wasn t cleaned, no towels, no laundry, staff didn t care, shower was backed up, breakfast was a joke

the pool was great. the room was comfortable, as were the beds.

only thing i missed was there were not any swiss miss milk chocolate packets in the breakfast room

parking lot was right in the middle which was great to keep an eye on the uhaul and car

larger parking spots

your laundry room consisted of one washer and dryer located in the lobby hallway area

i was told i had to call to get pet approval

bed was comfy and so quiet for being where it was located, parking lot was greatly lit

pool under construction no elevator need more handicap parking in front

breakfast was disappointing

the laundry facilities only 1 washer with 2 dryers 1 didn t work well & was very noisy

great laundry facilities

an odd thing to complain about, yet they didn't have quarters to do laundry

wifi didn t work until the day we left

the water in the pool was a little cool, but we enjoyed it with our grandkids for a while, till the kids started

laundry mat is way over priced

trash piled and not discarded in laundry area and trash cans near doors on property for entirety of stay after

first room we were assigned to had laundry in plastic bags piled beside the door

after they clean the room of our belongings they just put in a laundry room on the first floor where anybody

of laundry detergent

also the building has a laundry room

quiet. safe. near amenities. great staff. ease of check in. laundry onsite at

no laundry vending machine for soap

no amenities except a nice laundry room

bed comfortable. bathroom good. laundry easy to use. good location for our needs.

checkin was easy, valet service, shuttle to our event, size of room, cleanliness of the casino

the entry where the hotel reception is located (it s the one furthest back, near the spa and golf area)

i did try room service but that was apparently not an option after 10

the spa and golf will entice us back in the future along with the friendly service

casino/resort sits on beautiful grounds and golf course with stunning views of the sandia mountains

we didn't have change, so it was convenient to do laundry without actual change

pet fee

breakfast was amazing

wifi didn't work properly.

very limited parking spaces.

carpets are dirty, laundry area was filthy, overall area needs revamping

breakfast and soft beds

the carpet needs replacing having to poorly patched areas

the breakfast was excellent, and my children enjoyed making their own waffles

was a lot of noise in the parking lot at night (a big diesel truck blasting music and meeting people)

laundry room and business room didn't work(printer didn't work and no internet), breakfast was

disappointed that laundry facilities weren't ready yet

a very quiet pet friendly hotel, parking is great, the pool is amazing and warm, breakfast is great

our room smelled a little of pet urine.

for the balloon festival and comfort inn was soo close we could see the dawn patrol from the parking lot

it have free laundry as well

kitchen in the room was a bonus, as was the free laundry downstairs

loved the suite, kitchen & frig. free laundry machines to use and a great breakfast.

comfort of home with the two bedroom suite, daily breakfast, afternoon cookies and the laundry facility

large rooms, free breakfast, free laundry, and pool stays open all night!

no easy laundry acces

the noise level from the overhead a/c unit, the laundry and the parking made sleep impossible

laundry out of order no microwave or place for hot water coffee for same price?

laundry room was a disappointment

price, service, convenience of laundry, vending machines. staff was very pleasant.

we also used the pool and it was all around great

neighbors upstairs had kids that ran around alot

was nice to be able to have breakfast included with our stay

small, cold pool.

with shampoo and conditioner was great also disinfectant wipes make up remover was quiet 24 he gym

restaurant / bar on sight

clean hotel seemed like a nice area and kids loved the pool (even though it was closed one day)

clean room. parking close to room was excellent.

couldn't blame the staff or anything but the bistro was out , and went to have drink at the bar but the bartender

pool had to be accessed through outside location

laundry room only had one machine. never got the chance to use it as it was always occupied.

gym was not open and no food options; very inconvenient

free wifi; no complimentary breakfast

no snack near the ice machine and the pool cleaner.

tho we could not experience breakfast room service or the pool we loved it

i called for a rollaway bed knowing they had one in the laundry room across from mine

laundry room out of order

are traveling across the county and needed to do our laundry before leaving at 10 am but was not able to as it

got a room next to the laundry room, it was noisy in the daytime

we had to get fresh towels from the laundry room

laundry facilities were okay, but the dryer did not dry well

nice laundry facility

laundry room saved me after a full week at a conference i attended at the tamaya

booked because it had pool for the kids and we enjoyed it

breakfast was not a 'hot' breakfast but there were lots of options and they provided green chili to

no laundry facilities but it was a great stay

which we never use but the fact we only saw housekeeping hanging out on their cell phones in the laundry room

my room was next to lobby so it was noisy. dryer in guest laundry didn't work very well.

