the poor front desk receptionist was washing laundry between guests

very pleasant staff and great room. the kids liked the pool lots.

the property had adequate parking

comfortable beds, quiet rooms, good breakfast

they had hot breakfast, not grab and go

had laundry facilities.

having a guest laundry was a plus

that there was a laundry facility

room was nice, liked on site laundry, needed to use.

staff and quiet room, not as previous room which was located near laundry and noisy all night long

the laundry room being right next to the pool was nice

i really liked that there was a laundry for the guests

we loved the proximity to lagoon and the shuttle service to the park

the kids enjoyed the pool and hot tub

the pool was big. the gym was nice. our kids loved those amenities.

also they been fix the machine and laundry machines inside the hotel

great that there was laundry available

only good thing was that they had a pool with hottub open till 11. you had a laundry bag!

as my room so that made it really convenient, don't know if the first or second floor also has laundry machines

allowed an early check in which was nice

the room was clean and functional - and you offered a laundry washer/dryer.

parking wasn't great

we were travelling with our dog and were very pleased that the pet fee was $25

the room was comfortable. like the kitchen and bathroom.

location, all the comforts of home although scissors in the kitchen would have been great (minor thought)

the room amenities. the kitchen

i personally felt the pool water was cold.

i couldn t get into the gym, pool, or back into my room at 8:30am because apparently they decided my stay

not enough seating space for breakfast

suite was the perfect place for two family members to stay in separate sleeping rooms; and mini kitchen and

not pet friendly, except service animals.

i enjoyed the quiet had the pool all to ourselves probably the time of year but it was great

room service is worth every penny and the front desk people are awesome

day that i arrived, there was lots of tree, shrub, and parking lot debris in the foyer

additionally the in-house bar called fahrenheit was a gem the lady bar-keep was very cool to chat with

having some more service, such an internal laundry, would have been great.

guest laundry services are available on every floor

there was not enough parking. we had to park across in the restaurant parking lot.

it was very clean and had a kitchenette, a table where we could eat and even a desk

breakfast is being served again

didn't pay extra for the breakfast- it's a turnoff that it's not included with the room cost

the warm pool and an amazing balcony

room faced the back parking lot and freeway which was not beautiful

there's not much i don't like other than you have to go to the front desk for pool towels.

breakfast options had something to be desired

you can do your laundry straight there at a fee ofcourse

there were laundry facilities and an

a load of laundry by the time i got down to switch it another person already did

was not much parking

the breakfast was one of the best i ve had at a hotel

the kitchen floor is not clean

breakfast was minimal only bagels/oatmeal/cereal pool wasn t open

hallways and the elevator however, to be fair, i was quite satisfied with my room and the lobby/breakfast areas

pool was much smaller than expected and no hot tub

the room, staff and breakfast were very nice. the location was awesome.

though they parked us near the laundry room we did not hear a thing all night and slept well

absolutely no amenities available, no laundry, no pool , no breakfast

were in room 101 handicap parking right in front of room

nice pool and hot tub

room was awesome, breakfast offerings were great- even with the covid restrictions

pet rooms are not designated, so you may get a room that once had an animal in it

cleanliness, and parking was not great.

grab and go breakfast was good and the pool area was perfect for us

breakfast could be better !

like that the hotel has a lot of restaurants around and our kids loved the pool

a laundry basket for a luggage cart

the laundry machines kept taking my money and the hotel can't help.

breakfast was minimal. tub didn't drain, pillows where lumpy, tv didn't work, no laundry bag.

would have to say no bathrooms in between where if your swimming or doing laundry you have to go all the way to

laundry

no laundry facilities

lots of parking for the hotel

parking for the hotel guests was not the greatest

not enough handicap parking.

the location and the setup. great gym too.

