the pool was large and clean and a perfect

location, friendliness of staff, room service was wonderful and food delicious.

changing password for wifi every day

the rooms are small for someone who wants to be able to work in them; the wifi is slow and intermittent which

ample parking and comfortable beds; the cable tv was limited

could no connect to the wifi in the room

stopped by bar after attending a concert, bartender was very friendly and pleasant even though it was close to

parking is a bit of an issue when events are held

gorgeous views and top notch service. parking was a breeze.

nice bar and lobby to hang out in too

pleased nothing to complain about i loved i could do my laundry there and the room was really nice and the ac

laundry facilities on-site were a huge help for us, allowing us to keep up with washing clothes

were missing, old food had been left in the refrigerator, the whole place was smelly, and the laundry room behind

rooms were clean & well maintained, and their laundry facilities were top knotch

location was key for the 4th. laundry option was nice.

the beds are way too soft for me; the pool room is steamy and hot next to the hotels laundry.

was 10 minutes away for breakfast - staff was great and were able to accommodate our request for early check

the laundry room is in the gym.

and loved the the free gym area and little laundry room

use laundry detergent outrageously expensive ($8) and the quarters are an annoying feature bc they

laundry in house

instructions were to connect with our device & open a website but the wifi wasn't strong enough to do that

repulsive smell walking around laundry area

there was dirty laundry the towel and washcloths were just dirty and the room was decent but water everywhere

like urine, first room had to change because it had an odor of an unbathed dog in the bathroon, laundry area

room was dirty they didn t have an iron in the room the wifi was horrible there was ash all in the bathroom

unfortunately some people throw their trash in the parking lot and it needs to be cleaned up

only in the bathroom, no single use mouthwash and hand/body lotion, no writing pad and a pen, no laundry bag

offered coffee in lobby. juice or milk might have been nice for any kids.

offered coffee in lobby. juice or milk might have been nice for any kids.

pool not open -

the wifi was available only if you joined sonesta membership rather than being available by default for

guest laundry

and when we found a housekeeper she said she couldn t give us towels because that s what laundry does

connection was limited, laundry services that were shown online were not available and they could not fix it,

laundry room funcitanal and breakfast was decent had a great

having laundry facilities on-site was a big help so we could keep up with washing clothes without any

i had to use the guest laundry to wash the dang towels myself

the laundry is 5$ a load is pretty steep

that there was no more laundry

he answered with such a look on his face that i live for free here, i was looking for the laundry did not find

dirty laundry pillows and towels

the laundry facilities.

are next to a 24*7 noise machine in the form of a laundry room

no parking except in grass

room was clean pool was nice front desk staff was extremely polite

nice room, late check out

plenty of space in the triple room and great laundry facility to do laundry before hitting the

pool was great the kids loved it and even used the guest laundry facilities was very convenient

laundry facilities was a plus

location for university visit nice to have pool helpful to have guest laundry great breakfast

they were continuously in use which made it difficult to do laundry there

we loved the location. the beds were very comfortable. the laundry facility was awesome.

nice pool and fitness

the kitchen is always good to have to make meals and save money

i got there i was charged an additional 126 because i needed a pet friendly room then had to pay a 100 on top

doesn't work too, the description about the room it's not true almost everything are damaged, the pool area it

pool was closed

gym and swimming pool was closed due to remodel.

parking was extremely difficult

the parking was horrible!

was terrible, room was clean, but towels missing, bar manager was rude

you should have a coin machine in the laundry room so that if you need to wash clothes everything is in one

the staff was friendly and polite. like the fact that they had laundry services on the premises.

breakfast was a bag breakfast due to covid which was understandable

the gym only offered cardio equip and no weights so i was forced to find a gym near by

the wifi did not work

pool was fun, hot tub a bonus

allowed pets it was off season so could get one night and price was a lot better had a great gym near i have

for a “spa and resort” too many kids in the pool area

some gym machines were unoperaable or needed maintenance

days he was nice and friendly and mentioned it was only his second day working there , the gym and bathroom by

wifi was not the best

room 126 which was near the laundry room and an exit door

only thing i did not like was the fact that there was no change machine for laundry and the night attendant (at

the laundry facilities machine was very outdated and ruined some of our clothing.

breakfast was not up to par for a holiday inn

pool was very nice . beds very comfortable . room very clean . location excellent

indoor pool, breakfast, close to restaurants, clean

indoor pool, breakfast, close to restaurants, clean

the second thing i would ve complained about is the staff for breakfast there s one particular lady that

pool was dirty and the pull out couch bed was horrible

the staff went out of their way to accommodate us with a late check out.

conveniently located between routes 35 & 36. nice location near restaurants. good hot breakfast.

i like that the property was by the side of the road and it had alot of parking.

breakfast

outside garbage smelled so bad no matter where in the parking lot you were

and was told they only had pool towels, the following day i called for one towel and was told laundry wasn't

the indoor pool, laundry, game room, and breakfast were also good things to have too

no hot water laundry out of service work going on during day hours

the free wifi is good this time it was down

wifi signal strength was limited on 4th floor end of halls.

