the hotel also has a guest laundry room which is always a benefit to guests as needed

the pool is only a very tiny and shallow pool. we chose not to use it after seeing the size.

kids thought pool too small ;)

even had free open wifi

great breakfast, great location, super friendly staff, huge suite. lots of parking.

no detergent available for laundry.

using the gym was always fun

quick and easy check in and out free parking complimentary breakfast very nice rooms

mini kitchen

breakfast was good, nice pancake machine which catch kids attention!

guest laundry was not working either, that was a shame

clean, very good amenities such as workspace, coffee/tea station, laundry, pool, fitness room, and excellent

wonderful check in clean! great breakfast pool was clean and great for kids!

it has everything you need, cool swimming pool and gym, comfortable bed and sofa

rooms, staff, bar were excellent!

rooms were clean, had everything we needed. this hotel also had coin laundry which was a plus.

non-carpeted floor meant that the desk chair slipped out from under you if you were not careful when you

more than 8 kids playing football and hide and seek on the second floor was awful

breakfast was absolutely delicious and plenty of choices, my kids loved it

i liked the morning breakfast , had alot to injoy.

guest laundry is great but please have a coin machine.

no extra charge for parking and fees were all inclusive, no hidden fees

easy access from 417, great parking, close to everything we wanted to do!

facility looks new with a modern design. room is clean. has a small gym.

have no negative comments other than the bagged breakfast is tacky

we had a nice father's day breakfast with family

the friendliness of the staff and willingness to please. cozy room tasty breakfast

the sleeping area and every other thing that makes a hotel stay comfortable -fridge, microwave, kitchen sink e

enjoyed the pool with our 4 month old

the wifi is slow.

clean. kitchen in room and free breakfast. friendly staff. laundry room. exercise room.

also public laundry with indoor swimming pool

good bed-nice washroom the surprise was the $75 pet cleaning charge-kind of annoying.

room was amazing, i was not expecting a full kitchen

the pool was great and having the full kitchen is a major plus

new clean hotel that offered a kitchenette & other amenities like a restaurant, pool, hot tub & laundry service

the hotel also offers the option of doing laundry for a nominal fee - which is very convenient for those who

room is next to laundry room, it was bit loud in the night time, not sure is laundry sound or ac sound

very clean and swimming pool, 100% smoke free inside..laundry is available

laundry room machines only takes coins, no coin dispenser.

laundry and drier were charging 2 dollars each

you can enter from the 24 hr gym or a hallway that also leads to laundry

laundry facilities were not yet up and running (the main reason for choosing this hotel to stay in

liked that they had guest laundry available

my kids also enjoyed using the pool

clean, had everything available ie laundry food drinks

convenient location. fast elevators. easy parking. clean rooms.

breakfast was my favourite thing, the pillows were so comfortable

breakfast was great!

parking was convenient

lovely clean rooms, great beds and bedding. laundry on site was a bonus

landry facility only 1 building , need to walk outside to do your laundry

that there was no laundry

great staff. good continental breakfast. laundry on site. thanks

rental canoe, outdoor pool, confotable bed, good breakfast!

i enjoyed the little extras in our room such as a good blow dryer, a laundry line in the bathroom to hang wet

the salt water pool and hot tub were great, rooms are spacious, bed comfortable, jazz nightly in the bar with

the wifi never worked and we talked to the front desk about it many times

dinner and music at the bar was amazing

pool, kid pool, beautiful room. early check in.

close to airport, shuttle service, keg and timmy s next door, laundry facilities for guests.

i had to take wet towels to the laundry and pick up fresh ones each day

i did like the bed. also the laundry don't need to buy detergent and bounce.

the laundry room, the dryer was broken

close to airport,free shuttle, good price,clean hotel

and detergent if you want to use the laundry facility

there are laundry available for 2 cad each washer and dryer

great facilities (gym, pool, laundry), large room, good complimentary breakfast, friendly staff

laundry room that didn't charge too much money

the hot tub was comfortable and i was able to do laundry

no laundry for guests

traveled with two teens and they enjoyed the restaurant, pool and gym

very large rooms, restaurant, comfortable seating area while waiting for shuttle

sofa bed was not very comfortable, mattress had a stain, 24 hour gym room was closed, main gym room equipment

the swimming pool and gym are being repaired and obviously closed

kids were running rampant (screaming and yelling and running up and down the hallway riding in a laundry cart

bed was quite comfortable, but hubby barely slept due to allergies (either the bedding itself, or laundry soapud

we left on monday morning and the dirty laundry was still there

it has a swimming pool and can do laundry. close to airport.