my friend smelled it, too, and we agreed it was probably pet smells

the breakfast and coffee hot the spot

a/c seemed non existent in the lobby and basement gym area

the gym that was advertised was in a terrible state of disrepair including fallen panels and wet and

very spacious room, helpful and accommodating staff, nice breakfast

there are interesting restaurants, a movie theatre and a climbing gym nearby

great amenities (pool, restaurant, parking) and great location

a little moldy in the cracks and under soap dish and room service started beating the door down a whole hour

the parking didn't seem that handy.

room service fast and friendly

to pay $5 to park in the motel parking lot

room service or food available during the day or later evening

lots of room in the rooms. my kids liked the pool.

we had a few issues come up such as our key didn't work in the pool area and they were every accommodating

psy for parking and internet

had great workout room and laundry area

the laundry room gym and pool

i could walk to many restaurants, pet friendly wonderful full breakfast had games, puzzles pool table lots to

friendly staff, fun play area in the lobby, swimming pool, workout room, breakfast with lots of variety, clean

the woman serving breakfast was very friendly and helpful

the laundry room for guests is fabulous as well with great washers and driers

perfect location - clean, friendly & love the laundry room.

the laundry is definitely a plus

we did not use them, loved that there were 2 bbq's available for guests to use, as well as laundry, and a nice

having laundry available was a great amenity

room next to laundry all night in and out with loud people talking

i enjoyed the vending machines and laundry room.

was right over the laundry room and it wasn't very quiet and it sounded like an air compressor kicked on every

room smelled like dirty laundry

quiet, had great beds, convenient on site parking, helpful staff, and easy to use laundry facilities

dirty, cigarette smoke, sketchy parking lot and food area

cops pulled in parking lot as we were getting stuff out of trunk

instead of letting other people sit in a parking lot waiting to see if we would show up so they could take our

room was non-smoking, but it reeked with cigarette smoke

wifi had lots of issues and we needed it for home school

tv worked & was a good size, the bathroom was lovely, white, clean and spacious, the property had laundry

not sure why if it s the laundry detergent but we both spent the night scratching

laundry facilities were down so they couldn't get us additional towels

1. request for additional fare than reserved price 2. need extra charge instead of free wifi

parking is not convenient

i also didn't like that the laundry soap wasn't in the laundry room

loved that there was a pool as well as a laundry room

accommodations, non carpeted floor in pet rooms, indoor pull, laundry

we needed laundry facilities and they had it in the hotel

wasn't aware of a pet fee prior to staying

liked having the laundry room and fitness center available

the room was next to the elevator and laundry. noises kept us up all night

laundry, pool, and hot breakfast.

is courteous, the rooms are comfortable, the free breakfast is always good and we enjoy the free wifi

breakfast with friendly staff

there was a family living two doors down with their laundry and a lot of their stuff in the walkway

people having sex in the laundry room

good laundry available and close to a great western bar

everything was brightly lit at night. laundry on site was usefull. great customer service.

had couple of places to eat around it, laundry and fuel. easy to find

could hear people yelling from the parking lot

in the hallways there was pet food all over the floors

paid laundry is also available for washing

when we went in the room it smelled like cigarettes smoke and the room was very, very small and laundry to

kitchen area next to open laundry

this is a pet friendly hotel, and was not overpriced for our little dog

more food for breakfast

room was over the laundry room and lint had blown all over the ground making it impossible not to track it into

onsite laundry was really useful and pool nice

empty location. our room backed to the laundry, very noisy. no breakfast i.e. juice muffin etc.

lovely walking trails, pool, fitness room, laundry, excellent breakfast offerings, good bed

staff, lots of green areas, laundry room was great, bed comfortable, great location for us too

room was on the second floor at the top of the stairs by laundry

laundry!

solid value. good bed, laundry facilities, clean. good breakfast.

they have laundry facilities, which we took advantage of

they allowed me to use the laundry services after the posted hours when i lost track of time and were always

laundry did not work

my kids enjoy the pool at every hotel we stay

handy off of the i 15. clean and quiet. food in breakfast room was hot and tasty.

