sharing pool with other hotel

i also loved the gym

breakfast became not interesting again after the third day

the breakfast was outstanding

pet-friendly hotel

room with everything you need, free laundry on site and very nice staff

free laundry services. cute kitchenette supplied with pots pans and dishes.

everything was very clean and the laundry/fitness facilities were excellent

loved the free laundry

should have been like a laundry or fitness room

was in poor condition, rooms were outdated, we are in a room directly next to the laundry room and heard

124 is right next to the laundry room and was a little loud at times but it didn't interfere with our sleep

opened elevator door laundry shoot door was left open

those poor people had to do multiple jobs when we first arrived the laundry lady was trying to do the front

the hot breakfast was stopped days before i got there, which the desk did not know about

the guest laundry. the filtered water dispenser for water bottles in gym.

unfortunately during my stays the laundry room were out of service,

you have to have coins for laundry detergent, which is not convenient

breakfast was fine, better than most we ve had. a large variety of choices.

breakfast was decent: muffins and yogurts

they had a pool, laundry and breakfast in the morning, good location

bathrooms were small. no not tub, no laundry

heated pool, free breakfast, exercise room, laundry room, comfortable beds, and location

going to a laundry mat for laundry. rooms were cleaned only at checkout.

tv did not work at all. kids running around like a chicken bat 1:30 to 4:30 in the morning

the parking lot in back with burned out lights

wonderful staffing clean pool very happy with everything

that the pool was under maintenance .

the parking lot was on the side of the building from the front desk and across the street and the main

did not understand why the bar was closed when bars all over town were open even with covid still around

3rd issue, the laundry room has 2 of each, washers, dryers, one of the washing machines fails to spin the water

it was clean, the staff was friendly, the breakfast was different from day to day, we stayed 3 nights, and had

sweet people had a great time in the pool overall clean and comfortable !

dirty carpets, needs updating. pool looked green & unusable

if i had a question guest services answered it right away and breakfast was very delicious

ended up having to take laundry 5 miles away to a safe laundromat and paid 3x what it would have been at the

building wasn t kept up on the inside like the wallpaper looked like it was peeling off, the pool looked dirty

staff at the desk and the breakfast bar were outstanding

was garbage on our patio and the pool was closed

pool was closed.

the manager the next day i mentioned to her how when i got the linens the night before from the laundry room

it had laundry facilities and breakfast was wonderful with similar yet different freshly cooked options

the room had a kitchen, the work station for my laptop was perfect, too

was perfect, room size was great, full size fridge and fully stocked kitchenette was awesome, bed was comfortable

very clean! friendly staff! location was great! breakfast was nice! pet friendly!

appreciate laundry facility - needed to clean team uniform

breakfast

the breakfast was well placed and smelled delicious, definitely a change from the usual.

got a room that had the spa tub in it, and it was close to the pool

too much clorine in the pool

of a full service restaurant given its location and lack of guest laundry for extended stay

hoping for laundry service or machines

the rock bar was great. the staff was so kind and accommodating!

very comfortable and clean, nice little gym.

the rooftop bar has great service and a wonderful view

breakfast

the breakfast buffet was fine. had oatmeal, fruit.

the pool was very small for the kids, more like a hot tub

the staff were all great and helpful. staff made balloon animals for the kids and they loved it.

breakfast was not the best

breakfast was great and so was location

no real comfortable outdoor space. the pool was super small.

had my laundry done there but it was returned with one missing item that was never to be found or

clean, size of rooms, location, pet friendly!

the fact that it was a pet friendly facility was also very nice

they allowed my father to have a late check out and stay in his room

booking dot com stated it was pet friendly, but they only accepted dogs, not cats.

the room was not clean. dirty tissues, smelled like dirty laundry.

currently under renovation, so there is lots of debris inside and out, worker's cig butts in the parking lot,

my kids loved the pool and the breakfast. they also enjoyed how the lobby was decorated.

the breakfast was great

the kids enjoyed the breakfast and pool! the beds were very comfortable.

pool was cold

a group of kids that were staying their were on drugs trashing the parking lot

friendly staff, and we loved the 2 bedroom setup with kitchen

bunch of bratty kids in the pool way out of control, screaming, yelling

i stayed with 3 ladies, and having 2 full bathrooms, a full kitchen and 2 bedrooms was such a bonus

was there anything i did enjoy... on site laundry is the only pro to this establishment.

