non-smoking room was smoking room

wifi isn't very good. no breakfast yet.

wifi only available in office

no working wifi and no bin has been in the room

people lived at this place and were standing out in the parking lot hanging around

place is amazing but u pay the same price as other hotels n they have no laundry room or breakfast

the pool location

the breakfast was delicious

pool wasn t a clean as the picture but the rooms were clean

due to the weather, swimming pool water was hot.

to move to non-smoking room when tv didn t work in original room

breakfast could have more options

the noise was crazy people talking until 3 in the morning cursing and making noise outside the parking lot there

non-smoking room stunk of extended cigarette smoking in walls, curtains, floor and bed covering, but

room smelled like smoke and we asked for no smoking

i also love that it had a laundry room i did not have to bring dirty clothes back home

coin machine in laundry room didn t work

detergent machine in laundry room out of order

the laundry room is very messy.

laundry available, clean, homey, spacious,

was some questionable activity going on in the parking lot which hotel security might have been more aware of

i told her it was an early check in and then she asked for my information

they allowed us to have late check out.

and they have in unit coffee machine and swimming pool

carpet

self service laundry cheaper than a laundromat

this is a very clean, pleasant, totally pet-friendly

a negative aspect of the property, but as a business traveler frequenting hilton properties, the wifi was

very classy and appealing. cute pool. lovely seating areas and outdoor patio spot.

staff was amazing, as was the room and the breakfast the next

they were understanding of our need for a late check out and i really appreciated that

really needs an upgrade and better parking options. very run down.

and a crack pipe under my bed, very old dirty bathroom, alot of shady people just hanging around parking lot

limited parking spots

early check in good location great price

the staff could be more friendly. no restaurant or bar or guest laundry.

beautiful, clean and comfortable. breakfast had many options.

at breakfast the oatmeal wasn t hot

wash your hands on it cause it was too high even for me as an adult, so it was even harder for my kids to reach

great for kids and dogs, too (we had neither, but other folks did)

this hotel misses laundry room per floor

self service laundry - a fabulous bonus

the breakfast could be better. more option for kids like a fresh waffle station would be great.

more parking.

and have fun, but it was basically just a pool that was set behind the hotel and visible from the parking lot

smelled like dryer sheets every evening i'm assuming due to the location of the laundry room

could use more washers and dryers in the guest laundry

i liked the sitting room and the laundry service

breakfast was amazing

parking was just ok.

with the laundry washing machine -- the coin slider wasn't working smoothly -- was not ideal

laundry was good

dryer not working for personal laundry

they have laundry in the building but after a long trip i didn't feel like washing something that should

the laundry facility gives you the estimate time so i didn't have to wait around

many facilities like laundry and ice were under repair. floors were not clean.

the parking lot was well lit as we had our locked bicycles on the back and the room was spacious and

parking lot was well lit at night

we had the pool to ourselves

i like it was a quiet area, it was clean, breakfast was wonderful and the stay wasn't expensive.

front desk could have been a little more friendly and informative about the laundry

need a chair in the laundry area.

laundry room was very helpful and closeness of pool

the immaculate of the food, cafeteria and bathroom the courtesy breakfast and dinner the laundry

great staff. nice pool and hot tub

exercise room, laundry facility

the hotel has a stocked vending machine by the laundry facilities, which only required $1 in quarters for each

location and indoor pool

tub was cracked, gym lacked free weights, no where to walk going back to residence inn across

indoor pool and the lobby snacks where the favorite part for the kids

were was no laundry room, the tub was slippery and did not drain

our room had bags of laundry(sheets etc) and an ironing board blocking the entrance :( some of the front

dirty laundry and trash in the hallways

had to ask for a laundry bag

perks - a bar, snacks and meals were available in the lobby area, a lock box, an iron and laundry service

6am, loud vibrating noise for about 45 minutes - laundry

the lady at front desk was super nice! breakfast is delicious and great variety.

my room was annexed to the work-out (gym) room, and the dropping of weights were noisy

the art on the walls were so cool and the bar was great

very clean, nice bar at the lobby

there is ample parking and we even had an electric car charger right outside our cottage

parking was easy

and quiet, outdoor deck for dining in takeout, parking spot for the room, the koi pond and pool

breakfast was plentiful with everything you could want

beautiful gardens, nice rooms and delicious breakfast

should be serve breakfast buffet.

