nice comfortable room, laundry room was nice

towel bin was over flowing and not taken care of and no pool towels left for other guests because laundry clearly

our room was in the basement next to the laundry room (yuck)

i was told the vending machine by guest laundry facility sells detergent but it only has snacks

is a nice place to stay with kids

that way we were able to use the fridge and microwave in the kitchen, as well as eat at a table instead of on

oking website did not send the right information)

our key to the pool didn't work and parking was limited.

they even had a carousel ride there, got to feed goats, horseback riding and golf

only issue we had was that the pool keys wouldn t work but the front desk at the zermatt gave us a key to use

they were redoing the parking lot and had a laundry mat in the same parking

parking lots need a good sweeping and garage cans emptied outside

pet friendly.

wifi didn't work

carpet was very wet, the toilet leaked, the wifi was terrible

it was also great having a laundry on my floor as well

the wifi is free but you have to sign up for their rewards program first in order for it to work

great pooll area, great breakfast, pet friendly

a busy signal and had to go down to the desk every night to make my wake up call request, and the parking lot

pillows cleanliness friendly staff pet friendly

could use a second washing and drying machine in the laundry room

the kitchenette was perfect for preparing food during the day and the beds comfy

the kitchenette was nice

maybe more parking for people with boats. but everything else was amazing

wasn't enough parking spaces at the property once it was full on friday night

the spa and the pool the grandlodge everything was

for breakfast room service were a bit dense, and the pool had no towels when we left at closing

the spa and the pool the grandlodge everything was

loved our stay. room was beautiful and the kids were welcomed!

spa is amazing

breakfast included in price - excellent choice of food very comfortable beds great bathroom laundry facilities

the suite also had laundry facilities

large sink space with fridge and basic kitchen supplies

the kitchen was in the bathroom

great rooms, breakfast was included and easy shuttle service to town

everything was great but a little more variety for hot breakfast items would be even better.

the view from the pool area!

the views from the pool are killer and the whole experience was wonderful

included breakfast was a bonus

however, i found that no room service and having to take a shuttle to the spa at steins lodge very inconvenient

had to download an app and upload funds to the app to use the laundry machines.

it was exceptionally, the laundry facility was great as well

laundry facilities right on each floor

(pool, gym, laundry, parking garage)

super helpful to have access to the laundry

kids in pool area were unruly, jumping off edge into lower level, excessively splashing sunbathers, it was

outstanding beautiful great location nice bar and gym

and new rules, but it ruined my night without a change of clothes and swim suit to enjoy the pool

room service gave estimated time and met them

kids in pool area were unruly, jumping off edge into lower level, excessively splashing sunbathers,

wifi was erratic

the pool was bigger

it had a full kitchen and a cute little fridge

no room service, #26 needs to be gutted and updated, filthy carpet, front desk never a good morning or

wifi was not strong

on site laundry room

there is also no maid service or laundry facilities

you have to pay to do laundry

very friendly and helpful reception staff, very clean large pool and spa and coin laundry

i thought the little porch with the grill was aa nice idea, and the guest laundry was very unexpected and

no wifi

good wifi

having to go to the basement to do laundry was a bit of a hassle.

on checkout staff did return laundry funds from washer/dryer issues

is for each guest to either bring four quarters since there is no change dispenser in the laundry room, or one

our family of 3 appreciated the size of the unit with a well stocked kitchen

the pool was pretty small and the kids didn't have a lot of room to play, especially when there were a

laundry in room

full kitchen and laundry in the suite were very convenient

dish soap, dishwasher soap, a sponge for 2 or 3 meals or washing detergent for one or 2 loads of laundry

room was very cozy and clean, location, towels were super soft, tub, gym, sauna, view, and parking were all

the room was very big with a fireplace and doors to pool

the gas fireplaces, hot tub, beds & laundry were especially nice

one of the workers was able to work with a golfer who was leaving to provide us with a parking spot

ended up paying $30 for a salad for lunch at poolside

good food, but expensive cheeseburgers and chicken fingers for kids

to park city mountain and we were able to use the hotel's shuttle and pool

timbers bar could use an extra bartender during holidays and bowl games

a hotel list that they are pet friendly, don't allow your customers with pets to be on the same floor/row/hallway

kids enjoyed amenities including game room

the restaurants and bar on the premises were closed due to covid

price and location. bar in hotel. patio.