laundry area

laundry wasn't so great

the dryer in the guest laundry was not working but emerson helped us with a solution

we didn't get to have breakfast

wifi connection was fast and easy

it is pet-friendly, and the sheets were clean.

ugly pet odor in the room, i was given a spray to used by didn't help at all

change for laundry room not available

good breakfast. laundry service.

and the laundry room was broken and closed, so i had to go elsewhere

linens didn't smell fresh , housekeeping made a lot of noise pushing laundry cart by room so early in the morning

i needed to do laundry but with only one washer, i was unable to do so as it was in use

from what we had originally requested was a little refrigerator and/or microwave and the guest laundry had a

was and is clean rooms and tv and apps were great to have. laundry was available too.

don t use any laundry facilities not did we explore the hotel and see if it even had a pool

our room was across laundry so kind ofnoisygoo

t have quarters for the laundry

advise other facilities offered on the property, such as ice machine location, pool, what the laundry cost was

the laundry area machines are dirty and old

guest laundry facilities are very unfavorable.

needed quarters for laundry

laundry room & ice machine room were filthy disgusting.... trash overflowing & smelled rancid...

close to work, clean, great general manager, clean laundry room

i went to the front desk to get quarters for the laundry

it was very clean and the staff were great. liked the pool hours and late check out time

strong wifi and plenty of light in the parking lot

location, clean facility, and good breakfast to get you day started

the wifi was fast and there was ice machines and vending machines available as well as a laundry room to wash

was no refrigerator or microwave in the room or the lobby and the laundry facilities were not in order, still

i needed to do laundry for work and there were clothes in the washer and a crack pipe on the table which was

bathroom bedspread no blanket - no one at front desk when we walked in-no access to property from casino had to

the price. my pet was welcome.

room was a little small for 4 kids+2 adults.

parking was small but nothing to give a bad review at all

the kitchenette had wood panels that were loosely held in place

we had to change hotels and walk with our kids & luggage to a new hotel for one night

parking is not adequate during construction.

the self-laundry, the super swift check in and bring located right next to cracker barrel

my kids enjoy the pool when they are with us, especially our great granddaughter who also thinks room

got here late and we had purchased two rooms for three adults and three kids

a room with 1 adult and 2 kids 5 and 7 paid for breaksfast for all, was told no only the adult and 1 child said

property had an indoor pool and hot tub and both were clean and working

staff were good, letting us check in early and helping with wifi and change for the laundry

the laundry facilities were in poor condition

laundry room most of washers and dryer s didn t work went to laundry mat while staying there

to do laundry and all the washers had something in the bottom of them

repairs take a while and laundry room broken.

washer dryer. make available laundry soap and dryer sheets. pool ,spa great

we were in need of the laundry facilities and they were unable to give us the needed change in order to do so

rude to my husband while i was inside checking in he was showing my kids the tipi on the side and laundry lady

the kids enjoyed the pool and the teepee

pool and hot tub were great

pool was closed but it was warm outside

breakfast could use some more variety.

no breakfast due to the virus

i wish they had served breakfast

the pool was great as well as the breakfast options, there was even gluten free bagels for me, i have

we appreciated the guest laundry and was able to wash and dr y our clothes

laundry room is

breakfast was excellent

to highway, easy access to restaurants, parking lot had cameras and seemed secure, well equipped fitness center

not enough handicap parking.

also loved being able to do some laundry & use the fitness centre but by far the greatest assets of this place

a bit pricey to do laundry

were in room 105, nowhere near the laundry facility, but there was a very loud noise all night that sounded like

we really appreciated the laundry area and the staff was super friendly

might consider a change in their laundry products as the towels and bedding don t smell fresh

breakfast is not very good.

i loved how friendly the staff was and how helping they were with kids.

