the lounge areas were amazing and relaxing as was the spa and pool facilities

would highly recommend this hotel for spa lovers , golfers and those who love a hotel by the sea

), breakfast times, checkout time, wifi etc

the lounge areas were amazing and relaxing as was the spa and pool facilities

during covid times well maintained staff worked hard and were friendly breakfast yummy and great parking

staff were great! room was clean and spacious, decent gym.

room with various light settings to choose, clean room/bedding, easy to log on to wifi and staff were helpful

rooms are spacious and clean, breakfast is excellent, and amenities are all very good (gym, bar etc

early check in and late check

gym facility could be slightly improved

suite was brilliant there was an adjoining room for the kids with a door that could be closed and another door

room service breakfast was requested and very much appreciated and enjoyed

also, it is actually two rooms so the adults do not have to sit in the dark once the kids are in bed, brilliant

there is plenty of parking if you have a vehicle

we stayed with our pet dog molly and the hotel couldn't do enough for us

the bar had some very interesting books to flip though as you had a pre-dinner drink

we felt the bar area appeared makeshift with bottles stacked on a trolley

offer of bar food, so use awful dining room (no jeans etc) with dire menu and ludicrous prices, or get a

listed building, old time classic luxury with excellent quiet bar and fabulous restaurant taking its client back

the dining room ditto, and the bar too

laundry service was a joke

it would have been nice to have a laundry room available in the hotel as we were a

they worked with us to ensure that we had a ground level room, helped us locate laundry facilities, provided

clean comfortable room and good breakfast. fantastic parking. friendly staff.

no room service and very little on menu at night which is a shame

choice of bar menu

staff were ever so helpful including the bar staff

easy parking, spacious comfortable rooms and good

hotel claim to be pet friendly but we booked an executive family room and when they knew we had a pet they stuck

i would prefer a dedicated bar area

we were able to get some laundry done during our stay, and we had a couple of nice evening meals in the lounge

also onsite laundry for hotel towels and linens are on the second floor next to the rooms so not great when

information about laundry in rooms should be more clear, my friend didn't see prices on the form when she filled

on arrival to our room, the laundry was piled high next to our door

pool and spa facilities are wonderful.

we suspected the room might be directly above a kitchen, laundry, or water boiler as it was difficult to get

good food lovely staff very pet friendly rebecca wa very nice room spotless clean

wifi signal not great

food was tasty, dining room was pleasant pet friendly and pets were made welcome

no wifi inside room

it sounded like someone doing laundry next to or above our room

room and this was acknowledged but i was put next to a corridor where housekeepers were removing laundry carts

just the wifi was pretty poor

bathroom needed updating and the same with the swimming pool

staff could not do more for you, bar staff were very good

room did not have a fridge or ironing board and iron; we were told there was no laundry facility at the hotel,

the chambermaid just threw the dirty laundry on the dirty concrete deck outside instead of a clean laundry tub

cosy rooms excellent food excellent location pet friendly

loved the room and the restaurant and bar downstairs!

location is perfect, the wifi is strong

they have no laundry service even though that is mentioned in the list of facilities

no laundry as advertised

pool was a must have for the kids! the most amazing friendly staff!!! breakfast was lovely also.

excellent location for all the family. kids enjoy the pool.

the pool was lovely and warm, excellent for children staff were so friendly and helpful

location probably the worst postion in the hotel next to laundry with bottle bank outside very noisy liked the

cleaners leave dirty laundry in the hallways which is on display as you are walking around too

photo - very much feels like a servant s quarter on the ground floor next to the luggage and laundry room with

the worst thing of all was the dirty bed linen lying in piles on the floor (no laundry buggies) surely a health

that at 4am trucks turned up, at the back of the hotel, to empty bins and take away the dirty laundry etc and

first we didn't get the room with double bed because of the problem with laundry service, so we slept in a twin

the room was at the back overlooking the bins and must have been close to the kitchen or laundry as we had to

the breakfast lass was a joy, and the receptionist arranged to do our laundry with a smile

find, in a great location approximately 5 minutes walk from the beautiful castle and with ample parking

we paid a small surcharge for late check out on request which suited us perfectly

i'm all for saving laundry costs but one needs to be able to let towels dry out

laundry facilities were out of service.

