missing the two towels we didn t have in the room had hair all over them we did not have any laundry bags in

front desk had no change for the laundry

beds too high for short people to get into. please lower the beds and heat the pool

breakfast food was not up to my liking.

there was no parking at all

breakfast, no pool, no laundry, no cold water in the bathroom sink, coffee but no coffee maker, drawers were

breakfast is gross, laundry mat no change and machine is broken , rude housekeeper, room service no towels

laundry and vending machines didn't work

the was no breakfast do cov19 that was what i was told

there was no towels in my room at check in and the room service lady was super nice and enjoyable to talk to

laundry was all broken

noise in the next rooms and in the parking lot.

wifi never connected

i liked the location and the parking was ample

the staff was friendly and they accepted pets

parking is limited and tight

the only thing was pool but would go back

breakfast was good omelets need cheese

and a great breakfast, my reviews never ever mention breakfast but i could smell it and it was awesome, no

pool was closed and we weren't notified

only thing that would have made the stay better was if there were onsite, coin-op laundry facilities

you do like going to the drugstore, doing your laundry, other basic day-to-day things that are sometimes hard

the spa was broken

location pretty safe at night and they have free parking for all the guests

floor plan is a nice setup, parking is convenient

this place doesn't have laundry facilities but the laundromat is just around the corner literally

laundry room inoperable

plenty of parking and the staff was friendly and professional

trouble with the wifi just when i needed it, it was resolved

no pool

the free ice and hot tub and laundry service

the supervisor of maids-vicky and jeff @ the front desk. laundry. facilities.

laundry

very nice laundry and vending machine room with a microwave

laundry was difficult to operate sometimes

the laundry machine was out of order and no sign was posted

beds, large room with high ceilings, free breakfast, and always available coffee/water/cookies in the lobby

room was wonderful but it was extra for a pet if i stay was more reasonable he would stay more often

i liked that the pet room was at the end of the hallway so you could go in and out with ease

the wifi for the tv didn't work so i couldn't watch netflix

liked how the property had access to a jacuzzi and pool, as well as the breakfast along with laundry amenities

when it comes to pool area not having any towels available the market was absolutely empty the laundry room

onsite laundry made drying out suits in between dips in the pool very convenient

16 dollars for parking per day no laundry detergent for the whole week no breakfast

food outside on floors in hallways that needed to be picked up from room service

was a huge pile of laundry (like 4 feet tall) pushed against the wall right next to the door and it stayed there

there wasn t a hair dryer or laundry bags

no coffee after 10 am no microwave no laundry

lack of regular amenities like pen & paper for writing, no laundry bags

laundry delay

laundry was also unavailable when i went to use it as the machine had been taken away

room was next to the industrial laundry room

the super helped me a lot with the laundry room and he did it with the best attitude

location, parking, comfortable bed, decent wifi, guest laundry.

#129 it was noisy early in the morning, we noticed that we were close to a compressor room or laundry room

room and laundry

there is coin laundry so we can refresh our clothes which is very good

outside the hooked keeper coming to the back parking area

of supplies in the kitchen area

quiet, restful, easy freeway access and very light parking area

good laundry facilities

convenient laundry mat and great breakfast options

especially appreciate the full kitchen

breakfast was excellent

it was convenient to have the breakfast, it needed to be a bit fresher and with some more variety day to day

the hotel was well maintained inside and out, the laundry room smallish but very clean

location, breakfast and room were great! liked that it had a pool.

pool was closed - no mention of this on booking

breakfast was excellent and for the first time ever i have seen, they had chorizo and tortillas as

the room was very spacious. comfortable bed and great kitchen facilities

there was dirty laundry/underwear left in the closet, the tv had to technologically serviced and the audio didn

free laundry and free breakfast would have made it

room accessories/beds were inadequate/missing, ie; extra bedding for pull out, extra towels, laundry bags, and

they charged $75 for one small pet

the guests parking in front of the eatery door and we couldn t go around

nice laundry room as well as fitness center

maybe that is because the laundry is also located on the first floor

the coin operated laundry was also very useful and we enjoyed the pool area and happy hours at the bar

the ice machines were all the way across the hotel inside of the laundry room so that was also a pain

guests would need for their use in a king studio i also liked the option of having to do my own laundry by

laundry room facilities was a great time saver, the hotel provides everything you need in the

my room 1st floor across of the laundry room ??

