room i was in was clearly next to the kitchen or laundry room

i loved the fireplace

wifi was out for the entire stay

we saw common spaces (dvds in a den area, kitchen/meal prep area) that parents and special needs travelers

room i was in was clearly next to the kitchen or laundry room

no room service available

this was the second year this service was poor and room service not making up the bed unacceptable

it s an open kitchen which is cool but not when the chef repeatedly screams to the point of disturbing our

during the second call, we were told they have no record of our request and they would notify the kitchen

location!! walk to anything. parking lot and garage. pet friendly

wish they had laundry facilities

had just spent 4 days camping and would have loved to have had laundry facilities at this location

i didn t like the pool policy.

it was clean, beautiful, the service was good, and we enjoyed the pool and hot tub

to hang your clothes you couldn t. the area is fine the bar should just be higher.

parking to register

location. pool. breakfast. great room

very clean well lit parking area, convenient entrance to location of room

the noise coming from outside, the kids running down the hallway! the shower sucked!

was a lot noise coming from the floor above for 2 consecutive nights and out in the hallway (kids running up

no laundry facilities.

if you want a hotel with a laundry, this is not for you. it doesn't have one.

not based on when i asked about laundry facilities and the television channels

only complaints which are minor is that there was no laundry machines, and nowhere to change clothes in the pool

staff was rude and not helpful at all. there was bugs biting me and my kids in these rooms

of trash room, laundry room

in late at 1 am, cleaning/laundry person had trouble

hot water isn't hot the laundry machines were down 80 of the time no housekeeping until the 6day of your stay

responsive staff, kitchenette, and laundry facilities

not only did the property have parking, but it was accessible from all for sides of the building

the laundry room was only on the 1st floor. it was hectic going back and forth.

laundry room is accessible and clean

we have no problem letting towels dry and reusing to cut down laundry, but they were taken away one day and

rt 100 traffic noise. laundry is poor state. no coffee available in lobby

with kitchens for preparing meals, a complimentary breakfast that saved me money, available laundry facilities

housekeeping was good. all staff were very good. laundry facilities were clean.

the room did not offer any place to hang clothes or provide laundry bags, which is annoying as i was using a

free parking was also great and convenient to so many activities

also the walls are thin and another guest made a comment about my kids

the machines in the gym need maintenance

laundry service should be complementary for what i paid for a night for hilton honor members at

location and laundry facility

the laundry room

laundry and garbage bags left in front of my room before and after ( no one ever moved them or

free parking, pool, refrigerator and perfect king size bed in great location 15 minutes walking distance from

i love that there is a laundry room on site

laundry room, and breakfast

i asked help to use the laundry nobody knew till they have to call housekeeping

free laundry , spacious rooms , pool

it was great!! free laundry facilities!

slept well and the breakfast was more than adequate for my husband and me

two televisions with cable & free wifi

the room was very nice, spacious and great for a family with small kids.

looked very nice, great breakfast, very spacious, nice bathroom, great kitchen area

there was no trash can in the kitchen.

no laundry facilities!

towels given here on first night were so so bad i was shocked as to why they were still in the laundry pile

next day i ask for a towel at the laundry department and they said that they had none but

the pool , the nice staff , and the clean rooms

the breakfast wasn't good at all. there was no one was the bar at night.

room we had was right next to the laundry room

i liked having laundry facilities as we (me and hubby) sojourned their for four nights and needed to wash and

on site laundry. beds comfortable.

room was on the first floor next to the laundry room

i loved the that they dove products in the bathrooms & laundry area on the floor

guest laundry facilities available

i asked for extra towels and was told i would have to wait until they finished doing the laundry

the laundry, fitness center, and pool were great to have.

kitchen staff were kind enough to make eggs for a few guests even though it was not on the menu

indoor pool and satisfying breakfast

laundry room needs better and more machines

was broken, mgr bought another one that had burnt material on the bottom then i was told to go to laundry area

wifi didn t work in the room we were too far and was not pleasant not being able to use wifi

there is a lounge/ bar right there

breakfast is complementary and there is a bar in the hotel where you are able to get

the staff was wonderful, comfortable bed, and loved having a guest laundry area.

damo midew smell in the room plus the laundry room was a dirty mess walls were dingy and poor

was a party hotel people yelling music playing all night long people driving through parking lot with people

parking was included.

