had troubles with the wifi cc ause they recently changed the password but didn't chance the leaflet

the kitchen and equipment was poor

the kitchen was rusty

had pool towels ready for use, well equiped kitchen and they picked us at the port as we have arrived after

the pool is tiny and shallow

the room was very comfy too, with a full kitchen, and clean

few days while at pool side which was disturbing

i needed to use the room's wifi to work for half the day and the construction noise was very disturbing and

nice staff, clean rooms, wifi, and air cjconditioning

pool was pristine and the access to the beach in front of the hotel was perfect

nice ocean view, cute pool, onsite bar, and onsite excursion planning

the wifi was spotty in the rooms but great by the pool

the bar is great and there s music in the evening, it always stops at a reasonable hour though -

the pool and pool bar were a great added amenity

everything, the people, the room, the pool area, the city of san pedro and did i say the people?

for 10$ we had a very muddy load of laundry washed and dried for us

laundry available on site

a negative, but i didn t understand that there weren t laundry facilities in the individual units

and don t get me started on the rooftop pool

it was very spacious, the beds were super comfy, and the kitchen (though we didn't use it) would be perfectly

very friendly and helpful, even late check out was no problem

faisal even drove me to book a snorkelling trip and there was a reasonably priced laundry service

bathroom was also the staff laundry

in the private rooms, the wifi is quite good. location was good too.

wifi

wifi not working, ajr-con not working, bathroom rather shameful.

location, well equipped apartment, friendly staff, great little pool.

plus it was convenient to be on the first floor because we had access to the pool, jambel jerk pit, and the

pool was really small and because they have ceramic tile around the pool when i got out i slipped

wifi was very poor

pool was very small for kids to play in but refreshing to cool off in fo r the parents.

very clean, cold drinking water and free laundry service

laundry service was great, bar opened up onto beach, cheaper than some other places in san pedro

no daily room service

s a bit further from the ferry but still walkable and it s above a bar so can me a bit noisy from time to

shower tray not very good at the standard and room (photo attached) the room service was not insured for 1 day

great view, awesome kitchenette, close to the water taxi, close to town

wish the hotel had a pool for the kids

the bed in the room was very comfortable and it was nice to have a kitchen

used the kitchenette to cook-would stay here again

the room is well distributed and the kitchen had everything i needed if i wanted to cook

free laundry service was a great bonus.

the staff provided free laundry, so pack light

we were also able to have our laundry done, and after a week of travel that was very helpful

from extra towels, laundry services to just sweeping your front porch and steps of pesky sand

they helped organise taxis , golf cart ,excursions and even laundry

housekeeping was great to include doing laundry

christine went out of her way to be super helpful as did the cleaning staff who does laundry

laundry services on site was so convenient

perfect for a relaxing location, very clean - our room was cleaned daily, we got laundry done and could book

there is a daily cleaning service, change of towels , a laundry service , on site cafe providing americanos

no wifi in the room

they had karaoke at the bar downstairs the night we were there that was still going at midnight with the same

i had a room that faced the intierior court, the music from the attached bar could be heard

situated near the water taxi dock and there is a bar there that played loud music until 1-3 a

it was handy having a bar and restaurant on premises, but the noize from the bar (karaoke, dj etc) lasted until

good location. decent wifi.

hotel room 3 correct and quiet, tv and wifi ok, fridge, microwave, 2 clean beds, clean bathroom, quick check-in

shower has no pressure, the shower curtain rod keeps falling off, no wifi, remote for tv not functional and the

super clean room, fast wifi, powerful ac, and hot water

a little noisy with bar music from the beach going till late.

wifi works well in the lounge and restaurant areas

the staff except the bar tender who was gruff

the rooms were spacious and comfortable, and the restaurant served great food, and the bar staff were

one up from a youth hostel, water pressure issues, no fridge or kettle and room is above the kitchen so quite

make sure to visit the spa jessica is the

behind the modest entrance there is a nice open area with ocean view and a nice little pool with a sufficient

location with a reef view pool

the pool is a decent size

very friendly and accommodating staff. the restaurant and bar were top notch.