no hot tub by the pool

cautious stuff clean comfortable and lots of parking

breakfast was good

items in the room weren t replaced daily water bottles, bar soap, makeup wipe

friendly staff breakfast was good having a laundry center on our floor

they were in renovation we picked for the laundry service and they were renovating

were put next to the laundry room

room (close to the laundry room 1st and 2nd floor) rude front desk staff , didna

laundry available to use for $2 wash and $2 dry

were in room 229 above the laundry room and there was noise all night

in the pool , indifferent staff , no complimentary breakfast bar/coffe for hilton members , bathroom

nice size room with kitchenette, fine for couples without kids.

although the parking lot was full, there was little noise

pool wasn t heated

the laundry room had cigarette butts on the floor along with dirty floors

there wasn't a laundry bag available

the laundry facility is inconveniently located all the way in the back hallway on the second floor and

it was right by the exit and the hotel's laundry facility so very noisy

six kids fit just fine with the sleeper sofa

on site laundry was a little pricey. we had to do laundry else where.

the laundry facility, not enough washers/dryers.

breakfast was great and so was the staff very helpful

it should be kept in the kitchenette area where the refrigerator and microwave area

the room was very nice, staff was nice to us, breakfast was great. location was perfect.

strange prolonged late night mechanical noises possibly from laundry or exercise room, as well as prolonged

the vanity is high, so kids couldn’t reach the soap

clean great gym and amenities

good wifi easy access from i-75

clean and quiet. good breakfast

the pool and laundry on site were great

amazing rooms, helpful staff, laundry was a huge plus!

staff were exceptionally friendly and helpful, it was clean, and there were laundry facilities

oustanding customer service, cleanness, laundry room,

loved the laundry facility

laundry onsite - clean and fast machines

free breakfast

breakfast was great the guy at the front desk and the housekeeping lady was awesome all around

also pet friendly

my kids wanted to swim but there was a huge party at the pool and they felt

good location clean parking was a slight issue

great location. beds are very comfortable. didn't use the pool, but a nice pool.

parking lot didn't give me a lot of confidence

the breakfast hostess made our day. so kind and very genuine with people.

the cleanliness of the hotel overall and the breakfast was amazingly delicious

location, easy parking, nice bar with reasonable prices and a breakfast take out where you can get hot breakfast

food was great in bar area

exercise and swimming pool

cleanliness, cool, comfortable. staff was very pleasant. pet friendly.

close to uf, lots of parking, clean hotel and lobby, outdoor pool was beautiful.

there were no laundry bags and the floors did not look like they had been vacuumed or swept

bathroom upon arrival but immediately cleaned staff was kind but not accommodating to a 1 hour late check out

brand new super modern! great rooftop pool

great location, clean, comfortable, nice bar, nice gym, friendly staff

the bar was a welcoming beautiful spot to relax in

i was discriminated against due to having a service animal and illegally charged a $45 pet fee for three nights

after arriving at hotel, was charged extra deposit plus pet deposit not advised about when booking

stairs were not clean, paint chipping off steps. beer bottles on steps. laundry carts in hallway

but because she got complete flustered(i heard her saying something about a homeless man, a laundry cart, and

they also have you take your laundry downstairs and trash

entire hotel staff was amazing, from manager, front desk staff, laundry ladies and housekeepers ,all were nice

only coffee in the room was decaf & no cups 2) pool & laundry was closed 3) 1 wash rag & 2 towels 4) dirty towel

no laundry facilities

claims amenities not available, such as laundry facilities and a monthly rate offer

pool dirty unable to use

paid for smoking there were no ash trays and smelled of marijuana wish i could get my money back but i had

the pool was dirty so we couldn't take a swim

laundry room was out of service during my stay and staff wash- dried- and folded my laundry and

laundry out of order

was no room service and i specifically chose this hotel because you said it had room

the facilities have been updated and is modern, beds are comfortable, gym is clean, parking very close, accessible

breakfast was great

very nice location. not easy to find. could do laundry.

outside was not very clean and the laundry machines were out of order and we really need to wash

was comfortable, it has all of the basic amenities (turnover service, laundry room, pool, vending machines and

since it is a pet friendly hotel that is to be expected but pet rooms need to be for pet people only

wifi when i turned on my vpn

onsite laundry

the wifi was somewhat slow with a lot of buffering, disappointing

wifi was almost nonexistent the desk clerk when checking in was great

the front desk two african american women who was working at the time i asked was my room a non smoking room

no free wifi

the room the pools the gym and laundry room and also there breakfast

pet fee was $75/night- highway robbery

there were bugs swimming in the pool

room and the kids loved the fire pit for making smores

breakfast stopped at 9am

next morning i call for the towels, nothing, i went out direct to the laundry and there was only one towel,

wifi did not work

bed was hard shower was cold wifi sucks

got to use the pool, i wish it had been a little cleaner

only thing i didn't like (very minor complaint) was breakfast being unavailable until 7am

with kitchen, spacious, bathroom well prepared for the disabled guest, decent breakfast, publix and

amenities in the room such as cups, dishes, a dishwasher, a coffee machine etc (basically a whole kitchen)

breakfast was great location was perfect close to everything we needed

everything was clean (and actually felt clean), the beds and pillows were very comfy, and the breakfast was

excellent facilites, delicious hot buffet breakfast

need a lap pool and food was not good at all even breakfast

could have been of higher quality, there was no bathrobe provided, and the lounge chairs by the pool were very

room service got something wrong, but it was remedied.

