i would have liked a bigger laundry room with a few more washers and dryers.

needs better cleaning in rooms and laundry facility cleaning

can highway, walk in shower with dual heads, friendly staff, microwave & fridge in good shape, wifi, good

good location. reasonable price, good parking, comfortable rooms.

parking wasn't the best and our room was a bit small

the dry didnt work which was a real bummer for me since i had a load of laundry & book this hotel for sole

was a faint laundry smell along the hallway and i hope/guess it wasn't the usual - i asked the others if they

door as well as exterior, was perfect for our needs, especially as we made use of the guest laundry

free dog treats, free coffee and muffins, laundry on-site, fast wi-fi, large rooms, comfy beds

didn t like how the food for breakfast came out of the same area as the laundry

room renovation, wifi, convenience and breakfast. staff was also helpful and pleasant.

my purposes, parking right outside the back door and staff were very accommodating and allowed a late check out

the gym area was super hot. i had a hard time exercising as it felt like a sauna.

placed below a mechanical room and it was crazy loud, was charged for a pet fee without being told there was an

s no pool or hot tub

would ve been nice or even being told more a bit about the restaurant like whether we could get room service

there was not a pool. underground parking was a little scary. breakfast was not included.

pool, no free breakfast, had to pay for parking, room too small, no microwave, didn't enjoy our

the lock in our first room didn t work on the door, it just smelt like used greasy laundry in there

having to pay for toast , coffee it should be included with your breakfast package

* there is a casino nearby somewhere and strangers, mostly natives, always hang out in the lobby

breakfast and dinner are not free but are extremely delicious and wallet friendly

super comfy beds. awesome pillows. the pool is very spa-esque. great location for foodies.

wish they could operate laundry with credit or debit cards instead of coins

the laundry room was far from the suit but i made do.

the bedsheets and pillows are not laundry fresh. smells like it was been vacant for a long time.

laundry room, free breakfast and other amenities

have stayed here before. excellent staff. hotel clean and quiet. excellent breakfast

we checked in around 4 pm and laundry was not quite done

wifi was poor, it kept dropping out. breakfast was poor, especially the eggs.

items weren t restocked some items were cold (they were meant to be hot) no pool or hot

wifi didn t work half the time and my credit card was charged without my authorization for

close to casino

ud83eudd22 the room service food was pretty lame

booked spa services only to be late because the service we requested was off site

not impressed with the spa, it is lovely and the staff are friendly but the massage services were sub-par (felt

we had appointments in the hotel spa for massages and pedicure as well which were fantastic

we took advantage of some of the services offered in the attached damara spa which were also excellent

the only complaint we have was the main hallway with the laundry room (we had a room in this section) was full

pet friendly. breakfast provided.

even gave us casino coupon which we used

breakfast included

it was cheap to stay at. breakfast was good. rooms very clean and beds comfy.

to the pool

only complaint is noise from kids running and yelling.

restaurant/bar closed

walkway to shopping and casino

waited in the lounge for service and no one waited on us, no sign anywhere to go to the bar for drinks so we

we did use the fitness room and laundry machines, both were working and clean

laundry facilities great addition when you ve been on the road a while

laundry on ground floor

laundry room dirty

very good location in the banff town. free parking and wifi, guest laundry are so convenient.

starbucks in the building behind, just across the a parking lot

kids running through the halls screaming at night

parking and how there were sketchy people outside and security weren't patrolling properly, but

very clean from lobby to room. good gym also. some good restaurants nearby but not too many.

the smell in the hotel was not pleasant and the pool area was dirty and rusty, with insects crawling around

my kids loved the pool! very clean, nice hotel. got vouchers for kids' breakfast.

my kids loved the pool! very clean, nice hotel. got vouchers for kids' breakfast.

pool was nice for the kids

pool attendant didn't care, not enforcing the pool rules, i had to discipline the kids and not just mine because

nice restaurant and separate bar with pool tables on site

our room had an external entrance as well and parking was right outside

clean, comfortable, nice breakfast area, great parking for truck unit

breakfast advertised as they did, we asked on check in, we checked out at 7 am yep nothing there

parking but we came late.

