and elevator were wet due to kids going and coming from the pool

they have free shuttle to airport, warm breakfast and parking was cheap while we were away.

not enough parking in the front of the hotel

easy parking

breakfast was good. more fresh fruit should be included

everyone from the shuttle driver, front desk, cleaners, breakfast attendants, and laundry are friendly, kind

washing machine was broken even though i specifically asked the day before we arrived if they had laundry

wifi is really bad , so my kids are not happy

only thing i have to say that could have been better was the breakfast

room was clean, bed was very comfortable and gym was adequate to get in a short workout

on site coined laundry facilities

there was no mini mouthwash in the bathroom, no bag for dirty laundry.

room wasn t thoroughly cleaned before me someone else s dirty laundry was still there between the desk

laundry room is a great idea but not selling detergent and dryer sheets or change is not.

convenient to access airport shuttle service was great people at hotel very helpful

checked and the service is great, i had to do laundry did two loads of laundry sent two letters in the ladies

great room, laundry facilities, restaurant

pretty much everything newer hotel clean great and friendly staff clean pool

children that kept jumping around late and early, perhaps it would be suggested that people with kids stay on

was great, room was beautiful, pool and hot tub were excellent

convenient location, airport shuttle and parking while we were away

our room key would not allow us access to the pool area. we had to get staff to let us in.

pool still wasn t operating and others were and no breakfast

the power bar beside the bed with usb inputs did not work and my phone was dead in the

a shuttle was arranged for the morning

to move room as too noisy over laundry area

like the staff in the kitchen band bar brandy was very friendly and very helpful it was very

spotty wifi

room service extremely poor

food to my room, i was expected to stay and sit to eat but i had wanted to grab food for me and kids before

laundry, and pool hot tub, and breakfast were all great

laundry is $5

toiletries instead of dove and other items such as a shower cap, room slippers, shoe shine and laundry bag

i landed in toronto and went to gate 9 for shuttle i waited 60 mins

because of covid the normal breakfast area was closed. disappointed but i understand.

booked because the pool, hot tub and guest laundry facilities

no laundry facilities (apparently since last august) and my room smelled like dog

also laundry was out of service

free breakfast is a plus pool very clean laundry room when you have kids is amazing

i asked for clean one and she said bring the dirt one to laundry room i said ask the house keeper to change it

comfortable clean friendly service location laundry

clean and quiet- we had a peaceful night. close to the airport with free shuttle service.

location, comfort, parking

the gym i heard was very mild as well

shuttle that ran every half hour and that there was the option to leave our vehicle in their parking for a low

no loonies or quarters for the laundry, had to walk to another hotel for change.

only thing i can think that could ve been better was the laundry costs three dollars and the front desk had

laundry facilities were questionable

the laundry facilities were convenient and clean

i thought for laundry they should have had a change machine or change. none available.

there was laundry facilities as well, however, we did not use it

the room was nice, the kitchen good and the fireplace and tv

good size room, good parking

lovely fireplace

staff were friendly and the breakfast was very good

laundry was free, pool was clean and refreshing

tub not working, laundry facilities not working, they don t post that on website before you book so you have

the pool area is very small with no restroom

better muffins for breakfast but good in general

room was fantastic and very, very, pet friendly

the reception said the housekeeping is closed and he has no access to the laundry room

only thing i did not like about the place was they don't have laundry room for people who stay longer like i

the breakfast was wonderful with many selections

they offered pet bowls

is good from room, location, shuttle, amenities to breakfast

and she gave me laundry soap and a dryer sheet

room with everything required, good night's sleep and included a good breakfast even did laundry before checking

who checked me in at night was so unpleasant, and out me in the room so close to the reception laundry room and

free laundry machines decent breakfast friendly staff quite n close to coasters pub

free self service laundry

friendly staff, coin laundry inside hotel

the breakfast and the coffee

they let us have an early check in. great location!

more staff in the bar in the evenings to support drinks and food orders.