free laundry

fast and efficient check-in, nice secure underground parking, quiet building with indoor pool, requested a room

excellent value for the location and had everything i was looking for in a kitchenette/suite

the pool was closed for remodel

pool wasn t working

very comfortable hotel with great amenities. onsite laundry was a plus.

was clueless, lots of construction going on during our visit, laundry cart was parked outside our room 233

room, bed, shower, proximity, staff, laundry room, gym, luggage cart - all excellent.

my room was shaking because of the laundry room i didn't have any towels it was a horrible

shuttle was nice to have & convenient

since we had been traveling for 10 days prior, we appreciated the free, laundry facilities right outside our

and i had a beautiful, wintery view and it was central to everything the resort had to offer; the spa was heaven

the new pool was lovely and largely the staff was super helpful and professional

was difficult to get in to check in - although staff was very helpful in getting us through the parking lot and

one night we re were in the owl bar and no one said hi or took our order for 10 minutes

we called for extra coffee and laundry soap and they brought what we needed right to us

they had a great shuttle service to park city mountain resort, all managed via a dedicated app

we loved the pet friendly environment

fireplace didn t work

shuttle to ski lifts and returns many not

wish the hilton had some options for breakfast even with the full kitchen

the staff was amazing , along with the free shuttle to main street

for a heavy balcony door you can hear people out by the pool screaming, talking and yelling

hotel was nice, rooms were comfortable. easy shuttle service to park city main street area.

full kitchen, spacious for kids.

somewhat remote from downtown park city. but good shuttle bus service

they have a game room which was great for the kids, nice staff, we really loved it and will come

loved the staff, food and gym. very pleasant place to stay and the staff is exceptional!

it was wonderful: food, staff, room, conveniences, extras (movies, shuttle).

the fireplace in the room and the hot tubs.

loved the steam shower, laundry, kitchen and the fifth floor pool area was awesome

loved the steam shower, laundry, kitchen and the fifth floor pool area was awesome

beautiful room, pool, amenities

no room service but we lived!

top notch kitchen with everything provided

a handful of times when i asked for things like spa reservations, i got some push back and multiple conflicting

have a rooftop pool bar that blasts music from 2-6p along with pendry s party on the plaza that also

we are a family with teenaged kids the music didn t bother them but for me after skiing all day i like to

have a rooftop pool bar that blasts music from 2-6p along with pendry s party on the plaza that also

had great stay, we were upgraded to two room apartment with fireplace and living room, 3 tv, kitchenette fully

the laundry door was off it's hinge and the luggage rack was broken

added bonus we didn't expect was laundry facilities so we were able to freshen up our clothes

is great, ski in / ski out, underground parking included, clean room

the location. the bed was comfortable. good shower. well set up kitchen.

parking

breakfast provided, but room was spacious and comfortable, and the kitchen area was very helpful

the steam room and pool dressing/bath room were nice

nice area, very nice pool.

finally agreed to process everything on our card, charged for room service but still did not process the refund

clean room and great pool

t thrilled that the restaurant was only seated outside by the pool

no cork screw in the room so everytime we opened a bottle of wine we had to call room service

upgraded jr suite with kitchenette is very small

food was very good .pool is definitly nicer than stein erickson lodge but too many kids

love the all inclusive valet and the waldorf in park city had the best room service food ive ever had

laundry is $3 per wash or dry, and the dryer only allows 30 minute dry cycles, so many of my

they have on-site coin operated laundry but will only exchange $6 of quarters for you

computers didn't work. laundry machines were expensive $3 to wash & $3 to dry.

