more concerning was that my brunello cucinelli trousers were damaged by the hotel s laundry service and

plenty of activities for both kids and adults, yet the hotel remains peaceful and relaxing—no crowds or loud

be cleaner than it was, such as drawers in the room, outside restaurant tables, nearby gardens, pool area, pool

twice, i was handed stained towels at the pool, which felt emblematic of the entire operation: sloppy, careless

plenty of activities for both kids and adults, yet the hotel remains peaceful and relaxing no crowds or loud

i requested laundry service and they said will bring back the clothes next day before noon, i didn t receive

beautiful with a lot of pool/beach choices. boat to the private island was an added plus!

when i asked about them i was told it is to pay for the maids, the staff fees, wifi, etc

did not leave resort other than playing golf at ocean club on paradise island

clean, comfortable, brand new, beautiful pools, my kids love the pools.

are run down, f&b is low quality, limited services (no laundry), some staff rude

is not an adults only property

good massage at the spa center

(lunch, diner, japanese restaurant) breakfast was excellent

07:30-10 breakfast,11:30-17:00 outside grill ( hot dogs,

had a fantastic 1 bedroom suite with kitchen and view of the ocean

is an amazing resort , lots of pools, restaurants

noisy kids at the restaurant, definitely not expected that.

the food room service the meat stunk very badly

the many high end restaurants and the espa spa are top on the island

ice, laundry nearby

i like that it was clean, had a laundry facility, the room had a mini kitchen. pretty view.

laundry room light on at night unless i turned it off and our room was in front of it, shined in

there is a laundry , backetball and shuttleball which i don't think was mentioned

offers both lagoon and beach with two pools and two slides for the kids.

not a place for kids, property doesn't worth the cost, expensive for no reason

the pool was dirty and had debri at the bottom of it. the tv only had like channels

not a place for kids, property doesn't worth the cost, expensive for no reason

the breakfast and u can t park in the parking lot in the back because it isn t safe

think that the parking lot is a bit small but the staff were very nice to me by helping me park my car and i

no laundry room

- the hotel is lacking in facilities (no food available past breakfast, laundry etc) there is a bar

very clean, comfortable beds, quiet and relaxing. pool was my favourite

little boutique hotel with nice pool and gardens

location with a beautiful pool, near the airport also love walking down to the sunset bar and grill for dinner

no laundry services

we were w kids so super

had some kids that was checked in and they kept on knocking on the doors and kept on running and in the

beach across the road - be careful crossing - especially with kids

the breakfast was kinda boring. the fact that the bar opens only after 6pm.

we took laundry service and all our whites turned a different color, clothes ravelled, nike t-shirt damage

was comfy, room was clean, fast wifi and great location right next to beach and short walk into downtown for

activity in the hotel like a happy hour by the pool or even a bingo night where we would be able to have a glass

the hotel could also have a real bar area with better drinks

also the pool bar was closed unfortunately

came for a girls long weekend and wanted to avoid rambunctious kids and water parks at all costs

the graycliff is really wonderful with beautiful gardens and a lovely pool.

room service was sometimes thorough, sometimes mediocre

needed to get some work done, but the wifi wasn't great in our cottage in the garden

location is what we needed so excellent breakfast was fine

stayed in the 1 bedroom suite with my husband & our two kids (12 & 5) and we had a wonderful stay at one particular

bar staff great

the spa tub looking at the ocean is the best

my kids enjoyed the water park

good location! fantastic view from the balcony! big water park for kids

building, very clean, pools both have plenty of beds and towels

wasn t much for kids and food options was limited

should consider having more veggies or healthier choices for kids

the hotel was beautiful, with a lovely private beach and 2 nice pools. the location was perfect.

getting served a room service meal in a cardboard box with plastic cutlery and a glass of wine in a plastic

i had been traveling for business, i would have liked better wifi in my room

i was extremely concerned that the kitchen staff appeared to have literally come off the street to cook and

that beach was like a pool and not people around, only two more maximum

kitchen- no place to put dirty dishes; no place for clean utensils; lighting the gas stove with a

parking lot

of hot water, broken taps, leaking roof, 3 days to get laundry done, no help with luggage, terrible breakfast,

around the outdoor pool area was somewhat infested with small ants

such a pretty place to stay with a cute pool

the little pool is beautiful and quite inviting.

out no one was visible or around you can eat on site if they decide to keep the kitchen open wifi doesn t work

the water park was fun & swimming with the dolphins

casino/sportsbook rules are ridiculous

the adult pool

felt that the kids were safe, good variety of restaurants, gym facilities were good and beach was good

great restaurants and choice of amenities - easy to pay great water park.

only thing i did not like was there breakfast selection if i m honest

staff was very friendly, restaurants were pretty decent. spa was amazing!

alao the gym is good for a quick

dinner was delicious. best omelets for breakfast. cocktails and bar also great :)

gym was ill equipped and yoga class was only aimed at obese people

(we believe there is a laundry above this room) very outdated rooms and prices on booking

fact that i can do laundry

great location. friendly staff. comfortable bed. laundry on-site.

laundry facilities but reception had no quarters to give change

used the laundry twice and both times there was no laundry powder in the dispenser, had to go to reception

very quiet, you can relax and have good sleep you will be able to do own laundry for $2 which is very handy

the property has a couple of pools and also an on-suite laundry room which i thought was nice

i loved it there and would be returning with my kids

rooms with a big kitchen, very very clean, lovely garden settings and for amazing price on paradise island

it offered a wide range of amenities, including a delicious breakfast, multiple pools, and a kitchen and living

told housekeeping to look in the laundry as it was probably taken with the towels that were hung up even though

them when we first arrived, and they said they would setup rose petals and champagne and a $200 spa voucher for

room service had a very limited menu & the hotel had a sewage smell the last two days of my stay

many options for dinner is great too even tough is was not easy to book in some restaurants the spa is nice and

wifi signal poor, elevator was slow

nice pool

room service meals were no better

room service dining is a bit hit and miss, did not enjoy the breakfast however the restaurant food

spa and spa therapists are professional and talented

days in a row pool near the dune restaurant were not cleaned and water was yellow colour

facilities - restaurant (liked both the yellow bell and thima), gym (great equipment, open airy layout plus yoga

the room was excellent the hotel was peaceful the spa and restaurants were excellent

on the weekend it became very busy where local residents bring their kids (we counted over 30) to the pool and

the pool - gorgeous

there were many touches that were really special, the fruit in the room, the beautiful bamford spa products