asked to change laundry detergent and fabric softener sold at the desk to be charged to the room and they said

good breakfast, great lobby and pool area

amenities except wifi

teens walking around the doors and parking lot.

i love the bar and the friendly atmosphere and staff

the pool, location, and ability to do laundry and not have to leave.

do you recycle? and use organic laundry soaps and cleaning supplies?

lack of snow removal in parking lot and along sidewalks

kids not running around making noise

room was very nice, good layout the breakfast was particularly good

i liked the full kitchen and the laundry facilities. i also like the large tv

the inhouse laundry machine services were excellent

large parking space, secured bike rack and services on site (laundry, fitness) are appreciated

also credit card for laundry use

lots of parking all around building

gym is below average

very new and clean. great coffee and breakfast!

pool water was a little too cold to enjoy. our grandkids still enjoyed it!!

i didnt get a chance to use the pool or grab breakfast unfortunately but the breakfast area and pool both looked

there with our youth baseball team- but there was a bachelorette party there that was up in the parking lot

the manager the next day i mentioned to her how when i got the linens the night before from the laundry room

it had laundry facilities and breakfast was wonderful with similar yet different freshly cooked options

was perfect, room size was great, full size fridge and fully stocked kitchenette was awesome, bed was comfortable

the breakfast was much better than other hotels i have visited

my biggest concern was the big rust spot in the pool on the step

the manager offer for us to get laundry done

the holes in the roads parking lot

the pool is the perfect temperature and very big

we could even ask, she upgraded us to an accessible room, which also was perfect for having 3 kids, including

the breakfast was the best i ve seen so far at a hotel in lansing, and i ve stayed at several

the room was not clean. dirty tissues, smelled like dirty laundry.

room was wonderful and so was the breakfast.

clean , nice breakfast

the pool wasn t operational!

this hotel had an amazing breakfast included!

ended up having to take laundry 5 miles away to a safe laundromat and paid 3x what it would have been at the

the pool was not heated as advertised and dirty.

building wasn t kept up on the inside like the wallpaper looked like it was peeling off, the pool looked dirty

road in the parking lot had a big pothole in it and i damaged my wheel and it required wheel alignment

and the bar/ snack bar guy was funny and awesome

the bar in the entry hall is entirely satisfactory

i liked the gym facilities: more than adequate compared to others

no service to bring fresh towels black mold in pool area

stayed here for pool. water was way too cold

brilliantly located in the heart of miami safe for the kids/teenagers

bathrooms were small. no not tub, no laundry

heated pool, free breakfast, exercise room, laundry room, comfortable beds, and location

going to a laundry mat for laundry. rooms were cleaned only at checkout.

they had a pool, laundry and breakfast in the morning, good location

friendly staff, pet friendly and easy parking

of a full service restaurant given its location and lack of guest laundry for extended stay

hoping for laundry service or machines

on the 9th floor on friday/saturday nights if you need to be to bed early, due to the rooftop bar being the

i liked the location and the wifi.

rooftop bar has awesome views of msu campus

just overall my adult kids and i all felt that it was below average for breakfast at a hotel

was friendly - always spoke to me in passing handled key issue with apologies wifi great / pool was excellent

restaurant appeared to be non-existent, and the bar staff attitude & poor food selection for a tired and

nice and modern hotel: pleasant surprise; good facilities, great bar and restaurant

i felt the additional pet charge was excessive.

i appreciated the ev charger, but one car was parked at it all day and night

the cleaning service is good and, besides, there is a gym and a swimming pool

friendly staff made even more delightful the holiday weekend. pet was welcomed with open arms!

everything great comfortable quiet atmosphere as well as great breakfast

wasn't sure which door was the main door and not all of the parking spaces had easy access to the front door

breakfast area had limited seats

breakfast included. convenient parking to room.

i loved the room layout ! kitchen a little outdated but everything else was superb!

used the fitness center and it was decent

wifi was spotty and kept going out.

unfortunately during my stays the laundry room were out of service,

you have to have coins for laundry detergent, which is not convenient

the guest laundry. the filtered water dispenser for water bottles in gym.

the guest laundry. the filtered water dispenser for water bottles in gym.

the cold pool

the laundry facility was excellent, top of the line large washers

free laundry services. cute kitchenette supplied with pots pans and dishes.

should have been like a laundry or fitness room

room with everything you need, free laundry on site and very nice staff

what s more, the free guest laundry and fitness center is in really good condition

was closed, but we were able to use the fairfield pool next door - but we didn't stay long bc my kids said the

breakfast was great too

parties, or relationship drama, that spilled into the hallways throughout the night - waking my kids

pool was cold, could hear people above walking around in their room as well as people below us

a group of kids that were staying their were on drugs trashing the parking lot

breakfast

the breakfast buffet was fine. had oatmeal, fruit.

had my laundry done there but it was returned with one missing item that was never to be found or

the beds are comfortable, the rooms are always clean, service is friendly, and the gym is good enough

booking dot com stated it was pet friendly, but they only accepted dogs, not cats.

breakfast could be improved

from check in and the clerk at the desk to the room to the fantastic breakfast there needs to be an option on

was there anything i did enjoy... on site laundry is the only pro to this establishment.

that there is a laundry room

beautiful pool

nice room size. pet friendly. nice staff.

i like the fact that it's on one floor, ''pet''friendly'' & there's an outside pool

laundry bag really begging to clean room covid is over breakfast lame you need a mystery buyer at

the pool and hot tub close to early. maybe an adult swim from 10pm to 2am??? just a suggestion.

heated pool and hot buffet breakfast

very clean, had a gym, pool, and nice breakfast area.

loved the breakfast and location, also maintenence guy helped me get my car started.

the room was comfy and clean...and used the laundry...was a great bonus...

very helpful i just wish i had more time to get to the pool

loved the location and being able to walk across the parking lot for dinner

uncontrolled pool area, too many kids without any supervision, running, throwing balls at everyone's heads,

a lot of kids constantly at the pool

very clean, laundry room was nice, staff friendly and helpful

i loved that it had an on-site laundry room, we will definitely stay here again

phone in our room didn't work, one of the washing machines in the laundry room jammed up when i put change in

the laundry facilities were clean and easy to access

the rooms were clean and traveling over 12 hours for a week made the guest laundry a gem

opened elevator door laundry shoot door was left open

those poor people had to do multiple jobs when we first arrived the laundry lady was trying to do the front

was in poor condition, rooms were outdated, we are in a room directly next to the laundry room and heard

124 is right next to the laundry room and was a little loud at times but it didn't interfere with our sleep

lots of kids running around because of the pool

the breakfast, laundry, and free internet were great and really made a difference and added to our stay

love the affordable price, the breakfast area, the clean rooms and comfy beds, the free laundry services and

the pool and hot tub were so nice to play and relax in

pool was small

i miss the regular breakfast, but do to covid-19, they supplied grab and go options.

you walk into the hotel, there is a sign on the front that says everything is closed the pool the spa the

parking lot was poorly maintained and was not near and

that the pool was under maintenance .

they tried on a breakfast but failed. parking is a problem and challenge

did not understand why the bar was closed when bars all over town were open even with covid still around