loved that pellston was affordable, had a wonderful pool, and staff was very friendly and helpful

have a shuttle to pick you up or drop you off at the airport

plenty of parking

breakfast was lacking. waffle machine was down. only had orange juice and white milk.

fitness center was bare minimum, no cleaner to wipe down machine when finished

a full kitchen and laundry in the condo made the trip more comfortable

the shuttles weren't very easy to get in and out of for the elderly who were with us.

a full kitchen and laundry in the condo made the trip more comfortable

there is virtually no lighting on the drive into the resort and in the parking lots

location, golf courses, young americans, one of our favorite places.

to get one to work,wi-fi kept stopping, no working locks on patio door, soap dispensers broke in laundry room

the pillows smelled like dirty laundry

the hotel is right on the beach. the water park is so good for kids.

didnt like that the pool and waterpark were closed due to being off season; granted we could go to another hotel

the hotel was very clean, what we like best about it was are four leged kids were welcomed

inexpensive. clean. everything works. laundry on site. walk to downtown

the laundry facilities were not all in working order, and the hair dryer in our room did not work

very noisy next to laundry and ice machine

to the bridge too so you didnt have to go far to go across if you wanted had vending machine laundry room and

the wifi was okay

there was laundry facilities on site

a bit outdated, bags of hotel trash and dirty laundry in big bins outside entrance to the lobby

room 109 was directly below laundry room(

location and price with good laundry facilities

but then i jusy said stop cause i wouldn't want him to have it anyways if it was mixed with other laundry

laundry machines didn't work very well.

booked my room for the week because we were travelling in on motorcycles and it had a laundry facility and

- i think every thing was cooked in a microwave including the eggs pool a bit too cold laundry on site - i d

workers were loud and slamming their laundry buckets

besides not having a hot tub in the pool area, i really have no complaints.

the washer and dryer was a plus and great price to do your laundry

the laundry was right outside our room and had no hours of operation, there were people waking us up in

no wifi anywhere in the hotel

the pool room was in a little greenhouse building in the parking lot and didn t have any ventilation, so my

soap, very little plugs, wifi didn t work, hot water took minimum of five minutes to get

there was no coin machine in the laundry room and the detergeant dispenser was broken

were not kept up, the pool area was dirty, broken lights, doors didn t work right to get into laundry area,

room was right next to the office and laundry, dryers vibrated the room at night

no laundry service available as they were installing new washers

that i had to ask for an ironing board when a holder was mounted in the wall, i had to ask for laundry bags none

no laundry in building. no breakfast. the cost was about 50.0 too high for what it was.

neglect which resulted in an empty laundry basket getting blown into our car parked at our room

bit run down and the laundry stinks also the tub did not drain well and the office was supposed to open at 7

very pet friendly

there was a good variety of foods to choose from at breakfast

were very clean, breakfast was huge, access to rec room & laundry room was nice and the water park/pool was cool

laundry room was used as a storage for coffee tables

the cleaning sraff had dirty laundry tossed on the floor in the halls in several places, hotels usually have

unclear on if there was laundry on site

the rooms were cleaned everyday and didn t have change for the laundry that was in the other hotel since that

beautiful pool, laundry

clean, quite, and the on-site laundry facility was great

swimming pool area was excellent also

that requires entry through the main door, for security reasons, rather than access right to the parking lot

pick up the exact location of the property catv did not work for network stations / probably a wifi or transmission

they leave all there laundry in the

there was mold in my original room and the laundry room didn t work

i wasnt happy that the laundry room wasnt working so i had to go across the street to another hotel to do

the facility was nice. game room, waterpark, laundry room, etc. location was great.

dirty laundry hampers all over the hallways, staff was not friendly.

the water park for the kids was amazing!

the water park for the kids was amazing!

the water park for the kids was amazing!

you have to walk across to have access to a laundry room, also the ice machine is behind the first building by

water park and a laundry facilities are at neighboring properties

water park and a laundry facilities are at neighboring properties

the indoor water park/heated pool/huge swim spa was nice

kids enjoyed the water park once, then it was closed down, but we weren’t told why

the laundry area doors were kept open in the main hall for everyone to see the dirty laundry, and there

laundry facilities available

screen door holes could not open and no laundry bags breakfast bar had hard pancakes seemed to be frozen and

the laundry room was also very reasonably priced

2 of 3 guest laundry broken for whole week of stay, was forced to use laundromat facility 20 minutes away

cobwebs in places, no stopper in bathtub, wallpaper peeling, tiles missing, couldn t connect to wifi, etc

spa tub

the hotel's private beach area was nice for our kids to play and swim. the staff was friendly.