gym was small but was useful

the front desk agent was more concerned about if we had a pet than welcoming us to the hotel

ice machine and laundry was broken

hotel room was directly adjacent the housekeeping laundry room, so we were kept awake by the laundry spin cycle

laundry room at the hotel

breakfast, no laundry equipment for guest to use

pool could be better

and of course my kids loved the pool

staff was friendly, the room was perfect, and breakfast was yummy

the breakfast was amazing and kathy was so nice.

we enjoyed the hot tub and the pool both days

it was clean and the rooms were amazing. the breakfast was so good.

warm swimming pool and hot tub. laundry facilities.

i was given a room on the first floor and next to the bar so lots of stomping and commotion from the sounds

i thought breakfast was included but it is an extra $12/person and well worth it

the pool and hot tub were closed to remodeling and it wasn t disclosed on the website

quiet location, free wifi was perfect to connect and work from, staff was very friendly and

dispenser wasn't working properly in the bathroom and they need change machine in the laundry room

laundry facilities were ok, the dryer always needed more time but clean and available

it was nice to have more than vending machines for snacks, soups and even laundry soap

we were by the laundry room and people working there were speaking really loud there every morning

they have a large lobby with a cozy fireplace, a pool, hot tub, laundry facilities and more

the laundry facilities available were more than i would expect

laundry room next door

our room was right next to the laundry room so it kept us up and the walls were very thin

my son got sick in the middle of the night so i had to use the laundry room

but we found an ice machine in the laundry room

the laundry was upstairs where our beds were, very noisy

also had to buy laundry soap

i think some laundry detergent would be nice

having laundry in the room

however, it wasn't serious enough to stop us from doing laundry

laundry room provided which was nice

computers didn't work. laundry machines were expensive $3 to wash & $3 to dry.

laundry is $3 per wash or dry, and the dryer only allows 30 minute dry cycles, so many of my

they have on-site coin operated laundry but will only exchange $6 of quarters for you

breakfast is excellent, and you can also have a meal any time of the day, there is a bar open in

food was very good .pool is definitly nicer than stein erickson lodge but too many kids

many kids screaming marco polo at the pool

property, incredible lobby, great room, nicely appointed with fireplace, beautiful surroundings, restaurant was

ordered kids chicken fingers and fruit plate

luxurious accommodations, spa services and hotel staff

finally agreed to process everything on our card, charged for room service but still did not process the refund

clean room and great pool

breakfast provided, but room was spacious and comfortable, and the kitchen area was very helpful

it was nice to have a kitchen and lots of room in the bathroom

loved the room and location, property and pool were great.

added bonus we didn't expect was laundry facilities so we were able to freshen up our clothes

the laundry door was off it's hinge and the luggage rack was broken

beautiful mountain view, pool, restaurants in walking distance and cozy fireplace if needed.

there was a bad odor in the kitchen area.

they aren t secure the receptionist was struggling to check us in we booked a room with a spa tub and did not

had great stay, we were upgraded to two room apartment with fireplace and living room, 3 tv, kitchenette fully

good buffet breakfast at the hotel, with option for a la carte. good service.

bar are very crowded

have a rooftop pool bar that blasts music from 2-6p along with pendry s party on the plaza that also

we are a family with teenaged kids the music didn t bother them but for me after skiing all day i like to

loved the steam shower, laundry, kitchen and the fifth floor pool area was awesome

room housekeeping - hot tub ran cold water in adult pool area - adult pool area was dirty and kids were in there

i also loved the valet parking

on the plus side, they gave us a credit, so we took the kids to the arcade to kill some time

market on site. location to plaza. parking included! great staff

once we figured out the system of the shuttle bus, it was helpful and free to get to town

the service at breakfast was slow and often did not have the full grab and go choices available.

