environment, the activities, the pool and acomodations

bar could, especially in the pool during the day, have a better quality in terms of beverage and

free baby sleeping cot, free wifi.

the daily animation was phenomenal and the kids club worked perfectly

an amazing gym

there is also a pretty cool gym, which has everything for a proper workout

payment arrangement at the buffet seemed a bit awkward and the whole beach/pool towel thing more complicated

really big room and cava for breakfast. loved the wild beach next to the hotel.

staff very friendly and helpful faculties very good pool bar restaurants all very nice clean .

bad wifi, coffee really bad

the dtaff and how close to the beach with kids.

and the swimming pool was great - but only opened at 11 am, and shut again in the middle of the afternoon for

the breakfast buffet was fine

swimming pool schedule. only open from 11am

the dtaff and how close to the beach with kids.

we chose nh as trusted brand and that this hotel was pet friendly for our small dog

helpful and friendly staff, good location near the train station, good gym.

not use housekeeping for a couple of days and reuse towels, you get a voucher for a drink at the bar (soda, beer

they were so obliging - from early check in, to assisting with storing medication needing refrigerating, to

bar prices reasonable

the spa facilities in the gym were not working

clean swimming pool, gym, sauna,big room and plenty of space to park your

fairly close to the beach and the swimming pool was good

great snack bar for a quick spot of

cosy bar and restaurant

then again, if you have kids it would be perfect

place for kids to have fun at slides but then again they close them from 14:00-16:00 which doesn t make

dangerous walking around pool when surface was wet

water slides perfect for kids

place for kids to have fun at slides but then again they close them from 14:00-16:00 which doesn’t make

the bed was squeaky. shower over the bath. noisy room as near the laundry.

50 for kids (although the hotel bar and many other cafes do a standard coffee, toast and fresh orange

there is also a public playground just across the road for the kids to play

steep pet charge (25 euro for one small dog)!

comb, shampoo bottle) that were useful and replaced during room service

there is a free vigilated parking very close

perfect location; free parking just in front of the hotel (belonging to palos' council)

excellent locations with free parking opposite

parking close by in public parking garage safe

was super nice and even though everything was closed and it was late he served me food from the bar they owned

tip take advantage of the laundry service, it is a reasonable cost

incredible view from the room and great pool

slow wifi, spa staff very rude, staff at the little store rude and made racist comments, one night there

gym is outdated, barely any equipment in it and old/broken

reception staff, cleaning staff, restaurant staff, spa staff - every single person was just lovely and so

too far from city centre, no restaurant or room service

no room service, would expect from a chain like marriot

restaurant menu limited and bar poorly stocked

we were told no room service on the weekends, but we arrived on a friday

no bar no food

location views pool and pool area lots of sun loungers available clean great activities for kids

exceptional experience, kids pool, gastronomy, location close to the village. will come back.

we have little kids that needed to sleep early

quieter than sharing with the kids

the main pool (the one we used) was so clean and the water just lovely

room spacious and beds comfortable with big balcony pool areas

snack bar food.

prices very reasonable and the bar service was good

great location for the port. secure car parking, friendly staff. excellent for pets

incredible hacienda with a superb pool area

only 4 minutes to beach. and restaurants and golf course.

hotel has ample parking near to the rooms so moving cases is no big deal

wifi and aircon good

the laundry facilities are ok but it is quite expensive to use them

access to all facilities with 2 pools

wifi for 3 days

you have to pay 10 for 1 hour in the gym this does not match a 4/5 star accommodation

kitchenette was poorly equipped - needed to ask for chopping board, etc

coin laundry on the premises

kids club could do with some work.

we have stayed here a few times for golf but this time used the spa facilities for the first time and they were

great situation near to the golf courses with a lovely pool area.

breakfast was great

breakfast staff very fruendly

just for 5 euros i had a acceptable breakfast. the staff friendly and ready to help

the pool is great. the room was normal, basic but clean.

no chair in the room, cheap bed linen, no shutter on window, bar closed off-season.

they have a good pool and an area outside near the pool where you can buy alcoholic drinks and icecreamsud8

wifi was very sporadic

and, although as others have said, there was no kitchen equipment whatsoever, with a little perseverance we

garbage been, no koffie machine, no pans ect)

had a kitchen with no utensils whatsoever

the room had a kitchen however was without cutleries and kitchen stuff, when i asked at the reception for

were clean, breakfast was very generous, even offering too many choices, perhaps, and the pool area was very

very friendly staff, very clean, quiet rooms, nice pool and outdoor-area...good breakfast.

oh and the pool, especially the shallow kids pool, was very much appreciated

around the pool area, everywhere is covered with artificial turf, which is alright if a little warm in the sun

staff particularly david... really kind and welcoming.. great breakfast as well..