laundry room provided which was nice

the hotel shuttle should run more frequently though but free public bus service adequately makes up for

i was able to catch up on laundry in our room, make a home cooked hot meal for the family in the spacious

having laundry in the room

great to have access to our own laundry in our room

also had to buy laundry soap

i think some laundry detergent would be nice

someone was doing laundry very loudly several nights after midnight

laundry room next door

but we found an ice machine in the laundry room

hotel was not sold out yet they gave us a room next to the laundry/vending machines where we heard noise the

our room was right next to the laundry room so it kept us up and the walls were very thin

we were by the laundry room and people working there were speaking really loud there every morning

laundry facilities were ok, the dryer always needed more time but clean and available

dispenser wasn't working properly in the bathroom and they need change machine in the laundry room

they have a large lobby with a cozy fireplace, a pool, hot tub, laundry facilities and more

it was nice to have more than vending machines for snacks, soups and even laundry soap

warm swimming pool and hot tub. laundry facilities.

pool was down for 1 1/2 days

pool and hot tub were nice after a long day. great location.

i thought breakfast was included but it is an extra $12/person and well worth it

we had some young family with young kids above our room and they were very loud

nice to have a kitchen

full kitchen

no indoor pool

pool was very cold and should have received complimentary waters that we didn t receive

location and pool

room was either above or below the laundry room and it was going throughout the night or early in the morning

laundry room was dismal and not well kept for the guests

room kept locking up before we had checked out and the laundry room needed a key card to unlock

when we saw her later she was checking in a guest while at the same time processing the hotel's laundry

heated pool was awesome

breakfast was great

easy location, parking easy to find.

something spilled all over , shower was dirty and we could not drain the water after giving our kids a bath

my kids loved having a smart tv in the room with netflix programmed in

everything was good. except the breakfast.

room with a full kitchen and space to suspend clothes for drying swimming pool and hot tub personnel caring for

would be nice to have some sort of breakfast prepackaged items

breakfast was great! lots of quality options. the pool was clean and a good temperature

great staff, early check in was no problem

excellent location with easy parking and access to it's amenities

laundry was in poor shape

wanted to use the laundry facility but when we went to do laundry the washing machine was extremely filthy &

only thing was was that room smelled weird i think because it was next to the laundry room so there was always

the laundry room was very comfortable and reasonably priced

we went to the laundry room and someone had left a profane note to someone else and left it on a dryer

they helped my husband surprise me for my birthday by letting my kids decorate the room

later i found out, at breakfast talking to robyn that the maps are in the laundry room

filthy pool area. issues with laundry room but they were swiftly solved by staff.

on a road trip and had to do laundry

i enjoyed the complimentary drink station, the in house laundry and printing services

rooms very central location very safe and secure pretty good breakfast good laundry

they also offer a large laundry facility which is very handy for anyone enjoying the outdoor activities utah

the laundry facilities are nice and clean

rooms recently refurbished, staff friendly and the laundry had card or cash options to pay

access to highway great staff laundry facilities are awesome $2 a load fitness centre has modern equipment would

plus there is a laundry facility

good facilities (laundry, pool)

i used the guest laundry and trash was everywhere

also, if you want to do laundry it might be good to bring your own quarters

had no change for laundry washer or dryer

the laundry you can use only if you have coins but staff doesn t have it, you have go outside and

have laundry facilities but both dryers were not working

very comfortable, rooms large, separate toilet from tub, overall layout, friendliness of staff, gym

comfortable, good location, breakfast. fantastic staff

our kids brought blankets so that worked just fine

it didn't seem like the hotel was full that night from # of cars in the parking lot

they were understaffed, but they were out of laundry detergent and many other things

laundry facilities, no coin machine and front desk was limited on quarters, also only 1 washer and

good location with comfortable beds. coin laundry helpful.

room was right across from the laundry room and it was pretty noisy at certain times of the day, mostly morning

the whole hotel was pet friendly

the laundry facilities were in desperate need of upgrades and was a bit pricey

half of the lights worked 5 laundry room machines were screeching real loud 6 its very obvious your mainenance

the manager was rude the pool was to warm laundry didn t work and didn t expect cash

only an app to use a credit card which we did not wish to opt for so we were not able to use laundry

i loved that there was also guest laundry available

he kept me company as i did laundry in the middle of the night helping to plan our trip in the area

laundry room good location, good breakfast, friendly staff

we appreciated the guest laundry facilities

i didn t see an area specific for my pet to use the restroom.

