wifi need repair, could be a good investment.

we had a lot of issues with the wifi, maybe they could do something about it

all was good. we left before breakfast, so don't know. service was good.

breakfast could have been clearer- i would have liked to be given the ticket when i checked in so

breakfast was not good and weekend night was too loud because next to a disco going on till 3 am

breakfast was in another restaurant a 5 min walk away and it was a bit basic.

wifi worked well, shower hot and good pressure

parking is a issue but they meet you on the corner and take the car to their parking facility

at the property we re very helpful, we had breakfast at the hotel terrace every morning, the food was delicious

call hotel to ensure the parking spot is provided

breakfast was a great every morning, our server diana was a pleasure

room could have better lighting. no pool.

pool was not clean so i didn t use it, also would prefer a duvet rather than blanket but that is

pool was dirty

it doesn t have a restaurant or room service and they charge for the parking lot besides the full

wifi in the room didn t work which was really bad for us bearing in mind the price of the room

pool was neglected and water was not heated.

nice view!! the most important is pet friendly ud83dudc3e

breakfast was a simple continental breakfast

just the pricing was steep compared to the facility and breakfast

the wifi was super slow, that is, when a connection was available

was amazing, lots of space, great breakfast and good service overall

breakfast ok staff great location great room terrible shower very bad

breakfast was delicious all 3 days

they provide breakfast which was always excellent

the breakfast was perfect, the staff was really nice and helpful

the laundry service took only a couple of hours and very reasonable

the bar wasn t open at sunset. it would have been a great view.

breakfast not as good but lots of restaurants in the area

wished the rooms were a bit larger and that the tasty breakfast and coffee was served before 9am

amenity kit provided was super basic bar soap and cheap lotion in a dispenser

room service was not that efficient

full service hotel with restaurants on 2 levels and a rooftop bar with spectacular san miguel de allende sunset

we didn't try the breakfast that's included, but the cafe downstairs is pretty good

have valley parking, but you need to run because there is heavy transit in that street

and although i m not usually a spa gal, i decided to get a massage and it was wonderful

doesn t have a rooftop restaurant and bar yet. coming soon

hotel and room with great decor, comfortable bed, great location, and breakfast on site was excellent

breakfast was amazing, location was perfect, staff was very detail oriented.

we enjoyed spending the hot afternoons on the rooftop and pool every day

wine bar was closed when we went

valet parking available, very close proximity to entertainment sites

nice seating area in the room and bath facilities; wifi was a little weak

wifi was rough

we traveled by car and didn t have to worry about parking (no extra charge)

the wifi was very good

very good breakfast included

also, the breakfast is pretty good and varied, and lunch options are also tasty and very reasonably priced

wifi was bad. air conditioner didn t work well enough for the heat.

room was close to the kitchen area, there was many noice early in the morning

comfortable, excellent location, valet parking included, delicious breakfast, excellent staff

we requested laundry service - it was done and delivered in 2 hours

after restaurant and bar closes at 5 pm staff hangs out at bar for a few hours

the hotel advertised they had free wifi available for guests, but it was awful- couldn't send emails or texts

ac and wifi worked excellent

some of the bar staff weren t happy could have been because it s low season.

breakfast selection was excellent

the bar had the best view and the rooms were not noisy at

breakfast on the rooftop was outstanding! food was really good at fatima for dinner as well!

breakfast was included in our rate and was wonderful

a better wifi connection in each of the rooms would a bonus

i look forward to returning when the rooftop bar and patio are complete

our room selection included daily breakfast

the breakfast service is excellent, on some days it was a bit slow, especially when it was not a full

have liked if people who were drinking after the restaurant was closed to be directed into the bar and away from

staff was friendly and helpful and the breakfast was delicious

we especially loved the garden pool

we enjoyed the pool area, so beautiful and peaceful and watching the view of the cathedral and sunset from the

the property itself is a dream- the pool is to die for- cute bar- great food- we ordered room service twice

large room with fireplace

we unfortunately were not able to use the lovely pool area

i enjoyed the breakfast very much, it costs about 150 pesos (about $10, so was a good value

polite staff and their honesty, breakfast (guayaba marmalade was the best)included

