laundry is washed at a very overpriced price and is not clean

delicious breakfast and the ubication is good

air conditioners work great, and the breakfast is very good

the beautiful spaces, and the possibility of using the pool and jacuzzi, are excellent

wifi worked mostly ok

breakfast was good. the staff was amazing.

expensive laundry, 10 euros for maybe 3-4kg

toilet paper wasn't properly attached and kept falling off, and they had a major fail with their laundry, where

used their laundry service and it was perfect

room with kitchen wifi very good personal very friendly parking very safe climatic rooms good breakfast ud83eudd

not clean need more confortables it gets a little chill at night need some plates if you get a kitchen in the

the breakfast was very good. the room was clean.

wasn't a explanation about the range of time u could take the breakfast, and one person of the staff show disgust

no hot water, no breakfast

only the breakfast

small american breakfast

had to walk through bird droppings to get to room and pool

pool is big and clean

breakfast was outstanding

breakfast is ok

skipped the breakfast after seeing dog feeding dishes on the food prep counter of the outside kitchen

of the attractions of the hotel are not open or functioning during the week ( club, bar at the pool)

room and some of the attractions of the hotel are not open or functioning during the week ( club, bar at the

there were clothes lines for hanging wet laundry

showers no privacy grandson extremely rude to your housekeeper being spied on by grandson near pool when family

everything. the breakfast , the sancocho, t y e pool, the staff, the installation

lovely pool for cooling down

lovely garden with pool

wifi could ve been faster

breakfast has nothing to do with what is said and showed in booking website

the breakfast was very good as

no swimming pool at all. it s five minutes away. it s a little bit cheating.

they changed me to another room where there was no wifi

the attention of the staff and the parking service

for the surprise, they came with breakfast in the morning

location. access to secure parking.

breakfast, the location and the staff. quiet neighborhood.

the front desk attendant help with luggage and breakfast was made hot

the location was great, and it included parking on the premises.

secure underground parking :-)

wasn t many breakfast options could do with more variety and the gym was very tiny and there was no

you can also use the pool and the gym at the spiwak hotel property 2 blocks away which is amazing

great breakfast and it s smart to stay across the street from chipichape centro commercial

having room service available would be a nice added benefit

wifi was consistent or stable

wifi was good most of the time just intermittently dropped out for a few minutes at nights when the

nice breakfast

the staff was friendly breakfast was great

the service, staff/employees, wifi, lack of blankets, no hot water, terrible service.

room was very clean, staff attentive and the breakfast delicious

the aircon and wifi worked well

they didn't ask our preferences for breakfast as it included sausages but we are vegetarian

breakfast was good

lactose free milk, only one option for the sides; tv signal it's pretty bad, just a few channels, wifi really

staff needs to use softener on laundry.

were friendly done any laundry i wanted done its location is great short walk to bus terminal choice of fan or

wifi didn't work at all

parking decent location friendly staff hot water air-conditioning overall has the basics you want

didn t like the laundry service should ve been a little bit more clear about the charges for the laundry

few variety for breakfast

the breakfast selection was very poor, not many choices and not so great quality

breakfast was simple but good and the room was cozy

comfortable rooms, helpful staff, amazing breakfast...

the breakfast is great

breakfast, and location

breakfast included and very affordable mini-bar prices

a good breakfast and overall very good value

location. staff. nice breakfast.

laundry staff woke us up at 8 am asking for laundry needs

laundry service was okay but even there you get called out of bed at 7:30 in the morning as someone

advertise 24 hour room service but then the kitchen is not open early in the morning for breakfast

security was always nice and very protective of the guest staying at the hotel and also the breakfast was really

amazing comfortable clean and spacious , friendly and helpful staff (neston bryan and andres), breakfast, location

stage is amazing, the pool on the rooftop so clean and big, room service staff very helpful even super late at

the front desk service. however the cleaning and room service was impecable.

excellent breakfast room s everything thank you so much

the view and the central location. breakfast was amazing

also, by that it was not possible to receive room service with the food from the restaurant

we needed to have laundry done and they advised it was 32000cop, and we just got it done since it was easier

staff, very new hotel, room was very clean and was even equipped with a kitchen

not too much, maybe more choice during breakfast ?

was ok, but i think it needs more variety of food like cereals for kids, sandwiches, variety of fruits and juices

there was a kitchen but no plates. maybe add some plates, mugs, etc. to the kitchen.

it had a hot tub, ac, tv and good wifi

wifi was on the slow side, poor bed and pillows, hotel won't accept credit cards, cash only, i have

no food asides from breakfast :(

buffet breakfast which was great and had many protein, carbohydrate and fruit options

i'll definitely book again every time i have a business trip to cali, oh and the coffee in the breakfast one

gym was really limitted and located at a terrace, too hot for working out, only the treadmill

loved the upgrade to king size bed and early check in whitout cost

the morning the receptionist just left us waiting at the table for 15 minutes before taking our breakfast order

staff and gym

swimming pool very big, comfortable rooms good breakfast very clean

breakfast was nice,

used the pool and spa and exercise weight equipment and it was good however just needs some tlc and things like

