a team member came out and explained that, due to minimal staffing levels, she was in back doing laundry

across the hall in the laundry area was trash all over the floor and the elevator had random dirty rags on the

the pool was closed.

had a king bed room with a kitchenette and pull out sofa

was easy to get too, staff was friendly and helpful with restaurants nearby and directions to parking for football

the pool and hot tub out of order so they don t have to deal with maintaining it and the extra laundry

picked this hotel because i needed to do laundry

the laundry was excellent and convenient as well and affordable 1

the pool was immaculate

internet/wifi was really bad

they have free laundry facilities which was nice

having to pay for breakfast

disappointed in how the hotel handled clearing the parking lot

lack of disabled parking, teenagers running and yelling in the hallway until midnight

it had a pool and the staff were really nice. also wasn t loud was in a good location

they have laundry facilities on the property,as well as stove, refrigerator, microwave

i liked having a kitchenette and large work space. i also liked the gym and laundry facilities.

location, free laundry facility, free parking, free tea/coffee bar in the lobby, friendly staff

location free laundry

so a nice modern experience with kitchenette

took 5 days to get my deposit back. the laundry room was out of order.

smh i asked the front desk about guest laundry facilities all the did was point in the direction

the laundry facilities were out of order

breakfast???? eggs are nasty... need improvement

free parking and no additional pet fee

hospitality refreshments, bath linens, size and amenities of room, attentive personnel, breakfast offerings

the staff was great! breakfast was good. enjoyed the room -i will stay there again.

location, dog friendly. but booking.com said it had ev charge station but it does not.

breakfast was great, room nice and beds comfy

i like potatoes for breakfast,and there wasn t any.

close to the shops and near notre dame , laundry facility , our suite& pool.

full kitchen w a set of dishes, utensils, cooking utensils, cookware, etc

and still had flower petals on the floor from previous use

since traveling with four kids, it was convenient to have a hot breakfast included with our room

large gym room. comfortable bed

laundry rooms has an 8am - 10pm time limit - i appreciate and respect, but when i went to go use it

room was comfortable and clean, tv options great, free in house laundry, nice pool and hot tub.

the use of free laundry facilities made our stay even easier

there are only one set of self-laundry machines.

on site laundry facility is a plus if staying for more than a few days

the gym and laundry areas, which are pretty important to business travelers, are clean and functional

my only complaint was the slamming of doors in the staff going in and out of the laundry room or wherever they

laundry room was dirty

facilitynice to get your pet and really accesible for a family trip n work as

breakfast is better than ever

front desk closes at midnight and the only person there is a laundry lady- she called herself that- and she

super friendly staff! she even did our laundry for us while we grabbed a bite to eat!

i liked the size of the room. i liked the laundry facilities. i liked the location.

large rooms. laundry facilty. kitchen area.

has a laundry facility

also the gym is terribly underfurnished for a

everywhere i'm pretty sure they paid to be there but it was frustrating seeing them high in the parking lot and

when i went to get a cup from behind the unattended coffee bar i was told i couldn't use

clean, courteous staff, parking lot was plowed.

bar/restaurant staff. rachel at the bar and carmelita for coffees.

not comfortable at all and whoever did the laundry obviously had some troubles as the pillows were extremely

one small issue the maid on sunday morning kept yelling laundry or someone s name

faucet kitchen area sprayed everywhere, floor little dirty.

breakfast wasn t good.. threw it away and went elsewhere

the pool was freezing cold

had laundry machine

tv didn't work quite right, laundry room is very busy, surrounding area a little rough.

location. nice laundry.

the room was spacious and had a kitchenette. the hotel laundry was clean and user friendly.

staff night clerk is a laundry person

remodeled spacious rooms with separate sitting area and kitchenette.

of dishes, cups etc in kitchenette

breakfast, very clean and the staff was super helpful and friendly, but the pillows are terrible

king suite had a great little kitchen area with a good size fridge

kitchenette with mini fridge and microwave

so they just folded it up and put it away, without putting the pad in the laundry

gym was not open, the tub felt like it was going to fall, creaked ever time you moved around in it

they have free parking in front of the propriety and pretty good quality wifi

they charged $25 pet fee little high

breakfast, biscuits and gravy on christmas eve

the pool and workout room were clean and spacious

of the front entrance seemed a little odd but after we found it there was easy access and parking wasn't an

in the entrance-way of the hotel, around the parking lot

parking lot was big enough to park an u-haul towing an auto-transport

beds were hard, pool a little small.