t thinking about covin 19 and came up from las vegas didn t think the jacuzzii and pool would be close so

breakfast should have been included

this caliber of a resort i had expected more dining opportunities, room service was good but not great

the gym

fabulous location for skiing, helpful staff, direct shuttle to downtown park city

it was great to have a kitchen with all of the kitchenware provided

small kitchen in the room was more adequate than we expected

unfortunately, we didn't even have time to ski canyons/park city or use the outdoor hot tub and pool

my room was shaking because of the laundry room i didn't have any towels it was a horrible

was clueless, lots of construction going on during our visit, laundry cart was parked outside our room 233

room, bed, shower, proximity, staff, laundry room, gym, luggage cart - all excellent.

very comfortable hotel with great amenities. onsite laundry was a plus.

kids loved

the gas fireplaces, hot tub, beds & laundry were especially nice

think the hotel needs to offer a shuttle service to all the ski resorts close to the hotel plus more pick up

rude and unprofessional bar man

good food, but expensive cheeseburgers and chicken fingers for kids

good food, but expensive cheeseburgers and chicken fingers for kids

free laundry

room was very old looking, and the carpet was dirty looking and old

no pool

fast and efficient check-in, nice secure underground parking, quiet building with indoor pool, requested a room

pool wasn t working

the pool and we weren't it was further up from the pool , im glad because people allow their kids to do what

provided and the shuttle usually showed up within 5 minutes after we got to the sidewalk at the parking lot

the pool was too cold for this time of the year but other than that the stay was amazing

my kids were disappointed

great location-convenient to downtown park city, kids loved game room and pool

dish soap, dishwasher soap, a sponge for 2 or 3 meals or washing detergent for one or 2 loads of laundry

full kitchen and laundry in the suite were very convenient

laundry in room

the pool/hot tub were being renovated.

very cozy feels like home type of place! great pool and locating very clean!

having to go to the basement to do laundry was a bit of a hassle.

is for each guest to either bring four quarters since there is no change dispenser in the laundry room, or one

on checkout staff did return laundry funds from washer/dryer issues

we loved the full kitchen and two full baths, plus so much square footage

and the outdoor pool is small

no wifi

good wifi

i thought the little porch with the grill was aa nice idea, and the guest laundry was very unexpected and

on site laundry room

there is also no maid service or laundry facilities

you have to pay to do laundry

very friendly and helpful reception staff, very clean large pool and spa and coin laundry

location, great room - remodeled, full kitchen, large, quiet, very comfortable bed

not enough under ground parking, but adequate parking on next street up

treasure mountain provided free morning shuttle to ski areas and underground heated parking

wifi was erratic

asked for room service while we were gone and asked for a time for them to come

there are spa amenities available for all guests to use

room service gave estimated time and met them

and new rules, but it ruined my night without a change of clothes and swim suit to enjoy the pool

kids in pool area were unruly, jumping off edge into lower level, excessively splashing sunbathers, it was

kids in pool area were unruly, jumping off edge into lower level, excessively splashing sunbathers,

everything was great but a little more variety for hot breakfast items would be even better.

however, i found that no room service and having to take a shuttle to the spa at steins lodge very inconvenient

the pool, bed and location was amazing!

views and pool

breakfast was good, location of the property in relation to the ski area was excellent

the staff was the best. the spa was great. the moscow mule was awesome.

location was fantastic. staff were great. fitness center and pool were great as well.

the spa and the pool the grandlodge everything was

the kids loved the pool and arcade and access to the mountain was so easy

shuttle service to main street

the suite also had laundry facilities

breakfast included in price - excellent choice of food very comfortable beds great bathroom laundry facilities

the shuttle service to and from park city is very helpful

also the bar and the restaurant were great, and i didn't have one complaint about our stay overall it was

we come here every year to go mountain biking and relax in the pool and hot tub after

everything was new, the room, the laundry, the gyms, hot tubs, everything

it was exceptionally, the laundry facility was great as well

had to download an app and upload funds to the app to use the laundry machines.

(pool, gym, laundry, parking garage)

super helpful to have access to the laundry