thought it was functional, clean, laundry facility was useful, amenities room was good

my grandkids loved the pool

that it was pet friendly - first time i ever brought our dog - little frisco enjoyed himself

the hot tub was not that warm and wifi was not very strong/fast.

enjoyed valet-free parking, but the arrangement of the parking places was confusing with thee entry area parking

great rooms, pool, spa, dining, etc

many kids at the pool, very rowdy, no one told the parents to control them

lots of kids. breakfast and lunch were very expensive and average in portions and quality.

our kids loved swimming in the heated pools after a day of skiing

the spa is wonderful. breakfast was delicious.

and this is the only place we have been to that let's you do laundry for free

the amenities are just right: freshly cooked breakfast every morning, guest kitchen and laundry for your use,

nice room / bathroom, lots of clean and tasteful common space including a well appointed guest kitchen, free

excellent breakfast every morning!

wifi signal in the room is poor i had to use my laptop in the business center and living room.

although not needed, there was a laundry facility down the hall from room

self laundry on second floor

workers were so courteous, from the grounds keepers to the laundry to the front office

was alone and i actually enjoyed the noise but the laundry room was on all night and morning

great value for money and a lovely swimming pool

love having the kitchen and laundry amenities so we didn t have to buy them

the layout and having a kitchen with multiple rooms

our family would have liked to have seen a pool, but the spa was fun also.

sad the pool wasn't available

the place had everything one would need, a large bed in the bedroom, huge bathroom, a beautiful kitchen (that

even the bar was closed at 8:00

prices, broke down elevator, thought the spa would have been a little more bang for your buck

kids were very loud and unattended throughout the hotel

pool was not warm enough for my taste

room service is extremely limited after then

the well-provisioned kitchen, multiple hot tubs and in-room fireplace made it extra special

parking was a little challenging and the construction everywhere noise but i realize the hotel can

the pool was great for the kids

fire place, balcony, view, quiet, activities, contact, staff, pool, jacuzzi, parking, and room

shuttle stop for skiing, room amenities and design and parking availability

there was even free do-it-yourself laundry

it's a short walk to the slopes with shuttle service available

bartender in the bar had a major problem-thought his s

big room, great for a family with 2 teens. . full kitchen was nice. great amenities.

breakfast was very expensive including the kids items

position laundry pool and spa nice staff- ski valet service amazing 5 star

everything was exceptional. staff, room, pool, breakfast, and location!

shower, tub really needed a grab bar to get up from tub, and bathroom needed a towel rack

fitness room and sauna were a filthy claustrophobic joke

awesome pool. great location

pool was beautiful, but small with little room for lounge chairs (luckily we scored two)

the gym was small as well

wifi had to be logged into every-time ......which wasnt a real issue

nice big bed, nice view from room, fantastic location and nice bar and dining

pool is very small and your view is a concrete jungle

also, on our first attempt of trying to do some laundry, 3 out of the 3 washing machines were not working,

lobby bar was insufficiently staffed, and the staff were rude (maybe because they were overworked)

it would have been nice to experience the spa services and the restaurant/bar

the bar area was pleasant, although could not accommodate the numbers of people

the hotel has a nice large pool and 5 hot tubs

we think it was the staff-emptying waste, the laundry, or just their staff room

cleanliness, room layout, amenities, laundry facility, kids activities

wifi was a problem. it kept disconnecting regularly.

staff did not give us any info about breakfast and wifi etc

an outdoor pool and patio as

room design, over priced, breakfast, expensive parking fee

breakfast wasn't anything special same powdered eggs,sausage with extra grease,and waffles same as

pool was a bit too crowded to use.

free shuttle to resort, comfortable room, breakfast.

good breakfast buffet and we always use the free ev chargers (included with the parking fee)

fireplace and spacious rooms.

lots of towels and pool towels provided

fitness center. hot tub was large and great!

had to stay there on easter unexpectedly and my kids were thrilled to see the easter bunny, i was so happy they

pool wasn't open. it isn't ideal to walk across the parking lot to play pool, work out etc...

had to stay there on easter unexpectedly and my kids were thrilled to see the easter bunny, i was so happy they

laundry only takes quarters and there was no change at the front desk, or at the bar and

bed and laundry

the bed and the guest laundry

friendly staff from the check in desk, bar service and shuttle drivers

was a little cold, wish the bar stayed open till at least 10, and continental breakfast would be nice

grills and laundry facility

when we got in our room, we found someone else's dirty laundry and garbage in our closet

laundry facilities available

suites with a nice kitchenette and the bed and the pillows were very nice.

the kitchen was also a great addition, and easy to use

staff was friendly, the facility was clean, bed was comfortable, and breakfast was nice.

relatively quiet for being near an expressway. good shopping available nearby. nice pool.