breakfast, workout room and pool was closed because of covid19

for one king bed thinking my kids could sleep on the pull out couch as advertised

breakfast very good

long walk to our room, from the front desk. pool water was very salty, not sure why.

the pool and surrounding areas were clean and the service was friendly and made sure we knew they were

screaming kids, splashing and playing kind of killed the vibe

had some disappointed kids when we found out that the pools closed at 8pm on a friday night

breakfast was amazing

the laundry room needs a vending machine w/ laundry soap, etc

low on bathroom tissue and kleenex. fan in bathroom did not work, no laundry bag.

the laundry room

small parking lot

sliding pool tube hours could be better

i informed the maid but decided to wait and do my laundry at my next stop (i m on a road trip)

laundry facilities

guest laundry was a real convenience

the room we stayed in was right next to the laundry room which was pretty loud.

really enjoyed breakfast and having access to laundry room

another bonus that isn t mentioned is that they offer laundry service if you ask

we enjoyed the breakfast, comfy beds, fridge, guest laundry, hot tub & free shuttle - thank you

they let us wash our laundry at the hotels facility bc the one for the guests was out of order

others went to the laundry, but when i went the person must have been on break

the app pay for the laundry needs to go. it was a scam.

fact that there was a fire in the laundry room at 1:30 am and the alarms constantly going off then being told

the dryer in the laundry facility stopped working and left my clothes still wet

the guest laundry was out of service and no alternative was available

laundry out of order , ice machine out of order, pool snd sauna closed for renovation, light bulb

quite, plenty of parking, friendly staff.

no dirty laundry bag. mold on bathtub

the laundry room was a great resource for us

laundry room was out of order, homeless people

the laundry facilitiea need to be open for their guest!

room was next to the laundry

there was laundry facility on site

lights in elevator for buttons and levels needs to be fixed need to have a vending machine in laundry for soap

area, breakfast time, maid left laundry in hall.

laundry doesn't work

facilities pool breakfast and laundry.

they only do businesses between 9 to 7 no security no laundry god forgive you if u lock your self out

no wifi.. was given 3 different password, none of it worked..

hotel had people partying and drinking in the parking lot

the pool area was lovely

was dirty pool was nasty full off slime and algae stayed for 9 days they reused to bring us clean towels and

laundry reasonably priced on site, stores within walking , with bus stops near by

laundry lady was stubborn

gun shots had to lock myself in the laundry room. feared for my life

it was a little dirty in the parking lot.

wifi, however, exceeded expectations: very fast

the guest laundry room was gross, had only one working washer and one working dryer (there was also one of

laundry room out of order and tones of moths in my room asked front to take care of it but never

laundry room for guests to use.

only for vending ,change only for laundry services

laundry room was dirty

only ordered a breakfast from room service and it was somewhat cold when it arrived.

i also was glad the swimming pool was open finally got to take a dip in it

bad bath lighting from mismatched bulbs, slow wifi, no fridge, no microwave, no coffee maker, old analog

we couldn't use the pool because of corona virus but thats not the hotels fault.

gym facility was decent

that laundry and gym was powered perfectly located in the building

it's a bonus that there are laundry machines, for no charge

full size kitchen, comfortable, king size bed, very clean, free laundry facility

friendly helpful staff, free laundry, provided broom when needed, layout was exceptional, fully equipped

also like the free laundry facilities & gym

we were able to use the laundry service with no issues

it was convenient having guest laundry there

not a problem, except when i had to use laundry facilities halfway through my week long stay

there was also no dirty laundry bag to use

we were also able to do our laundry in-house which was great

guest laundry

and they were very helpful with a small issue i had in the self-serve laundry room on 3rd floor (trying to buy

great pool, wonderful staff, easy and comfortable.

phone did not work in the room so could not order room service

used the spa and pool which were both clean

didn't think to highly of some staff at the front desk staff at laundry great and very helpful

coffee maker in room, loud neighbors at all hours of night, laundry facility had only 1 working washer and 0

good laundry facility

laundry room

my husband cannot walk very far so they put us on the ground floor very near handicap parking

(we are heading to the laundrymat to wash them) we received no refund for the 6

on arrival from one of the rooms whose occupant was sitting in the doorway looking out over the parking lot

the kitchenette

they also had a microwave, tv, and wifi

it had a kitchen area. the bed was comfortable.

