the pool had a lot of bugs in it. they were everywhere.

on property was great except the kiosk in the casino had issues but that's an easy fix

hotel and casino really nice and well maintained you don't notice the smoking in casino at

- from the time we drove up the staff was wonderful, room was great and enjoyed playing at the casino

casino was

we were very surprised that the breakfast offerings were so good and the options were amazing

very nice clean room and great breakfast

my kids enjoyed outdoor pool and i enjoyed the hot tub

pool closing hours

breakfast

hallway from our room which was nonsmoking and the furtherest west to the far east end where the laundry room

the laundry facilities were not working

cleaned the room better. they wouldn t open up the gym for me or the laundry room.

the continental breakfast is always fresh and the dining area is clean

wifi was horrible. no elevator. outlets wouldnt hold plugs. breakfast wasnt worth staying for.

to rehabilitation there was no laundry or breakfast, coffee available

our bag of dirty laundry at the hotel when i called they were rude about me wanting them to look and make sure

wifi is pretty bad asked like 3 times to fix it, nothing happened

didn t stay for breakfast but the bed was very comfortable n the room was for people with mobility issues

indoor pool

offer coin laundry but don't make change for the machines

we took our softball team to the pool after our game

the bed was so comfortable. the staff were very friendly. enjoyed the breakfast.

the breakfast was also good and a nice added value

parking limited

t have breakfast, but i was blown away by the courtesy and kindness of shelly, the general manager

the hotel offers a pool and a gym

easy parking easy in and out

the wifi was not free like at other hotels.

small pool. got very crowded with just a few people in it.

breakfast and location were good.

location was great. very nice and clean facility. breakfast is very good and variety.

location was great as was breakfast!

the kitchen and seating area were nice to have between outings to campus and area restaurants and

loved the little details within the kitchenette

brought our extra laundry bag quickly and with a smile

laundry facilities

the only laundry room was located on the 6th floor and was not available due to maintenance

hot tub broke cable machine in gym still broke

lobby, bar and restaurant areas were very clean and the staff very attentive and pleasant

was broken in guest laundry

the laundry and pool was closed due to construction .

booked a deluxe suite for us and our 3 kids about 3 weeks in advance

breakfast was limited because of covid restrictions, but signally wrap items was adequate

staff was excellent the breakfast buffet was excellent however i noticed the bed in room 211 needs to be

and the staff did a wonderful job keeping the breakfast bar stocked as well as the towels at the pool

my husband says the spa i love the friendly way everyone engaged us

to covid silliness, breakfast was premade in a sack

the pillow and spa tub

convenient to the highway. customer parking

the pots/pans/dishes/laundry/housekeeping services all have to be bought

signage/instructions for laundry was confusing

to have towels and sheets cleaned you can always save the money and do it yourself they have laundry on-site

paying for towels in wifi laundry room

i had booked this specific room with a kitchen and bought food with the intention if cooking it, but there wasn

they do allow pets and people smoke and prop open the side entrance door, they have vending and laundry but had

no soap to pirchase for laundry, allows pets

out of laundry supplies for the on site

well lit parking lot. clean and easy access.

our view was a yucky dumpster in the parking lot

the tv had more channels available than most places, including golf channel

construction debris in parking lot

because of no maid service we were told, no tissue in holder in the bathroom and limited parking close to room

wifi totally sucked. its fine if u watch movies, but stability for games is nonexistent

it was clean, affordable, and had a full kitchen

have worked as a maid and in laundry then to maintenance

guest laundry facility made all of our clothes smell terrible

parking

getting black sole the water coming from tap is little not like that of water closets beside the gym

also that hotel is pet friendly

now the pool was nasty, had to skimmer it before my kids got in it, the breakfast was almost non-existence

staff was awesome very nice and the room was very clean and affordable - but the pool was closed =( that was a

the breakfast was a stale prepackaged danish and the coffee had no taste

extra for 1 pet is ridiculous

only the pool

laundry facility (one washer, one dryer)

we had to ask for clean towels which is fine but they were out and doing laundry at 900 at night

even though laundry detergent was suppose to be at the front desk, they were out

location is great, lots of great breakfast options, gym, self laundry facilities, late checkout if possible they

quite and clean, good breakfast

did a load of laundry and our clothes was in a different dryer

laundry broken

the laundry facilities were clean but washer didn't spin and drain as it should

it had a great pool.

wish there was more parking to where you can actually see your car from your room and that the access to the

was very noisy located at the end of the hall right by the stairs and elevator, as well as the laundry room

there was no laundry bag and when i requested one i was handed a very small trash bag appropriate to the

extra services like meals, laundry, etc

i then expressed how disgusting and humiliating it is to be standing in the lobby with dirty laundry in front

the breakfast

room was right next to maintenance/laundry which was very noisy early in the morning

it had a laundry facility.

