i loved the pool and the overlook of the sand dunes to the ocean

love the indoor pool and jacuzzi

wish the bar by the pool was open on week days.

wifi was very poor. beds were too hard.

they have parks for kids , pools , a mini zoo, helicopter rides and a very delicious buffet

the walk from the parking was difficult - down two sets of stairs and then back up two other sets of stairs

the manager was super helpful, assisted us with some laundry, even when other staff refused

they went through a 20 min laundry list before we even got into the room

they also had a laundry service where the maids would do your laundry for you

pool and view of the ocean were phenomenal

the location, the room, the facilities, breakfast, the spa in the premises

parking is easy, check-in is always fast, free margaritas at check-in, rooms have nice view

the room was awesome. pool and bar area we great as well!

close by neighboring towns; nicely maintained and clean; pool and spa are also very nice

the food is delicious, the services at the spa are wonderful, both pools are centrally

the room even had a working fireplace

pool was freezing part of this hotel is condos for owners

there was no towel service on pool area. people leaving beer can around jacuzzi and trash.

room was very nice and comfortable, the pool area was great except, the towel service was poor, needed more

our room was next to the laundry room, it was too noisy and didn't let us sleep

the food the pool, everything is beautiful in that hotel

room with a family/loud kids

up my orders, there si not a place to hang the hand towel in the bathroom, no can opener in the kitchen, no

restaurant and bar on property and coffee shops

property is centrally located, economical, great ocean views, friendly staff, and the wifi is excellent

wifi

the room service lady that didn't get a name of was very nice and helpful

no light in the shower, wifi didn t reach the penthouse

wifi was sometimes a little tricky, which is obviously important to an international traveler

not your typical hotel by the beach, but it has parking right next to your room

also, they have free parking

we were supposed to have parking next to our room and they gave it up to someone else and had to find parking

wifi could be better, but it was not a problem since we were not in our room much.

couldn't connect to wifi beach access was locked most of the time

i had to go get them from the laundry facility; instructed by staff

no towels. had to go to laundry room to ask for them. front desk person way to busy.

then kids tried going downstairs to see what’s going on with wifi it was packed and couldn’t get no

did not mention on website the shuttle was not working. everything else. perfect.

wifi was very slow, power outlets didn t work properly. beds and pillows need an upgrade.

needs a bigger bar area and heated pool.

the wifi was weak and my data didn t work at times

basketball court, tennis courts, golf, volleyball, pool, jacuzzi, a playground for the kids

there were young kids making noise late at night in patio area

were fixing thing in the morning and woke up the kids

bedding, we have to deal with a long night of noise and vibration since our room was above the laundry room and

the location and the parking

make sure family n friends will know what a great experience we had at real del mar resort and golf

of the ocean, beautiful grounds, spacious room, helpful staff, pool, onsite restaurant & oxxo

no dishes in the kitchen

i didn't like that the kitchen was not stocked with pots, pans, dishes, utensils and rags or sponges for cleaning

asked for kitchen but there was no pans ir cookwarr

the parking is very hard to get around. the laundry room was so dirty.

it has a good selection of amenities such as pool, gym, and a coin operated laundry

has laundry area (though some machines were out of order or in need of cleaning) but they worked

laundry machines need a deep clean, some were moldy when you pulled the detergent drawer out

had the access for laundry, clean shower, clean room.

i think he hates his job and should be relocated to the laundry room or somewhere where there is no guest

there's a casino here, there food was amazing.

breakfast is great and protocols for covid are great

breakfast was great

breakfast

clean and a nice breakfast. coffee machine is a nice touch.

pay for breakfast and there was nothing left only one person on kitchen impossible to keep up with 200 people

no pool but there is a small gym. the wifi got a bit slow occasionally in the evening

breakfast was delicious

to enter the parking lot of the hotel, the streets to enter the hotel are very complicated and

breakfast was delicious and included

we had room service for a few days and they continued to impress us both

staff was very friendly and attentive, breakfast in the morning was wonderful and they were incredibly dog

the breakfast was delicious and the rooms were gorgeous.