wifi is weak

coming here or in the middle of the winter from up north and don t want your kids to get fried

pool is amazing

the beds were comfortable, rooms were clean, water was warm, and wifi all worked

our rooms were very far apart, which of course isn't ideal with a family with kids (even older)

margie's kitchen and bar were great

front desk bad breakfast garbage in courtyard noise from bar and kitchen cramped room terrible wifi cockroaches

the room has no kitchen no dishes only microwave

very beautiful outside bar and beach

the staff from front desk, housekeeping, kitchen, and even the guard (mario) are courteous and helpful

to get laundry done, you had to pay by the piece

the rooms were spacious, the pool was very nice and the staff was super friendly and nice

need to find a shuttle boat every time you want to go to the island

are spacious and had a fully equipped kitchen

and bedrooms/bathrooms with limited natural light, and dark concrete floors although the lounge/kitchen/balcony

laundry service was very good

loved the location and the gym was unreal value! jacks bar was also a major highlight!

the pool and gym and wifi.

grand baymen gardens is pet friendly and great stay for a small family

great gym, tennis courts and large pool area with manicured landscaping

decent facility, pool looked okay

wifi did not work half of the time in the room.

there is a huge kitchen area and the staff were great with booking us a golf cart

you have to walk through huge common/cooking/kitchen space to get to room, or through a garage to another

was only one shaded spot by the pool which was right by the bar

it offers free parking for gokart

simple room, clean, excellent cable tv and wifi

the beach bar was incredible

around the pool or beach which was disappointing and much needed , booked because of the kids activities but

the wifi was very bad. not connecting or very slow. need to work on this.

the happy hour prices at the bar were also good (there is also a swim up bar which is great)

the pool was nice, the food was great, and the bar makes amazing drinks

loved it!! it was perfect location, beautiful pool and fantastic happy hours.

the rooms were perfect for the 2 of us and the pool/swim up bar was a great way to end the day

we loved it was adults only and a little further from town.

the pool was clean and lovely

not really at the beach and no sea view from the pool/rooms

the room was clean and comfortable and the breakfast and service was top notch

small pool

parking of golf cart was easy

breakfast was delicious and a different choice every day

our kitchen was hot all day with the ac blasting

close to town, breakfast included, parking across the street.

great location. beach right out front. had a full kitchen.

pools are accessible until 8pm would have liked the waterfall pool to be open all night.

the wifi in our room was also non-existant

as well, they have paid and fast laundry service too

bar/kitchen out of many items pretty much every day - not the end of the world though

wifi could definitely be improved and the breakfast was quite lacking since they don't have an

the room had a nice bed and a small kitchen and a balcony.

they do offer a light menu in the bar and the food was great

i like the laundry service ud83dudc4c

the cleaning person was very sweet and for a small price she washed and folded a load of our laundry

additional stuff like drinking water or laundry can be bought on the premises

they offer laundry on-site for reasonable fee ($10/basket)

she did our laundry at late night and had it ready for us early morning which was very kind

pool and room layout. laundry service and concierge were excellent.

we loved access to the kitchen and to do our own laundry so we didn't need to bring as much luggage down

super spacious. nice location. washer/dryer meant we went home with no dirty laundry.

multiple large pools, pool bar, rooms & amenities, staff, on site laundry, concierge services

fully equipped kitchen and separate laundry room with washer and dryer

the facilities are amazing and they are a very equipped resort - laundry, bicycles and golf buggy s for rent

the pool and beach area are great

pool was nice, staff friendly and nice outdoor bar area

beach wasn t really able to be walked on in either direction and there was too much seaweed :( wifi signal

wifi rubbish

nice swimming pool and staff accommodating

the pool was very private

we stayed in the stingray room, and you just go outside and the bar/pool was right there and the ocean just a

we liked having a kitchen to make our own breakfast some mornings

pick up at the water taxi and shuttle to the airport were well organized and on time

