they had laundry which was great for us since we are on a long journey

oh, laundry machines on site were an added bonus and much appreciated

it was also nice that there were laundry facilities even though we didn't use them

laundry and hot tub where a bonus

breakfast was really good, the rooms were clean and the kids loved the pool

there was laundry being done at 1am

staff was very friendly and accommodating. the laundry feature was a bonus.

the lady at breakfast especially, her huge happy smile made my day start off right

car got bad door ding in parking lot- sad for

unfortunately due to covid, the gym was closed

quiet hotel great pool excellent breakfast

have the breakfast

cutlery and cooking utensils in kitchenette could be updated

$100 pet deposit.

room was big, but at the end of the hall and the parking lot is loud.

i was working out around 9 while waiting for my laundry to finish and got kicked out by the staff telling me

who i guess was in laundry room

com i was given a room next to dog owners, laundry room, staff room and exercise room and close to where people

on site laundry facilities.

they also have guest laundry

laundry room was pretty good

the hallways were constantly full of laundry bins that you had to manoeuvre around

laundry a little pricey. bed a little soft.

parking

good breakfast & large room.

pavement getting into the hotel parking area is a little rough, but really, no complaints - it was the budget

breakfast was good my son loved the waffle maker the staff was nice and kind the hotel was clean we

was close to the semi parking and it does get somewhat noisy, but we were so tired, we pretty much passed out

the tv was a little dated and the parking lot was quite pot holded from all the trucks

were pulling a trailer, their parking lot is shared with the husky truck stop - so ample room for us to

nice restaurant and separate bar with pool tables on site

the gym has only one treadmill for all the guests. no sens !

non-pool staff altered their schedule and duties so that my kids could use the slide

loved the fact that i arrived late and the bar attached was open, as i was hungry from my drive and tired and

parking in the back of property and very icy

laundry facilities great addition when you ve been on the road a while

very good location in the banff town. free parking and wifi, guest laundry are so convenient.

laundry on ground floor

room was right across from employee's work place (laundry, janitor etc

laundry room dirty

the only complaint we have was the main hallway with the laundry room (we had a room in this section) was full

stay and play package for casino regina not available. hotel had not received january coupons.

breakfast was delicious if i could give more stars i would

loved the location and pet friendly

friendly and helpful staff, clean and a hearty breakfast

the value was the right price and having onsite laundry service was a bonus

didn t like how the food for breakfast came out of the same area as the laundry

door as well as exterior, was perfect for our needs, especially as we made use of the guest laundry

was a faint laundry smell along the hallway and i hope/guess it wasn't the usual - i asked the others if they

free dog treats, free coffee and muffins, laundry on-site, fast wi-fi, large rooms, comfy beds

needs better cleaning in rooms and laundry facility cleaning

i would have liked a bigger laundry room with a few more washers and dryers.

lots of parking

pool was out of service and gym only had 3 machines which hardly worked

wish they had a one time pet rate

we checked in around 4 pm and laundry was not quite done

traffic noise and the wifi password didn't work.

location, breakfast and staff

great location, spacious rooms, great breakfast & coffee & cookies in lobby

$27 for one night for a pet is outrageous

room renovation, wifi, convenience and breakfast. staff was also helpful and pleasant.

my purposes, parking right outside the back door and staff were very accommodating and allowed a late check out

the gym area was super hot. i had a hard time exercising as it felt like a sauna.

the parking costs $15 and theres no pool

the greeting cookie is awesome. gym facilities are very good.

the location is good, close to the casino and shopping. i love the warm cookies.

and would be better if breakfast was included and if there was a pool

bar was a little under staffed for a saturday night that had a rider football game that day

the lock in our first room didn t work on the door, it just smelt like used greasy laundry in there

never ordered for room service either

short ride to the supermarket, walking distance timo the mall, restaurants, coffee shops and the casino

fact that the pool was closed due to covid, but that's totally understandable

location and great bed and pool was super chill

the bedsheets and pillows are not laundry fresh. smells like it was been vacant for a long time.