the laundry room was clean

laundry room was closed for maintenance and laundry facilities was a major factor in choosing

staff was (mostly) friendly, laundry room was clean and worked, room was great!

told we had to go to the front desk for towels, dump our own garbage under some stairs and the laundry was on

once a week cleaning of the room, the internet was down for four days, and the laundry room was only able to be

the laundry room was good

laundry machines confusing to use

bathroom exhaust fan did not work did laundry one day and one of the washing machines took my money, but did

the room was very worn and when we checked in housekeeping neglected to see there was entire laundry basket

i enjoyed being able to do my laundry and had a spectacular time using the pool and whirlpool hot tub

not a lot of chaos and commotion, it was nice they fixed the vending an ice machine and laundry room

office and the laundry room were filthy, the room was filthy, the air conditioning unit in our room had a top

the location and laundry room access

the pool and ice. laundry room to

in bathroom did not work, laundry machines were not working, internet access was nonexistent for three different

were unable to help me get my laundry done since i arrived around 5pm, it would have been nice if they had made

spa facility was beautiful

everything!! the rooftop bar was my absolute favorite.

rooms, gym, staff all excellent

cleanliness...excellent service...friendly staff...great location and pet friendliest!

distance to retrieve a cart for carrying in our baggage from the parking lot

we loved the pool! my kids wife and myself enjoyed the pool.

phone in room didn t work and i couldn t get room service

surprise pet fee of $75. surprise

the pool was great for families with younger kids because there wasn't a

self service laundry

the pool was closed on monday, the laundry did some noises at night.

nice that there is an indoor pool and laundry facilities available

didn't like that i had to pay $75 for pet cleaning fee when you're already doing a deep cleaning because of

free wifi, pet friendly, gym, washers/dryers, bbq area, pool

some of the vending machines were broken and there was no washer or dryer in the laundry facility

is surrounded with drug heads lots of homeless people loud music being played at night no laundry facilities no

the people were standing out on the balcony with there laundry hanging over the

dirty room laundry facility not working broken nightstand holes in walls cover to a/c heater was lying on

drug deals all night in the parking lot

great laundry area

laundry room is only open 7-3 but they didn t tell us that so we had to go to a laundromat

laundry hours are so limited the facilities are not really usable.

microwaves in room plus, children being allowed to run amuck in pool area and only having a guest laundry on

not enough towels in the beginning because hobos run off with the laundry if security could be more than

smell of smoking wafting into the room

that it was a smoking room. the shower was good.

booking was easy and it's pet friendly

s near could walk to get food like the fence all the way around nice n clean parking

room went up it used to be like 50 60 bucks went up to 100 i didn't like how they acted about late check

washed my clothes in the laundry room

is good except that the wifi is bad

bonus, the breakfast was so good and we left as happy customers

neighborhood was a little sketchy but the parking lot was well-lit.

did not like standing in my kids shower water

the bathroom door didn t lock, no laundry bags

the laundry room was out of order and there was no expectation of it being

i liked that they had breakfast. staff was very friendly and helpful

and someone was almost able to come into our room in the middle of the night with my 2 little kids in the room

no scrambled eggs with breakfast

clean, friendly staff. great laundry facilities.

good; needed to do laundry because had to do roadside repair of vehicle earlier in the day - had on site facilities

bed, breakfast and laundry

breakfast wasn't provided yet due to covid.

everything was great, just missed having the breakfast

that we got a dirty room the next day our room didnt even get clean the 3rd day they used our old laundry to

the laundry worked and is coin operated

the laundry was convenient and the breakfast was ok

laundry room, elevator and pool were not functional. this made our trip more challenging.

comfortable beds. a hot continental breakfast. coin-op laundry.

breakfast and coffee and access to guest laundry

the carpet in our room was wet and the laundry did not work at all

i worked out every morning in their gym

there were a lot of homeless people hanging around the cars in the parking lot.

the breakfast was grab and go do yo covid 19.

book this for my wife and daughters on a long trip and they loved it the indoor pool the hot tub the snack bar

also is the breakfast like a menu you call and order for, or is it like you go down and get it

hotel did have room service but no hotel guest book

pet friendly, clean.