00 pet fee for one night was equal to 50% of the room charge

decent breakfast, ample parking, laundry on floor comfortable and clean lounge area

pet are allowed, which is disgusting!

she has a small dog and we had not requested a pet-friendly room, but wanted her to hang out with us in the

new facility. lots of parking. good breakfast (for covid era).

and i have to mention the breakfast cause the service is on time and very well attended

being right across from the laundry and hearing other guests conversations at 6am

hotel has a gym and pool, laundry, and comes with breakfast and coffee

location and room, clean, great laundry area, nice pool/workout area, friendly staff, and good

fun pool

hotel has a gym and pool, laundry, and comes with breakfast and coffee

laundry facilities were convenient and the room availability at the last minute was good

the laundry facilities were out of order

the laundry and such was probably in the works for being washed

and prop open door to get air out to hallway(both rooms) had to change rooms because tv and wifi not working in

was some construction going on, so it eliminated a lot of the parking

breakfast

parking lot was full one night

the pool had way too much clorox.

wasn't sure if the breakfast was free there or not

limited room service, no open bar, and food choices around the hotel were mediocre

laundry facilities available, breakfast in the mornings was great

was able to move to other side on parking lot which was much better

great service and great breakfast! comfy bed!

room,clean and comfortable, liked the fitness center,good breakfast,attentive friendly staff

signing into in-room wifi difficult.

laundry & gym facilities were usefull

they should update the laundry to accept credit cards, or at least bills

my only comment is that they don t have more than 2 washers or dryers in the laundry facility.

the availability of the laundry facilities came in very handy

the onsite laundry.

was delicious and we were checked on by the kitchen staff three times, to see if we needed anything

the 24 hour gym an pool is terrific as well

features like housekeeping always had to be requested and kitchen was never open

the staff was very friendly and accommodating. the pool was open 24/7 and the location was great

amazing and i loved that the gym and pool were open 24 hours even though it's only 5 ft

laundry facility was disgusting

i had my own room, put kids in the other and 1 on the pull out couch/bed

my kids loved making the waffles all by themselves.

kids were the only ones who actually ate the breakfast which consisted of waffles

breakfast was amazing!

wish they had ice machines on the floors, the only ice machine is in the laundry room, make sure you take a

we needed guest laundry and only one of the three washers was not out of order

laundry is on 2 floor

i especially enjoyed the breakfast

breakfast was perfect, variety everyday, omelet bar was delicious

the in house laundry facility was very clean and a good value

staff was super friendly i absolutely was grateful for the laundry room and the price of using the washer and

were out of laundry detergent, there was only one decaf in our room and the tissue box was empty

loved our stay breakfast was great pool was clean loved it will stay again

breakfast was great - loved the sticky buns

no place to do laundry on your own

the hotel restaurant and bar have tasty but limited menus

what a pleasant surprise! very clean sleak hotel. great bar and facitlities.

ev charging

i loved that there was a gym, pool & hot tub

very nice hotel we enjoyed the roof top sitting especially on 4th of july even did laundry

hotel to much greenery and trees blocking sign and also blocking view when trying to get out of parking lot

comfy beds, clean rooms, good hot tub/pool area, and decent breakfast

very well run facility and nice people. the lady who helped with breakfast was very sweet.

pool, hot tub, breakfast, parking garage is close to hotel

great cookies and takeaway breakfast was a plus

love the coffee and that it is pet friendly

this is very good please to stay. very clean good breakfast and everything

breakfast was wonderful and the lady was extremely nice and friendly

the location, the indoor pool, the staff, the breakfast

good well priced laundry room

ice no laundry were working

the room was good; laundry room was great; plentiful parking is included.

need to find another hotel that has laundry room for guests

the laundry room for guest were broken

laundry on sight easy access in even though there's no elevator

laundry room on same floor

the staff was helpful, the laundry was handy, and the breakfast was huge and delicious

room was clean and spacious, there was a laundry room open for everyone, and it was in a great location

on-ramp and major street, complimentary breakfast (waffles crisp and light) fresh fruit, pool,& laundry

dirty, laundry room permanently broken, staff is rude because all day long they re handling sketchy

the instructions they left were to call the laundry clerk

decent cable programming, excellent laundry facilities

they had everything you need to a multi-day stay including a laundry mat on site

that it had laundry facilities on sight.