24 hour laundry was really convenient and their laundry room was pretty clean it was nice to have the room

a fridge and microwave was very useful as we returned quite late in the evenings, and on site laundry option is

a bit of a walk to get to the laundry/ice from where our room was

room was smelly probably because it was a smoking room before and the carpet was super old

location, the restaurant had very good food, (the bar tables were dirty is recommend sticking to the restaurant

i would prefer if the laundry was done by the staff as high-end hotels

our room was next to laundry room, heard the dryer all night long

there is a gym area and indoor pool

it's also a very big bonus that they have a bar downstairs including a full restaurant

there is a gym area and indoor pool

it was helpful to have a guest laundry room

they have laundry and computer printing available if that's needed

indoor pool small and a bit too cool for me.

the only negative - pool was small. my kids didn't think it was very fun.

had a nice hotel bar and small restaurant

there is a guest laundry onsite

good location, has laundry facilities, has large fridge and microwave oven, large beds.

staff let us use laundry before checkin, good size room comfortable and clean great location to town easy walking

laundry out of

quiet since all the front doors of the rooms faced the parking lot

laundry room was out of order the room had a strange odor, very dated the air conditioner did not

there is a really good chinese restaurant located across the parking lot

check in and out quiet at night location was good pet friendly and that fee was reasonable, though should be

it was quiet and staff was friendly. wifi worked in the morning.

chinese restaurant in parking lot

laundry facilities

was happy to find a functional laundry room (after being disappointed by various inns the previous nights

coin-operated laundry facilities

had to climb three floors to the room and the laundry room was hot because the door to the heater room was open

laundry facility was nice and clean and operated well and the male evening receptionist when i

we used the laundry, as we were on a 2 week vacation, all in motels, it was nice to utilize a clean facility

it's right beside the river, with rooms overlooking the river and golf course across it.

breakfast, parking a wifi included

she was a great start to the day at breakfast so helpful in every way

the tile in pool area is very slippery when wet

laundry facilities on each floor.

not go on balcony building had old musty smell laundry area had 1 washer and dryer and no where to sit

wifi connection was not stable & weak signal the laundry was small & only one machine & one dryer the swimming

laundry room was a bonus

laundry washer was dirty with pieces of things in it

spacious comfortable room. good amenities (pool, gym, laundry, breakfast)

amenties (laundry, pool, ice) all close by

there were self-service laundry machines, though we didn't need to use them

a fence around the pet area would be great to give traveling pet a safe place to run.

kitchen staff was personable and helpful

we were able to get quarters and laundry soap from the office staff so we could wash a load of laundry

there is also a laundry facility on site and plenty of parking

the guest laundry needs to be updated

nice comfort clean room with kitchen corner (sink, frige, microwave). good location.

secure wifi connection

it was also cool that you guys had a laundry room on site

i liked there was a laundry room i could wash my clothes.

i liked the privacy fence and the quiet area. the parking was super close to our room.

very nice place. could use better parking in front.

parking right out side the door, good sized room with a great sized bathroom, and the beds were

room was nice. laundry facilities were free. coffee and cocoa in lobby was good.

breakfast, reasonably quiet although right next to the laundry and around the corner from exercise room

the facilities were clean: gym, pool, and laundry area

i also loved that there was an onsite laundry as infants make a surprising amount of laundry

parking is a little small, but understandable because of where the hotel is located

hotels for the second week and had housekeeping every day, including breakfast and on site laundry for a third

sheets smell of a laundry fragrance that is annoying

clean comfy rooms with easy parking

excellent customer service and room service. quiet, good location.

loved the location close to our kids and grandkids and we even went to the mall to the movies three times

liked location. self serve laundry on site. breakfast provided. internet worked great. quiet.

micro, refrigerator in room and laundry in site

one small trash can in bathroom only; no trash can in kitchenette

was actually more like two rooms with a full kitchen/dining area and bedroom

parking was a bit tight

also, the guest laundry was affordable and easy to use, which is really nice for a long stay

location, staff, amenities. cocktails and fireplace. gym and laundry.

nice rooms, exercise space, guest laundry, food area and especially friendly staff who really hustle amidst

my kids think the swimming pool, the breakfast, the room, everything is top notch

pool area, perfect room set up for a family with three kids

they have a coin laundry (bring soap)

laundry room wasn't really functional

location was great. wish i would ve remembered that it has laundry facilities.

room key would not get me into the laundry room

breakfast was pretty good, we wish there were eggs too.

breakfast was good. good food options.

the staff are phenomenal from housekeeping to front desk to the breakfast staff!

it was nice to be able to enjoy the outdoor pool and again, the extra space was nice too

breakfast was ok

rooms were great, kitchen was a great bonus as well as the daily breakfast that was included

there was a lot of use of the laundry from travelers. one dryer was

i didn t use the laundry machines but they re there

laundry room didn't have a change machine for the washer and dryers, which only accepted quarters

hotel has heated pool, laundry facility, hot beverages in the lobby and a little snack shop

laundry room with coin operable washers and dryers

mini fridge, no mini bar, no laundry services, no room service, uncomfortable bed, other sitting places in the

the pool was small indoor and deepest point was 4ft

pet friendly! location is great for downtown. parking garage under building.