not only did they come in to clean they threw away the laundry soap i had brought with me

our room was beside laundry room so hallway was always cluttered with laundry/cleaning carts

clean comfortable room, equipped with a refrigerator, coffee maker, and microwave, good included breakfast,

the breakfast was delightful. the rooms had all we needed.

every time i need hot water, it was empty and i had to tell to staff . pool was small .

said yes to room service as we were leaving the room to go to breakfast (told the cleaning person she could

several amenities available, such as a laundry room, gym, and pool

had all facilities, breakfast good, coffee, tea all day, laundry good.

laundry machines were not all working, this was a major amenities to be counted on

the common areas/pool/gym are understandably closed, while the laundry room is accessible

location was great airport shuttle was very convenient staff were excellent

cost of laundry too high 4 dollars each machine

when we arrived, i asked about the laundry room and we were told the machines were not working except for 1

however i was told there is a laundry service available which is collected in the morning only

excessive noise from the laundry room and the laundry pick up,other then that everything else

i liked the ample parking and ease of check in. good location for my purpose of being in ottawa.

laundry facilities, the big rooms, the kitchenette facilities, laid-back atmosphere, and friendly

onsite laundry and grocery shopping for long stays

nice size laundry

love the laundry facility

the gym was also a nice touch

clean room, friendly staff plus you can do laundry

clean, comfortable and it had laundry facilities.

the option of being able to do laundry was great

provision of other little things like not paying for laundry soap

they need to add another washer and dryer in the laundry facility.

sounds in the room, like laundry machines or ventilation was loud when trying to go to sleep

parking was a bit limited when it got extremely busy

parking situation

we were able to ear kids runnind down the hallway late at night

no room service for food or drinks is available

good on site restaurant very helpful staff ,guest laundry ( a must for road travelers

have reserved a room for 2 adults and 2 kids (it is clearly written in our booking)

had two kids and had to carry everything up to the hotel

restaurant and room service hours

it didn't have a good option for breakfast.

downtown, big rooms with full kitchen, pullout sofa mattress was comfortable, breakfast included, laundry room

the pool and laundry facilities were an added benefit for length of our stay

kitchen and laundry facilities were very helpful

there was everything we needed, including laundry facilities

18th there was absolutely no detergent in the whole hotel for the laundry and i had to run around the downtown

was no washing tablets in the hotel shop so we were unable to do our laundry, restaurant is quite expensive and

location and it had laundry facilities

clean, had a swimming pool and gym, large bathroom, laundry facilities and room comes with a

(the pool was of a good size)

the gym, the restaurant and the room

they had onsite coin laundry which was handy

away from the 1 train; its fitness center is well stocked with equipment & free weights; the laundry room is

great location and late check out

pool rooms for kids & teens.

location was excellent - bar and restaurant really good too

finally, a laundry bag would be useful; we stayed for six days, so needed it

it appears the problem was with call-in staff) the laundry soap is quite scented the washer/dryer combination

- quiet location even though right downtown - gym - great

my partner found rose petals, a tea light and food remnants from a previous guest

the menu for room service was super basic

had booked a one night get away with our kids

bed was very comfortable, the room was clean and well arranged but above all, the seamless wifi connection

paying for wifi and parking

the location is perfect, the breakfest was delicious and the bar was very convenient because it was extremly

from early check in to late check out - the staff were very cooperative and accommodated all our

there are some additional facilities such as pool and laundry room

(4) laundry costs $3 for the washer, $3 for the dryer, and detergent is 50 cents

location, it was clean and staff were so lovely - helping out with laundry

laundry facilities located on every other floor

the flannel blanket didn t smell like fresh laundry.

the staff was friendly and the onsite laundry was a nice surprise

the wifi was free and worked well. the room was luxurious

felt room service menu was a bit pricey.