room service has to be requested day ahead; this wan't posted anywhere

even though i didn't use them, having an on-site restaurant and bar is always a plus

the maintenance person came and tried to fix it but didn t succeed and the carpet had been peed on by a dog

laundry washer was more expensive than advertised

i asked the front desk for towels and they said they didn t have anyone doing laundry and they had no clean

the place is dirty especially outside and laundry room

were no coffee services no breakfast options or bar options

the pool and hot tub were out of service if i knew that i would not have booked it

good that they have a gym and indoor pool, and laundry

the wifi was having difficulties too

the wifi is not great, and the hallway carpets were a little dirty

only thing would be how cold the pool was, couldn't even get in it because of how cold it was

the pool is a little more drab than it looks online but we still had a good time in it.

staff-no customer service-laundry and vending machines available but never any change available at front desk

pool is closed doesn t state on the website laundry facilities do not work breakfast is closed

are too small, not enough towels in the room, no wash clothes, 1 hanger in closet, no plastic laundry bags,

i had to pay to use laundry facilitys

staff was very accommodating although i didn't ask for anything extra other than late check out but that was

was no breakfast, roches in the rooms, staff was very unfriendly, laundry facilities were bad, and druggies all

kitchen need a little fixing up

had to pay for wifi

backdoor to parking lot didn't lock.

was super old and not comfortable the kitchenette was cleanish not disgustingly dirty but not super spotless

filthy laundry room, roaches crawling by ice machine

great and friendly staff, close to restraunts, laundry facility and clean .

too small, room set up awkward, laundry area was broke

no guest laundry room

we were told that they were in the laundry

great bed. ease of breakfast. pool and laundry

laundry facilities: we attempted to use the laundry facilities, but clothes had been left in a

full kitchen with full size fridge, plates, glasses, dish washing soap, etc....

rooms were clean, pool was clean snd facility was nice

we liked the room size, kitchen, and large bathroom. we will book again in the future.

breakfast was delicious, super clean , staff was polite and very professional, overall we enjoyed

it is under renovation and parking was limited

extremely chlorinated swimming pool

the locations was excellent, close to restaurants, shopping, as well as it was close to gym our boys played

the pool was also great

in house laundry

the pool for the kids and having free breakfast!

neighbor had a dog that barked everytime somebody walked by the room and kept waking my kids up

breakfast buffet was pleasant with plenty to enjoy before you hit the road

carpet, bathroom and overall room just very dated

despite advertising laundry facilities the washer was out of service and had a sign on that had been there for

room next door were so loud banging on door yelling, kids running down the hall and screaming

gave it a nine because covid shut down their bar restaurant and pool areas, otherwise it would ve been a 10

loved the pool and sauna

clean and pool was open. nice staff

in addition, i went to the front desk to request an additional laundry bag

great breakfast

from the swimming pool yes your staff was trying to keepit very dry it's was the moms and dads

property was very clean, nice staff, extremely comfortable beds, and the pool was a plus with the kids

the pool was good for the kids, the fridge and microwave were convenient.

the pool was great

remodeling at the time. we didn't mind much because we weren't using the pool.

pool, shuttle, cookies

pool was clean and welcoming

clean and functional. good breakfast

they have a laundry room

only having to wait for laundry ...needs more washer n dryers

the laundry room has a foul humid smell.

was dirty and my non-smoking room smelled horrible, the blanket had a cigarette burn, the tub was absolutely

parking is the only issue as there were several vehicles in various states of immobility

pool and laundry that have not been functional for the two weeks that i have been here

not told about the remodeling and our room was not started but the kitchen and hall where

breakfast was a bit sparse, needed more of a selection, we ended up going to ihop.

the wifi didn't work and i felt like things were crawling on me all night

did not like the $100 non refundable pet deposit

great guest laundry

no breakfast laundry facilities and snack machine was broke

began to service room i had do not disturb sign on the door i purchased 3 bed sheets because the laundry personnel

smoking rooms and laundry

they don't really have breakfast anymore as it is advertised. guest laundry is out of order too.

the laundry only excepts debit and credit cards

told they didn t have any and room service wouldn t be in until the next day (monday) to do laundry

start calling at 10 am wanting you to pay or check out the laundry room was filled with dog

laundry room and was comfy.