i needed towels, food, or access to their pool and they went out of their way to give it to me

wifi was only available for a fee. parking was added to the hotel bill once we arrived.

pool, workout room, free laundry washing, room very spacious and comfortable

amenities which we didn t get to use but was happy that they had free laundry service and a pool

the kitchen and the laundry room! breakfast was great too!

room with laundry facilities in the building

the fitness room and laundry area is just great with lots of room to workout

laundry room would be nice, but the down town location offers a selection of laundry mats in

they have limited parking but there is a public parking lot right across the street

smallish parking lot but wasn t an issue for my small car.

breakfast excellent

the wifi was great

laundry only opened after 8:00 a

dryer hose was disconnected so the laundry room and workout room were full of steam

guest laundry facility was

good laundry facilities and excellent breakfast options

the laundry room was small but clean and the breakfast had different kinds of food such as oatmeal,

good breakfast and i was able to do my laundry

their guest laundry only takes quarters, and when there was no atm or coin machine to operate their machines

clean rooms, nice staff, good breakfast, good workout room, guest laundry, lovely pool

very convenient hotel location and good amenities - pool, laundry room.

the pool was indoor, open late, and looked really nice

kind of a bummer that laundry facilities aren't available and not all rooms have a bathtub.

they dont have laundry room in the facility

staff and parking

very nice setting : nice gym equipment . pool area .

not happy that the bar wasn't open at all

clean, laundry, breakfast, newspapers, computers, room was well equipped, all was top notch, this hotel

our room was next to the dumb-waiter laundry shaft or something, and the noise was extremely loud early in the

also highly recommend getting ice cream @ pucklers check in was quick and easy, there was a laundry room on

) bonus - free laundry machine across the hall from my room

comfortable, spacious room and guest laundry was free of charge! excellent breakfast.

the rooms are gorgeous and the free laundry was amazing! thank you!

appreciated the free laundry. room was clean and staff was nice.

free laundry facilities and parking

rooms, nice laundry room, loved the little kitchenettes in the room

laundry on site

the only issue was parking was difficult, not enough spaces

staff could have informed us the pool was open for reservations and there would be a charge for the data service

very satisfied with everything, breakfast included

let customers know is only 1 parking spot per room

nice looking physical fitness and pool area

i used the laundry room

new clean cute - good gym super cute rooms extremely comfortable beds

gym was nice and had most that you would need

i also enjoyed the self serve breakfast station and plenty of parking

clean, quite, very comfortable bed and pillows and a nice breakfast.

guest laundry is nice

parking was easy and the wifi worked well

the food in the breakfast were really good and so far phoenix inn suites albany is the first hotel that i am

love the free parking, free breakfast

breakfast, nothing made

guest laundry facilities

laundry only open certain hours

the on-site laundry was inexpensive and the laundry area was very clean

the fact that it has a guest laundry facility

parking lot is large and easy to navigate

vacuumed, sink leaks showers covered in mold , ac has no buttons and is duct taped together, wifi was spotty

wifi didn't work

front desk staff would not charge laundry fee to my bill.

could not do laundry because desk did not have change, the small of bleach in the sheets was a bit toxic

it was actually really nice that for a full hour we had the whole pool to ourself

perfect for someone with a pet

rarely worked, i could connect to the wifi service but it rarely would provide any usable

laundry room

even got to wash my work clothes after the laundry room was closed for the night

it had laundry options and ice machine/workout

beautiful, super clean, great lighting. hot tub, laundry, maps and helpful front staff.

had all the amenities: pool, spa, exercise room, laundry,

the refrigerator in the room doesn t work. the hotel doesn t have laundry room!

the pool was down and so was the laundry two of the things that i rented the room for.

the hallways were dirty and had piles of dirty laundry piled up against the walls, the kitchen did not have

had a room that was right next to the guest laundry room

not description stated pets were welcome but nothing about paying a fee for them

room was next door to facility laundry room that was going all night long

dirty laundry room, the air dryer doesn't work.

laundry room available but not really advertised to the customer unless your looking at a map

loved the pool and laundry

to do some laundry after traveling for 7 days and the guest laundry area was dirty

few small issues broken hit dryer getting change for laundry all which were handled

laundry facilities were great.

the laundry facility is good and clean

staff was very nice. breakfast was nice and it was great to have access to a laundry.

had 3 littles and they were able to have fun and be kids

laundry room was clean and easy to use too

facilities (pool, sauna, and laundry specifically) are well-maintained and never felt dirty or undesirable

parking was challenging too

carnival was next to the hotel causing several people to park in the hotel parking lot and party

warmer pool