breakfast menu offers both hot and cold meals that were deliciously prepared, but the outdoor patio

breakfast was fabulous

the breakfast was very good

was expecting a continental breakfast, so a choice of eggs, meats and fruit was a welcome surprise

breakfast was ok

the spa tub was disappointing - the water, which must have come from a different source, was very

parking was not ideal

only negative of this wonderful hotel, and it s a small one, the coffee served with breakfast was not great

were very helpful: organising laundry, taxis and an early breakfast on our departure date

i think it is better to explain the wifi password at check-in time

you are traveling with kids, do not choose this hotel

there continental breakfast was great and there breakfasts are delicious

staff in the restaurant for breakfast

making our trip smooth and comfortable - everything from transportation, covid tests and off site laundry

the wifi was quite bad, it didn t work must of the time.

wifi is not stable and low speed

they have a bar and restaurant at the hotel (la dona) which was also excellent

was remarkable and breakfast as well

staff did our laundry, arranged taxis, big comfy bed, great location

the hot water was inconsistent. the wifi was also hit or miss.

that breakfast started so late/

the parking place. but is not that bad since they offer valet parking.

a plus is that there's valet parking available and also they have an agreement with a parking lot two blocks

very serene room service was good, natalya at the front desk very helpful

showers a little luke warm, buffet breakfast at the weekend not the best, variable wifi quality

there are so many fine touches like water provided in room, chocolate after cleaning, and late check out

there is no room service

would suggest having a little bar to grab a drink, that would be a nice addition to the hotel

big rooms, awesome bath, good breakfast, excellent service, fast wifi

owner welcomed us upon check in, offered us personalized breakfast options to choose from

amazing staff, great breakfast and super cute hotel

only stayed open until 9pm, after that no drinks, not even for room service

wonderful staff, superb breakfast included and the location slightly away from the thick of the action was

stairs everywhere!!! wifi not available all the time a big fail

the bed was not so comfortable. wifi was really slow.

not connected wifi in the room

i didn t like how the wifi didn t reach to the room

no wifi

the decoration/interior design. the staff including the kitchen and bar staff.

great breakfast

breakfast options could improve.

the pool and rooftop were not available for the entire week save one day due to this bartender school

there are the best and a plus was getting to meet the owner s dog:) we really liked the rooftop bar as well

the pool is such a bonus with kids especially

breakfast was great: bread, fruit and eggs along with coffee or tea and juice

loved everything. swimming pool, breakfast, location and friendly staff.

4- the breakfast was amazing and served to your table (no buffet) which was great and made it available

the breakfast and restaurant was nice and separate seating was nice

outdoor breakfast by the pool was a marvelous way to start the day

the pool very peaceful

they serve great and hot cappuccino for breakfast and the mexican food at 'moxy' is outstanding!

compared to 5 star hotels in europe for example, they even overcharged us excesivelly for kids

the room was very comfortable and plenty spacious for two persons

we appreciated the reasonably-priced laundry service

getting our laundry done was easy and reasonable

area, outside sitting area and deck werevery nice and for those that like to cool the kitchen has very good

the rooms were a little dark... poor wifi

the wifi did not work for second half of the stay

breakfast was excellent.

breakfast buffet, service at breakfast could be improved but maybe we caught him at a bad day

had to leave the hotel due to the a problem in the kitchen

loved the design of the reception, the fact that the room was super spacious with a working fireplace and a

early check in and late check out

breakfast was wonderful. staff very friendly and helpful.

breakfast was very good, the hotel is beautiful, and the staff went above and beyond to assist us

very good breakfast, quiet room location, courteous and helpful staff.

breakfast was very good

i could have stayed on the premises all day, enjoying the pool and the rooftop

breakfast was good, but everything was a little expensive

there is a bar there too - it was so relaxing and beautiful

beautiful decorated, stellar location. amazing rooftop pool

we were not able to take a drink from the rooftop bar to the adjacent pool area.

pool was great for relaxing and having a drink

the gardens, historic buildings,decor,view and breakfast!

