being able to use guest laundry made it terrific

wifi does not work throughout the entire hotel

the kitchen/breakfast lady was awesome. busy, busy busy....with a smile on her face!

plenty of parking (was able to park right in front of my room's window which was great

good location next to shops and restaurants and the stuff was helpful. good parking space

pool was closed for at least 3 months.

the rooms are big, there was breakfast, a pool and work out center.

room was nice, enjoyed the pool, breakfast was awesome!

grandkids liked the pool even thou the water was freezing ud83eudd76 for me and there poppop not to enjoyable

on top of that the gym equipment was broken

had to change my own linen, take out the trash and wait for the staff to do laundry which took up most of the

pool was outside

wasna ? ? t told there was no housekeeping/pool/gym ?

the hot breakfast was great and even the coffee was good

the pool was not open and was not told about this before check in

why does the laundry room have to be chained shut with the back door, for no entry from outside

the bar downstairs

spa tub was falling apart maintenance stated he could only help but so much due to him leaving for

everyone isn't pet friendly and are too exhausted to have to try room after room before a good one is found

the pool was

no pool and no breakfast.

parking lot is kinda small and cramped

there isn't much parking

location to smallwood state park. they watch your boats.

i don t mind people smoking but done burn the blankets

cleanliness! laundry room that s the best! you can wash your clothes for free

sucks, customer service was terrible, laundry room was a single washer and dryer in a small closet space for

that i could not do my laundry there

also the laundry on our floor didn t work and there was stains on the walls in our room

complimentary laundry and breakfast

the pool and laundry room was closed

light shades were missing and ac unit not working, laundry facility out of order, ice machine on 1st floor didnt

free parking, indoor pool, free wifi and close to restaurants and stores

the only thing that would make this place better is a pool.

no room service and you had to pay for breakfast. im sure that is why its 3 stars.

i showed up at 4 and still had to wait until 5 pm, due to low staff and laundry room issues

the pool wasn t working and they had allot of outsiders using the basket ball court

although there were several breakfast options, it would have been nice to have more healthy choices

i was charged twice for the pet fee

stayed in a two-bedroom suite which was very spacious in the living room and kitchen

low price, new and clean. close to walmart and other shopping and restaurants. laundry and bbq!

laundry room onsite and friendly staff

there is a laundry room, kitchen, and huge bathroom

the room and bathroom were extremely clean, and the kitchen that was provided (even though we didn't use it)

everything the location, price, pet friendly

the washer had a terrible smell in guest laundry!

the rooms were clean and smelled nice the breakfast was good

great beds, good pool, good breakfast

the pool looks small (we came in the winter, the pool was closed)

breakfast, free parking, outdoor pool, walmart right across the street (i walked

no pool access, no ice machine, no snack machines was working, laundry machine broken

they had shampoo, conditioner, hair dryer and laundry everything we needed as travelers

super nice room and staff. nice gym laundry and pool

the laundry was out of service

horrible facility people smoking weed in the hotel, and doing drugs in the parking area.

no trailer parking had to park on street,

likes the breakfast - like 24 hr coffee - ample convenient parking - close to md state line -

i didn't like that the pool was closed but the gym was open. that didn't make sense to me

my kids love the pool

not far from water parks, nice pool, clean rooms, nice continental breakfast

to go to the front desk for any assistance no working amenities, such as the ice machine, the laundry room, and

i did not realize laundry facilities

no ice machine or laundry

booked had to wait 20 minutes to check in because the girl checking people in was doing the laundry and all the

such a lovely hotel the parking situation could have been planned better

breakfast was delicious

perfect parking and location

bed nice and firm, good shower, plenty of parking, and helpful check-in-in desk (for late arrivals)

were good and parking convenient

people hanging out in parking lot that i don t think we re guests (making car repairs)

the sofa has huge stains, the wifi does work (no wifi)

the fact it had a kitchen and it was very

hot water in the jacuzzi didn t work so i paid for a spa room & couldn t use

wasn't as nice as the pictures, there wasn't a kitchen, the wifi signal was extremely low, and the non smoking

smoking rooms and being on bottom floor with a tub room.