no hot breakfast food.tv is way to small,n ii temperature control in the room

the hallways were constantly full of laundry bins that you had to manoeuvre around

laundry a little pricey. bed a little soft.

laundry room was pretty good

it s pet friendly and they don t charge for them

the kitchen lady (linda) was very frumpy, didn't smile and was not friendly at all

they also have guest laundry

on site laundry facilities.

who i guess was in laundry room

com i was given a room next to dog owners, laundry room, staff room and exercise room and close to where people

i was working out around 9 while waiting for my laundry to finish and got kicked out by the staff telling me

wifi was slower than 1994 dial up.

breakfast had an excellent variety of great tasting foods

breakfast bags sucked. wifi very slow

$100 pet deposit.

cutlery and cooking utensils in kitchenette could be updated

disappointed that i didn t know about the laundry available on the 3rd floor

the gym is well equipped and clean

says it has an ev charger, but it is tesla only.

more parking in the back

to order room service

there was one nearby in a common area, along with laundry facilities

not much except there was no pool.

unfortunately they didn't have a swimming pool. the excercise room was not great either.

there is going to be a surcharge for a pet, you should state that before the booking is complete

they don't have a hot tub or pool

dirty room- no laundry facilities- not what i was expecting, disappointed

is ridiculously over priced for a continental -hallways were crowded with cleaning and laundry baskets

they serve us extra food and drinks while we are waiting that the kids enjoyed while also waiting for the food

very nice hotel if you are travelling with kids and even if your travelling alone or a couple

wifi too slow

gym facilities are very minimal and parking spaces are too tight.

breakfast was great and hospitality was awesome

parking was alittle confusing.

lovely clean room comfy beds pool was nice and warm

breakfast was filling

found a cockroach in the laundry room

was not very clean; found a dirty cloth in the sink; i just put it in the laundry room on the counter the hot

the pool side room!

easy to locate, ample parking, friendly staff, food was good

pool area for kids, value

we also took advantage of the laundry witch only cost $2 a load

attentive to me at some of the odd hours i was awake, and the faciities were great especially the laundry and

the swimming pool area was very clean, and the pool was easily the warmest that we have ever used at a hotel

from 7pm to 9:30 pm, there were 6 screaming kids running back and forth down the hall, despite complaints

room was a great size, especially with kids

there is a clean whirlpool and nice well equipped fitness centre and laundry

pillows crappy, no hair conditioner or make up remover pads, or laundry bags provided.

the laundry was not well done - stains on our sheets, then hairs intertwined in our towels

noise throughout the rlnight, sounded like i was in a laundrymat

there was no safety box, no water bottles, no shampoo, no carpet slippers or any laundry bag.

room i booked was a business room i had no love seat to my room and we were right by the laundry room

were put in a suite 2 rooms down from their laundry facilities which they started up at 9:30 at night

breakfast was good, the staffs working on the back was so nice, she made sure that all food

breakfast and the fact that they allowed me the late check out. very grateful for that.

there is apparently a free shuttle to/from the airport too

laundry room is shabby, and we had people staying by us that were so loud until around 12:30am.

easy to use with wide countertop(we love this room countertop), mini fridge microwave etc and the laundry room

lastly - we were taking a day to catch up on an extended driving trip and having a laundry on-site was super

noise from laundry?

we were put beside the laundry room, it smelled with chemical and the paint was peeling off the

laundry facilities were perfect, as we were half way through a trek from bc to ns

a water bottle fill station and laundry was so welcome

loved everything from their breakfast, room sizes and excellent location

of course my kids loved the pool and waterslide

needs more handicap parking

there was laundry being done at 1am

staff was very friendly and accommodating. the laundry feature was a bonus.

pet friendly

near gym 5:30 in the morning someone dropping weights and 10:30at night running on treadmill 7 cleaning

friendly staff! nice clean room. good pool and waterside for my 7 yr old

it was also nice that there were laundry facilities even though we didn't use them

laundry and hot tub where a bonus

they had laundry which was great for us since we are on a long journey

oh, laundry machines on site were an added bonus and much appreciated

kids had a blast in the pool