parking is difficult as a hotel guest

outdoor pool closed

continental breakfast, availability of room service, availability of laundry facilities, staff.

not enough laundry facilities

laundry room beside us and stairs made noice very disturbing along with traffic

laundry facilities were available

didn't like there wasn't laundry bags, coffee machine and toiletries in the room

did not lock, stinks like smoke, dirty bathroom with open old soap in shower, dirty laundry in

having a little store to buy snacks etc and more important laundry soap awesome cookies were

slow elevators and only two washing machines in the laundry area and one was broken.

breakfast was delicious

pool was nearly always crowded

the sheets were disqusting used with body fluid stains i was told i had to yse my iwn money an laundry detergent

surrounding property ie halls, steps, laundry were in need of attention

there's also a laundry on

the principal door 122 bedroon no working , laundry no working, the pool is closed all day .

the breakfast was very limited only breakfast bars

the free breakfast

parking lot

close to interstate, good parking. continental breakfast, & on going coffee.

the breakfast was very decent for the price

breakfast was great

no laundry bags

definitely have room to add 1 more washer and 1 more dryer to guest laundry

there are also laundry facilities on site which was super convenient

because we were 4 and there were only 3 in the room and their answer was that they were doing the laundry and

and hot tub was great, staff was really friendly and helpful especially the front desk folks, the gym while

i even took her up & down on elevator to 2nd floor to do laundry in the same building

it would help reduce laundry work too

we did use the laundry facility and it was pretty good

laundry did not work

the only thing i can say is parking spaces very small and no laundry facility

were no bags to put your dirty laundry in they should be and usually are in every room that you stay in

the laundry area was also extremely dirty

nice laundry facilities with snack machines

i like that they had a laundry room

the beds were extremely comfortable and i love that the kitchen and living area were out front and not with

the free laundry facilities was such a nice treat. so clean, itcwas fantastic.

the coffee already made down stairs and the best part was being able to do out laundry for free

great facilities.. loved the free coffee and laundry services.

the common areas were always clean as were the laundry facilities

perfect quiet room/location, super clean, free laundry facility has been a blessing

laundry, nice room

i absolutely love the pool

internet on the wifi

room smelled of tobacco smoke even though i asked for a non smoking room

n the pool was not open that's basically the reason i got the room was to get in the pool w my kids and it was

around the baseboard by the ac and in the bathroom dust behind the dresser night stand also no laundry service

then the laundry/ manager threaten my daughter in law, she would call the cops and have us thrown out with 2

newly renovated rooms i like the kitchenette and the modern lighting they had in them

was pet friendlyabd the courtyard and pool are great

price gouging pet fees during the hurricane, not following own policy.

room was dirty the laundry was dirty the floors were dirty the bathroom was dirty the air conditioner was

not really, breakfast would have been nice but was not available.

ample parking

breakfast across the street was delicious, hotel staff was professional, not bad for the price

it is pet friendly, but they charge extra fees that were not disclosed at booking

laundry was available, everyone was super nice and helpful when i had questions

the bar and restaurant on-site was awesome

the bar was very convenient and the staff was amazing

also, the bar area pumps out a crowd sound

noisy kids running on top of our room they did nothing to stop it and put smokers

comfortable bed, charming decor, nice extras (snack basket, antique furnishings, electric fireplace)

only bad thing about the property is that it had a very small parking lot

parking can be a bit tight on a busy night, particularly if you have a full-sized vehicle like a

very minor issue but parking is limited.

fireplace in the room didn t work

laundry convenient

the stuff was not friendly and the laundry room was not working even after i called to ask

guest laundry not very nice, machines old, falling apart, no table to fold

sounded like they were doing laundry or something all night

no snack machines, no laundry working, no generators when power went out

they had a guest laundry there but it wasn t signposted anywhere so i had to ask

need better laundry

was also great to have a self service laundry at a reasonable price

there was a pet area

neat and clean kitchen

needed laundry facilities and they were located in

only one washer worked and no place to sit and wait for laundry.