ironic that the bathroom has stickers to conserve water yet the amount of towel laundry they must go through,

no laundry facilities

internet speed very bad laundry not appropriate (they clean the clothes without ironing it)

i used the hotel laundry and they lost one of my socks! bummer but not a deal breaker.

i would have tried the gym but didn't have enough time and after hiking for 5 days it was a nice relaxing stay

the fact they never wiped the tables between guests in the bar area

lovely staff. relaxing bar area and clean comfortable room

has a gym, too, which is available 24 hours

room was clean and nice to have laundry machine.

doubles are rather small), free of charge, recommended the breakfast, good location and has a laundry room,

full apartment including kitchen and laundry

the in room laundry was great to have during our long trip

i really enjoyed the location as well, close to convenient locations like tesco and laundry, and i loved taking

convenient location and friendly staff, went above and beyond to help me get laundry done.

elevator, we kept getting lost getting from our room to the lobby, laundry service was terrible - worse than

) underneath the kitchen facilities and laundry machines are working all night through and tremors through the

the laundry service was a little uneven, maybe better to just have a washing machine guests can use

they also had the wonderful service of doing your laundry for 10 - totally worth it

room was next to the kitchen and laundry

it s surrounded by laundry room and kitchen

at the entrance from daniel ( front of house / manager) to our upgraded room (anniversary), bar /night duty

staff very friendly and accommodating- even let us have an early breakfast as we were away early

our trip was for golf myself and a friend had early tee offs throughout scotland,all other hotels went out of

was in room 111 which was right above the gym and may be laundry area, i could hear and feel the vibration of

opted for the keep the planet green so our room wasn't serviced the whole time to keep down on laundry etc so

wasn't in the main hotel building, which was generally fine but we were able to connect to the wifi, but only

we were holed up in a basement, we could hear every foot step above, every flush of a toilet, the kids were a

the hotel is beautifully decorated with spacious rooms, a swimming pool, gym and spa that was bookable online

good location. same day laundry service included.

room was above laundry and beside car park so noisy and housekeeping staff seemed to like banging the laundry

only thing i didn't like, is that some of the towels have old stains, and the laundry as well

my portion of the hotel through the struan building and was immediately hit with a smell of damp laundry, like

401 the noise from the laundry from 7

we asked about the laundry service mentioned and he knew nothing of it, promised to get back to us but i am

the included breakfast was absolutely fantastic and we had dinner at the hotel it was also very good

the food, both evening meal and breakfast, super service, with extremely friendly staff

breakfast was very satisfactory, all the staff were excellent and very friendly

breakfast was also lovely

around the bottom of the large bed, i was surprised to find that it was still wet from the laundry and my room

high price for a backyard apartment, near the garbage and laundry machines

and we ll equipped self contained apartment- the laundry was especially useful midway through a holiday

it is quieter and no smells of kitchen

lovely location near to centre with parking and lovely walks nearby

great outside day laundry service

wifi was interrupting sometimes on my phone

the parking spaces for all

also no problem with parking

exceptional gold star , staff were friendly and attentive, very clean good parking, thankyou xx

my kids did not want to leave the hotel because the dinner was so delicious there

unfortunately, wifi wasn't working.

stayed at bunchrew house 17 years ago during our honeymoon, and were thrilled to return with our kids

food was fantastic, had evening meal and breakfast, will definitely be

we stayed in the pet-friendly room detached from the rest of the hotel

was badly in need of refreshing, however the washing / wc facilities were very good, the laundry service was

wrong room had been made up so had to move as room was cold, limited room service menu

set in pretty gardens with plenty of parking

breakfast was superb, the dinner even better

in garden cottage 1 and it was more than we expected with large dining table, living room and kitchen with fridge

the location of the property and the welcoming hosts. it was pet friendly!

wonderful relaxed and welcoming. so pet friendly and safe for off lead walks

hotel very efficient but friendly staff great bar area lovely dining room large and airy but with a cosy feel

lovely building in nice location. great bar and restaurant

breakfast was exceptional with varied choices which would suit all tastes

extra fees for laundry

laundry service was a bonus and parking was easy and convienient

ripped me off with laundry

we needed to do laundry, and they didn't have a washing station, so we paid them to do our laundry

the laundry is 15 which seems expensive to me