free laundry machines for use

free laundry and fitness center

laundry was free and the gym was excellent

kitchen was a super bonus, and glad to find a place that was pet friendly.

were a lot of pet rules in their pet policy that was not posted - i

laundry

the distance from our room to laundry. my husband has heart issues and too far to walk

pool closed due to covid

i like the coffee, the gym, and the breakfast. this was close to work, so that was nice.

loved the pool and breakfast was great with so many options

we really appreciated the guest laundry

laundry facilities

had almost everything but no laundry for quest and i hated the required deposit that wasn't returned until 5

no laundry

in a plastic bag and requested a new iron was told they did not have another iron but there was a laundry across

free laundry facilities that had top notch machines

laundry but most machines weren t working coffee not great, breakfast area a bit small for amount

there is a complimentary laundry room,just need your own supplies

breakfast, very clean and new room, friendly staff, easy experience, pet friendly, well stocked kitchen

well equipped kitchen

laundry facilities were great, the room refrigerator was big- and quiet, and there was a microwave,

i saw the laundry door open so i knocked and and ask for 2 towels

i actually needed the laundry facilities for an unexpected mess

we took the bedding to the guest laundry and dried it and towels ourselves and paid out of pocket

the location and breakfast in the morning

we didn't like that they were charging to use the laundry

the wifi didn't stay connected to my devices

parking gym pool jacuzzi all new clean and helpful staff

that could have been better is if they had cinnamon fir the oatmeal and if temperature in the gym was set at a

pool was ok

onsight laundry facilities made our lives so much easier

parking was very was and convenient

room size and cleanliness. the breakfast was also very good.

friendly staff! clean and convenient location, parking, price and good breakfast.

staff was helpful. location close to interstate and family. commuter parking lot nearby.

food was not good for the price. room service tray sat outside all night

only thing we didnt like was how early the restaurant and bar closed

the open bar downstairs in the lobby, customer service was wonderful

everything was great the staff, size of the room, free wifi!

we sat at the bar and had a drink and split a burger that was cooked to perfection

laundry is only coin operated, in this age nobody expects to not have a cc option for laundry

did not have a kitchen or kitchenette like i requested online when ordering the room

plenty of parking and well-lit lots at night

breakfast has a lot of options

they provided wifi code but no internet throughput stay.

and the laundry machines were free to use

the front desk attendants are very nice and very helpful. my kids love the indoor pool.

awesome breakfast with plenty of seating

tasty and filling breakfast

the elevators need to be fixed asap pool needs to be cleaned

it s just a lovely get away for me and the kids to have a home away from home.

the pool, hot tub, basketball hoop, the grill area. very lovely home away from home.

amazing room,including kitchen and a lot of space for my baby

the pool was the big draw for the kids and was the place for them to expend their energy, while the parents

pet area was very small

indoor pool and possible laundry services

like a management cutting corners issue, at i could see the front desk staff was having to do laundry as well

you are in your room, away from the screaming kids occupying the hallways and lobby its pretty well soundproofed

large rooms with a trundle bed sofa, great for families with a few kids.

enjoyed how big the room was, the shower was awesome, the breakfast was good and staff was helpful

did my laundry while working out in the gym

do like the pool, gym, the dining area, the kitchenette and the laundry area

pool is well maintained and not busy. location and parking are perfect for may needs.

parking was good, the pool was great

room clean, breakfast.

our room was across from the hotel laundry so the carts and workers were constantly crowing the area

the inside pool, laundry, and gym

breakfast was skimpy. gym facility was outdated and smelly.

covid-19 had the pools and fitness room and breakfast closed

had a call in room service

truth and facts my service pet was afraid and scared and i had asked several times to be

a/c didn’t work in my kids room

second night there kids making noise running back and forth

no free breakfast

didn’t eat breakfast.

no laundry bags , not clean to standards and strains and not a true suite as we only have one large

tiny complaint, but the front desk didn t have any coins for the laundry facilities.