didn’t like that the pool was only in one side of the hotel

our suite was simply amazing, and the jacuzzi and swimming pool well maintained and pleasant

however having the private pool area with no staff access doesn t feel very vip

pool ( would have preferred it was heated, solar heating would be a great choice) restaurant

not that big of a deal when you have a pool just outside your room to cool off

pool was not heated, the bicycles could have been better

the wifi does not work and the bathroom smelled like sewer

i did not get the wifi info

wifi in room 5 was poor-- couldn't watch netflix due to poor connection

the room service from the restaurant was also good, fast service and good food

pools where great, sauna, fire pits, swing area for the kids

breakfast was good & our waiter was great. location was very nice.

fireplace never worked properly and the gas alarm triggered when we used it, the bathroom smelled

so the spa bath with a view would of been a cold one

only thing i would like differently is a bathroom near the pool

loved the spa tub and the fireplace in our villa along with the beautiful view of the lake out back

as well as there was no laundry mat for guests which is very important as we were staying for a couple of days

i called room service and the receptionist said it was only him working so we had to wait about 3 hours for

enough lighting, no big mirror only a small one in the bathroom, continental breakfast is a joke, room service

needs to improve on room service overall really good costumer service in the reseption.

attempted to order room service, but there are no restaurant menus in bedrooms

everything. top notch restaurant, room,, bat. pool, jacuzzi, gym,. everything

i was hoping our room would've came with breakfast included but it didn't :

everything. top notch restaurant, room,, bat. pool, jacuzzi, gym,. everything

smokers by the pool, gest s rooms doors slamming , food was not to good.

was awesome, the food and room service was top notch

laundry service, working elevators, and room service menu had a variety of options

the pool was nice, wish the spa was hotter , it just wasn t much different from pool water

t have breakfast, but did have lunch

great view to the golf course

also loved the breakfast buffet in the plaza restaurant, great food, great price

the bar was really cool and fun as well

we really enjoyed our breakfast -- definitely grab a bite to eat from their kitchen while you're there

instagram worthy container lodging. open outdoor shower. easy parking next to room

very poor laundry service! you must becareful about the fruits at breakfast.

the snack bar takes up too much space

no room service

location, our regency level room was very comfortable and spotless clean, our mini bar was fully stocked with

also hot food can be bought at the bar which minimizes not having room

that it has a laundry room.

pool should be heated

kids really enjoyed the pool and it's perfect temperature

no fridge or microwave in the room which we really needed due to traveling with kids.

the bar was nice

architecture and pool area were stunning

spa is beautiful and or will be

no one showed us the spa or gym

no one showed us the spa or gym

the fireplace in the room did make us all smell of smoke as it did not ventilate properly

the bakery behind and good breakfast.

they provided free parking which is awesome

it was clean, comfortable and nice breakfast

liked the parking, the ac, the price, the fridge and microwave in the room, i liked the key card for the room

awesome breakfast, reasonable price, relatively clean, friendly staff, convenient location.

service at the main office as well the restaurants with room service everything great at all

i doubt it and then double checked with room service lady

services in general. tv. room service. wating time to check in, etc.

room service is offered, but there are no menus in the room, so not sure how you're supposed to

everything the prices the room service

there was no laundry room!

needed a laundry room

the website did not advertise that there isn t a laundry room

no laundry room. the shuttle service was absolutely horrible.

the parking spaces are very narrow.

there were some noisy kids playing around early in the morning.

only thing we didn't like was that on the website were we made our reservations stated : breakfast included but

fact that the ppl in the next room didn't let me and my kids sleep because they were partying all

the breakfast buffet is excellent and all the covid measures are in place

breakfast its always great and service excellent, i stayed here every 2 weeks and have no

when we got to the room, i reviewed the costs of laundry and dry cleaning

and the 24 hour room service has always been kind efficient and superb, especially moises in the morning

roof top dining and pool were amazing

gym was clean and convenient

the pool was to small