the laundry service is also very restricting

did not use the pool area overall service was nice i would be coming again

everything you need is on site there- pool, bars, atm, souvenir shop, security, gym and more

had some difficulty with the wifi.

front staff and room service were very helpfull

shortly before my departure i had a dress in the laundry and it got lost

the restaurant and cafe were excellent and the rooftop bar was the icing on the cake

no bellboy me parking my car. no ice machine

good facilities including lovely pool area and roof top bar

the staff were so friendly and amazing, unfortunately i have been late to do this and forget the name of the

swimming pool has an immediate drop without warning as soon as you enter into it

everything was clean and my kids enjoyed the pool .

teenagers and child enjoyed the pool area

needed a bit of maintenance work in the pool and upgraded general, but it was

wifi,aircon,room,complimentary water/tea/coffee in room

pool area was too dark at night. there should at least be pool lights. bar was not opened.

the rooms were clean and the pool area looked as photographed.

the staff was friendly and the pool was very clean which my child enjoyed

staff, pool, location and food was tasty

pool area was too dark at night. there should at least be pool lights. bar was not opened.

did some laundry myself very reasonable price

since it was a longer stay, it was great to have access to laundry facilities

do it yourself laundry facilities

the in house self laundry was a plus and i was placed on the same floor.

property was well maintained everywhere was very clean the pool was always clean there have a laundry room ice

i liked the kitchen setup.

the kitchen is an excellent feature - i was able to boil eggs, and heat up food in the microwave

wifi was solid

bit noisy at times but not intrusive. wifi was spotty.

wifi, ac everything in great condition

i booked threw the site says breakfast was included when i checked in at hotel the staff told me that i didn't

the bottom of the pool needs to be repainted. dirty water view from the hotel room windows.

its a boring hotel especially for kids

swimming pool was great for the kids

servers in the kitchen and bar and the room staff was amazing

better attention needs to be placed in the laundry and replacing worn out old pillows and robes

would have liked to use the birthday special i was given at the spa but i had to pay tt$700 in services first

my kids were very disappointed

i love the dinner and breakfast. i like how the was very clean and cozy

the wifi in the room was very poor the 18 floor

parking on site was a little difficult at times but not too bad and parking on the street was ok

wifi speed staff very good verey clean

parking was pretty narrow, but good for the location in the city

the wifi access kept dropping 8

parking on the street.

very useful to have a guest laundry room, which was kept clean and well stocked with washing powder etc

staff was gently specially the laundry lady

the parking is limited on the compound

like the idea of having the family group, couples and individuals use the pool by themselves so you have an hour

also, i would have wished that the room service during the last days of the stay would have been prompter,

laundry service is terrible, almost left hotel without my clothes because they were hours late

terrible laundry service

i didn't like how the gym is in public eyesight from the hall.

no problem with wifi

the pool and staff were friendly

wifi is terrible

wifi very good - value for money

and you just need a pool

a few times the wifi cut out and he came up to see if i was ok

rooms good quality comfortable with ac and wifi

the facilities all worked and the wifi was extremely good

close to airport with free shuttle

were very kind and offered me a free shuttle from and back to airport

we called for shuttle and it arrived in 10 min

room was sound proof,breakfast was self service but wide range to choose from,pool was manageable,property was

choose from,pool was manageable,property was spacious,close proximint to major food sources and s shuttle on

the enclosed airport shuttle allowed us to rest and recharge between our 1:30 am arrival and 3:30 pm departure

free shuttle on demand to airport and mall

the additional conveniences of airport pick up/drop off as well as free self-serve breakfast items are all

location was nice. breakfast was ok. staff was very accommodating. food portions are good.

i did not like the noise late at night of guests at the bar and the music.

breakfast was good. but put labels by the food.

we really enjoyed our lavish complimentary breakfast buffet, relaxed lunch by the pool and wine on the outdoor

bar was in the center of the the hotel, and the music could be heard very loud from the room

shuttle bus

it was raining so the distance from the parking lot to the lobby was an issue

parking could do with some improvement but it pales compared to the customer service and the

wifi needs to be upgraded as it was disconnecting continuously, and we needed to keep going to

proximity to the airport, shuttle service to and from the hotel & airport, friendly driver & staff, excellent

the premises need a 360 upgrade. unusable pool with dirty water. the grounds are deplorable.

was dirty, not hot water, the breakfast had just one option, the bed was not comfortable, for 154 dollars it

room was not neat, wifi did not work and there was no hot water in the morning for shower

breakfast was one egg and 3 streaks of bacon

breakfast was good.

laundry service was also on point, leave it on the bed in a bag in the morning and find it washed

we had paid for breakfast at the original hotel but here the kitchen was out of action and we were told that

well located, with free pickup at airport upon request, spacious and modern rooms with strong wifi connection

easy access to transport, drugs store, grocery, local bar and airport

wifi barely worked

breakfast was great

breakfast was terrible, there should be no cost to do laundry

wifi in the room, no fruits during breakfast

easy parking

the bar and pool are nothing to rave about, though if you have kids, the pool is good

breakfast options