of services were not available or known, like reception and phone not working, wifi not explained what password

don t usually like hotels where you walk up to the door from the street or parking lot

as advertised- there was no free breakfast, no onsite guest laundry, no fitness room, the sauna was closed off

was still clean room next door at 11pm and you had to walk over housekeepings trash and dirty laundry

) laundry piled as high as our window was pretty disgusting

also a lot of laundry carts, etc

not lit well and dirty laundry even on the ground

were on the 3rd floor, which was convienient to laundry and breakfast

mouse droppings on laundry

like musty laundry that had been left wet

laundry facilities further away and we got wet-when it rained...no problem tho...

only 2 sets of laundry/dryer machines leading to long wait

laundry and utility rooms were in use from early morning and staff were very noisy.

laundry facilities onsite

we also used the laundry facilities

comfortable and quiet. handy to have laundry facilities as well. the breakfast was very good.

staff were terrific & very helpful. particularly enjoyed the pool & breakfast

hard water stains..no laundry facilities

there was no self serve laundry available

not enough parking spots

wifi was excellent in our room

clean quiet room, nice parking lot, easy access to room

did a load of laundry

that laundry wasn t in seperate room and had to be shut off early

having access to laundry was a huge bonus

appreciated having a laundry basket in the bathroom for used

a room in the first floor right across the laundry area and very high traffic between other guests and staff

had booked two rooms and they were separated by the laundry room.

pool and laundry facilities

loved having laundry on site, son loved the deep pool

soap or dispenser in the laundry room, fridge was hidden in the closet (didn't see it till next

the laundry facilities were clean, but only open from 9 to 9, which was inconvenient for our travel

the laundry room was a plus for me also

room was right between the pool and laundry facility

the laundry room was on the other side of the wall, very loud

was allergic to the laundry soap used and spent the night in urgent care

staff are arrogant, not clean and they gave us the room with slanted flooring and next to laundry

however, it was good looking, clean, had a fireplace

stayed in the suite and the fireplace was a nice added touch for the room.

wifi was reliable

i didn't make use of the room's fireplace or the common area outdoors (chairs and fire pit), but i thought they

ceiling light did not work in our room, there wasn't a laundry bag, and there was dirt stains on a duvet cover

the people next to us, we could hear them filling up their spa tub and the jets

the parking lot wasnot paved, wet and junky.

the room was clean and the breakfast was very good. i also liked your hot tub and pool.

spa tub was big and worked perfectly.

it was a nice touch to have a laundry basket in the room and the little shelf above the sink

detergent available for laundry; i had to run across a busy highway to get detergent from a dollar store

i brought my own laundry soap since the laundry soap dispenser was out of order

well kept. lovely breakfast. beautiful. i liked how there was a laundry basket for dirty towels.

i appreciated the room we were given, first floor close to the back door and laundry

breakfast was very good, the hot tub and pool area was clean, warm and refreshing

liked that our room was near the pool; the kids really enjoyed close and easy access to the pool

parking fills up fast at night.

instead we had a room on ground floor facing parking lot and next ti the water room which all night pumps in

we arrived very late. the staff were great. breakfast and coffee were great.pool great for kids.

very weak wifi

surprised by the 1st floor rooms covered parking

economical, free breakfast all day

parking spaces were to small,not wide enough

wifi connection didn't work, the bathroom door wouldn't open all the way or close all the way ,

very clean, beautiful view, breakfast was wonderful

the hot tub spa is cold in the morning.

the parking spaces in front of the building is on a slant and hard to unload luggage on to a dolly

pool. breakfast selections. convenient location. kind staff.

the pool area was clean and had lots of towels

was amazing, the people went above and beyond, the hotel's nice touches (laundry basket to put towels, beautiful

laundry on site

the little extras that i noticed, and appreciated, were the laundry basket in the bathroom for wet & used towels

staff friendly and gave us free laundry powder for washing

location was great. nice staff. room had amenities. laundry room access.

the location was excellent for accessing shopping, food, and casino

got $30 in gambling/casino food vouchers each day we stayed, so makes the value even better

the pool area was very nice as was the free breakfast

i didn't try the pool, but i will next time

however, i feel they are expecting most people to spend more time at the casino and less in the room

it is not by the water, or pool. it is located up the hill by the golf club.

thought i was staying at the cottages at bay harbor, not across the street at a cottage on a golf course

kitchen dishes, pots and pans just okay

had no idea the cottage was on a golf course

plenty of room, ping pong table in the basement, and golf course sidewalk to run on

room, convenient bike rentals, convenient restaurant and bar on site

sink for bathroom/kitchen. lighting poor for shaving/ makeup.

a hot tub would be a nice addition to the pool area

the pool was pretty awesome, but we discovered that it fills up with kids really fast

had to use sink in mini kitchen for shaving etc