on site laundry

i could do laundry n work in one location saving tyme to get it done n no in n out of the car

laundry room only had 2 working dryers and 1 working washer

the laundry room one of the washers were broken

laundry also available

during our stay they were out of towels, toothbrushes, syrup, and laundry bags

recommend plastic garbage can liners and a place to dispose of them (like in the ice and laundry room) during

breakfast was awsome. on site guest laundry was very helpful

pool staff was rude

frigging stupid convoluted way i had to sign in to my wifi

there were room service trays left in the hallway for over 24 hours and the hallway became smelly

i also truly appreciate the access to the bay club gym, an amazing perk

we asked for late check out and they were able to accommodate our request

we were given a room at the end of a long hall right beside the laundry

very clean, excellent breakfast, attentive staff, laundry facility.

placed in a bad location near laundry room

second room vibrated strongly (we thought there was an earthquake) throughout the day due to laundry

we were in room # 231 and we had the whole room vibrating all morning due to the near buy pump or laundry room

staff messed up my laundry

no laundry facilities, parking was confusing!

i like the gym facilities and the pool

was on a level with kids running and screaming all night

it's a bedroom not a kitchen

location plus nice size units and laundry facilities on site.

my husband used the pool and the gym

the beds and couch were comfortable; the room was clean and well organized; the free breakfast was great

breakfast was really good

my husband used the pool and the gym

i was offered a dirty laundry tub to take my items out to my car

laundry room is broken, breakfast is gross me out

24 hr guest laundry

our room mustvof been by the laundry room we heard clingy noise all

didn't have any bath towels, hand towels, or washcloths available, and had to wait until the laundry room washed

machines were not refilled such as the soft drink and candy machines; the soap dispenser in laundry not working

i checked out, i went to my rental vehicle in the parking lot, someone had raised my windshield wipers and pushed

the pool needs to be upgraded a little and cleaned. or at least the trees needs to be trimmed.

great breakfast--a notch above the usual spread. comfortable bed. good wifi.

communication, in the room, regarding that the room service would be by request.

our room was very noisy, could hear the room next door that seemed to be laundry or staff

you don t know about their parking ahead of time, it s a little confusing

nice location and free parking

the breakfast was awesome

the staff was great, the room was clean and they offered a nice breakfast.

trouble getting the laundry machines to work because the card readers and app was not working properly

laundry facilities

laundry room, ac pretty much everything

except the parking

not enough parking.

an called the front desk twice and they would just give me excuses that too many people using the wifi plus they

breakfast the first morning left something to be desired but the second day it was fine.h

no breakfast

staff didn't let me know when check out was or breakfast

breakfast was okay!

it’s close to our kids. rooms are large, great staff, good restaurant.

comfort, pristine room & facilities, friendliness of staff, pool

hotel and spa is very close to the freeway, but we didn't hear any noise

clean lots of towels room service

it s close to our kids. rooms are large, great staff, good restaurant.

needed to do laundry and they were out of detergent

no laundry looking into parking lot in 1st floor.

room service left fresh towels, did not make bed(china virus paranoia, apparently) parking barely

no hot tub, nice small pool, nothing broken

more parking space or a location where we can park

no laundry service any

wifi check in person didn t activate the room key

breakfast was great too

easy parking, quiet yet close to freeway and dining.