awkward connections to gym etc. but not a problem.

we loved the large gym room where our boys could play basketball (

laundry facilities helpful, on site parking reasonable

have laundry room in the basement, $1

there is a laundry facility in the basement

having access to kitchen supplies, staff was really helpful and it was great to have access to laundry for a

the gym and laundry facilities

comfy bed good cooking facilities , laundry facilities

large windows, kitchen, laundry (eventhough we do not need it i appreciate the thoughtfulness)

we were able to do laundry and cook a meal

didn t have cutlery in the kitchen, otherwise a fantastic room.

given for sofa bed was not soft enough for kids, requested comforter but was not available

the laundry service was very pricey

maybe a self service laundry facility on the premises might be nice.

okay but pillows were below standard, no bathrobe, no make up mirror in the bathroom, no bag for laundry, no

laundry was a little expensive

it was nice to also have access to the gym

we liked the full kitchen

the kitchen has everything one can need (no oven, but stove, microwave, fridge, etc

location for riverside festival, nice to have a kitchen and separate bedroom

room service and no bath tub

room was spacious with all the facilities such as kitchen stuff, 2 tv, fast speed wifi, modern furniture and

location; good bed confort; spacious room; great breakfast; effective service (eg express laundry); easy access

a few small potential service improvements (eg no shoe kit in the room, no replacement of the laundry bag once

was closed and the kids were hyped to use it and thats one of the reasons we selected the hotel

poor amenities for that price (1 soap bar and shampoo/condition/body lotion low quality)

the restaurant was alittle to posh and the breakfast was to expensive

no laundry bags in the room

air conditioning on the bed sheets giving a wet damp smell, would expect fresh laundry

the laundry service is horrible

my kids were so sad we couldn t stay at the hotel longer

great cocktail bar with a good coffee shop also convenient for early mornings and late nights

no laundry facilities (apart from dry cleaning) but this isn t a huge issue.

it was like putting your head in a washing machine where you have forgotten a wet load of laundry for 5 days

no laundry mat for the guest to do it for longer stays.

g gym, pool) cater to everyone s needs, location is right near the main city of ottawa

location, room, bar and food on site

room service availability, it would have been a nice gesture to provide some compensating factor -

my kids were freaked out and i was worried for my car

room service not so easily accessed and recorded messages were in the french language only

was very welcoming and showed interest on what we were doing the next day and then offered us a late check out

gym could have had more options of equipment. parking bit narrow and a bit on the pricey range.

and oven etc) and washer/dryer (a relief after 2 weeks of no laundry) easy walk to parliament hill and nepean

the kitchen and the laundry room was well stocked

our room had all the requirements for a suite hotel, cooking and even laundry in our room

very nice room, good renovation, clean, has its own in-room laundry, dishwasher.

in the room, but would have been even better if there was an option to buy small amounts of laundry powder

we had wiped down our room ourselves after checking in, we then had to waste our night doing laundry instead of

the self servided laundry was convenient and helpful

room was next to laundry room, shouldn't be washing past 11:00pm

did not have breakfast

comfy room, nice gym, friendly staff

also laundry machines for customers , it will be great restaurant and bar for evenings and night at the

they don't have laundry machines

took our towels from room in morning never brought any back they said we would get towels when laundry was

i loved the view that i had. was close to the places that we want to visit. kids loved the pool.

the tv did not work. no pay per view or tv guide. no room service.

wish wifi was a bit faster.

the swiss hotel was charming, clean and cozy, we had a nicely decorated room with a fireplace

not a very comfortable bed, bad wifi (weak signal and regular disconnects).

spa suite king bed

we spent the evening enjoying tea and treats having great conversation with family around the fireplace

gym, pool, dining all top level

pool area could be equipped with some more daybeds or some other equipment to make it look a little

gym and sauna were top notch. im 6'5

great location, great service. the rooms are big and modern. also a very nice gym.

we had 3 rooms for 4 nights-really good value good a family and kids lived the pool

room service was deliscious and amazing the roof deck was amazing and the cocktails were superior

at reception, valet, rooftop, breakfast: lovely, pleasant, and professional staff

i had complimentary wifi and non-alcoholic drinks in the room as

and it's pet friendly

the location, cleanliness, room service and amenities.