ample place for parking

ground floor spacious rooms bar and restaurant on site

dinner is usually available in the bar from 8pm (they may not actually tell you that, so ask) and the breakfast

food in the restaurant was brilliant, really helpful staff, great parking and clean

free parking, breakfast included via booking

we loved the pool area and all of the lounge chairs around the pool

lovely pool

the bar which was open to the public was lively , inexpensive and offered glorious sunset views as did

the pool area is amazing, breakfasts delicious and supper in the restaurant was fabulous (far better

we liked: the location, room size, decoration and the balcony. the swimming pool.

of huelva rivers and the ocean, sunsets from any part of hotel or sunbeds next to the pool area

pool was lovely and great for kids

was lovely and great for kids

was lovely and great for kids

pools, waterslides, kids and family entertainment and if this is your cup of tea, then great option

clean, comfortable room, good wifi

late check out

pool furniture without mats and most sun chairs were cracked

the buffet breakfast offered was of a reasonable standard

breakfast good, bed a bit too hard otherwise goodwhat we really liked was the really well kept and

pool area was lovely and the breakfast good

pool area was lovely and the breakfast good

pool

breakfast was exceptional, such a choice, couldn't eat it all, needed more days to try everything

location, very friendly staff, great breakfast

the breakfast had good choices

lovely roof top pool and bar

location, authenticity of the building and decoration, fantastic beach and park, great breakfast, great food

excellent breakfast

breakfast, room swimming pool

the breakfast was fine also, the room views fantastic

extremely comfortable bed, large bathroom, excellent choice at breakfast swifts nesting in the eaves

although there was a separate laundry room with washing machine and loads of room for a dishwasher someone had

lovely and there is a very large and comfortable lounge area and a very well equipped kitchen and laundry room

i enjoy swimming rather than gym exercise

whole hotel, the free parking, the bathroom (the wonderful soap and shower gel available), the gym, the facilities

- the gym is super well equipped

great swiming pool for the kids

hotel room great, very clean and excellent breakfast buffets

the swimming pool has a lot of space and good temperature

usually love a spa ,but it's not allowed because of covid risk and rules ,not the fault of the hotel though

the gym and spa close in the afternoon.

room service

the wifi was not working and they said they would fix it, they

location near the beach, no parking problem, pool and spa.

so excited, but when we arrived and went to the pool they said it s not possible to go with the kids to sauna

amenities, green golf view, gym, spa, food , music

seemed understaffed at the main bar and were not very pleasant.

beds are uncomfortable, walls are thin, no phone for contacting room service, buffet dining & the inability to

also, the bar and restaurant hours were a bit confusing

they do have a laundry service but if you needed a suitcase full of clothing ironing that would be an expensive

i love the decor of the interiors, the swimming pool area is lovely and the staff were very

hotel had large area around pool bar with numerous outside tables, dog not allowed

for half an hour the big groups got president over couples and small family groups there was so spa or inside

, i had the best days of a long weekend, highly recommended for families with babies and kids, as well for old

no aircondionting no wifi in rooms

really enjoyed the breakfast with lots of food items to choose and had a great afternoon at the pool

big and clean,perfect for family with kids,fresh buffet

the pool and the apartment were incredible, really recommend it

good apartment good indoor and heated swimming pool nice breakfast

very good - clean and large beach very good - chairs and nice bar

the breakfast was very good with a big selection

lovely facilities and the gym was lovely as well

fantastic breakfast - so much choice

schedules of the restaurants and bar are not according with the region and way of life of local people

room service very expensive, 2 bottles of water on one visit 14

breakfast and pool bar everything was super clean (toilets, room, shared spaces) all-inclusive has

swimming pool, activities for kids, many wellness activities

was great, lots on offer, pool area really good too , suitable for young kids

coffee could have better quality, in the pool bar and in the restaurant.

team from the sliding (1 man with glasses and long curly hair almost totally absent allowing kids to disregard

we will keep going to playacanelahotel! we and our kids enjoy it very much

although the kids program was always around the same music themes

although the kids program was always around the same music themes

very good pool and nice location near the beach with good accesses

from reception, to restaurant, the nice lady from laundry (next the swimming pool), housekeepers, the bartenders

that the wifi signal was not very strong in tbe pool areas

the pool was clean and lovely, though cold

excellent breakfast and nice place to rest and get away

computer users, wifi is very good, only problem - i had to move a very heavy desk to access a socket for my

great pool cabanas, good service, nice room, excellent shower.

great place to stay but avoid the dinner by the pool on the ground floor

friendly staff great location golf course on your door step

and comfortable place even though we do not play golf

dinner was a disaster due to there apparently only being one member of staff in the kitchen

was next to the laundry so was disturbed during the day by the noises of machines

there is a small bar and courtyard restaurant although we only used it a couple of times

wifi code in the bedroom and no phone to call reception also shower positioned wrongly in the bath

wifi in my room on the 3rd floor was intermittent, iphone often was ok but my ipad never in 5 days

free fast wifi

pool, restaurant, location

v spacious with steps down to a small garden area and pool

had view of pool with our own steps to it

the hotel has a nice swimming pool and grassed area

the reception and bar are cool and welcoming