the room ac was loud can not sleep, the wifi was not working,

amenities - wifi, lots of parking, pool, gym, guest laundry; separate bottles of shampoo, conditioner, body

laundry: coin-operated washers and dryers available for guest use

clean, laundry facility, comfortable bed

the front desk didn t have enough coins for the laundry

oh lastly the kids loved the pool although you can t stay long since it kills your ears being indoors in a

problems: a recurring loud banging from laundry room -- even in the middle of the night

i am not sure why the front desk would direct to the laundry facilities if they didn't work

the staff was very helpful and the breakfast was really good

my kids enjoyed breakfast. front staff was nice

the amenities provided and the free breakfast options.

of basic amenities in room and lobby; late check-in done by the night laundry person who had no authority to

it also had a laundry and pretty good vending machine choices

clean rooms,cheap laundry,good prices

affordable,clean,laundry room,pool,large tv

the coin operated laundry facilities were clean and accessible, (the front desk had quarters)

location convenience spacious access to coin use laundry facilities

laundry room was nice, clean and they had 2 washers/6 dryers

i really appreciated the laundry room near the end of our trip

there are laundry facilities available

have used the gym with one person or social distance but it was totally back to being closed

loved the 2 bedroom for privacy and laundry facility.

great for kids, as there was a park across the street, a trail directly behind the suites, and a basketball

a lazy morning; which didn t happen because all showering had to be done before heading over to breakfast

friendly staff, size and layout of suite was great, ease of check in, breakfast buffet

liked that there was a small kitchen to use, and the room was nice i loved it i would come back here again

i had the opportunity to use the gym, which, although small, had the necessary equipment

room service took forever

poor pool and gym

the kids loved the pool

the gym was the only amenity open and the rooms were slightly dated l

it's very pet friendly and staff was very polite. they even have a huge laundry room.

parking wasn't too bad and there was free wi-fi

loved having a kitchen even though i didn t use it

the south parking lot was a crack n hoe party, the two weeks we were there!

location, staff , free parking

no guest laundry which would've been handy and is usually standard in this chain

the pool was open and i love they have a guest laundry bigger tvs too. really comfy.

machine for laundry fabric softener was empty but machine accepted my $1

my laundry got stolen and there's no breakfast

breakfast was plentiful, and check out was at 12 noon

laundry. found long hairs on all towels.

location, indoor pool, breafast

we had a couple fighting next door and it was loud and all night, not fun with small kids.

it has a really nice gym

was a few people hanging in the parking lot

clean rooms and laundry rooms,garbage cans around so no litter

i liked that it had a clean laundry facility, and that my room had a cute kitchenette which was perfect for my

clean, laundry room, bathtub, great services

only thing i don't like is the laundry room i wish they would fix the card debit readers for the washer and

the kitchen and how quiet it was

room was next to the service alley - we were awakened by someone banging the laundry carts against our wall at

pool and spa were great and not too busy when we stayed

pool and hot tub were clean

breakfast was good location was perfect

worms in the pool

laundry facility was a bit on the high side for wash and drying

guest laundry facilities were open very short hours, so if a guest were to arrive about 6-ish (not

laundry room open , good size loaders

not pet friendly

conveniently located next to food and convenience stores and area feels safe, plenty of parking and staff is

exits away from the shopping mall close the freeway grocery store even right next to an emergency pet

wifi 'for weeks, we are still getting it fixed'

had a pool but we didn't get chance to use it

no control over pool hours.

wifi constantly went out, water didn't get hot in the shower at all

the price was somewhat affordable and they had decent laundry machines on-site,

have laundry gate open and cleaner bathroom

the free wifi,the convenience of fast food anywhere,and also the occupants we're friendly

limited parking

tv remote missing the battery cover, air-conditioning system didn't function, loud guests in parking lot and

wifi is weak,hardly anything to watch on the tv

spacious rooms connected to each other. decent parking lot.

the laundry person was rude and disrespectful, she was a racist.

got disappointed when i asked the older guy with glasses and the older woman for towels in the laundry room they

a little dirty at the parking area

no swimming pool was open

love the pool at this location

very nicely decorated and exceptionally nice. work out room was great and a place to do laundry.