said it was a non-smoking room, but somehow my clothes still smelled of smoke after my stay

they have done a good job of having laundry, ice machines, workout area and office equipment available

dirty laundry and stink of smoking wet mess

laundry facilities were easy to use and all the staff were excellent

all of my stuff when i aske the front desk person where is my things she said they put it in the laundry room

enjoyed the pool even though i felt they could've cleaned it better

amenities we're awesome, the pool and the work out room

parking was not adequate

pool is a plus if you have kids

staff was friendly. pet friendly

couldn't get on the wifi & the young lady that woeked overnight was very new and did not know the password to

conveniently located and offers a gym, laundry facilities, and vending machines for snacks and drinks

delayed check in only 1 room was ready i booked for 2 (45min) laundry

very limited access parking in front and no elevator if coming in the back

inside the building was mostly tidy, and had ample parking

just had weird people walking around and in parking lot sitting

a over the road truck driver so laundry is important to me and yall only have 1 washer and 1 dryer plus someone

laundry room was out of order, breakfast was repetitive and not as good as expected

that there where a lot of people in and out of the parking lot

parking was a bit of an problem late at night, had to park at the chicken place next door

need more parking

i specifically booked the room for use of the patio, heated pool, laundry on site in room coffee and free

to grocery store, food, walking distance to restaurants, shops, free parking, hotel has a pool, laundry facilities

except the laundry is old school i can t use , coz need coins

no laundry at the time . . breakfast . not complimentary. ??

my kids enjoyed themselves in the pool

budget friendly . laundry. location

the laundry was clean and easy to use

when i called the front desk to inquire about laundry, they called right back to ask if we were checking out

staff service is exceptional and gym and laundry are good additions

dirty laundry left in hallways

didn t have any they are fully booked i asked how does that work you don t have people doing laundry her

i had to get out of bed and go into the hall to yell at the kids and a big sister came along and helped get

the parking lot isn't well lit at night, the beds are uncomfortable, and there was dirt on the wall in

the rugs were dirty probably just bkz it was a pet hotel.

only thing i did not like i took my kids to the pool they didn't have no towels in pool area so i went to the

laundry facilities for the entire hotel only included 1 washer and 1 dryer.

laundry was convenient however the machines needed a lot of attention in the cleaning dept

pool and gym on site although we didn t have a chance to check those out

wifi was difficult to use, connected most of the time but cannot get on the internet

the morning breakfast and on-site gym.

only suggestions would be to provide a laundry bag and a small writing pad

staff were really friendly and helpful. the gym. cookies

in broken, they did not clean the room , when we asked the receptionist, she said << we don't do room service

gym

i did not know how to add a tip using the bar code, so i left cash, but there was no way for me to leave a

free breakfast. free laundry.

clean, comfortable, friendly staff, laundry facility, location, breakfast selection was good.

was very good and had a great selection, free laundry on site, very clean and the staff was wonderful

staff was nice, laundry was free and breakfast was nice.

there was no trash can in the room and no bag for dirty laundry

the laundry/vending & ice machines/microwave area didn t have a locked entrance so it seemed like

stairs need repairs & laundry facilities were faulty

the guest laundry room had a large number of people doing drugs in there

there were no self laundry facilities even though advertised

random men walking around all night, illegal activities in the laundry room and you have to walk past it in

cleanliness, the friendliness of the staff, the indoor heated pool, the laundry room, the newness of the

the wifi wasn t stable on that side of the hotel

the wifi connection was fast and dependable

the internet (wifi) automatically disconnects you.

another guest had a party inside his room and the people were screaming all night in the hotel parking lot,

the guy was okay but he would leave the front desk, and was back doing the wash/laundry

laundry is $2 per load, per wash and per dry

cold cause im not paying for more towels blankets and stuff like that and that we have to pay for laundry and

parking was limited unless you were there early

the kitchen and staff

of space, nice gym, nice laundry room, very quiet, all the staffs are friendly and super nice

better breakfast fresher options

there is ample parking at property

breakfast was delicious and plentiful

gather together here come complaints of other guess feeling intimidated, we came to enjoy the pool area ,

that the pool wasn't open.

pool closed early and opened very late

pool not open

pool needs a lil xtra cleaning, the skimmer was

the pool is horrible it need to be redone

laundry facility was not accessible due to the money change machine not available for change

guest laundry,

free parking

computer lab with free faxing and printing;location close to dining and shopping; free breakfast with the

the way to enter and leave the parking lot for the hotel was a little complicated.

