beach location is excellent, the pool area is very nice

phone, no wifi, no toilet seat, water in the shower does not drain properly, shower is rusted and lacks a

wifi never worked and no food or drinks being sold or served

to use cause the water was green, the chairs broken and dirty, there was no restaurant, and no spa (there is

staff were very friendly and accommodating in an early check in

loved the outdoor kitchen

it s a little home away from him with an outdoor communal kitchen, lovely pool, garden and hammocks, and it

the wifi worked well

to beach, quiet, secure, clean swimming pool

rooms were comfy, i had good wifi, the tv worked well

cynthia booked massages, dinner reservations, taxis, and had laundry service prepped for us

for 4-6 people and there were just 2 of us, so we opted for a smaller (though still large) pool level unit

beautiful room, convenient location, lovely pool, friendly staff.

convenience, amenities, cleanliness & up keep, beautiful pool, calm, relaxing, quiet & fun

we had pool service everyday

the bar area with swings and sitting areas was very inviting

the plunge pool was not worth the extra money

hotel beautiful units, we stayed at a garden suite the continental breakfast was good

place, design, room, beach, service, breakfast

the breakfast and the service everywhere was wonderful

we were located in a room near the laundry: too noisy during all the day.

no laundry bags in room - needed to go to front desk to get bag and checklist then take to room,

wifi basically sucked; i think they have connection limits on all the routers so getting one of the

location in the beach and you can sit in the pool and watch the ocean

infinite pool overlooking beautiful la ropa beach and the bay is incredible

sand right on beautiful la ropa beach, extremely friendly and nice staff who are not pushy, full breakfast, and

i showed a picture of our reservation clearly showing wifi, ac and breakfast included

the sunset bar was amazing and salvadore the bartender was fabulous!

not much variety in the included breakfast

breakfast included was nice

was great , except the waiters at the swimming pool, not friendly, make you feel uncomfortable and service slow

waiter below the pool at the tables stole my wallet

happy hour in the pool bar 3-4

we loved the pool and swim up bar and the beach is beautiful

might provide an alternative for evening meals on the night your kitchen is closed

clarins feels like a very retro spa choice!

sunset drinks at roof bar with acoustic mexican music 2x per week

the suite was top notch with our personal infinity pool

no bar for drinks

from the taxi service from airport to the room, all the employees, restaurant, pool areas

the room we were moved to the next day after complaining was better, but still quite noisy (laundry starts up

the pina coladas, the happy hour, the breakfast, the wonderful view and the nice pool.

very, very noisy place right above the pool with kids playing until late at night along with comings and goings

nice pool and bar area with great views, intimate

the pool and restaurant

breakfast was fine. location is great.

didn't have breakfast here as there are so many good restaurants to try out in the area

not eat there because breakfast was not served until 9:00 am; all other restaurants serving breakfast opened at

location of our room was right in middle of property, and anyone having breakfast was right at our window, as

kids got noisy in the pool several afternoons

location- close to beaches, restaurants and laundry organic coffee awesome.

cleaning staff did excellent cleaning the room and the kitchen area

was quiet and the pool was nice to have since it s not on the beach

wifi was spotty at times

has a communial tiki kitchen and bbq next to the pool which is great for socialising with other guests

the few days i was there there was construction in the laundry on the first floor and at 8:15 each morning

the laundry on the ground floor is very convenient too

laundry downstairs, sharing space with the lobby

in front of the hotel were five parking spots which were always occupied by customers from a laundry service

commercial laundry at the entrance makes booking a room on a higher floor advisable

food was delicious and everyone was more than accommodating throughout our stay with directions, laundry,

free bottled water bar fridge bath robes , face clothes our room had a cold water jacuzzi , very nice in the

the bar and restaurant were great too

private pool in the balcony

very good wifi , even in the rooms

this is not a place that is good for a long stay, as there are no laundry facilities here

staff were very attentive and even did some laundry for us as we are in a long trip across mexico

great laundry service

had no hot water in the kitchen

nice view to the bay and great pool

wifi is so weak you cannot download anything from the internet

location!! air-conditioning wifi

basic room with everything needed and good wifi

location super, little traffic noise, good a/c und wifi

at night a gas smell exists because laundry sistema is not good

party party party being given a room above the laundry room where the wash and spin cycle went to 4am

our room was warm and noisy cause it was located above the hotel laundry

some services were sub-par like the ice machine and laundry, but in the end i always got what i requested

don't send out laundry..the downey smell is awful!!

like the park like setting with pool

pool was very unclean, at our arrival which was late afternoon

pictures it looks really pretty; but this hotel needs maintenance, and a lot of maintenance; the pool area

swim up bar was very untidy

no fitness center no working hot tubs outside pool was only thing hey had and bartender was only there in

kitchen basic but perfect for what we needed

the family next door woke me up every morning before 6:30 screaming and playing in the pool, screaming from

the swimming pool is great refreshmenr when chilling after surfing

place is great, i would definitely stay here again, i love the bungalows and the pool area