vacuumed, sink leaks showers covered in mold , ac has no buttons and is duct taped together, wifi was spotty

wifi didn't work

the refrigerator in the room doesn t work. the hotel doesn t have laundry room!

had a room that was right next to the guest laundry room

the pool was down and so was the laundry two of the things that i rented the room for.

the hallways were dirty and had piles of dirty laundry piled up against the walls, the kitchen did not have

it was great having the breakfast and using the pool after a day of driving

it was clean, there was a laundry room on site

room was next door to facility laundry room that was going all night long

to do some laundry after traveling for 7 days and the guest laundry area was dirty

laundry room available but not really advertised to the customer unless your looking at a map

dirty laundry room, the air dryer doesn't work.

guest laundry is nice

additional pet fee

need more ada parking near front would be great.

the food in the breakfast were really good and so far phoenix inn suites albany is the first hotel that i am

beautiful entrance, enough parking, cleanliness of property

the fact that it has a guest laundry facility

laundry only open certain hours

guest laundry facilities

the on-site laundry was inexpensive and the laundry area was very clean

understand that the rooms are pet friendly but feel there should only be certain rooms set aside for this request

could not do laundry because desk did not have change, the small of bleach in the sheets was a bit toxic

front desk staff would not charge laundry fee to my bill.

rarely worked, i could connect to the wifi service but it rarely would provide any usable

super clean! great location! pet friendly

friendly staff, beautiful room, clean, pet friendly.

staff was very nice. breakfast was nice and it was great to have access to a laundry.

few small issues broken hit dryer getting change for laundry all which were handled

the laundry facility is good and clean

laundry facilities were great.

elevator was broken one day and on another day construction workers took the whole back parking lot and i was

facilities (pool, sauna, and laundry specifically) are well-maintained and never felt dirty or undesirable

laundry room was clean and easy to use too

really wanted to use the gym but i tried to go twice in one evening and both times the people using it were not

super nice hotel. friendly staff. close to freeway. great breakfast options.

carnival was next to the hotel causing several people to park in the hotel parking lot and party

laundry room was a bonus

laundry facilities on each floor.

not go on balcony building had old musty smell laundry area had 1 washer and dryer and no where to sit

laundry washer was dirty with pieces of things in it

wifi connection was not stable & weak signal the laundry was small & only one machine & one dryer the swimming

there were self-service laundry machines, though we didn't need to use them

amenties (laundry, pool, ice) all close by

spacious comfortable room. good amenities (pool, gym, laundry, breakfast)

pool and spa great

lots of parking

we used the laundry, as we were on a 2 week vacation, all in motels, it was nice to utilize a clean facility

pool was hard to find.

pool n gym closed

i've ever had (vegetable omelettes , gluten free muffins, bacon, sausage, so much more), pet-

i did not like being charged nightly for my pet i brought along

laundry facility was nice and clean and operated well and the male evening receptionist when i

was happy to find a functional laundry room (after being disappointed by various inns the previous nights

had to climb three floors to the room and the laundry room was hot because the door to the heater room was open

laundry facilities

coin-operated laundry facilities

laundry room was out of order the room had a strange odor, very dated the air conditioner did not

wifi didn t work in the evening

the $15. pet fee.

tight parking

clerk forgot to charge pet fee

they have laundry and computer printing available if that's needed

it was helpful to have a guest laundry room

music in the lobby/pool/gym was terrible

was not informed that there was no room service they should have left something in the room for us to clean

music in the lobby/pool/gym was terrible

staff let us use laundry before checkin, good size room comfortable and clean great location to town easy walking

laundry out of

good location, has laundry facilities, has large fridge and microwave oven, large beds.

there is a guest laundry onsite

nicely appointed suite with kitchenette and very nice soaking tub.

i would prefer if the laundry was done by the staff as high-end hotels

our room was next to laundry room, heard the dryer all night long

the indoor pool is probably great 99% of the year, but we were here when it was 104f each day and the pool and

more choices of breakfast

good breakfast foods

need a pen in the rooms/with pad of paper. no laundry....should not be effected by covid

staff was extremely nice, the property is beautiful and the bar and restaurant were amazing

the rear parking area has 2x4's on the ground, large rocks from construction

super quiet area and lots of parking

in room service would have been convenient

close to the park and town. the breakfast was great, free water bottles and laundry soap

it s nice to be able to use a laundry room

a bike room with tools which we used, a laundry, a bar and a restaurant and great

good breakfast and nice amenities like fitness room, hot tub and laundry

easy parking, big rooms, great art and other design details throughout the property

a fridge and microwave was very useful as we returned quite late in the evenings, and on site laundry option is

a bit of a walk to get to the laundry/ice from where our room was

24 hour laundry was really convenient and their laundry room was pretty clean it was nice to have the room

parking spot directly in front of room

need better wifi.