laundry room and pool needed a good cleaning, everything else was perfect

if the pool was open. not much near but perfect for what we needed.

staff was excellent; breakfast was excellent

the wifi did not work period

with animals needed a better place to walk. parking places were really tight.

. very comfortable and spacious! i even took advantage of the laundry facilities

in laundry room wasn't working but, the staff lady let me dry my clothes in the hotels dryer

laundry room was not working

it s secluded, pet friendly and has a friendly staff

the breastfast the availability of parking the price the front desk person that work the day and evening shifts

have a key for laundry room that you must take back after every entry or re-entry.

they still took another hour to check me in and they charged my card another transaction for a pet fee, charging

they gave me a smoking room and no towels in the room so had to go get towels and they put me in a non smoking

pet friendly

easy access. good parking for our big trailer. comfy beds. appliances worked. clean.

facility, appreciated the laundry room, staff was exceptionally friendly

location, friendly staff,cleanliness and the breakfast is wonderful as well!

breakfast was a+ material and always hot

the pool

the breakfast provided was really good too

let me know that someone had slept in the bed previously and it didn t smell like fresh clean laundry, it

carpet, hot outside air pouring in from outside around the door, no light bulb in kitchen or stove vent

oh and i almost forgot, our room was so dark because there was only a working light in the kitchenette and only

only the fact that we had good parking available.

shower-nice & hot on a cold night out & best of all, complimentary good breakfast & plenty of parking space

small bath tub.no shower cap.no plastic laundry bags

kitchen facet needed the screen cleaned

great place to stay with a pet!

hot breakfast was a major plus & super good

clerk was very accomidating, they were out of small cartons of milk so she went to the kitchen and put some in

kids loved the free breakfast in the morning

pools closed

friendly people decent breakfast clean facilities

really good breakfast.

this hotel is awesome. friendly staff. good breakfast. gorgeous room,comfy beds

i was sleeping so well i missed breakfast.

cannot comment on the breakfast as i did not eat at the motel

that they allowed pets

new, clean, friendly staff, excellent breakfast, superb and hope to return

the parking lot is filthy, the floors in the hotel are filthy

took our ashtrays with us as per our custom, we also policed the room for the maids, putting the laundry in one

we enjoyed the breakfast tacos. and the bed was very comfortable.

liked that the pool was not busy; the staff was great

parking lot is small which required backing into the parking spot if you're driving a larger

we asked for a early check in and were happy to pay the extra $20 to do so

lights, and they don't have fresh water during the breakfast, you need to go to the gym to get it

pool was nice too

breakfast was awesome

the pool was in a nice area for the girls to hang out as well

there was no hot tub at this hotel. which was disappointing. pool was not heated.

good to have laundry on site

too many kids in the pool.

wifi

the breakfast was minimal and lacking.

gym closed, no breakfast due to coronavirus and all doors lock from outside at all times

shower, bathroom magnifying mirror, comfortable bedding, delicious breakfast and cleanliness

ascension did say that we could use the microwave that was in the kitchen, however the kitchen is locked at

t lock, and had an odor of pets smell, shower had very little hot water, wanted to go to the pool but was some

parking fills up

someone randomly showed up around 10:00 pm ,sat in parking lot putting on a face covering, glasses and hat

the bed was comfortable. the staff was friendly. breakfast was great.

at breakfast time, everybody likes to hear a good morning and they did that also

the breakfast that was included, was a packaged sandwich and coffee or oj.

good breakfast. good parking. nice staff

staff, clean room, plenty of parking, free wifi, and the free breakfast was good

the laundry machines are updated to current technology, the laundry room itself is off in a dingy dark

the ice machine on the lower level ran out of ice - the washing machine in the laundry room was out of order

smelled like mildew, the ac unit did not work, the drawers in the room were filled with dirty laundry, no phone

it smelled someone like stale, dry laundry

pool was not open, laundry machines were out of order and no vending machines unless you bought from office

was awesome on site laundry facility clean rooms spacious bathroom liked the fact that they had netflix on tv

since there was one laundry room it would have been great to have a second washer and dryer

it was great to have an ice machine near by and the laundry room on the same floor i was on

nice fitness room with all working equipment

all good. thank you for the great fitness room

friendly staff. laundry facilities on site. decent texmex place next door.

breakfast was good

is so clean , the breakfast super good , the person in the desk so nice !!

parking was tight.

outdoor pool

pool was closed and coveted over, though it was warm enough to use one or two days.

parking is insufficient

pets are free

clean, acs are always working great, wifi speeds are good, pool is nice a clean, staff are nice and always

curtains did not shade bright lights enough from parking lot

laundry door broke

for 5 days and now she is in the he's county jail and got arrested when she was doing her own laundry because

the laundry room is nice, but takes only quarters and thete wasnt a change machine

pool closed

street level, parking right outside room. handicap equipped.

laundry cart with sheets in it were left outside overnight

room was in the corner where all the laundry is kept

only missing thing; no laundry facilities.