the staff in the bar was unfriendly.

no room service

nice to have starbucks and a bar in the lobby

easy location. good parking. employees were nice. clean.

being on first floor close to fitness center, the view of the pool through my window and happy hour at bar

spa was awesome

no swimming pool

was great from breakfast, to the pool and workout room, even the location was perfect

the beds were very comfortable and parking was easy

location, clean, great staff, laundry facilities

for breakfast such as from what time to what time and more information should be provided on laundry room,

no laundry room

proximity to the purpose for our stay and free parking guest laundry

location, great staff, clean, laundry facilities

also they need to fix their laundry room 2 washers and 1 busted dryer is not ok

told laundry free but all machines require payment

like that there was laundry services comped

i wish the pool would ve been open but it was closed due to renovations

placed me on top floor pool small in person jets don t work properly 4th tvs had no service/ wifi connection

staff a clean spacious suite that had beds like clouds, a indoor pool and spa and fitness room, laundry facilities

turns out the pool was closed for 6 of my 7 day stay laundry was closed all week none of this was disclosed

i liked the fact that there were laundry facilities free of charge

free laundry services.

seems to be in a bit of a rough area loud at night with lots of people airing their domestic laundry; took

the room was spacious with a great layout. friendly staff, decent breakfast.

staff, good breakfast, beds were comfortable, kitchen was large, strip mall close by for food

staff, good breakfast, beds were comfortable, kitchen was large, strip mall close by for food

cleanliness and very courteous staff. a good kitchenette size. tesla charging station also

kitchen and living room were not as clean as expected could use improvements and maybe even some

front desk staff informed me no laundry facility available. i needed to do some laundry.

wish there had been a microwave in the room and onsite laundry facilities

sports club that was connected via the 2nd floor was excellent, better than any gym i've been in and having a

they allow pets

there was nothing disappointed that we encountered from room service, food service

breakfast, laundry on site, pet access, close to everything.

really clean room and functional, hotel even had free laundry and coffee machine

with great breakfast, free laundry, wonderful suites, helpful staff, and a nice location, this hotel is perfect

friendly staff and free laundry service, although booking a time to do it can be challenging.

was happy to see a laundry service

hotel staff member assured us we could leave the laundry room unattended as it was a safe facility and that we

it doesn t have laundry room and most of the stores i need are far from the hotel

laundry facilities were also available for hotel guests

breakfast and no pool or hot tub, bar was closed as well as the gym, which was very disappointing

was surprised with the $---- pet fee(not a deposit)

np breakfast bar and coffee you had to pay for

very quiet except for the kids in a room making noise at 10 pm

spacious bathroom and convenient pool side room.

pleasant room, convenient gym, really friendly housekeeping staff

pet hair: i did not know you folks allowed pets

they have a guest laundry room as well

laundry room closed early

pool area is small but still fun for kids.

breakfast was very good, i felt safe didn't have to worry about area the are was beautiful

great for family trips with the little kitchenette and breakfast

that were beyond her control, all the while trying to continue to meet her obligations of getting laundry done

clean rooms,nice staff,full kitchen,laundry room,good location

they go into the laundry room and stay there until they quit

have ample parking, laundry etc

the next day i was asked to leave the hotel because i knocked on the laundry area to ask for a key and couldn

laundry room is fine but there is only one front-loading washing machine and it's broken

laundry room has 1 wach machine out of service since few days

location. breakfast included. laundry facilities.

size of the beds, beds were so comfortable, amazing bkft, pool was lovely laundry was clean and easy to use

buffet, the clean, warm pool, the fully-stocked kitchen and full-sized appliances, the clean laundry facilities

fast wifi connection

nice kitchen w/full size fridge

very clean, nice bed. kitchen and bathroom worked well.

room was more like a mini-suite, with a full kitchen, including a microwave, coffee maker, and a full-size fridge