to find a disposable dirty laundry bag in the room but there wasn't one

location, pool, laundry, breakfast

the pool was nice, the night we stayed it was pretty quiet as well, especially for a friday night

amenities such as laundry room, swimming pool, and a gym as well as a beautiful breakfast every morning and most

no breakfast and i had my kids with me

just be careful entering and exiting the parking lot because it s right at the stop light

amenities such as laundry room, swimming pool, and a gym as well as a beautiful breakfast every morning and most

seen a few ants around night table and room service didn't come to room to bring fresh towels

the pool and the laundry room where i was able to dry my bathing suit

laundry

ladies from laundry area came and cleaned up the bathroom floor and gave us extra towels

and laundry are listed as amenities yet neither is available

laundry services were not convenient. i only had cash and hotel did not have quarters

friendly staff and good breakfast

the location was great, breakfast was good my over all experience was very good.

they had a $125 per day charge for a small pet

shocks from the start - 1) $125 pet fee

comfortable beds and a decent breakfast

breakfast is included access to a mini gym and laundry room (not free or included in the price)

wish we had realised that there was a laundry room on site before we got there

i could even do laundry here

like everything, except the breakfast they don t have any scrambled eggs or anything like

breakfast was good, it was very clean inside and outside, and quiet throughout my entire stay (1

creepy laundry

has laundry facilities

great staff, good variety at breakfast, comfortable bed, large room, laundry facility was good

need laundry supply vending machine on property.

only complaint is that your wifi cut out frequently

hold staff accountable for sanitizing the common areas to include the gym and laundry room on a reoccurring

also the bar open till 10:00pm was great, we had a glass of wine after arriving to decompress from the long

breakfast was excellent

comfy bed, large shower, nice desk and kitchen area.

the gym was open by appointment for single use

also, kudos for a nice workout room and guest laundry

we made last minute reservations and had to do some laundry, everything was so clean and there were many stores

pool was amazing especially with small kids, 24 hour coffee was also very helpful and everyone was friendly and

specially heated pool

the staff was so friendly and helpful, those at the front desk, the maids and those refilling the breakfast

the staff was very cordial/helpful and the laundry facilities were complimentary and convenient.

i appreciated use of the laundry area

however, i was able to do my laundry

clean new workout equipment, swimming, and laundry facilities

suite, good sofa bed, space to work in the lobby, free laundry facility at the hotel, mini-fridge, microwave

all were helpful and despite some issues (cable went out; laundry machines needed some repair) they responded

then front desk said it was a resort fee for access to the laundry

a big plus: free self-service laundry with washers and dryers

location breakfast free laundry

could use more dryers for the guest in the laundry room.

rooms with fridge, well equipped bathroom and hotel offering breakfast, laundry and nice takewayfood on parking

the needs update or maintenance on laundry room

this hotel has everything included from breakfast, to laundry. very great ?

it was in a laundry room which was locked and sign indicated

on check in did orient me the amenities like location of ice machine, where to get breakfast, laundry

there was crumbs on the floor that had not been vacuumed up, and the bathroom was dirty, and laundry staff

a modern & clean laundry was much appreciated and very convenient

wifi wouldn't work

thing i didn t like is it s pet friendly but, i couldn t leave my cat while i stepped out for an hour or

pets welcome

could use a bigger guest laundry for the size of the hotel

i left my dirty laundry bag in room but still no answer from staff whether or not is was found.

had to go to target to get laundry detergent

breakfast, room

nothing against the hotel but we had kids on our floor making noise and run in the halls

remote never worked, there was piles of laundry in hall each day, there was no tub stopper

and also if you all could offer laundry detergent for purchase would be helpful also

there was a kitchen, laundry room, and the hotel clerk nyo was so kind and helpful

it was excellent. on -site laundry is great.

laundry rooms

the elevator going to the pool was also the elevator the staff used for housekeeping and laundry

was open, no breakfast as advertised, pool, bar and room service was closed

my toddler didn t enjoy the breakfast. maybe a waffle station for picky eaters.

was open, no breakfast as advertised, pool, bar and room service was closed

i was happy with everything, except breakfast.

the laundry or ice machines didn t work.