3 days, without wifi that was terrible

a lot of things the gym was locked the elevator was terrible. the place was just old

hotel torre de cali is well located in the city and the roof top bar was excellent, although it was not part

breakfast didn't know anything about breakfast the gym was awful the hotel was old i would

the breakfast was excellent full of tasty options

the bar on top floor is amazing

- we wanted to do laundry but the price was insane, it was like 4,000 per underwear and 8,000 for t-shirt

breakfast was very nice with a good choice

breakfast was excellent with a variety of foods

location is nice, and the flamingo which is on the roof is a great restaurant / salsa bar

kids enjoyed the pool

laundry ruined a very expensive skirt and a pair of my son pants and didn't tell me

great staff, very helpful, good service, good and varied breakfast, clean pool. nice location.

well equipped spacious room, nice pool and exercise facilities

excellent people to help you and ready to assist you, also great breakfast

the pool on the 2nd floor is a plus for the hottest days in cali

the atmosphere was very welcoming, the breakfast was excellent, and the rooms were quiet and peaceful

the breakfast

more clean towels and fresh water in the gym

facilities of the hotel are great- the jacuzzi, the sauna, the pool on the roof

the gym did not have air conditioning and it was very hot the neighborhood was a little bit

the elevator goes only to half floors, no lobby bar , no minibar in the rooms

the room service was exceptionally prompt

no toiletries in the room on the day of arrival (not even a single bar of soap)

plus, there is a disco/ bar on the top floor, so the noise (especially on the weekend) is pretty intense, even

azing manicurist downstairs) cheap food options and good transportation room is very clean and breakfast option

recently remodeled hotel ...looks new; good breakfast included; strong wifi; overall quiet

there is a club nearby and the music can be loud depending on where your room is located staff at breakfast is

recently remodeled hotel ...looks new; good breakfast included; strong wifi; overall quiet

paya

tho they the told us the breakfast was a buffet, the breakfast was limited and you cant repeat , also very small

very neat with 2 beds; it was big and it did have hot water 4) daily cleaning excellent 5) daily breakfast was

breakfast was very poor, every day the same, i did not eat it, only consume the fruits

the pool i think must be more big .

laundry is way too expensive, and items got misplace and received items were not ours

laundry services are extremly high. request price list before you ask for an extra service.

friendly staff, big room, nice breakfast

loved the breakfast dining area

a little advice would be o improve (just a little actually) the wifi signal, as at certain places you don't

great location, delicious breakfast, comfortable.

i can stay there the next time, all the staff from the cleaning lady martha to the front desk and bar was amazing

this is a comfortable hotel, you rest very well and have an excellent breakfast.

needless is to say that this hotel has the best breakfast ever (yes, you have to pay 20

clean, big, kitchenette,ac, good wifi, quiet area

it had a very comfortable bed and a small kitchen with all the appliances

there was a kitchen available, but still lacked utensils, plates, cups, and cooking utensils

location es excellent, the room was clean and have kitchen items in the room give added value

the breakfast was not fantastic as others have reported

old bedsheets, dirty towels, everyday same breakfast, too noisy etc , except friendly

wifi didn t work on fifth floor

staff, cleanliness, breakfast, parking, beds

great breakfast, nice little gym

hotel porter always on the ball for whatever you may need oh and last but not least hotel offer a laundry service

you leave the power goes off and my room got very hot and it made me worry constantly about my pet and not enjoy

great breakfast. free based on my plan. the staff, jonathan and young man at desk are excellent.

no lights on my floor at night. the breakfast can be set better. but it was fine.

lots of simple breakfast options

wifi was good and air con was great

wifi in room was useless

the wifi is spotty.

only fault i could find was with the hotel s inefficient laundry service which admittedly probably isn t a

parking is in a line, they do not write down the room number of the owner of the car that parks

breakfast wasn't good.

secure parking for our motorbike

the breakfast was very poor

i started with a small 'studio' room and then moved to a one bedroom complete with kitchen, tv, and living room

almost no kitchen utensils in the apartment

laundry service is a rip-off - make sure to haggle a price beforehand, and don't give them the

bring your own shampoo. some morning noise from the parking in the morning.

wifi signal was strong

parking lot right below

overlooking their parking garage noisy at 6 am

breakfast was in small portions and very limited.

rooftop area nice restaurant and bar with

the staff were polite and helpful and free breakfast is very good

nice pool on roof , decent rooms good wifi , clean , nice staff

good price for what you get. good pool on the rooftop. friendly and helpful staff

the gym isn t anything special and there isn t a swimming pool

the breakfast is fantastic

private parking

poor quality of the room service food

wifi works well, staff truly a 5star attitude

a perennial favorite of mine. inexpensive, bright, clean room , wifi was great, even hot water.

wifi was a bit inconsistant

for example, when i ask if that was a laundry service available anywhere they simply said no and did not attempt

ladies in the kitchen-restaurant were great

wifi was awful, and there wasn t really a place to do work in the room

only parking for 4 cars.

room service is not part of the hotel, so charges cannot be added to the room, the saunas and hot

breakfast was excellent, room very good.

we had a little impasse with the room service and we told this during checkout.

the pool was small and the water was much warmer than expected

the breakfast was sketchy sorry to say. probably due to covid restrictions

breakfast room & gym

room was huge, but there was no window, except to the laundry room

room was not quite the one we reserved, did not have any kitchen facilities, but still

average breakfast. bad coffee. loud noise from ac over night. no english on the reception.

they can bring breakfast to your room and eat like a king!

the staff are lovely, the breakfast is excellent with more choices than you normally see, and a menu in english

the pool was a bit small

the pool closes very early (6pm), breakfast could have more choice and day-to-day variety

they didnt had breakfast for the room!

service, 3 conditioners and no shampoo, no bath cap was not solved in 3 days room service with no napkins extra

that the pool/bar area wasn't open.