$ from airport - didn't know that there was a shuttle when we landed

the room was across from laundry room. people woke me up early.

room was great. very friendly staff. excellent breakfast. great value for the money.

do not have a pre-made breakfast to go option for those that need to leave before the kitchen area is

wifi was very slow

motel is clean and the is lots of parking

halo bar and bistro was at times quite loud with music - but were served in the quiet library if we

room service was fast and courteous

due to the circumstances, we got room service which was amazing

there is free wifi but the staff only gives directions to use the paid version

dinner was awesome (lamb shank) and the staff in the bar were lovely

no laundry liquid/detergent house keeping every 3 days is just terrible.

they have a laundry facility for guests to use

breakfast was simple but good to have

breakfast was nice

also they said that they noted my request for the pet friendly room in the booking, com app but during check

on site laundry was a bonus

advertised free laundry,we paid 3

i was charged $16 extra to do one load of laundry

the laundry for

laundry room

3) we loved that we could use quest laundry (2$ for a load and dryer) - so i washed and dryed all our clothes

pool, gym and laundry facilities are good and convenient

the pool and laundry facilities were great for our multi-night stay

breakfast, laundry, clean

innovative kitchen bed arrangements blinds pool breakfast the outside barbecue the price location big

there is coin laundry onsite

only problem(and a very minor one) is parking was tight

hot breakfast was very nice and the attendant did an amazing job at keeping everything refreshed

the room was huge with a kitchen and a large size fridge so that was helpful and we brought food

the parking stall lines seem close? maybe it was just me it was late n dark.

parking ( not enough)

the circumstances at this time, i wish the gym was allowed to be open even creating a scheduling for guests

breakfast was not desirable.

love the clean and friendly atmosphere. great free breakfast too!

good location, quiet. great breakfast!!

i liked the gym and the swimming pool.

they did accommodate people by allowing us to access the hampton inn across the parking lot, but i wish they

breakfast was not included. parking was tight.

clean, big rooms . nice social house attached, free parking

really liked the gym, pool, hot tub, staff who let me use their computer for microsoft word, location, the rooms

they have free laundry

a very noisy room next to elevators, ice machines, and a laundry drop-off room

had mentioned it was under construction, unable to connect to wifi

gym was good

good breakfast and pool/ gym facilities

i found someone's laundry behind the bathroom door as well

have guest laundry

the breakfast was wonderful, staff friendly, the laundry affordable & convenient, all in all thank you very

noise also from laundry close by

there was also something noisy going on in our room, i think it was a laundry machine or heater as we kept

the rooms are really nice and clean the pool was great for the kids

the kids down the hall really enjoyed the pool

pool and hot tub area was clean

almost everything. rooms were great. beds are comfortable. breakfast is awesome.

excellent coffee, adjacent restaurant has good food (barney's), free parking, nice pool for kids

loved having the laundry facilities, and no charge at that.

very convenient and new location and lots of parking

walkability to a plaza with a bar and fast food

no breakfast included

the pool was warm and nice to swim in

there's no pool,it was just a jacuzzi...

the comfiness of the beds, the gym and the cleanliness

clean central and great shuttle to airport

room service not provided for our two night stay

close to edmonton airport (6km drive or hotel shuttle) and easy to find; comfortable beds; plenty of pillows;

beds, wi-fi was good, though we didn't use the swimming pool or hot tub, we did use the on-site laundry room

bad, but i was just wondering if there's any way possible to add fabric softener to the towel laundry, towels

antibiotics, cream and antihistaminic, also on my way back home i took all my clothes to a laundry to avoid

they had good breakfast.kids enjoyed the pool.they had laundry , gym and room service was good.

didn't like the low lighting in the bathroom in my suite, the lack of laundry bags, slippery tub (no non-slip

i really appreciated a washer and dryer being available for guests to do laundry

also, it was nice to be able to do laundry as we came through a storm and all of our clothes where frozen and

it has swimming pool which l didn t use. good for family with kids. has laundry facility.

i liked the quiet, the cleanliness, the laundry mat area

close (walking distance)to bowling alley, indoor playground, laser tag, indoor mini golf,

could do with improving the laundry system.

location was good, laundry services were ok.

quiet, i did get some good rest, the staff kept it clean and i was able to do laundry.

not sure which unit was smoking near room

high speed wifi

wifi was ok

cable and free wifi

the wifi did not work

wifi was often down and not working.

parking

free laundry

clean, good value. home away frome home. laundry!

they have a free laundry machine in the basement next to the workout room

like doing my laundry and using the fitness center at the same time because it's right next to each other

when i went to the laundry room in the basement, i found that there was no detergent

hot tub was under construction or repairs so it was closed, it's also confusing how to get to the pool, no signs

there are a lot of stairs to get into the pool area. it is not accessible space.

check in staff didn't explain wifi (did not work without technical assistance)

also outstanding service in all areas: front desk, restaurant and room service

older building, pool needs repainting

location is good. excellent gym

no breakfast included

we did not use the pool or hot tub so next time i might stay longer for a staycation

very nice hotel ,excellent service,everything is well ,gym is big ,and swimming pool for kids

breakfast is only served specific days (and seemignly was not served one of the days we were there,

the amenities! pool and hot tub, restaurant in the hotel, complimentary laundry facilities.