like clouds i got great rest and the laundry lady christine is very nice lady i give y'all 10

the gym exceeded expectations and there were several places to sit and relax outside

very clean. good breakfast. bar options. pool

clean. laundry room. pool.

everything was great just wished they had a coin machine for laundry.

parking was free

my son enjoy the pool

the pool and nothing to do with kids

also loved easy inexpensive onsite laundry

laundry soap dryer sheets cash only

laundry facilities glass elevators and overlooking solarium

no towels at the pool.

pool was down

laundry facilities were not open all week

they said well if you need to do laundry you can go across the street to another hotel and they will let you

of urine and dog hair in the sofa (another room that we stay the previous day) pool was dirty, i wonder if people

there was an updated kitchenette, and separate den and bedroom

the room the pool the hot tub the breakfast . comfy beds

like bottle of water and small pack of laundry detergent or something similar

clean and spacious room. pet friendly. good location.

parking for truck with boat was not accessible. had to park across the street at holiday inn

parking ,nice room and good breakfast

very nice property, staff very friendly, breakfast very good

the washer and dryer on site was rather expensive. after two loads we went to a laundry mat.

it reminded me of the smell of old dirty shoes and dirty laundry

pet friendly, comfortable and affordable

4 th time staying there. facility and pet accommodations are great.

site said that there was an ev charger on site, which was the principle reason i chose this hotel

were out of towels and housekeeping wouldn't be in till at least 9am the next day to even start laundry

hair dryer and the laundry facility was very gross

00 for a tiny box of laundry detergent was a little pricey

we had a minor issue with the laundry dryer but odell at the front desk went above and beyond to get that

parking at night

guest laundry cost $2

the contracted laundry service could be a problem (the laundry form isn't on hotel letterhead, just some local

$30 per pet per night. way pricey!

mostly clean, there were some pet hairs visible in the room upon arrival

requested extra towels due to having 4 kids coming from pool, and every one needed to shower, only got 4 towels

there was staff doing personal laundry using all of the machines

coin-operated laundry, hard to get $4.50 in quarters, please install credit card option

the laundry room could have a change machine...but who goes on vacation to do laundry anyways...

needed more choices for breakfast scrambled eggs. dryer broken in laundry mat

the gym, pool and vending machines were an added bonus

nicely decorated rooms, laundry, printing capability in business center and proximity to restaurants and highway

laundry facilities and bistro menu. we didn't use them but liked the option.

the wifi was so bad i couldn t watch netflix

liked that the pool was available, that there were enough luggage carts available, and that the public areas

lost wifi

t have a place to do laundry, and the pillows and comforter have feathers that kept coming out into the air

no laundry

the heated pool was amazing. big hit with the kids.

we wanted to use the pool at 7

quiet, great bed . the bar and restaurant was fantastic. the salmon was cooked perfectly.

laundry room our of order. elevator our of order. bed way too soft

said laundry was closed and we should know they don t clean room on a two night stay

had a laundry on one side off the room and the highway on the other so it was very noisy

breakfast was more than enough, tasty, staff readily available if needed assistance and friendly

the breakfast in the morning had many choices, all very good

- good basic room with a simple but nice bathroom and good tv. - wifi - pool - laundry facility

room was clean,they have a laundry for guests,felt safe there

laundry facilities

free parking and near a lot of great restaurants

wifi/internet service weak and spotty.

later on we tried logging into the wifi because it was advertised the wifi signal wasn t strong enough to

the laundry room could use more efficient dryers.

basket court and fitness room excellent for my grand boys

breakfast was just ok. not what it should have been, but understand due to covid.

older lady that worked the breakfast meal

better lighting in the parking areas.

didnt try the breakfast

pool is freezing ud83eudd76 and slimy in the deep end

good location; quiet; good size kitchen facilities.

i didn't try the gym as it was vacation week

we think that several rooms or floors should be kept pet free

everything but it's extremely cold in the hotel, and the wifi was spotty

told when i checked in that room service as for cleaning was not done everyday

clean hotel. kind staff. good breakfast.

excellent staff, facility, breakfast even the upgraded gym is wonderful

non helpful front desk and rude room service in the

laundry facility only consisted of one washer & dryer

before my check out and the keys didnt work also my fiances things got stolen out of the guest laundry room

the laundry room door was left open & available for use

laundry room was filthy

and laundry was fussy and was not working or would keep your money

laundry room

the laundry facility was closed because the washer and dryer are broken

by housekeeping four times, as we were clearly packing up and cleaning the room gathered up laundry and taking

i would like to see a couple more handicap parking spaces but most parking is close to the front door so not

the kids loved the pool. great pleasant staff.