this is an adults-only hotel, which was ideal for us and really made for a wonderful visit

breakfast was wonderful

the experience would have been better had the place had a pool to cool off

rgaritas, wine, breakfast suggestions, etc)

breakfast even though my research said they had a bar and restaurant

the staff was very helpful and they even did our laundry for a small fee

breakfast was delicious

the hospitality and the breakfast was awesome

wifi in the room was a bit slow, but really that's our only complaint.

the breakfast is outstanding

we enjoyed the rooftop bar and deck, which just happens to be next to trees with dozens of nesting great herons

we were near the laundry and the dryer squealed for hours every day

small rooms and the wifi was not great.

good wifi

wifi wasn't great

be had even when the restaurant was officially closed and inquiry as to were we might find a laundry resulted

there is a simple breakfast included and on weekends there is a discounted option for a brunch buffet which is

internet wifi strength very weak inside rooms

the breakfast was varied and delicious

nice location, parking included, really nice staff, included breakfast was delicious and in a beautiful garden

loved the room, also, the fact that the hotel had parking spaces, we left the car and walked to downtown

autentical mexican hotel, we had two bathrooms in the same room, they also have a parking lot that was very

the most welcoming reception and wifi is so-so

parking situation got complicated for leaving early in the morning but the staff was helpful

wifi did not work

had no heat or cooling other than a fireplace and a unit heater

pool was very dirty, not usable

the garden is so peaceful, as is the pool

i didn t like that the pool was cold

knowing our dilemma, jorge allowed us to have a late check out in order to be comfortable until the bus arrived

eventually, i was put me in a room with a hot tub that did not work and the wifi also was not working

the rooms are exceptional, the pool area and spa are top

our heated pool broke the second night and was fixed but the amount of time needed to heat up was too late in

i had an amazing deep tissue massage at the spa and enjoyed food and drinks by the pool

property, wonderful pool, very nice spa, adequate gym

location was excellent, close to centro, grocery store, bakery, and laundry close by

hotel is just few blocks from the main center, probably like 5 so you can walk even with kids

good kitchen facilities to permit longer stays, and a nice sitting area away from the sleeping area

a small living room area with a couch, two chairs and a small desk area by the window and good wifi

room also had a kitchenette area

there was one not too helpful person at the front desk, no restaurant, no laundry service

breakfast was at 7:00 i like to wake up early to exercise and watch sun come up coffee helps to get

the breakfast was good but had limited options

beautiful grounds, pool, friendly staff, amazing view, fast wifi, netflix

free breakfast was great but we love mexican breakfast

no body soap, no tp, no laundry bag, no toothbrush, no call back

i get shoved into one that faces a wall and i get to hear laundry equipment running

plus there are no in room facilities for tea & coffee or a mini bar which would be most helpful

pool was a little dirty, i didn t go in, but if i did, i wouldn t of gone swimming.

the grounds of the hotel are very lovely and the rooms are spacious. the bar is pleasant.

on our first morning, a saturday morning, there was no breakfast served

their rooftop restaurant is open only certain days and only for breakfast on sunday

addition of breakfast would be nice, but the roof top restaurant might be too noisy for hotel guests in the

breakfast tray was a nice surprise.

samantha and cesar truly set the bar high for any other hotel experience

value clean good wifi

some evenings the entertainment in the bar went on a little late

parking is on the street next to the hotel, so there is not really a reserved spot, i was lucky i

hotel is so new and modern, the cleanliness is so good and there is a bar in the bottom of the hotel

the wifi was great

the wifi not up to date in the lower part of the building

the breakfast on the terrace with nice view is exceptional

breakfast was great, was beautiful casa!

they even did my laundry for me at a small charge, and in some days where we were alone they gave us full

and the kitchen team were wonderful

feel you have discovered an oasis of natural beauty, peace and tranquility as you sit beside the pool and watch

the breakfast was poor and the people that were at the kitchen eith no sense of service

breakfast so-so.

wifi very weak

close to the center, decent room, parking

the free wifi is only available in the common areas the room was very hot the windows do not open so we had

also were willing to do a late check out

the owners were kind enough to give us an upgrade and had a spacious room with a kitchen and a balcony

the bathroom, the closets, the full kitchen, rhe king bed, everything was big and comfy

the host, breakfast, the view of san miguel and location is all too perfect

place, friendly staff, very clean, breakfast on terrace was excellent