fireplace and spacious rooms.

lots of towels and pool towels provided

pool wasn't open. it isn't ideal to walk across the parking lot to play pool, work out etc...

had to stay there on easter unexpectedly and my kids were thrilled to see the easter bunny, i was so happy they

had to stay there on easter unexpectedly and my kids were thrilled to see the easter bunny, i was so happy they

fitness center. hot tub was large and great!

bed and laundry

the bed and the guest laundry

laundry only takes quarters and there was no change at the front desk, or at the bar and

nice lobby and snaks/drinks room as well as the bar area

hot tub and pool is amazing, and shuttle service to the ski areas is timely and professional

the coin operated laundry was useful

better suited to drunk college kids who don t care about where they stay just where they drink

the facilities are great, however, there is only a small pool

middle of a snow storm and the lobby was so welcoming with the christmas tree sparkling and the fireplace lit

everything except the pool rule

i must praise the evening manager, glenny, who went out of her way to help me using the laundry facility

laundry facility in this hotel which is operated by payrange

after being nickled and dimed fur everything i was disappointed to learn that guest laundry wasn't included in

horrible bar service

the breakfast was absolutely fantastic

above re drawer, some of the utensils, no map of the property, no instructions for the kitchen items or coffee

only prob was room service was arbitrarily cancelled for 1 morning due to lack of staff and one of the in house

they also had a shuttle to take you to ski/board at lions den which was awesome too

staff was exceptional! loved the wood burning fireplace!!! plenty of logs provided!

close to great restaurants, shopping, ski rentals and gondola. spa was amazing

thought the cost of bringing the pet was too high

was great, with a stream you could hear from the pool

room service cleaned it out but it started the vacation off

the cookie decorating event was a big hit for my kids

my glasses at the spa in my robe- went down 10mn later and they were never to be found again

the residence was missing basic items like laundry detergent and most basic spices in kitchen.

wasn't informed that the laundry bag on the porch was clean towels every day

laundry detergent, broken hairdryer, bedroom got really warm at night

& upgrade to the next condo which was incredible updated with beautiful furnishings & renovated kitchen &

spa closes at 6 pm and only adults

coin operated laundry machine on site was convenient

were incredible and the breakfast and dining room, in front of the open fire was priceless for my kids

one tiny bar of soap

fantastic location, filtered water available; great continental breakfast. comfortable beds

pool and spa at the 2nd floor is a nice place to relax and enjoy the view

best thing about staying at the austria haus was the breakfast and the staff and the pool/hot

the waffle bar was really fun for us to make our own hot waffles

hottub breakfast breakfast area with fireplace

convenience; size; pool; breakfast

awesome view from pool. in the heart of vail village.

hotel gym and pool were great

the rooms are spacious and comfortable, valet staff was awesome and the spa is amazing

the spa and store are high quality

with two small kids i decided to splurge and get a ski in / ski out property

the bar does not open until 5:00pm. to force one to wait that long is uncivilized.

also ate at ranch bar and restaurant it was very good as well

it is beautiful and the amenities like the pool, spa, coffee bar, concierge, gardens are all perfect

ice machines and room service was not responsive to our requests on a timely basis

the dining room was closed due to a wedding but the food in the bar area was good

my kids cleaned the pool themselves with the net

very close walk to vail village and lionshead and a free shuttle bus also went back and forth

the staff the only thing i was very disappointed in was i constantly had to ask for towels, room service saturday

room service was prompt and the food was delicious

wait staff in bar was wonderful

it doesnt have a breakfast offer with room fare as most hotels would.

location was best and nice pool and hot tub

the kitchen in the units have almost anything you need

the pool & spa was excellent

were very accommodating and helpful - they allowed me to use the pool and fitness center when our room wasn't

beautiful condo with gas stone fireplace, nice kitchen, comfortable furniture, balcony

it was on a top floor as we requested, but did not have a fireplace, old furnishings, and non heated bathroom

paid 400$ a night and not getting any room service or meal service foe four days in arrow same sheets same towels

we were upgraded to a full apartment with two fire places, a full gourmet kitchen and a living room with plenty

room overall was very nice with the fireplace, balcony & comfortable bed

room service was not only inedible but delivery neither include bringing the food into our room nor

guest laundry was good. location was excellent. no air conditioning. clean but dated.

screen tv w/many channels coffee maker & refrigerator, cleanliness throughout the hotel, great bar and restaurants

location. free parking. excellent food in restaurant. pet friendly.

free parking and a spacious room for 3 people

ample parking right outside the hotel

also, on our first attempt of trying to do some laundry, 3 out of the 3 washing machines were not working,

the restaurant and bar menus were very limited and extortionately priced for what was on offer

that the main lobby area has been taken over by a big central bar - not family friendly any more

lobby bar service somewhat slow

staff very friendly and helpful, spa and athletic facilities great, quality breakfast buffet (not included but

position laundry pool and spa nice staff- ski valet service amazing 5 star

everything was just wonderful. the outdoor pool is awesome.