was dirty laundry piled outside the suite entrance

check in i complained about the fact that i was not aloud to bring my luggage, including a laundry basket of my

there are laundry room and microwave, very convenient

they bedding was comfortable and having coin laundry access, hallway restrooms, and hand sanitizer at elevator

the staff were amazing and there s a laundry room!

we were halfway through a fairly long road trip so chose this hotel for a stop where we could do laundry and

disappointed , breakfast excellent , 24 hrs good coffee and tea complimentary to all, also have laundry

easy access to laundry and swimming pool

indoor, large spaces, secure) -the facility (great breakfast, warm pool, fitness room, guest laundry, lots of

there is a laundry space in the corridor, vending machines and ice maker

would not exchange currency so we could do laundry and only way to pay was with cad

clean room, super friendly staff, location closed by to downtown, free parking, laundry facility, gym, and pool

access to guest laundry

has everything for a family! pool, laundry, near by mall and restaurants

had laundry facilities onsite

laundry room could also be very busy in the evening

i washed my jeans with their laundry service but it has been squeezed and i am unable to wear

the 24-hour self-service laundry was convenient (3 ca$ for the washing machine and 3 ca$ for the dryer, on

laundry facilities were available

hallways with laundry (swim towels) being left all day and over night lying on the floor outside of many rooms

laundry service is a plus. parking is always available.

the breakfast options were poor. wifi stability was also poor in my room.

fact that there was no breakfast because of renovations mgmt wife and i are both diabetic and rely on this meal

lots of parking

we also enjoyed how the swimming pool had salt water and not typical chlorine

can be considered to equip self laundry service.

food offered in executive lounge was so good and enjoyed breakfast coffee and wine selection

my kids were thrilled

snack bar opened passed 10pm

faced parking lot not pool side

room was next to the laundry and other facilities which were extremely noisy all night long

we had to go elsewhere to do our laundry

the air condition is great my husband like the self service laundry facilities

kept a laundry bag in the guest laundry room, somebody stole it

the laundry room could have more than one machine. good but basic breakfast

was excellent, really found it convenient that they had a laundry, and the laundry prices were reasonable $2

laundry facility for long term guests, value for money

we were over joyed to find a laundry as well

the counter staff was very helpful to address our laundry needs

no problem, but environmental save water, laundry

were no laundry area to clean clothes that i needed to wear for the 3 days

it has laundry machines.

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and

out they had laundry facilities on site, which was a nice bonus

the pool was too cold to enjoy

the bed was comfortable, the pool was really nice, and i'm glad they had a laundry station!!

laundry services, breakfast included, easy location for day trips in and around ottawa.

laundry facilities on site

availability of ice (no extra fee) as well as laundry

we used the laundry room located near the office and it was only $2 per load for both the washer and dryer,

i could hear the a/c system from the other room. parking spaces are narrow

pet friendly is greatly appreciated

floor rooms have a convenient door to the parking lot but there were fishy people lingering around and for that

the door that leads to the parking. breakfast was plentiful and good.

i can't connect wifi although trying many times

a lot of choice for the breakfast

plastic dishes and forks for breakfast.

awesome buffet across parking lot

i wish there was a hot tub in the pool area other than that the place is great.

it would have been better to have a smart tv for the kids the computer chair was awful (was making so much

the space and tables must be more, it was crowded and no place to sit, and their should be more laundry rooms,

the laundry facility was very good

in room no glasses or cups or ice bucket no record of my reservation when i got there with two kids at 10 at

cleanliness. good parking

i really liked that there was free breakfast, parking and we had access to the pool and gym

front desk could not provide change for laundry facility or vending.

laundry situation is a hassle - you need 12 one dollar coins to operate the machines and there s

no change for the laundry room at front desk had to go out for

no coins available at front desk for guest laundry

pool is working as well as hot tub

this motel has a great kitchen space for use by guests

there was a kitchen which you can use and free tea and coffee.

wifi was spotty, getting back to the motel after going for coffee or shopping is an adventure

parking was free but barely adequate for the number of rooms (we almost got

bed was very hard and it said on the site that there s was a spa but it s not working anymore