breakfast burrito at sol cafe in starbucks

did not have any more laundry detergent and even after walking 1 hour in the area we couldnt find some

laundry left overnight at front door

never was able to get into the laundry room

breakfast was good! kids loved it!

the pool was clean and ready for a great swim and play with my grandkids

i think the laundry people must have been smoking around the bedding

priced) hotel we had to book at the last minute because of this fiasco, as well as the laundry fees for having

extremlely poor wifi signal. stale smell in supposedly non smoking room.

the website had said only one room left but there were only a half dozen cars in the parking lot

parking lot not lit at all, other then street light by the sidewalk

there was trash left in room also no dirty laundry bag in closet

there was no do-it-yourself laundry facilities which was a pity

said on the website there was a laundry facility but there wasn't also breakfast isn't very long

there wasn t a laundry room located in the hotel.

breakfast was delicious and lots of variety and healthy choices

rooms and premises were immaculate and everything was well stocked and worked, down to the laundry facilities

also there is a self serve laundry room and you use an app to pay which is nice not having to find change

it has a really good location close to a lot of stores and the laundry facilities were clean

laundry facilities need better options for payment

the pool and laundry facilities are convenient

info about a pet fee and no one told us at any time- just charged $75

wish that a continental breakfast be offer or an option to include a meal without using room service

great location & staff. gym facilities were good.

room was good size, the beds were really comfy, and we loved being able to order room service before heading

kitchen was closed on our visit, the prices within the hotel was kinda expensive, there was any

my laundry was done same day and perfectly

tried calling to order from the restaurant on site and was told they had closed their kitchen ten minutes prior

location and the reasonable charge for a pet

fitness room was tiny

the pet policy is great

staff however mostly impolite one staff at the front staff was unable to give me quarters for laundry and asked

we did not have breakfast. wish room service had been available

the bar lacked a beverage menu and was pricey.

came to albuquerque to celebrate my grandsons birthday so the slide in the pool was a definite plus and the room

location & the pool

staff at the bar was also really nice

food, lovely rooftop bar and very well maintained/restored throughout this unique property

the rooms were spacious with a comfort king bed as i was in the king suite and making a floor for pet owners

pretty room, good food from room service, comfortable environment.

the facilities were amazing, with a great restaurant and bar area and to say the food was great would be an

no laundry bags

parking spaces are pretty small. i was worried my car would get dinged

kids were loud and took over the entire indoor and out door area of the pool

staff in bar was unfriendly and lacked a sense of urgency (lazy)

parking lot was full.

fun and clean. gym, free laundry, pool, all the vibes

laundry and gym had everything we needed

very nice pool. laundry facilities.

nice to have several food options, coffee, a pool and laundry facilities

clean, very nice staff. have small cute refrigerator, microwave and free laundry. free parking.

laundry room

laundry facility was nice

rooms were spacious, clean, and well-equipped, and there are other facilities (like laundry) and a variety of

laundry available

- the staff are very helpful, laundry is good, and papa johns deliver - what more do you need

the hotel has a great laundry room which is great when travelling and the breakfast is really

good that there is a guest laundry facility - very useful

friendly staff, clean and nice bar. local shuttle was awesome.

very helpful with recommending things to do, and a free shuttle

good breakfast options great shower head

room had 2 queen beds plus a twin size trundle bed under the couch with a real mattress so the kids didn't have

very clean and spacious! breakfast area very clean and good selection.

t tell us everything, like you need a parking permit and you need to sign up a time slot for the gym

the breakfast could have a little bit better selection.

wifi very under par and couldn't do work on it. too many on at same time and couldn't get on!!

one night clerk tried to kick me out of the laundry room

ice machine is broken, the vending machines were just removed the laundry unit does not wash the clothes

there were homeless going through the laundry room

the laundry needs better system a worker said we are not guaranteed fresh towels daily

problem she told me she didn't have any clean ones so i would have to wait 20 minutes till the laundry was done

was a little upset that there was no coffee or laundry bag in our room

no laundry bag

buildings laundry is open to foyer

breakfast offered several choices. it was okay. thankful to have guest laundry service!

i didn't feel safe enough to leave my room to do laundry