the pool area very nice

room service could of been better

wifi signal around the property and no internet connection inside the rooms

valet parking is available and they will take care of all your language

warm swimming pool, great for small kids

the parking space is not enough for the amount of cars in use

parking

although parking is difficult, staff members do their best to fit all cars and move them when needed

facilities no internet in the room the wifi works in the reception area but not in the room

consider this property if you're looking for a cheap place to bring the kids otherwise go somewhere else

parking lot gets really crowded

the pool and the parking

wifi, clearly wifi. it was bad as hell

is a quiet spot and a convenient gym at the facility

pool was lovely on a hot day

the laundry service was a little expensive (500 pesos for one bag)

you are close to everything, but can enjoy privacy in the pool/garden area

swimming pool

great location nice pool and terrace restaurant

would be nice to have the parking entrance directions in the welcome message

nobody answered on reception and room service

it has a swimming pool and jacuzzi.

nice location parking lot. hotel staff really helpful. swimming pool & jacuzzi.

pool was covered during the weekday

the pool was closed so we weren t able to use it

the pool bottom was a little damaged. they didn't give us the wifi conecion code

the pool bottom was a little damaged. they didn't give us the wifi conecion code

sauna didn t work and indoor pool was too cold to get in

maintenance of buildings and gardens, no phone inside the rooms, very limited access to wifi, the towels are a

there wasn t wifi , air conditioning, hot water in the room, a lot of noice at night

it s too bad the outdoor pool is not really useable so there is no pool scene.

i loved the location very close to el centro, parking included, this place was amazing!

the pool is a bit small

place is beauty, pet friendly

it is convenient that the hotel is pet friendly

hotel, nice pool, good breakfast, close enough to the center of the town to get there fast, and far enough so

excellent breakfast, great pool, relaxing spa treatment on offer.

clean easy to access great parking good to stay one or two days

soap dispenser in the men's bathroom by the pool wasn't working

all the facilities are pretty good, they have two great swimming pools, restaurant, área for kids, gym, spa,

wifi was painfully slow

all the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa,

the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa, etc

wifi was strong

breakfast actually was very bad; the scramble eggs were very dried without any seasoning the

the parking lot, a car was behind us when leaving the hotel, he parked in a restricted area

location. breakfast

breakfast was cold, beds not comfy and pretty small

wifi is bad in the rooms we have seen , to avoid if you need to work 2) pool was dirty, same as the

they did their best to accommodate and moved me closer to the reception ( room 11) where the wifi was the

the facilities , the room, the gym, the service.

wifi is bad in the rooms we have seen , to avoid if you need to work 2) pool was dirty, same as the whirlpool,

the parking area is really big and can easily accomodate a lot of cars

the fact that the hacienda has both a gym and swimming pool is a great add on

secure parking

the fact that the hacienda has both a gym and swimming pool is a great add on

ample parking the restaurant is very good and service is very good

room service was efficient and reasonably priced

i also enjoyed the gardens and the pool

restaurant and bar expensive but really good food and drinks, noisy a/c

the swimming pool was huge, heated, and very clean

location, clean room and comforable, big open areas, play area for the kids, nice big screen tv, big bathroom,

place, the staff, the leisure options (loons, horses, swimming pool, pool,

no parking facilities on premises there were very few soap and shampoo

the pool was dirty and smelled bad

2) no working wifi 3) we had included the breakfast but we were given no options, even if we wanted to pay

no wifi signal

no mini bar in the room

the children loved visiting the animal farm and they enjoyed the big but shallow pool area

bed could be firmer and the pool was really nice but not warm enough for the children

very good to go with kids

very good to go with kids

guests or water dripping), couldn't open the curtains because it was directly in front of the parking garage

staff and parking

room was dusty, staff lacked customer service skills, no tv or wifi, other guest were super

the location was perfect it's a pet friendly hotel

easy spacious parking

the location, very close to the center, comfortable beds, parking. great view. good wifi

poot wifi and water pressure