laundry room, free breakfast and other amenities

wish they could operate laundry with credit or debit cards instead of coins

the laundry room was far from the suit but i made do.

wifi is so slow it's unusable

the lobby coffee bar closed at 1:00pm, inconvenient.

i like that it s a pet friendly facility, and it is connected to both the casino and the mall

didn't use any of the hotel services like the pool or spa

beds were great. opened the slide early for the kids

i asked about the spa at reception and she basically told me to figure it out myself

is no store in or near the hotel, if you want to eat, especially in the evening, the choices are room service,

loved the hot tub and the spa in hotel

gym, hot tub,

the hotel is stunning. historic and very contemporary. we loved our stay. the gym is great also

booked spa services only to be late because the service we requested was off site

was not very clean; found a dirty cloth in the sink; i just put it in the laundry room on the counter the hot

found a cockroach in the laundry room

liked the wifi and location from the football stadium

pet policy was very threatening

also, they are not truly a pet friendly hotel

no bed making bar closes at 10pm a bit too early

the hotel was noisy with kids running up and down the

wifi was no good, the pool closed an hour early on the night we were there, no continental

kitchen cooks excellent food - room service portions were a bit small but still tasted great

and you don t get the snow removal crew to clean your parking lots in the middle of the night

disappointed that i didn t know about the laundry available on the 3rd floor

ev charging was simple

pool needs liner fixed hot tub not working

hot tub, the pool, fitness center, staff, bed, parking, wifi, tv, microwave, iron and board

of the staff that worked night time at the bar was so in rush to leave the bar 20 minutes before closing the

there was one nearby in a common area, along with laundry facilities

there is going to be a surcharge for a pet, you should state that before the booking is complete

enough winter parking

free breakfast ever, staff very nice, room very clean and beds very comfortable

they don't have a hot tub or pool

is ridiculously over priced for a continental -hallways were crowded with cleaning and laundry baskets

dirty room- no laundry facilities- not what i was expecting, disappointed

the staff we are super friendly and helpful, everyone from the room service staff to the housekeeping staff we

families especially liked it as kids were having a great time on the water slide and adults were in the hot

very reasonable room service fees

parking spots are too narrow

the delicious breakfast and the comfortable beds

friendly staff, comfy beds, great location, yummy breakfast!

gym facilities are very minimal and parking spaces are too tight.

parking lot can be hard to get to and park when traffic is heavy or if you are busy

we also took advantage of the laundry witch only cost $2 a load

attentive to me at some of the odd hours i was awake, and the faciities were great especially the laundry and

just love the hotel,the atmosphere, the staff is great, their breakfast is always good,the kids love the pool

the pool was over packed with screaming kids and staff was rude

pool was great, rooms are beautiful and clean. staff is always amazing and helpful.

laundry facilities were perfect, as we were half way through a trek from bc to ns

a water bottle fill station and laundry was so welcome

breakfast, stuffs, water park.

of parking, beautiful rooms, friendly and helpful staff

needs more handicap parking

laundry facility onsite

there was no safety box, no water bottles, no shampoo, no carpet slippers or any laundry bag.

pillows crappy, no hair conditioner or make up remover pads, or laundry bags provided.

the laundry was not well done - stains on our sheets, then hairs intertwined in our towels

is a laundry room but the machines only take coins and there's no way to exchange coins in the hotel

lastly - we were taking a day to catch up on an extended driving trip and having a laundry on-site was super

noise from laundry?

laundry room is shabby, and we had people staying by us that were so loud until around 12:30am.

easy to use with wide countertop(we love this room countertop), mini fridge microwave etc and the laundry room

we were put beside the laundry room, it smelled with chemical and the paint was peeling off the

room i booked was a business room i had no love seat to my room and we were right by the laundry room

were put in a suite 2 rooms down from their laundry facilities which they started up at 9:30 at night

breakfast and the fact that they allowed me the late check out. very grateful for that.

close to airport airport shuttle available

easy to check in. good continental breakfast.