laundry, washer and dryer needed cleaning inside

then went to the bed and told me that the hair got on there possibly from the laundry service

full breakfast was excellent,room clean,shuttle was very accommodating,and price was fair,staff very

the wifi and the ac didn

wish they had a guest laundry

breakfast very good and nicely prepared. location perfect for the reason we were there.

the gym exceeded my expectations and allowed me to get a great workout

no free breakfast

also, the room service cart stayed outside our bedroom door for

minor problem that there was no guest laundry! the hotel next door facilitated our needs though!

there s no laundry room.

hotel should have their own laundry service, because you have to go to the hotel next to it, even though, they

stairway seemed to be in employee laundry storage area

lobby area a little tight, no laundry facilities

guest laundry was not all in working condition

corridor smelled somewhat of mildew and/or an unpleasant laundry smell

laundry room on 10th floor where the ac was broken, like trying to do laundry in a sauna

no ac in the fitness room. soap dispenser in laundry room was empty.

housekeeping not good. fitness equipments, not good. laundry room, not good.

no breakfast, only one laundry room, no pool

the breakfast was good and has a sufficient gym.

the bar was not open in the evening time which would have nice but understandable with everything going

staff very accommodating and let us into a room for early check in with no extra charge on thanksgiving day

better breakfast bar with longer hours.

laundry machines access , hotel had no quarters, which they apologetic about

the hotel was clean the staff was sweet the pool and jacuzzi was amazing breakfast was on

breakfast was great and the staff attentive. parking and location excellent.

breakfast was excellent, and the location was perfect.

the pool being closed & the size of the tv

although the motel offers laundry services, they are not free

laundry room was fine as well

although the motel offers laundry services, they are not free

wifi was the worst i've ever experienced, it didn't work the entire 2 nights we were there which is

plenty of parking

to register before able to get into parking lot; laundry facilities were mostly broken (even some not marked

i had to use the clip hangers, laundry bag and drapes to block the flow from hitting her while on the bed trying

on site breakfast included (although we missed it every morning we were there) well equipped gym (more than just

the hotel bar and food were not open for the entirety of the weekend somehow which also was a bit odd

excellent location, enjoyed the included breakfast.

fact that it was $36 a night for the parking garage and no laundry services on site were a let down

kids were very disappointed

my only minor complaint is that you cannot get a snack in the evening only room service.

no room service even though it was advertised as such here on booking

pet friendly, clean, front desk was very friendly.

quarter machine was down in the laundry room, but the staff were prepared to manually make change for us

i forgot about the laundry room and the gym very nice and convenient

laundry room was clean and easy to use

the laundry room was clean, plenty of machines and reasonably priced

guest laundry facilities were excellent

like the laundry area it was not clean and the dryer that i used when washing my clothes left a odor on my

the dryers did not work in the laundry facility, and the staff was incredibly rude and refused to help me

convient parking

surprised that there is smoking in the building

the hotel was relatively quiet and peaceful and had ample parking

also when he was asked about towels, he stated the laundry wasn't done after lunch time

but then what the hell do i know about how they do laundry or housekeeping

no breakfast included

friendly people help me every step i needed the pool was wonderful along with the hot tub the kids really enjoyed

now had to readjust kids disposition and eat elsewhere

asked multiple times for laundry bags & never got

laundry was not available and we needed it

also, it was helpful to have new laundry machines down the hall, but for $2 per load, it would have been great

it was being remodeled very few services other than onsite laundry were interrupted

with streaming/wifi made it impossible to watch tv in room

laundry room was in a horrible condition, the pantry (area where you can purchase convenience

the 2nd floor where the laundry next to room was smelly gas everywhere & mixed mold i got headaches

need to do a better job with the laundry (towels had stains).

when not in elevator, hotel workers with trash and laundry

free swimming pool coffee shuttle service laundry but coins service comfortable but sofa bed is not really

nice to have laundry facilities and a pool for the kids

location, large room, laundry available, complimentary breakfast and happy hour.