if i had to say ind thing, it would be that the pool could have been a little warmer

the breakfast was always full and complete

nice rooms and pool was clean and refreshing. convenient to all our activities.

room just turned out to be immediately over the laundry room

only one functioning mini laundry washing machine for whole hotel

parking, plus no spaces for cars with even a small trailer

staff allowed very early check in to accommodate our situation

the staff was friendly. the shuttle to and from the airport was the sole reason for the stay.

i must praise the evening manager, glenny, who went out of her way to help me using the laundry facility

laundry facility in this hotel which is operated by payrange

after being nickled and dimed fur everything i was disappointed to learn that guest laundry wasn't included in

wifi out for a long time, so couldn't park in the garage we paid for

the front desk were so busy, they barely replied to any questions

the guest laundry was out of order

staff were friendly, beds were comfy, rooms were clean, pool was great, guest laundry was good too

laundry room was a few doors down and used till late in the evening making it difficult to sleep

covid restrictions have limited some of the amenities ( no pool , limited breakfast ) but it was a nice little

it takes approx 25 minutes drive from eagle to vail parking place

the residence was missing basic items like laundry detergent and most basic spices in kitchen.

wasn't informed that the laundry bag on the porch was clean towels every day

laundry detergent, broken hairdryer, bedroom got really warm at night

loved the location and the main pool on the property

the residence was missing basic items like laundry detergent and most basic spices in kitchen.

the gym while small, is well equipped and free to guests

only thing that detracted from our stay was the number of young children in the bar and lounge area during happy

however, during our visit, it was evident that some members of the room service staff were unwell, exhibiting

were kids running all over the place - small children who weren't always well behaved, and with parents

the spa could also use more amenities

were very accommodating and helpful - they allowed me to use the pool and fitness center when our room wasn't

the apartment was great and included a full size kitchen

ski valet was great clean room ...towels nice kitchen

i had a cozy condo with all the things i needed, full kitchen, gas grill, gas fireplace, et al but it also

were very accommodating and helpful - they allowed me to use the pool and fitness center when our room wasn't

you pay a good amount, to be sure, but breakfast, parking, and shuttle service are included

the room was incredibly well laid out, complete with fireplace

the room also had a gas fireplace, which would be a wonderful feature during the colder months

it was on a top floor as we requested, but did not have a fireplace, old furnishings, and non heated bathroom

fireplace. bathroom. breakfast freeparking. shuttle

guest laundry was good. location was excellent. no air conditioning. clean but dated.

the spa services were wonderful and very fairly priced

the pool was very clean as well as the hottub

great staff, great location. great restaurants, too. parking was very convenient.

the jacuzzi and gym were small but adequate

room service food could have been better

hot chocolate and brownies by the pool, free coffee in the morning, attentive staff, spa facilities included ,

next morning room service order missing items

i expected to find another restaurant beside the bar with live music that i really do not enjoy

service was great. from the spa personal to the ski concierge, all were nice and helpful.

if you dont want to leave the hotel you can have a drink at the bar or dinner at the bully ranch

genuinely friendly staff, phenomenal swiss haven restaurant & king s club amazing piano bar with fun chess

you can walk or take the free shuttle everywhere

only one kind of coffee at the room service , reception guy is not professional

the staff was friendly and accommodating, the restaurant was delicious, the facility pool and spa is great,

not a good thing when you want a simple coffee to have to leave the property or order room service

pools too crowded - kids hours would be a good idea

the amenities were great. masseuse at the spa was great.

location, great spa, concierge was helpful, nice pool/ hot tubs and enjoyed the lenora restaurant

very expensive breakfast and overall costs a little toppy...

coin operated laundry machine on site was convenient

not only did we have a table for four to play games on we also had a fireplace, coffee bar and balcony

we loved the location, the amenities, fireplace, food and the location, location, location.

pet and kid friendly ud83eudd70 definitely coming back

pool/hot tub/location breakfast staff

noise from the pool and some homeowners units

good spa & free yoga class. great location.

no room service

liked the amenities provided in the room (bathroom products) and the swimming pool was great

there was no room service at this time with covid.

we were given a room without a fireplace or balcony, which looked like a holiday inn express or so

best thing about staying at the austria haus was the breakfast and the staff and the pool/hot

the fireplace in our room was enjoyed nightly after a day in the ski slopes

the pool is small

we loved the pool area, breakfast, and location in vail village

the coin operated laundry was useful

was so beautiful, decor, finishing, step out the back door into the snow, the spa was gorgeous, staff super

middle of a snow storm and the lobby was so welcoming with the christmas tree sparkling and the fireplace lit

better suited to drunk college kids who don t care about where they stay just where they drink

was spacious, lovely balcony and beautiful view of the slopes with a lovely fireplace in the room