) - comfortable bed & efficient ac - coffee shop - pool - restaurant with breakfast, lunch and dinner options

options (of many price points), a private beach and water taxi to take you there, a beautiful pool, wellness

there is a happy hour at the bar/pool, and the sunset was fabulous every night

gym could use an update as it is outdated and most of the machines require some level of repair

great wifi all over the resort

even our laundry - and folded

the room was very comfortable and the bonus they did our laundry every day

and wow the complimentary laundry service was phenomenal with a turn around of only a couple of hours

laundry service was available

they even do your laundry for free

the bar was great and the spa services were excellent

the resort pool was well kept too

our kids felt like they were staying in a palace

beds are comfortable at least for the luxury villa not sure about the other rooms, fully stocked kitchen supplies

big pool and lots of different pool options (3 on the property), the beach is great for what it

laundry

the laundry facilities in our villa was very convenient and they provided the detergent

the condo was very nice and well equipped with washer, dryer, iron, coffee maker, laundry, and dishwasher

our condo was huge and having laundry onsite was so helpful because we came from the jungle very dirty and one

i loved my villa it was right next to the bar and pool

laundry facilities or fitness center

kids loved the rock wall and slide

kids loved it

loved the pool, the room, the cleanliness, the staff, and the drinks

great pool area

like shopping and drying my clothes as a laundry service after a downpour

the pool and poolside bar was also a nice friendly place

the swim up bar had lots of drinks to pick from and food could be ordered to your room or the pool

pool was great, as was the blue hole bar and staff,the front desk staff was also fantastic, can't say to much

pool area was lovely to lie around and

breakfast and coffee are tasty

owners were absolutely lovely and cooked an amazing breakfast and an amazing rum punch

breakfast is provided and is very tasty

provided laundry pods, coffee with creamer/sugar, bottled water daily

3 br villa with lots of room for family, including kitchenette, and in-room laundry

my kids really wanted to do that trip and we were willing to pay for 4 people so the company would go

~spa tub always tripped a gfi switch located under it - so someone had to come and flip it to use

kitchen seemed overwhelmed at times with volume, so it was a bit slow

our room (#7) appeared to be right above the kitchen area and early am and in the evenings we could hear lots

friendly and helpful and we had a lovely seating area outside our cabana which overlooked the pool are but was

they have a resturant and bar with an awesome staff or you can walk the shore to the other few hotels in the

& comfy bed - kayaks you can take out on the ocean for free - onsite restaurant (very slow) & pool - pool area

setting, nice pool and beach area

breakfast was complimentary with our booking and was fantastic

location, excellent pool and the hotel grounds were well kept

suite, which was ideally close to the water, felt private with greenery surrounding the plunge pool, which we

the food was better than it had any business being breakfast, lunch, and dinner were just beyond reproach

breakfast included ; no choice of coffee no eggs it s miserly

when our laundry was returned, all of our white items were dyed pink and a top was missing

you can t really enjoy the pool with the mosquitoes

there were no places to sit on the beach or pier and the area around the pool was very limited

pool was still under repair so there was no reason to run the pool bar

beverage & food manager had removed bartender from restaurant and there was no bartender to serve any customer

breakfast was varied laundry service was great! would have liked the option of toast & jam

laundry service really handy

stephanie organized everything we needed - transport, snorchling, laundry

the house was tastefully decorated, had everything you need, including loads of towels, the kitchen is well

you can't beat the location, the breakfast and views from the terraces, and hammock naps with breeze

i was having difficulty using the wifi in my room, which was vital for me as i was staying there for three

towel service and room service was provided but i was not informed until end of my stay

the laundry onsite

t do your laundry with them

free water, great air conditioning, fridge in the room, good wifi in the rooms, luggage storage, although it

free drinking water to refill - staff nice - wifi good - air conditioning good - clean - large locker available

bad wifi.