there wasn t much for kids in the breakfast area. my 2 year old didn t really have much.

there was a hockey team there kids running the halls very late at night

nice pool with a jacuzzi and nice breakfast area

pool was closed

kids running through the halls with no parents around

not much choice for breakfast.

the parking lot, however, needs to be paved and re-striped

front desk clerk wasn't paying attention to all the loitering in the parking lot

there was also lots and lots of nails out in the parking lot due to their remodel and construction that one of

breakfast was not good at all

when we went to check out, there was dirty laundry strewn all over the sidewalk along the building and when we

and smelled like smoke, the beds had bed bugs stains on them there were mattresses stacked in parking lot and

it was awful there were roaches and bed bugs there were stacks of mattresses in parking lot the stairs were

not clean, smelled like cigarette smoke (despite being advertised as a non-smoking room), the wifi did not work

more selection for breakfast.

included breakfast was terrible

would like more choices for breakfast, but food was fresh.

breakfast but mainly cereal n toast

it would be nice to have coffee for breakfast.

the laundry/vending area was really dirty, with wet laundry left over night in the machine

change for laundry machine but did not see a change machine

i was done doing laundry the lady that works the front desk on 3rd shift, says right as soon as i open the door

lots of parking . very clean quiet good location

the friendly pets.

maybe just if the pool was a bit warmer but honestly we d still jump in!

not much but room service forgot to clean our room

breakfast choices

only complaint is that the breakfast is lacking

reliably excellent. great value. very clean. great service. tasty breakfast.

the breakfast was perfect. a nice selection. the room was bigger than i expected.

cleanliness, location, breakfast and staff

use of all paper and plastic products at breakfast. not very “green”!

they refused to let us have a late check out but accommodated other guests with late

no breakfast left very earlier in the morning

they have a laundry room and workout room so we did laundry and got in some exercise

pool and laundry room were clean

very clean and convenient. had laundry facilities as well reasonably priced

there are laundry facilities which i need due to being on the road weeks at a time

i like the friendliness of the employees, clean room every time and the laundry facility

pool was closed and no mention of this, kids were not happy, but we were given a discount.

my kids didn't swim too long due to the water burning their eyes

our check in was fast, the young lady was awesome. the breakfast was great, everything was hot.

our room was right off the lobby and kids were running and yelling around until 2 or 3 o’clock in the morning

my kids didn't swim too long due to the water burning their eyes

very friendly. kitchen and laundry were amazing.

facility and rooms were very clean and well accommodated, liked the free laundry available

the kitchenette. free laundry. comfortable bed. nice lighting.

parking. parking seemed very limited

the kitchenette. looked very nice love the white.

very modern very clean staff was very friendly laundry facility was nice all in all a 10 out of 10

gym and laundry 24 hours

good onsite laundry and the staff made change

would be nice to have coffee in the rooms and change/soap machines in the laundry

parking

the hot tub laundry room and the friendly people. roome was nice but bed should be bigger

the washer was not working, so i had to take laundry to another place to wash.

kind of dirty in hallways. found bug in bathroom... and no bathtub for kids in our room.

kids running in the hallway

night man refused to give face towels for the two rooms we had 1 with 1 adult and 3 kids and another room with

affordable laundry facility

that were both closed for maintenance but looking thru the window pool was up & running & laundry facilities

laundry room was out of order.

great location with a decent breakfast and good laundry facility

kinda wish u guys provided rooms with bags for dirty laundry

quality of towels, lack of any dishes, utensils or even paper plates etc in kitchenette.

we arrived at your hotel with our 4 year old son, there were homeless people loitering in the parking lot next

not much in rooms due to fact they had a kitchen. no coffee cups, etc.

also for a suite that had a kitchen normally hotels provide some kind of cookware to use there were none, or

full sized fridge, spacious, pet friendly, nice shower, great amenities.