very comfortable beds guest laundry was a life saver!

room was clean, my kids got to use the pool for a couple of days

beds were comfortable. wifi worked great. it was nice to have the small pool.

also i appreciate the early check in

laundry facilities not accessibly available..

maids helped with laundry

waffle makers in the breakfast room, those were sweet the fact we could do laundry to was really

pool, no restaurant, no continental breakfast, no laundry service

the laundry room needs to be open by staff ,

laundry services advertised - this is not provided at the hotel and had to find a local laundromat

i wish they had a laundry room on site.

no laundry on site

a very small but added thing is the typical high quality best western laundry bags replaced with super cheap

and the doors do not seal properly (ambient road noise is excessive on the street side), ordering room service

in the laundry room there were two washers and two dryers, but only one each was functional

no breakfast, on laundry machine, no garbage bags, not very clean

it was great staff was friendly. it was nice using the laundry machines.

there is a guest laundry room, snacks and beverage machines

not clean, poor laundry, homeless issues

hotel also has a laundry room and a small fitness

the staff was very friendly and helpful, and there is on site laundry which made a huge difference for us

coin laundry on site

also very helpful to have laundry there because we definitely needed it lol

out area was closed for what seemed to be no reason and the hotel didn t have change for there laundry service

due to the blues bar downstairs

bar attached to the hotel plays loud music until 2am

wifi was working bad, i was using wifi in the toilet

nothing, checked in to the duty manager munching on a shawarma, no wifi or internet available, room stank of

bar lady was nice

room as an apartment, 2 tvs, very good kitchen & laundry available

very nice place to stay, top service, stuffs were great, gym was nice with 24 hours access.

to wait 20 minutes early in the morning to check in while my wife, 2 kids and newborn were growing restless in

kitchen allows one to stay for a few days

location my room had a separate bedroom and pet friendly. price outstanding

having laundry facilities were an added bonus

travelled with family who had a pet with them and they found the rooms were not as clean in the main building

and she couldn't give me any at reception, she had to ask room service to bring us the items

-staff -restaurant -room service -pillows

phone is not working we have to go all the way to the front desk to ask for room service and that is kind of a

trynna make my hunni move like gonna run him over with his cart of laundry

wish it had laundry facilities.

no laundry facilities......

would have liked laundry facilities. covered designated smoking area.

spare cots, supplies and laundry were located in the parking garage in plain view and exposed to vehicle exhaust

laundry detergent used was strong and caused reaction and itching of skin

there was a coin laundry, which was convenient

excellent value and i didn t have to do laundry to avoid fees.

but thats just me i know we got what we paid for but i would appreciate if the room had a dirty laundry bag in

when i asked for room service for the room to be cleaned, they just did the bed, they did not clean the toiled

staying 3 days, we asked sunday for new towels and were told they would be put in room as soon as laundry received

very clean and seemingly freshly renovated interior, laundry facilities, good location.

liked the location, room with balcony, and laundry room

laundry dryers need to be calibrated

breakfast is limited to a few items. the laundry room was in poor condition.

room had no microwave, and no laundry room in the hotel

it was a great weekend-view wonderful, breakfast amazing!

free wifi was non existent

when i called in my order for room service, the order taker seemed impatient and didn't tell me how long before

food brought by room service was very good and the in-room server was very courteous

of laundry service for longer stays is a bit of a nuisance but considering the price i can t

need laundry facility

we ended up doing laundry to take up some free time

ac/heating, hot water, and wifi worked well

likely should have booked a day before my requesr for early check in was not read in time

there was no slippers or disposable bags for our laundry

kind attentive staff, luxurious rooms, awesome lounge, and pool area. i love staying here!

room service was excellent. valet parking was very convenient.

the gym and pool area could have been cleaner as well as the windows in the hotel ere so dirty

nice, fancy, clean and very beautiful. spa and sauna was excellent. excellent food!!

spacious self-catering suite with fully equipped kitchen, living/dining room, bedroom, bathroom, laundry, but

suite, close to save-on supermarket and restaurants, room clean daily, laundry, tv in all rooms, equipped kitchen

also appreciate the laundry machines in suite

it also had laundry which we used twice

with full kitchen and a stacked laundry set

amazing views and super accommodating. we needed and early check in and it was no issue.

staff at bar and evening very friendly

liked the location and room service

no late night room service

one thing though, is that she is first nations, i think this had more to do with the decision to bar her from

were very far from our room, but it was only a minor inconvenience it would be great to have a bar with a dance

i didn t win big at the casino lol.