of parking, clean room, laundry, vending/ice, pool, breakfast, many reasons to like this place

coin laundry on

food to buy, laundry, bug room

an amazing pool, the lightings perfect, it has a balcony, a fridge, microwave, laundry room

i also never saw a hotel that has a coin operated laundry service on its main floor, so that leads me to think

educated staff un caring to the awesome sign that the pool was closed by the board of health my kids were

maybe more fruit on the breakfast bar.

spacious room with kitchen. breakfast was better than other 3 star hotels i've stayed at lately.

pool was clean and just the right temp for a march swim

the parking area though might be full specially when you arrive at night

not like that they did not give me a list of places to order food from out let us know about laundry when we

parking lot doesn t have a central walk way

kids especially loved the breakfast buffet where they could make their own waffles and fruit

the staff was kind. they allowed me late check out and the facility was clean.

the pool room was extremely hot!!!

no laundry machines for guests.

i liked that the bathroom was in the back of the room and there was a kitchen in the room

cluded in the room) working tv with plenty of channels staff was friendly and helpful parking was

oh and i had to use my hotspot because there is no wifi

parking and location

bar was ridiculously expensive expensive

no free wifi.

the bar and lobby were very nice

rate, cleanliness, friendly staff. wifi good and free. easy parking.

i found a dead fly on the coffee bar and a hair on the toilet seat

would have enhanced convenience and comfort -- for example, glasses, ironing board pad & cover, laundry bag

wifi worked extremely well throughout property

desk agents always smiled, counter staff had my kids ear each morning, pool attendants were really cool no

our kids loved the entire experience, ages 12,11 and 9

a few of us pretty much lived at the pool for our stay, which is so relaxing (and affordable for drinks and

laundry list of issues: - parking is not available

the gym was run-down and not fully equipped

love the tiki bar outside

gym was grossly outdated with a leak

paying for wifi (but they are hardly the only hotel that does that).

nice fitness center, very modern vibes. i appreciated the on-site restaurant, decent food

the staff , at both the front desk as well as the bar were very friendly and helpful

the spa was only fair

the only thing i need to complain about was the room service

we definitely enjoyed the pool too

the laundry room has very old machines that take a very long time to wash and dry

in addition, we could hear the laundry dryer running through the night

the swimming pool was dusty

location and plenty of parking.

stayed here for 3 stays with no hot water, no wifi, no desk/chair in my room (king suite), kitchen closed, phone

loud - guests, music from lobby starting at 8am, kids screaming and bouncing basketballs, heat in room was not

the only problem was the kitchen table had 2 broken legs unbeknownst to us

off street parking. the staff. the breakfast

my kids got so scared and said mommy i want to go back home

wifi and tv situation needs an upgrade. this didn t bother me bc i wanted to unplug.

parking was full because the place was full from festival goers

furniture but clean the bed was hudge and really soft and comfortable, nice tv, wifi, access to laundry room

it smelled like cigarettes but you didn t have a kings size bed with non smoking

very clean, old furniture but clean the bed was hudge and really soft and comfortable, nice tv, wifi, access to

blocked out noise when on, but in the morning while off, could hear parking lot noise

wifi is the worst wifi ia

the laundry facilities were not the greatest

wifi access could be better but overall, we were satisfied with our stay.

was easy to find hotel and parking

kids loved the pool and hot chocolate

the pool was closed and kids were upset one of the reasons we choose the hotel

no wifi a lot of stains

since there is construction being done parking sometimes was a challenge but it was ok.

parking was great breakfast was great and it was quite

the room was okay wifi did not work at all stains on the sheets i wasn t comfortable

the breakfast was great and the bed was comfortable

laundry machines were dirty

wish the gym was open but i guess that wasn't anyone's fault

kids running in the halls at 5 am, and the shower from the next room was very loud and woke us up

very often is the people complaining we could be talking loud n im always next to a family with kids and i get

pool, also the other guests were going in and out of their rooms all night

has small kitchen space, full fridge, and on site laundry

the laundry situation that the two dryers do not work, affects the flow in the laundry room

kitchen

thank goodness for this pet friendly hotel

the kitchen area was very nice

the cleanliness, staff and the free breakfast

the breakfast was awesome, the room was clean and smoke free

there were terrified kids and elderly people and just no reassurance

we were put beside a party room that was sooo loud my kids couldn't hear tv

only issue was the fridge was not working properly in room 101 where my kids were that s all.

the room was huge! the full size fridge was excellent..the heated pool was a bonus

only thing that we didn't like was that they said the pool was heated, but it did not feel heated

how you pull in parking lot, very dangerous.

being pet friendly is also very important to us

room like a studio, comfortable for the longer stay with a kitchen.

laundry is available but likely out of order

when i got home, had to throw everything in the laundry because they smelled like the room

was able to use the laundry machine while i was here

we walked down a flight of stairs and there was a breakfast area and a laundry room

the clean rooms, the insight bar and restaurant. the friendly staff.