easy parking and laundry machines

kitchentte rooms are clean and convenient for long and short-term stays

pimps in the parking lot half the time in my opinion

yay), loved the kitchen aid and table with 2 chairs, comfortable bed, nice staff, great place overall

where really busy so the parking lot was full so i had to park all the way in the back

everything there were needles in the parking lot and around the area for the dogs to relieve themselves

price and pet friendly

wifi wouldn't work on laptop

machine and wifi both not working

i didnt like how there was no one at the front desk the whole day but you got people in the parking lot

n one jet didn't work, tp holder was too far away from toilet, outlet didn't work n dryer in laundry room was

open later, losen up the covid restrictions on the food / breackfast open the pool, or advertise it was closed

pool was closed

best breakfast for the room rate. bar had an above average choice of beers.

pool was nice and hot tub was amazing

wife and i had to share one small bar of soap

could not even get to the elevators due to the mass of kids

location, ample parking and lobby lounge with 2 big screen televisions and available snacks.

very nice pool landry

didn't use the pool, but looked nice

dryer needs a good cleaning and maybe an update as it took 3 cycles to dry 1 load of laundry

indoor pool. laundry facilities.

power went out for about 2 hours, but we went to the pool so the kids didn't care :)

wifi wouldn t stay connected.

clean rooms/bathroom. the rooms are nice and big. good parking and good breakfast.

the room was very nice and they offer free laundry

separated the management is amazing great breakfast best gym i have ever seen at a hotel and free laundry facility

the spacious rooms and breakfast. the staff was very accommodating

swimming pool is indoor but the water was freezing

need more parking space

guest laundry was open 24 hours and i was so thankful

location but signage and access to parking lot was confusing as it was basically an alley way shared by a gas

terrible wifi

you have to drive through a convenience store parking lot to access hotel

breakfast was great and staff were very friendly and ready to attend requests

guest laundry and exercise room available

the breakfast was wonderful, real fried eggs, sausage, muffins, fruit

wifi doesn't work with android

breakfast was good a little out of the way

clean. really good breakfast. we came in at 3am and the front desk was very helpful

room was extra clean, breakfast was amazing.

great location and breakfast was good.

no breakfast due to covid

very comfy beds, welcoming staff, great location, great breakfast!

tiny swimming pool. no microwave in room. breakfast mediocre.

spacious room - perfect for having a pet so my dog didn t get disturbed by people walking past the room

large suites, clean, friendly staff, great breakfast and fun new restaurant.

an issue with kids beating on our door

the room and breakfast was wonderful

can to accommodate 2 adults and 3 teens; we ran out of hot water while taking a shower, and the pool was really

enter through the front door - for every single pet walk

staff was so sincere and professional. from valet desk to concierge to the dining and bar staff.

irish bar restaurant in the hotel

offer a few more basic items on the rohr's menu for room service options

was a great stay, amazing showers, staff and the wifi was very stable.

no guests laundry room

would have preferred a better gym and a larger room

pool was a little smaller than i envisioned b4 i came

the pool and jacuzzi was not operating.

pool and spa were nice but smelled horribly of chlorine (like there was too much) and the spa s water

high price for the lack of support to get a bottle opener and a can opener while there was no bar or cafe

pool was small

connecting to wifi

desk with light bar in front of it was very useful for online meeting

wish the bistro had a larger menu and bar seating.

by staff i mean the folks in the laundry, the lady at the bar, the front desk staff - night and day - everyone

i have been to lots of hotels and the aloft had one of the best gyms i have seen at a hotel

the wifi was very good

my room was by the elevators so it was a bit noisy and scared my kids throughout the night.

they are pet friendly, with no extra charge

laundry facilities are great for families

laundry room is accessible on first floor without having to use room key

from staff with clean towels and plastic laundry bags

there is a laundry room for guests

rooms are big and spacious, breakfast is good, and they even have laundry facilities

put another on laundry meal prep maintenance housekeeping

coin laundry available if required

repair, the hallway had trash on it, and there was a strage man that suddenly appeared in the laundry room at

only 1 washer and dryer in the laundry room. they could use at least 1 more of eac

room and laundry facility on the same floor our room was very friendly receptionist nice comfortable common

unhappy with the guest laundry

nothing- was nervous about parking our full car of dorm items but everything was fine

pool area was small.

parking was somewhat limited. some furniture in our room was very worn.

spacious room, comfortable beds, workout room, generous breakfast , ample parking spaces

the staff were great and very helpful. the shuttle bus was a wonderful addition to our stay

was a lot of older kids and they were running up and down the halls hitting the doors(at all hours) and they

the room was clean and parking was convenient

was a lot of older kids and they were running up and down the halls hitting the doors(at all hours) and they

breakfast buffet was awesome. the kids love pool and hot tub.