assign was across from the pool, it was very noisy til 10:30 pm, looking outside the window all we saw was the

lack of disabled parking.

to many retail stores, door man, valet parking, entertainment ,the staff-joel our waiter he was informative, on

front desk was happy to accomodate with a late check out and advice re parking and amenities

no bar in the hotel where you could watch sports and eat dinner. i was forced to go to the pub.

the pizza we ordered from room service was delicious

get room service was a 4$ charge and 18% gratuity, no designated smoking area, jetted tubs when turned

to order room service saturday morning, no one answered, but i do understand there were a lot of rooms

kitchen was only supplied with a mini fridge, no microwave and no amenities like dish soap or

poor wifi

could order it to my room, open late too, close to everything like malls, really liked the snack bar in the

the location was deplorable, i was nervous checking in with the kids, then the parkade doors are stupid and

the property was clean and very quiet. there was also a pretty view from the pool area.

the public paid parking fees. no onsite laundry facilities.

there was a sharp pipe sticking out the stairs into the spa so anyone could cut their feet on it and another

great location, pet friendly

we loved the rooftop pool

facilities - i loved the gym and

the evening staff helped with a laundry situation

sketchy being in the back where it's not as lit at night along with being the entrance to the bar and a liquor

didn't like the fact that because of covid 19 the bar closed early but that was the governments fault not the

start with -- friendly staff , they accomodated me with late check out and check in was express took only fee

there is a bar on site with vlts so that was great

there is a casino at the bottom of the hotel at a liquor store in the same parking lot that brings in a not so

was concerned with noise at hotel has a game room (not sure if this is a vlt bar or what) but no noise came of

parking, elevator, staff

there s a bar with vlt s and off track betting if you re into that sort of thing

parking lot by front entrance isn t in very good shape trip hazards

level was low first answer was no we can't (book all nights on same bill) or we don't have that (laundry service

the laundry facilities

were put in a pet friendly room which smelled really bad, and it was near all the maintenance and laundry

laundry facilities were not available the dryer was not working when i try to use the laundry room

no laundry facilities

operated laundry was fair price and the front desk supplied detergent and dryer sheets

only 1 laundry room , 2 washers and 2 dryers which are quite old

on-site laundry is only $1

the laundry facilities were cheap and siap and dryer sheets were complimentary

very convient and breakfast was amazing for the kids

breakfast was brilliant, the laundry facilities were excellent and the beds were comfortable

parking, laundry available

had a pool and hot tub as well as laundry services

it would be better if there is a shower cap or laundry bag in the rooms

of food very poor, cleaning service is bad, gave the hotel t-shirts for laundry and after 2 days when checking

the laundry facilities are old, and in an unsupervised basement, which could worry anyone

ample parking on site

very nice breakfast.

no wifi

i also think smokers should be in a designated place, not walking around the parking lot near the main entrance

the laundry machines that were said to be working but ended up leaving me with soaked clothes

of pool & laundry to early especially if we re staying there we should have access to laundry room when we

laundry facilities available

location, laundry facilities, bed,room, parking all good.

pool, breakfast and laundry

love the in suite laundry, lots of room for family of four, close to mall

no laundry room

only thing i didn't like was that i didn't realize there was no laundry detergent available for the washer/dryer

enjoyed having laundry facilities on site

the coin laundry was very handy too

also liked that it had a laundry facility

this was one of the few hotels we stayed at that actually had a hot breakfast

kids were really happy with all the current it connections (lots of plug ins and usb plugs etc)

very clean and comfortable. great location. free parking. the breakfast was great.

kids were really happy with all the current it connections (lots of plug ins and usb plugs etc)

on site question laundry

excellent breakfast, lots of variety. nice pool area. spacious room

wifi was perfect

size of room was nice, family friendly. pool with slide.

clean. good bed. friendly staff. my wife enjoyed the gym!

good area, lots of parking, clean, nice staff and good value

ease of access to my room and access to parking.

gym, spa restaurant room facilities

the staff were fabulous. room was comfortable. food was delicious. parking was was great.

staff , location and service at the bar and restaurant

was available room was clean reasonable rates lots of pillows free parking pleasant staff laundry coffee, tea

location, laundry, friendly staff

toilet paper nighttime, overcharged for laundry services $5 to wash $5 of dry, my time you got your breakfast

excellent hot breakfast

first room we got was pet friendly and covered in hair on bedding and floor

they even have laundry machines available

staff was helpful with figuring out laundry

laundry room, good

friendly staff, clean room, underground parking, complete breakfast, good coffee, etc

breakfast, comfortable room, underground parking and close to west ed

and next time would like to use the cooking area as i now know that i can use the kitchen and laundry services

cleanliness, laundry room

clean, bright, well equipped room. ability to borrow items, coin laundry, swimming pool.