laundry was super expensive

music over a casino

expensive booking thru 3rd party. the casino is strange, the machines are low tech.

location and roof top pool. low occupancy. casino was closed. this place is quiet.

amazing rooftop pool/bar/restaurant with views of all sides of the island

that it was quiet and could get wifi in the room( because on top floor)

the bed the scene an the pool

pool was not clean, and the ornamental pool was green

the pool at the hotel was also really nice

you can t get wifi in your room only in the cordials

- we left our clothes in the reception for laundry

there is no laundry service

the room was spacious with air conditioning and a tv

room service was great, it was cleaned every day

there s also a big pool area with a bar which is great for chilling when it becomes too hot

this property was nice and clean and the pool was an added bonus

- good location with a good poke bowl restaurant next to the accommodation - fridge in the room - kitchen in

the pool, the staff hospitality and the size of the place.

the pool is a nice size and temperature, and the grounds are well-maintained

clean, good location, great to have a kitchen in the room.

brilliant laundry service and when we had an issue with ac they changed our rooms immediately

beach towels and laundry were provided for an additional (but fair) cost

strong perfume laundry soap used on towels and linens.

air con and wifi worked well

only downside was the wifi

location

i borrowed the kayaks and they did the laundry

being able to do our laundry was also fab

our cabana was close to the laundry area and the associated noise but still very nice.

st on the island), bikes included, laundry service, nice helpful hosts, a bar with drinks, we would recommend

the apartment, wifi, pool, dock, beach chairs, and location are really good

you can enjoy the pool or take a lunch somewhere on take away and eat it

bathroom is quite small and i would say that you miss a bar at the hotel to order a little something to eat or

unreliable wifi -never worked - far from downtown san pedro: had to pay taxi r/t every time i needed to go

we had a spacious room with full kitchen above the pool looking out over the ocean with glorious sunrises

pool and one hand towel), so when i asked at reception, the host told me to ask the ladies in the laundry room

my kids loved the pool and walking around the resort

we had little kids with us and it would have been nice to have some food for dinner

was fairly expensive & not great for vegetarians (but the kids loved it)

kitchen chairs were very uncomfortable & the sofa has seen better days

they have an omelette bar where fresh egg, veggies and whatever else you want are made while you wait

the reason for booking this hotel were all closed or in horrible condition, like the pool and gym

it has a pool, gym, and movie theatre to enjoy while you are there

breakfast needs upgrade, yogurt needed!

outdated, lack of atm that takes chip, the ugly view of lower roof from upper floors, the parking limited, the

ordered room service

the wifi works great as well

staff, food, room, room service, front desk and cleaning ladies were all great

wifi was spotty and the breakfast was basic scrambled eggs, toast and sausage

wonderful bar and restaurant

secure parking and easy to get to having crossed the border from mexico

it had beds and a shower. they let us put our food in the fridge and use the kitchen.

no wifi

there was access to small kitchen

accesible, parking safe , clean

hot water, good wifi

staff, free coffee, wifi very good

no hot shower, really bad wifi, no free water, expensive shuttle services

the shower had very little water pressure and the wifi was pretty nonexistent.

upon arrival told that we should have specified we had dogs because they only had one room for pet owners and

laundry service and friendliness of the staff

were incredibly friendly and helped to arrange some laundry for us when we arrived

large room. beautiful colonial style. friendly staff. fast wifi.

that the bar area was nit open on our visit.

lovely bar and restaurant in attractive garden

good wifi and tv

wifi also good

the wifi did not work at all in my room which was inconvenient

you have to ask to get a room service

clean rooms and wifi worked well

laundry service was a little expensive

garden/ restaurant bar was especially agreeable with lovely tropical plants

the pool was great for the kids

and warm, the food was decent, the room and bathroom was big, bed was comfortable and the wifi was strong

the accommodation was really nice (it had restaurants, a pool, room service, tour service and more)

clean parking available

wifi didn't work

they didn't provide us with any wifi information

wifi very good