the convenience of the laundry.

no coin laundry available.

also, the coin operated laundry was out of service and would not be fixed anytime soon according to the employee

no laundry bag in room to put dirty clothes in

laundry room for guest not working

location/had a laundry room

many people n pool at same time

pool was kind of small.

breakfast was really good! lady preparing was very kind.

the room was very clean & the breakfast was very good.

shower pressure could have been better. i wish the outside pool was open

bad pool and food service permits that hung at all entries that where out of date

truck parking and the bar

truck parking and the bar

breakfast

still i worked out and i it was okay except the workout room and laundry facilities were one big room

thank-you for the laundry room as well

was very surprised by the $75 pet fee i was charged

this is also in addition to a $75 pet deposit

very nice room, the kitchenette was very nice

they had easy to use laundry room

i love the apartment, the continental breakfast, and the laundry facilities.

the room had a smell, kinda like a they covered up pet odor

clean, comfortable rooms, good size. easy access to outdoors for pet walking.

rooms are clean. pet friendly. easy check in.

ventilation in laundry room very poor

laundry machines takes quarters

excellent support for personal devices with many outlets and usb jacks. nice laundry.

pool area is very small and plain

the beds were extremely comfortable, and the pool was fun for the kids

continental breakfast needs upgraded

parking lot was not plowed or salted very well

we went directly to our room, and my kids wanted to swim

pool room was extremely cold.. uncomfortable..

my kids loved the pool

great breakfast, and good location.

good value for the price breakfast selection was quite good and dining area clean front desk employees were

breakfast was great and the staff are rockstars.

loved everything about the hotel from the staff to breakfast

breakfast was very slim

and took over the pool and gym

not really close to the casino. false advertising ud83dude21

very nice. staff friendly. room very spacious. pool very relaxing.

in parking lot and outside gazebo

convenient to 31 and downtown south bend, nice rooms, nice staff, breakfast included

free laundry

very convenient to stores . have a free laundry room was a huge huge huge bonus.

the hotel had a laundry facility next to the fitness center which we enjoyed

convenient pantry with free coffee. very friendly and attentive staff. good laundry facilities.

free laundry with your stay!

my clothes got stolen from laundry and they made me leave.

bed was like sleeping on a sack of laundry

clean, comfortable and breakfast was definitely on point

excellent service, breakfast and friendly employees

a better knowledge of the front desk than when you bring an emotional support pet with the documents is not

torn curtains, smell of bleach laundry, poor appearance in entrance foyer, dog barking

the weird guy sleeping in the laundry room.

stripped both my beds and drop it in laundry

so the housekeeping staff and laundry supervisor made sure we had towels everyday and that our trash was taken

the room should be given a last look when cleaning to make sure all laundry is removed

staff should not have to go out and clean up after your pet

cleanliness, happy staff, ease of check in and out, free breakfast, huge room.

$25 pet fee, per pet for starters

there were people in the parking lot and the lighting out there was dim

it says continental breakfast, i expected eggs,sausage,bacon, a hot breakfast not waffles coffee and muffins

on site laundry was a useful extra

should be lower, compared to other hotels with more amenities, like pools, and on-site laundry facilities

the laundry facilities were very handy as well

very ran down needs to be freshen up and the parking lot needs work.

the room was good, & the staff were friendly. parking was good, & the breakfast was alright.

no iron, no ironing board, alarm clock blinking, no laundry bag, no do not disturb sign

breakfast changed enough each day to be quite enjoyable

clean, friendly staff, good breakfast

spa tub not working, toilet not anchored to the floor, sheets old and picky, fitness center torn

the pool was great except it seemed to me

laundry area, pet

the odor was in the hallway, it could have been because the laundry room was at the end of the hall

the bed sheets had blood on them the guy at the desk try to tell me it was already been laundry you could tell

pool

the inside pool polite staff

could hear the washing machine in the laundry room i could hear it and was not able to sleep

room 122 was next to the laundry - was not awful but not ideal

the pool was cold

great breakfast. clean rooms. quiet halls. would stay again

truck parking is fairly easy

friendly staff, very nice rooms bigger than expected, and laundry services right

the wifi is horrid as well kept kicking me off every half hour or so

she gave out no information about the wifi or where the elevator was

wifi is a little sketchy. not the most reliable.

continental breakfast could have been improved upon a bit