improve on room service overall really good costumer service in the reseption.

enough lighting, no big mirror only a small one in the bathroom, continental breakfast is a joke, room service

i called room service and the receptionist said it was only him working so we had to wait about 3 hours for

attempted to order room service, but there are no restaurant menus in bedrooms

breakfast, laundry facilities and ice machine were not working

+ room and showers were decent - no laundry facilities.

no pool or hot tub no ice machine no laundry

there was a pile of used mattresses in the parking lot and i'm not sure why

the property was not clean. alot of homeless in the parking lot

u probably wont b able to cuz of the working i understand everywhere does the hotel laundry n maintance n all

we had a view of the laundry facility about 4 feet in front of our window and door ant that is all that could

guest laundry facility was out of order

ended up with little room at end of building (105)directly with laundry machines and continuously overflowing

plus laundry on site

pool was nice and fresh

safe free underground parking

the bar area was very small

breakfast was good and gym was great too

clean, size of room was perfect, great location, beautiful view, breakfast was enjoyable.

few nit-picks other people had: resort fee is $20/night, valet overnight parking is $25/night, room service

liked that there were beach toys and pool toys available

glasses and room service items left in hall/ice maker area for 3 days before being picked up

is not a resort, 1 small pool, can't swim in the ocean due to high pollution, room was not dark enough to sleep

wifi was also not reliable