staff, clean rooms, friendly house keeping staff, heated pool with hot tub, convenient location next to a ski

complimentary breakfast was very nice

rooms, staff, breakfast, jacuzzi and location were all great

solid covid measures in place, sleeper sofa is extremely uncomfortable, kitchen has no dishes or utensils and

suite with fireplace was lovely. staff very accommodating.

pool was beautiful, but small with little room for lounge chairs (luckily we scored two)

hot tub and pool area needs an upgrade sofa bed was very uncomfortable

pool is very small and your view is a concrete jungle

there was even free do-it-yourself laundry

all the staff super nice and played with my little kids, friendly

great pool and hot tub.

no room service or cafe

property lacked a place for tea coffee bar after skiing

breakfast wasn't anything special same powdered eggs,sausage with extra grease,and waffles same as

room design, over priced, breakfast, expensive parking fee

breakfast every morning was chaos and we went to a cafe instead

pool was a bit too crowded to use.

it's always clean, and breakfast is great! price is right.

we think it was the staff-emptying waste, the laundry, or just their staff room

cleanliness, room layout, amenities, laundry facility, kids activities

had a full bar in the evening

breakfast was good with lots of options & the bar had good food also.

breakfast, good hotel, great hot tub, great rooms, all new, ice machine and filtered water on every

pool was not warm enough for my taste

three hot tubs down by the creek, the saltwater lap pool that is heated, great hiking right out the back door,

the room had a massive office/closet, a full kitchen and two full bathrooms

we waited 45 minutes to get our food- when i got my food it was cold, my hash browns were in a pool of oil the

shuttle to the beaver creek village is great

the staff was very helpful to find both pool locations

location is excellent as it s walking distance to beaver creek, easy shuttle to vail or edwards, co

shuttle service to the mountain was great too

convenient shuttle to beaver creek resort every 15 minutes

good amenities, lots of parking, outdoor heated pool

love having the kitchen and laundry amenities so we didn t have to buy them

no pool

living room was small, but we didn't mind. kitchen was huge!

wish there was a pool.

the one downsized was there really is not a pool

many kids at the pool, very rowdy, no one told the parents to control them

lots of kids. breakfast and lunch were very expensive and average in portions and quality.

many kids at the pool, very rowdy, no one told the parents to control them

pet fee was a little high!

had to buy a huge bottle from the spa at $40

self laundry on second floor

although not needed, there was a laundry facility down the hall from room

was alone and i actually enjoyed the noise but the laundry room was on all night and morning

workers were so courteous, from the grounds keepers to the laundry to the front office

they have an outdoor pool and hot tub

the amenities are just right: freshly cooked breakfast every morning, guest kitchen and laundry for your use,

and this is the only place we have been to that let's you do laundry for free

- granite countertops, a common area with windows all around, a kitchen fit for a high-end mountain home, and

the added bonus with this property are the common areas, where you can use the kitchen facilities and lounge

everything was perfect from the crocks to the fantastic breakfast

facilities are great - eating area, hot tub, game room with pool table

friendly staff, made-to-order breakfast, onsite spa, great location

breakfast was delicious

hour and breakfast was included

from the moment you walk in with spa music in the background

no laundry service.

no ice available for guests, no secure wifi, we arrived at 12:45 and avery was adamant about not checking in

not worth a room, especially one with patchy wifi and no ac

wifi was pretty weak from our room and it was meant for the entire hotel not room specific

i am sorry they are no longer pet friendly.

staff was helpful with laundry and bike storage

it was nice to have guest laundry access although the machines were old and came close to damaging our clothing

facilities were shotty and out dated. the laundry equipment destroyed some of our clothes.

ev chargers onsite, hotel is just off i-70 and in center between breck- dillon - copper & (a bit

an online class for three hours and she set me up in private, quiet accommodations with excellent wifi even

coin machine for the laundry room was out of quarters; 2/3operating washers and only 1/3 functional dryer

a lot of lighting in the parking lot so it was a bit difficult to find the way out in the dark

nothing worked. amenity wise. hot tub didn?t bubble. heated pool was 50 degrees.

hot tub and pool were not functional even though advertised to have

pool is under renovation

the laundry was open 9-7 and we had to leave early so we had to stop somewhere later on

continental breakfast and laundry room

continental breakfast, and laundry room.

laundry facilities

i asked about laundry services, but was unable to use them as she said she was using them

thought it was functional, clean, laundry facility was useful, amenities room was good

the pool looked refreshing- we did not have a chance to try it out

$25/night for a pet on top of $25/night amenity fee (that was communicated in advance)

that it was pet friendly - first time i ever brought our dog - little frisco enjoyed himself

restaurants in walking distance, pool and hot tub were amazing, overall very clean

-small amenities like a hair dryer, fridge in the room, on-site laundry, and iron were nice touches

laundry and spa was big plus

laundry was not working, which is what i needed after several days traveling

dryer was not working in laundry room

number of ski resorts within reasonable driving distance. breakfasts. guest laundry.

excellent laundry accessibility onsite

the facilities (pool, hot tub, laundry room, etc) were a plus, the room was clean and spacious, and the

front desk and breakfast staff were friendly and courteous

hot tub was in working order and pool area was very clean

awesome location, pool and two hot tubs, good breakfast with good variety,staff was friendly and hot coffee