was clean and fully equipped for our stay, the hotel offered all the necessary facilities (like laundry and etc

free laundry services where u can do your own laundry 24/7.

clean motel! great pool!

to mall and restaurants and had a swimming pool and hot tub as well as a nice lounge basically anything else

went down to have a hot tub together closer to closing time it was a zooand it was full of kids and absolutely

i have are moving the towel bar from within the shower area, and i would appreciate glass drinking glasses would

hard time accessing wifi

also sounded like we were right beside the laundry room

i would also highly recommend the guest laundry be cleaned

liked the underground parking option and guest laundry facilities

i hope it was just a bad housekeeping day but other common areas were dirty (laundry room was excessively

liked the underground parking option and guest laundry facilities

was on the first floor and required your room access card to gain entry which was also the laundry room

it has nothing to do with the kitchen, but i ve been here for a month and a half and the laundry services

laundry services

from dogs and cats which i'm allergic to, the hot tub was extremely dirty, there was no guest laundry like

breakfast was terrible. laundry was broken. a lot of questionable clientele.

maybe the price could be a little lower midweek and the parking lot is a little tight for larger vehicles

the gym facilities were easily accessible and had a great set up

so clean nice pool and great staff

air quality in the pool area was overwhelming with chlorine

parking, great staff, efficient check in and out, the room was amazing and comfortable and clean,

kids enjoyed the water slide and hot pool

amenities made this stay wonderful- we loved the gym, pool, waterside and hot tub

the pool, the room was awesome

attached was amazing the slide kept the kids busy for hours and i enjoyed the hot tub while looking at the cold

pool and water slide, as well as gym

due to high volume of use of laundry facilities, suggest regular cleaning throughtout the day is

every room in the property like fitness centre, laundry room, common washroom need a card to open

complimentary breakfast was amazing, the facilities for laundry were super convenient and the kitchenette in

the laundry facilities were a great bonus

long wait for laundry housekeeping did not come to clean the room

complementary breakfast was great! loved that there was a guest laundry!

the facilities (pool, laundry, great room, hospitality room) were perfect

we like the large suite and breakfast. also laundry facilities.

free laundry and the great breakfasts and the bbq pit was great loved it all smell pool but still

having free laundry was icing on the cake

room 343 was very noisey and could hear everything from the pipes to them doing laundry all night long

basic toiletries provided (no toothbrush & toothpaste, no cotton buds, no bodywash soap), no laundry bag, no

and with the supermarket next door, laundry on site, and solid amenities it made for a really convenient

there was 2 laundry rooms next to us so you can hear laundry at 10am and the maids talk very loud down the

tv channel choices are basic, no bubble bath for spa baths, some rooms have little to no plug ins and no where

the laundry was free and everything was very clean

laundry was free (you just had to

one laundry machine available at a time, in the 6 nights i stayed, never got a chance to use the

staff, very central location, clean as per covid requirements, on-site restaurant for takeout, laundry facilities

long wait for laundry

stains on room carpet, baseboards in room bathroom obviously water damaged, no pool, scuffed up wood throughout

first day of my stay no power and wifi on and off, apparently 2 days of it

we got a late check out due to power outage

no pool or breakfast but parking was convenient

staff at the counter a little rude. kitchen not open after 9 pm

the bed was comfy and laundry was accessible and parking.

the price, location, free parking and wifi, also the staff was friendly and helpful.

the generous breakfast available from early morning

was not up to hotel standard sink was clogged parking lot was knee high snow infact my own car got stuck in the

had a mini kitchen, a little dated but useful

the laundry facilities didn't work. tv: no movie channel, not even an option to buy.

coffee was weak at breakfast.

would have been nice if the pool was open until 11pm didnt like that there was no microwave in room

no underground heated parking

having rickys room service in the hotel for breakfast was good ud83dudc4d convenient

laundry machine was broken but repaired promptly, and they recommended a nearby alternative

pet friendly so had to listen to dogs barking in the morning

breakfast was a little sparse compared to some other hotels - did not go hungry !!

clean room, great location, very good breakfast

the parking lot was busy.

laundry

we needed to use the laundry room (one washer and dryer)

it s linked by a corridor to a gas station and full-on truck stop (showers, laundry, etc )

and because it is affiliated with a truck-stop group it has more conveniences such as expanded laundry facilities

location for driving, on site coin laundry, convenience store, restaurant, gas station