were on the ground floor facing the rear parking lot

stayed for 1 night but it was very nice and comfortable. didn t use the pool but it was clean

only complaint was there was no complimentary breakfast

the free parking is very helpful and check in was very fast and simple

kids were disappointed bc it does not have a working

was comfortable and the laundry room very helpful

the price, the exercise room, laundry on site, the view

great breakfast

no carpet in a room for a guest(s) with a pet

the amount of parking

i ended up being banned from red roof inn because i asked for 2 dollars in change to do laundry

the other guest make allot of noise and no noise controller or been monitored by the motel staff laundry unit

pet friendly, ice and microwave was very close to room

leaving. guest we load no wifi load music

said i had to call to complain to have the room serviced

parking and service people are very nice

wifi did not work in our room, had to get out of room for it to work

i didn't see any breakfast items. but then we got there very late and left late.

very small breakfast area

breakfast was quite minimal

clean ness thru out the hotel, and the rooms, free shuttle, restaurant beside it. breakfast

great area excellent service pool spa great

you are lead to believe that the bar and restaurant is part of the hotel but in actual fact it is a public pub

convenient, close to mall and casino.

difficulty parking. the shared lot was always full when we returned at night.

laundry room was great

laundry on site kitchen in rooms friendly staff plenty of parking, by the highways and plenty of

the laundry on our floor wasn't working and we really needed it

there was a roach found in the pet water bowl 4

the wifi wasn t working well

room was clean,quiet, with a comfortable bed and chairs , plenty of towels and soap, and a nice breakfast for

bed was comfortable, decent breakfast.

a little more of the food as some items were totally gone at least an hour before the close of breakfast

parking was easy

not a great location and partying in the parking lot went on until about 4am

i went to do laundry in the laundry room and the washer and dryer worked

i didn t like that they had no change for me to do my laundry

there was no fridge in the room, no laundry bag, just seemed that basic amenities available in other hotels

only 1 bar of soap and hand towel when we arrived, although they gladly gave us more

actually, the next morning i found out there was a bar i could have used

wish it had more laundry rooms

free parking and transportation shuttle to the airport

problem with reservation because internet wifi system was down

i did not like the parking, extremely hard to find a parking spot!!! some closer spots were

loud group of kids on the property, running the halls.

a laundry cart was abandoned in the hallway (10:30 pm) and there was a towel on the floor of my room

i got into the pool with my kids all the caucasian people removed themselves from the pool

only thing that i was disappointing was that due to it being christmas day there was no room

restaurant and bar was delicious and fun

they only had wifi available on a 24 hour use charge. i thought the food options were pricy.

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

room size and breakfast.

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

staff; great breakfast; room was very comfortable; was able to get a later checkout time

shuttle to the airport and light rail

there was also an area near the laundry that felt very hot

breakfast is awesome and so is gary the a great cook/employee ud83dude0a i did use the laundry and it was free

quiet. close to airport. shuttle service. good location for restaurants.

really appreciated shuttle service at 2:30 am

room service finished very early and choice of snacks was limited

dirty laundry room

convenient and amenities, especially laundry!

parking is limited close to the hotel and not enough handicapped parking, which made it a little

breakfast accommodation

traveling with 3 kids, we needed to use all the beds in the room

gym is a little small and could have a stair master

we used the shuttle service to maryland live - which was great

wifi couldn t connect to my game conceal

and though i loved the wawa being steps away, it limits hotel parking

no shuttle back to bwi prior to 7 am

there s a coin laundry

property was not clean, pool was not usable, no laundry facility, no restaurant or bar on property as stated

gym was nicer than a fitness center

no breakfast due to covid.

have to bring or order food in (they only have breakfast)

low to no quantities of snack items and open doors to the working laundry area

although i had a coffee maker there was also free coffee in the laundry room/snack store

rooms with full facilities and surprising complementary extras such as wifi, a well eqipped laundry for guests

everything free laundry gym clean etc

there was a free laundry with fresh apples which were also free

the laundry room was safe and the machines worked fine

were hard and uncomfortable elevator barely worked the breakfast was not very good limited parking near the

parking is limited ud83dude29

free breakfast free wifi cean room awesome location!,excellent housekeeping

wifi was slow

no indoor pool

location, staff, manager, parking

pool and employees

the gym was clean and cold during the hot temperature.