facility very clean, family friendly and pet friendly

room close to exit and laundry

very clean nice staff laundry room

laundry

had smoking rooms, no deposit required

stain on there some windows are broken, motel needs remodeling it s way too old and people are smoking in non

and guest laundry

rooms were clean, staff was great, and breakfast and 24hr coffee bar was amazing! aaa+

the pool was dirty

breakfast good, staff friendly

the pool & the gym were also a plus

would like laundry room & vending machines with food.

it does have a laundry room, but the dryer didn't work the best

room were cleaned every 3 days, laundry machine required coins and card

room, fridge, microwave, smooth check in, quiet, plentiful parking, easy access, big screen cable tv, vending

the staff, the cleaniness, the breakfast. and sandy was always very friendly and helpful!

it was ok. the swimming pool was great.

we had to find another hotel at extra cost cause we had kids with

waited 30 mins in the parking lot because the man could not find my reservation

grass for pets is covered with stickers

there was a crackhead outside smoking a pipe and knocking on all the doors i felt my kids wasn t safe i do

laundry room should accept card by now.

the gentleman came out from the back apologized and said he was busy doing laundry

the location was perfect and had plenty of free parking

pool area for some reason was closed when we got there but it did open back up about an hr later,

the hotel was excellent the area after you leave the hotel parking lot is in a bad area

clean, carpet smells fresh, awesome breakfast and 24/7 fresh coffee, clean laundry, perfect ac, quiet, family

my younger son loved the pool, and my teen enjoyed the well equipped gym

breakfast was unbelievable

my younger son loved the pool, and my teen enjoyed the well equipped gym

awesome breakfast and 24/7 fresh coffee, clean laundry, perfect ac, quiet, family friendly, good pool (indoor

available for an early check in as a result of my travel

complimentary laundry detergent was super helpful and the entire staff were very polite and friendly

how clean rooms are this met my expectations, the bed was comfy enough, we were able to use the laundry service

laundry facilities were out of order pool was filthy neighboring area dirty, saw a rat crossing the

appearance, friendly, room, breakfast. walked around and liked pool area and amenities available

nice pool area, great staff and extra clean facilities.

i like the complimentary breakfast and the laundry facility

clean, comfortable, decent wifi, walking distance to diners.

drug trafficking going on in parking and near by hotel

breakfast choices

room was said to be non smoking

did laundry on site

used the laundry facilities worked great, plus the breakfast was wonderful

parking was simple with plenty of room

the hot breakfast helped me start the day, very good selection

the pools where not clean so me and kids could not get in them

room was dirty , no toilet paper , the laundry only 2 washers and always is full , my room smell a dog , at the

staying for extended stay. laundry on site and close to good establishments.

the price was fair and the laundry room and price for laundry was excellent

loved being able to do laundry and the pool and grill area was nice to sit and relax

great room, nice facilities overall. loved that it had a laundry.

ample parking very friendly front of house manager

the lady who did the breakfast made sure we did not need a thing

breakfast was nice, several options

pool was a little small and breakfast wasn't as good as i had expected

breakfast was exceptional considering the dangers of the virus

were yellow stains on the comforters, there were stains on the towels, they do not have their laundry professionally

breakfast was very good. enough variety for a quick breakfast before getting the day started.

everything was explained well, the room was extremely clean and comfortable, and the free breakfast available

fell in love with the in door pool the most and how all workers understood i was hearing impaired

breakfast was delicious and well stocked

there is a laundry area with a washer and dryer on each floor, but i didn't use them

the staff, the shuttle service was brilliant efficient laundry

extremely clean and great customer service and free laundry was a bonus!

the laundry room amazing

everything was great - the staff, the location, the room size, the bed and free laundry!

free laundry facilities

the parking is free and free laundry machines

great room. dog friendly fenced in play area. excellent breakfast.

i did not know about the pet policy and was sooooooo excited to find out that pets were welcomed ( for a fee

great location, comfortable room, good breakfast.

pool wasn t open or maybe i didn t have access but i was looking forward to taking a dip and

sausage gravy would be a nice addition to breakfast

convenient, new, very friendly and the price was great ! bar in the hotel with free breakfast!

the living room and bedroom was nice refrigerator and microwave included pool was empty me and my kids had fun

gym and pool onsite and a playroom

the laundry facilities did not take cash, and could not be charged to the room, the only way to use

the laundry room had a few machines out so i had to wait to get to those available

kids loved it

breakfast was good and our kids really enjoyed the amenities the hotel has to offer

free wifi was not available to me as a guest through any of the welcome packet information

i think $15 for their breakfast was a bit to expensive for what you were getting.