that there is a laundry room

pool was closed and we weren't notified, which was a major disappointment for my kids

i like the fact that it's on one floor, ''pet''friendly'' & there's an outside pool

parking lot is way better than it used to be the r doing some renovation

the inhouse laundry machine services were excellent

also credit card for laundry use

large parking space, secured bike rack and services on site (laundry, fitness) are appreciated

i liked the full kitchen and the laundry facilities. i also like the large tv

i liked the full kitchen and the laundry facilities. i also like the large tv

the manager offer for us to get laundry done

it also had a parking lot that could accommodate my car and trailer

wifi did not connect to laptop, front desk said

a few parking spaces near the entry

pool was not heated

the bar is very charming, boasting a modern, open aesthetic, and the restaurant (along with the room service)

i liked the gym facilities: more than adequate compared to others

great location. very clean. nice pool and the area surrounding the pool.

brilliantly located in the heart of miami safe for the kids/teenagers

the gym is good too

the laundry facilities were clean and easy to access

very clean, laundry room was nice, staff friendly and helpful

phone in our room didn't work, one of the washing machines in the laundry room jammed up when i put change in

the rooms were clean and traveling over 12 hours for a week made the guest laundry a gem

i loved that it had an on-site laundry room, we will definitely stay here again

laundry bag really begging to clean room covid is over breakfast lame you need a mystery buyer at

hot tub was full of kids swimming in it most of night

the also had two sizes of belgium waffles, perfect for mom and kids

i was having an issue with wifi connection on my end and the staff was amazing

massive group of kids stayed at the same time as us

the room was comfy and clean...and used the laundry...was a great bonus...

i guess fine for us but definitely not good if kids were going to stay at this hotel

loved the location and being able to walk across the parking lot for dinner

very helpful i just wish i had more time to get to the pool

dad that the onsite bar n restaurant were not open

the breakfast, laundry, and free internet were great and really made a difference and added to our stay

love the affordable price, the breakfast area, the clean rooms and comfy beds, the free laundry services and

breakfast was awesome and lots of options

the breakfast area was too congested and small.

breakfast in am

friendly staff - super helpful and pleasant. pool swim was a pleasant touch a few evenings.

two bedroom suite, nice indoor heated pool, breakfast.

i liked the suite setup with king bed and separation with couch and kitchen area.

a yoga mat in the gym

my wife and kids were all comfortable though

fantastic customer service; great breakfast options; beautiful hotel; highly recommend!

the parking

friendly staff, build-your-own breakfast sandwich bar, clean & comfortable rooms.

breakfast area had limited seats

expected room service to be more attentive

laundry is free

comfy bed, super clean, had a full but small kitchen

their convenient store in the hotel is not overpriced like most, their they cook breakfast to put out for a

breakfast.....and cleanliness

size of room. value in impeccable. having a kitchen in room is great!

the location and laundry

dryer was out and it was an inconvenience to do your laundry when other people wouldn't take their stuff out of

the kitchenette was nice i forgot my frying pan at home so a microwave would have been nice

camping in the parking lot, garbage outside the side door was constantly overflowing

clean. nice kitchen area. bathroom shower head was not great, but it worked. hot water was good.

was kind of small and the laundry was often being used as there is only one washer/dryer and an employee does

the bonus laundry facility was a life saver

parking lot was just as bad

it was a great location and a clean, comfortable room. breakfast was nice.

staff was absolutely wonderful, check in and check out was a breeze, and they gave me a late check out without

great breakfast

continental breakfast had a great assortment of food

the pool was too cold!

there were ants all around the hot tub and pool area

pool is pretty small, and it was too cold for our youngest to stay in more than about 5 minutes

laundry facilities pool

provided laundry facilities were not working entirely

never could connect to the free wifi. said ip address was not found.

wifi dropped easily, but after telling the staff, it's fixed well

rooms,lounge area, pool and gym were clean and well maintained, cobwebs in hallway

clean and comfortable. non charged laundry

easy access, nice clean room, very nice breakfast facilitlies.

there was additional parking at adjacent affiliated best western hotel

gave us a room close to convention hall. breakfast had nice selections.

comfortable, pet friendly, clean

do you recycle? and use organic laundry soaps and cleaning supplies?

the pool, location, and ability to do laundry and not have to leave.

breakfast could have been better. the gravy was little more than water

bathroom too small and no bath, and cosmetics of wall looked repaired poorly. no indoor pool.

no access/entry from herbison = dumb parking lot layout

bathroom had no light, my room was next to the laundry which was very noisy while i tried to sleep

was courteous facility clean they also have a laundry room for those who stay a little longer decent breakfast

and hard to maneuver in parking lot

i liked walmart was right across and the free breakfast

parking was tight.

pool was colder than expected. was too cold for grand kids to swim.

room key did not give you access to the pool. had to get the desk clerk to let you in.

pool was closed

ample parking

great breakfast