were horrible, it is a pet friendly hotel

big plus was having the complementary laundry facilities

staff, room, comfort and free laundry and gym equipment

s free internet and laundry service

i also had a safe in the wall in the closet, free wifi, free laundry

site laundry(washers and dryers)

all the on-site facilities grill bar, laundry, gym, close to airport, close to shops.

laundry was a little pricey.

wonderful restaurants in the ground floor, staff was very helpful. has onsite coin laundry

parking, free wifi and great location for dining, shopping etc

the kids had fun in the pool

heater was as loud as a laundry machine running all night

breakfast menu was impressive, and the staff did a good job keeping the food available

nice facility convenient to bwi shuttle a plus.

location. price. shuttle!

when the shuttle driver wasn t coming until 7:00, and we had made arrangements to have the shuttle at 6:00

very cold pool

many kids running around and stayed at the pool all day and when adults did get in the pool, they showed

the pool area was clean and comfortable the kids for to enjoy

everything thanks my daughter enjoyed her sleepover we loved the pool and hot tub

it's proximity to the marriott and the shuttle service.

at all hours of night couldn't sleep walls paper thin room on 1st floor adjacent to lobby and laundry room and

lack of parking, but it was a friday night

also their shuttle service to airport and rail station are excellent

the indoor pool temp was extremely cold

the breakfast on the morning was outstanding

scum on the top of swimming pool,my laundry got stuck on spin cycle stil dirty

laundry diy

clean pool more

they had a mini store, great seating, a little cafe and bar

the hotel shuttle ran included dinner locations and transportation hubs

shuttle service, friendly and helpful staff, room was clean, good amenities, nice enough gym, has laundry

there were not enough towels and rags, and the dryer didn t work in the laundry room.

atm machine, laundry service

very clean, and laundry services available

great amenities, laundry use, delicious breakfast, clean rooms and bathrooms, dove soap products and a nice

laundry machine broke down and we had no clean sheets or towels for 3 days

a guest laundry

no laundry and no microwave

also no breakfast or self-service laundry

room was very nice,eatery and bar was nice.staff was great

except the laundry area was dirty for 3 days i refused to wash my clothes

laundry facility and the area(safe and clean). close to airport and transit systems.

bed was comfortable,had a laundry room.

trash in laundry

no breakfast. laundry room only have a washer & dryer, too small. tv channels not working.

towels had hair on them and there was laundry left in the room by the previous occupant

there is laundry facility on site and the front desk will change bills for coins

location is perfect for work. the snacks & coffee in the morning. laundry & vending area.

the laundry room was the cleanliest place with the vending machine hat broke the second day

there was a fill up part way in the kitchen sink that look like sudsy water from the laundry room

location to the airport with free shuttle

the kids swam and the adults hung out chatting

the bar was closed on friday and saturday evening

whatever happened to complimentary breakfast my kids and i was very disappointed had to go elsewhere to get

also i like facilities where i can access the lobby, gym & swimming pool without going outside and re-entering

close parking and good wifi good breakfast

no room service for food due to covid.

was only one bar of soap in the room when we arrived

parking

enough convenient parking spaces available

then i was doing laundry and found 5 different bugs in there within 20 minutes

hotel had not done laundry

that it was under construction and that none of the amenities were available, no fitness , no laundry center

are good and the guest laundry room is very convenience

the guess laundry room there was plenty of hot water t.v. channel were ok

we asked for extra towels and wash clothes and no one brought them and i had to go to the laundry and wait for

guest laundry facilities are bad

place is super nice has laundry also

loved the 24 hour airport shuttle service, the 4 (or 4:30am) breakfast start time, and the cheap laundry

the staff were great. breakfast was good. nice clean rooms. laundry available.

i had to physically go to the lobby to order room service after a long day

the fact that the pool was open and you didn t have to reserve a time was even better

the pool was very small and dirty needs to be revised and cleaned. not for small kids

room service breakfast was blah

the room service options were very limited

there where only two laundry facilities and both where not working nothing worked

the laundry situation is ridiculous

they offer a great breakfast included in your stay and affordable laundry service as well

smell like weed, trash in the hallway, dumpy grounds, old laundry machines that didn t clean it or dry my

your laundry rooms are so disgusting old and half working

couldn t connect to the wifi

thank you for everything. the pool was fun and my two kids had a lot of fun.

carpet filthy

free breakfast as

the pool wasn't heated like advertised. very cold.

the closeness of the restrooms and the casino

due to many graduation events happening each day at the event center, we couldn't use valet parking but did

i visited the gym, had dinner, and visited the casino for a short period of time.