the pet fee is high

the bar lounge area

the wifi

for everything y all did i ordered roses requested for them to be put on the bed and the rose petals spread

there is restaurant and bar located in the hotel with good reasonable prices

great people from the front desk to the restaurant and beat breakfast i've had at a hotel.

room service , how clean and upgraded it was , staff was extremely nice

to have daily room service back

must request room service

i also used the laundry facilities - clean

was unaware of the pet fee prior to staying

, welcoming atmosphere in the lobby and lounge/bar, kids enjoyed the pool/hot tub immensely

great pool and great breakfast!

fire alarm went off at 6am that was a nightmare with two kids

some smoke smell. but non smoking room was great!

old facility, non smoking room but could still smell smoke throughout the hall, that filtered through the door

non smoking room stunk of stale cigarettes

heater was nice and the room was downstairs/non-smoking

we asked if they had a laundry facility

in house laundry at the weekends which is odd for a hotel of this size and there is nit enough staff on

clean, friendly, convenient. onsite laundry was awesome!

they were folding laundry in the lobby

there was no room service, no cleaning services, laundry was self service, no breakfast that was supposed to

for parking and laundry

the only complaint i'd have is the breakfast wasn't that good.

location was okay and the gym was slightly above par

location, overall nice hotel,pool was great for kids

so glad to have an actual hot breakfast again!! it was delicious ud83dude0b staff was friendly

convenient laundry

did not like that the kitchen floor was extremely sticky, i believe from over use of floor cleaner, my shoes

kitchen was just right we brought our own food and cooked a couple of meals while we were there

hotel has everything -- kitchen, fitness room, fabulous pool, great full breakfast and an evening reception,

the non-refundable pet fee

breakfast was delicious

very clean, nice front desk, good breakfast, overall everything was amazing!

it was really clean and the breakfast was excellent.

breakfast was average. location was great. stafford very accommodating and friendly

all the employees were very nice from check in to bar tender to checking out and maintenace folks with smiles

wanted to do some laundry said detergent available at front desk but they didn't have any

laundry facility is chargeable and i had trouble as it would not accept my credit card

having laundry facilities on site was very helpful and staff were very helpful during g my stay

laundry room was dirty and when the clean staff came she took a while but eventually cleaned it up

the laundry room was just down from our room with no ventilation so people propped the door open and

bar, laundry, workout room, on-site parking) and the location

we found out when we checked out that it was the pet floor

and they don't have room service

pet-friendly, friendly, helpful front desk staff, and top- notch shampoo and conditioner (dry bar)

they would not let the kids use the pool. the pool is why we picked that hotel

pool water was cold and there did not appear to be heater on in pool room

was $12 per person and limited to certain items so i didn't feel like it was a good deal for my kids

the fitness room needs some equipment .

pool was not accessible

the bar staff was ok

laundry room was very dingy, but at least it was free

stayed during an unexpected influx of guests and they were not able to keep up with that side of laundry

laundry soap and dryer sheets $1 each

the in house laundry is a token effort with 1 machine and dryer for a large hotel

key didn't work for the laundry room

refrigerator or microwave in room, small beds, no laundry facilities

the decorations, the furniture, the heated mirror in the bathroom, the pool, gym, restaurant, everything

the indoor pool and spa

kids had been looking forward all day to splashing around and it was frigid

bed, nice shower, room service, pool and hot tub

no breakfast included . no laundry service on weekends

parking was quite expensive. the wifi wasn t always very strong.

we loved the location and loved that it was pet friendly!

i didn t like the carpet in the room.

loved the history, decor, friendly staff, restaurant, bar and helpful hints

with web site offering laundry but none on site

it was non smoking but smelled like cigarettes and weed

it was loud. there were strange people loitering in parking lot.

heater worked great the bed was comfortable i booked a room that was to have 2 beds and a smoking room it had

was asleep on a couch, i had a reservation and told me several time he had no rooms, drove the parking lot and

breakfast was lacking in service, forgot the children’s milk, and had to ask for coffee that i

mary eddy’s serving breakfast and lunch would be great!!

arrived during the transition so there was no wifi, no ac in the gym, no art or decor anywhere

pool is small and pool area was busy

i reserved the room i had a choice between includes breakfast or not

staff, the shuttle service, the bed, the bathroom, the size of the room, the quality of the towels

don't know why it didn't occur to me that the top floor and open-air rooftop bar would of course be a draw for

the gal working the bar in the downstairs restaurant- forgive me for not remembering her name she was very

only thing i didn't like, would be that my husband and i couldn't order any room service at 1:00am

fitness center is small and you have to walk outside to get to it

it was close to the national cowboy and wetern heritage museum. the laundry facilities worked.