there is also good wifi at the hotel

was a bit cold at night i wish breakfast was included / they had a la carte service, buffet is

very clean and such a beautiful hotel!! so close to el centro. wifi worked wonderful!

breakfast was just good

we had breakfast in the hotel on a couple of mornings and the food was very good

there is a laundry service in the hotel

very comfortable bed! strong wifi in the room. good hot water. clean.

no wifi. view of next door market roofs.

the wifi did not work in my room, had to use it in the main area

location is very crowded the parking lot is two blocks away from the actual hotel

parking lot of hotel is about 4 blocks away from hotel; even though there are some spots in front

only few parking spot in front of the hotel, need to bring the car 10min away room had two windows above a

parking a long way and traffic very bad

parking was a pain, we had to park 5 to 6 blocks from the hotel.

had to leave the car in a designated parking area on the street at a nearby hotel and were upset to find that

the parking was a little issue, but it is considerable

internet; no elevator to the room on a third floor, no parking nearby

kids couldn't sleep

tv was broken, a big circle on the screen, couldn't use phones or wifi in the room, staff said it was because

she also arranged for us to have laundry done

natural lighting ok the room (no outside windows) no wifi no breakfast (even when they said that was

small but secure parking

wifi in the room never worked

wifi connection was not great

the staff were very friendly and they did some laundry for us, which was very useful

the parking was a long way off we appreciated the security of the location and the effect was minimized

wifi worked well for us

parking is free at a guarded parking lot about 2 blocks from hotel

closer parking

had a problem with non working fireplace and it was a cold evening.

parking

there were no windows and ventilation was poor only a gas fireplace which required staff assistance to operate

we drove and the hotel offered parking where we parked from friday to monday afternoon and on picking up the

only issue is that the fireplace fills the room with smoke, this such a nice touch to have one in this cold

free parking in a secure lot directly across from the hotel

breakfast only meal served

wifi weak in our room.

wifi didn t reach my room, credit card was not accepted, parking is not close

room was not what i had booked online, also i had to lay more upon arrival for amenities and the wifi didn't

the room was great especially given it had a fireplace (it gets cold in patzcuaro at night) so every night we

overall the room was very clean, the beds were good and the tv and wifi worked great

the room was great especially given it had a fireplace (it gets cold in

- no wifi available in the room we had

it's about 5-10 mins walk from the zocalo, and nice breakfast

each room has a sitting area with a fireplace for extra cozy evenings

the fireplace worked, though it took a few tries to get it going

wifi signal was spotty in the room, was just fine closer to the lobby.

) also the wifi was a little sketchy

cold in the morning and the fireplace did not have enough wood to last the night.

the breakfast is delicious and we had the best sleep in our room that we had had in years

breakfast served every morning (often with a roaring wood fire) was delightful

no breakfast

above and beyond hosts didier and gemma offer 5-star accommodations, breakfast, service and and an impeccably

the hotel is pet friendly, and the costs for the dog were 150 pesos per stay

wifi could be stronger

the place is very beautiful, clean, comfortable, quiet, good wifi, right in the center near the market

wifi upstairs could be a bit spotty

the wifi cannot be used in the room, but you don't want to stay in the cold and humid outdoor area at

wifi was strong and consistent

breakfast is included and is just delicious

wifi could be boosted

(the kitchen began serving coffee at 7 too long for us to wait), but that is not uncommon here in

excellent breakfast

we parked the car in the hotel parking area and walked or caught a collectivo s to where ever we went, in

)their off street parking area which is behind a locked gate is just before you get to reception

free parking was available onsite

in addition, we really appreciated secure parking and the central location

parking, same room as last stay, decor.

breakfast was wonderful on a terrace just outside our room highly recommended

wifi was terrible

breakfast is great

breakfast was great and the services was outstanding

breakfast was great

booking.com did not explain correctly that breakfast other than continental came with a supply

the continental breakfast is not the typical continental breakfast

the hotel included a wonderful continental breakfast consisting of fresh fruit, yogurt, artisan breads, fresh

it only has one bar and was constantly going out

wifi

breakfast was under value, they said breakfast included ( they said good) and it was just

we called the bar and they said they would send the drinks but never came

although nicely prepared, the breakfast omelet was too big, too

the hotel is beautifully decorated and furnished. breakfast is great.

is private and tranquil with exceptionally beautiful views from the guestroom, dining room, bar, and balconies

the parking attendents and laundry worker were exceptional

comfortable rooms with wifi, good restaurant nice atmosphere

pool was not what i expected it was dirty, the food a little pricy and no wifi were my room was because it was

good wifi, heater in our room

and their restaurant food and bar drinks were great too

only thing that could have made it better would be a swimming pool or jacuzzi in the grounds

hot water, no telephone, no room service, no fireplace, windows broken

great views, good wifi and cable tv with english language movie channel, good breakfast.

one had decent wifi and the other didn't have any

it took a little doing to get a good wifi signal

and comfortable, great shower and bath, good storage opportunities service was excellent the breakfast was

great fireplace

my son took advantage of the pool overlooking the beautiful lake

bed was super comfortable & fireplace in room

parking spaces