that i left my money in the casino

the casino was the best part for us

the wifi wasn't that good

be able to leave our vehicles parked at the hotel and be shuttled to and from the airport was one of the main

and didn't let me know what my stay included also the pool area window was infested with ants my kids had to

no liquid soap in the kitchen.

pool open all year so my 8 year old had a blast

also, my room key didn t work for the laundry room and on monday morning my room keys had to be reset again

we were able to leave our car on the property so that saved us parking fees at bwi

the room we stayed in had a pull out couch that was perfect for my 2 young kids to share

breakfast is not served early enough.

close to the airport with a shuttle that starts running at 2 am. free parking

the fact that they have a cc laundry facility and the in suite kitchen

elevator was slow which i used quite a bit due to laundry

the pool was perfect, as was the free breakfast

didn't like the sleeping arrangement and everything seemed very tight the fitness room was small the meeting

the nosie that kids made in the hallways very rude

the staff were friendly, polite and helpful. there was a laundry

cleanliness,the over all space of the room and the fact that they have in house guest laundry room

i arrived the laundry machines were broken, i couldn't get extra sheets for the pullout sofa until the next day

room had a dirty laundry type of smell it looked clean but had an odor but other than that everything was

laundry and shuttle available. breakfast option was relatively good

was able to access the laundry facility and the fitness center

kids running around unsupervised, people doing laundry, walking around with no shoes

full breakfast was fantastic and i also liked the fact that the hotel had laundry facilities within

there is an option to do laundry, with supplies provided by the hotel

access to pool, fitness room and laundry

we loved the use of laundry washing and drying free for hotel guests

the staff were friendly and there is a good laundry facility

pool could have been cleaner.

problem was that your site said public parking was free without a reservation

gym was nice, rooms were great, liked the shower style

staff let me do laundry after hours

breakfast nice location good value foe money you can add 1 more laundry

ice machine and laundry was working as designed

add more laundry mcs

were being completed so the laundry room was not available and my length of stay there was for almost a week,

things missing from last time i stayed 2 years ago - room safe, complementary laundry detergent, and kettle to

the breakfast buffet is back. guess laundry room.

even when i went to the laundry room to get some more those were dirty as well

i see it the water is not 100% clean and clear, also i didn t like the way the laundry room, and the machine

the parking lot was small

called for washcloths and towels and they dropped off towels only in a laundry bag

may 22 evening the lobby bathroom is awesome there was no laundry bag no tv instructions no literature in the

two of the four laundry machines were inoperative

was no breakfast offered, the laundry machines were pay as you go and they didn t all work

lovely hotel, beds were comfortable, room service was delicious, and we both slept like a baby.

the laundry room was on 1st floor, a plus since we needed washer & dryer

the location is amazing...it is comfortable as far as traveling with family and kids.

was a special for my wife and i and on the website it said our room had a fireplace which was not true a total

pool water was green

it took me and my kids almost three hours to watch a movie that was not even two hours long

even on teh 4th floor it sounded like laundry machines running off and on with tennis shoes in

facility mostly quiet, guest laundry much appreciated

dirty laundry and trash was in the hallway as we walked to our room at 3pm when i checked

i had some issues with wifi, but then got it working.

kids running in the hallway

good facilities, including the laundry. it is very convenient to fort meade business park

weren t informed of the amount of the pet fee until the time for no-cost cancellation had passed

complete kitchen.

good complimentary hot breakfast with eggs and veggie/meat patties

the hotel was extremely clean, staff was friendly breakfast was pretty good.

everything was great the only thing was in the pool area there was a shortage of towals.

i loved the pool and fitness center. the entire hotel is very clean and well maintenance.

i sat outside of the pool on the patio, i couldn t get back into the pool area unless my daughter opened the

well-equipped kitchen

i loved that it had a fully stocked kitchen, bathroom was so spacious

i did book based on the amenities of room service, restaurant on property, and laundry

i like the indoor pool and gym area

was a snafu at the airport regarding the location of the complimentary shuttle service

i liked it because it had a bar and a pool

room was clean. tyerell and robert were great. check in was smooth and shuttle was convenient.

then upon leaving i asked for 2 trash bags for my dirty laundry guess what she gave me

provides self service laundry and detergent.

great staff. good gym when it is open.

facility pool and gym where smaller than i thought it would be

good location, indoor pool, 24hr gym, chupa lollipops galore (kids loved it)