no laundry facilitiesud83dude14 one major safety concern: we experienced difficulty getting our room

leaky laundry washer

there were no reusable cutlery or plates despite unavailability of room service so we had to keep going to the

laundry facilities

out, i had to wait for 6 times, till i could fit in the elevator, as staff decided to transport laundry close

free wifi and cable was a big plus

hotel was very nicely decorated, very clean, very friendly staff, free breakfast, free parking, free wifi and

the cost for the suite was excellent and easily fit six adults with a full kitchen

staff, location, free breakfast, fitness center, and laundry. can receive mail.

the laundry room is expensive, and the dryers do not dry at all'spent $10 drying and clothes still

was a pet fee charge that was overly excessive

wifi was out of order for a day, couch was stained and the room smelled of sewage

pool is closed

breakfast was outstanding

early & late check out and the great attitude they had

the breakfast

breakfast was limited. elevators could be upgraded, they were old and slow.

the free breakfast was adequate

lack of self laundry facility

laundry was not available

the bar and restaurant closes too early.

wish room service cleaned the room earlier.

i had to ask multiple times to get them changed and both times i left out to give room service safety distance

there is a laundry room here for guest usage. room had a very comfy bed.

had to go to a nearby laundromat to do laundry because there were only 2 washing machines and 1 dryer for the

laundry room was atrocious

laundry

liked having a gym and pool

the laundry room was in disarray.

of smoke and marijuana, front desk associates were very rude, room stunk, it was very noisy, and laundry room

staff and manager. smell in the room and dirty laundry place.

cleaned only once every seven days, laundry room dirty, 4 of the 6 dryers were out of service, the room refrigerator

the laundry not all machines work and the breakfast could be better

laundry room , breakfast room where breakfast served every morning

the laundry room had water everywhere

the breakfast could have been better.

no free parking. wifi not free

laundry room , breakfast room where breakfast served every morning

only one washer and one dryer for the whole hotel which made it very difficult to do laundry

modern, lovely room. small but had what we needed for an adult and 3 kids.

location and bar, pet friendly.

free shuttle to the airport and metro

fantastic service!! restaraunt was perfect and loved the location! top class gym!!

laundry facilities were not working. there was supposed to be toaster in room and there was not

laundry is free

laundry bag would ve been nice

about the facility far as the snack bar in the lobby, the location of the patio, gym or laundry room

gym, the free laundry room, complimentary of the hotel and our room was a nice size with a mini kitchen and

type of hotel who doesn't have a laundry area for guest

you'd have to contact the office due to their water conservation of laundry being done every 3 days, not daily

wifi is a big problem. does not work most of the time.

breakfast included was coffee, hot tea and pre-packaged blueberry muffins

wifi did not work well throughout my two weeks stay

they offered free laundry service which we didn t use, but found convenient

laundry is free

the customer service, the free ihop breakfast, laundry option, and free wifi.

a big plus: free self-service laundry with washers and dryers

breakfast, clean, free washer/dryer to do laundry last minute book and it was above expectations

the location, parking was free and they offered laundry facility.

the amenities vending machines and laundry room !

vending machines and laundry only takes debit cards, not cash or change

cleaning protocol in place and washers and dryers are operable 85% of the time making my laundry needs tolerable

laundry room available

we also were slightly underwhelmed by the breakfast

breakfast was not too great

the breakfast was delicious

service, room and breakfast

was expecting a restaurant for full room service and the advertising was not accurate

room service we had ordered and we were told it would take 40 minutes it took over 2 hours and it

lobby bar and food choices

a pool and a space for receptions outside, but while we were there it was a great place for the kids to run

is always pleasant & willing to give their customers the best of what the hotel has to offer, the pool is

i loved being able to do laundry

i found this hotel because it had breakfast, free parking, a gym and laundry room

i like the laundry, the location, and free parking.

room size and full kitchen

facilities like pool, gym, ample parking space

was not clean next to it had sticky stuff the bedroom was ok i was going to upgrade to the spa room but i m

the spa bath.

there were plenty of trees for shaded parking

off no parking for anything but cars

access code for wifi was not given until asked

extra laundry and trash bags were not there

counter of the kitchen was dirty, the table was sticky, and the floors were dirty

free parking

everything was clean and smelled nice, the breakfast was delicious also

clean room, lovely big shower, comfortable bed, nice kitchenette with dishes and everything