it had a pool and was close to everything

the staff was friendly and kids enjoyed the pool.

no elevator or laundry room.

no gym, laundry, microwave, or fridge

room was right by the housekeeping laundry room and the dryer ran all night and housekeeping started

there was a green area for the kids to play in.

the breakfast lines were always super long more than n hr to get breakfast because it s small other

tv and laundry not working

i was a student and needed wifi and peace to study

i loved the comfort of the bed most of all and the wifi was awesome for my gaming

great wifi nice shower

to show front desk and all he can say is there pet friendly and gave me sheets to change the bed myself and

i think the only issue the laundry was broken on my floor so i had to go to the 4th floor

the pool was a bit dirty.

breakfast was great! room is comfortable and beds are comfortable

pool was good for the kids, we didn't do breakfast

breakfast was good and the chef staff who prepared the breakfast was very nice

although i did not make use of the gym or laundry facility, they were a definite positive for the hotel

we appreciated there being a coin laundry and a gym

concern i had was the laundry room was on the 2nd floor

there was a lack of parking, possibly due to being filled to capacity.

gym could use some equipment maintenance at the very least.

parking

breakfast did not have a lot of options it was mainly prepackaged food

of the lighting wasn't working in the parking lot closest to the freeway

gym is one small room with only one smith machine

thrilled about room looking right at pool walkway (not so private) but otherwise was a wonderful room, loved

they were wrinkled like had been slept-in, not wrinkle from laundry

come on if the stains won t come out in the laundry then just toss it

the laundry room was noisy most of the night

beyond the room, the staff is trying to keep up with the halls, laundry and overall cleanliness but extra

the location felt very safe. i used the laundry room but there was no change machine

laundry room was accessible and had times listed for washer and dryer timing

comfortable pillows, microwave, and nice size gym

from the front desk associates to the lady taking care of us at the breakfast bar

pet area had dead grass and i have a 7 pound dog with very small paws

room service was exceptional. food quality is excellent!

the laundry room was exactly as advertised (only one washing machine in operation though instead of the

laundry room was unacceptable because it smelled horrible

no microwave in the room and resteraunt closed at 9:30 am for breakfast

wifi was not working

pool reservation blocks too long.

didn't like our room was across the worker's laundry room got woken up by the noisy carts and talking in front

laundry

was allergic to the tide laundry soap so had to sleep in chair and buy new sheets to use because there was no

kitchenette area was really nice and the free laundry area since we were there for a week

loved that the laundry facility was free and the honor system in the 'store' for foods/coffee

only laundry on the first floor and none of ice machines were working the first night had to go to the

breakfast, no breakfast, trash all over the property, no way get change to use laundry, staff not able to give

accept pets without an additional fee

guest next door had a pet and it barked all night long

with all the horrible construction going on it was still easy to find the hotel - parking was difficult and it

the drama in the parking lot between other guest

room smelled like someone had been smoking in it but it was a non-smoking room

there's also plenty of parking and several restaurants just minutes away

soon as we entered the room it smelled like smoke and this was a non-smoking room

narrow parking for larger pickup trucks

i couldn t use the laundry as a guest left everything in the washer

they ran out of laundry detergent, so we had to just wash without soap

dryer in the laundry room didn't work

comfortable bed, towels came quickly, kitchen staff friendly

my kids had a great time meeting the payers

the breakfast, and the hotel decor.

the complimentary breakfast was

need more parking

but they advertised having an ev charging station on the lot

they also claim to have free wifi however my husband and i couldn t get on even after 2 calls to front desk

the dryer was not working in guest laundry

laundry facilities were unusable as machines broken down and needed repair

laundry room was not available

in and as soon as we opened the door to our room it smelled bad like sweaty, dirty laundry, the entrance and

the wifi strength and lack of ethernet connection

there were no cups, wipes or towels in the fitness center

parking lot was too dark, and the elevator was not working nor was any of the plugs to charge our

i had an amazing view, and there was plenty of parking

great breakfast, nice, clean hotel.

the location and breakfast availability in a brown bag even though we didn't have it.

paying for laundry

bistro bar was a nice touch

first morning there, there was a bunch of kids being loud, then at 6am there was banging on the doors like they

bar and grill was a lifesaver

couldn't log into wifi

at this location was great, the staff, the room and the breakfast

comfy rooms, abundant breakfast, great fitness studio, and an overall gorgeous property

we wish the pool was cleaned and the shower needed a better cleaning

felt it was a tad pricey but then now im thinking about it 150 for your own kitchen and huge fridge is not that

very clean. enjoyed the breakfast and the room we stayed in.

desk informed us of low staff in housekeeping and laundry for clean towels

and they had a laundry room on the first floor

loved the breakfast in the morning, the room, the kitchen, the shower, the beds, we loved everything

room was clean, breakfast included. friendly and helpful staff. good sized pool for kids.

the size of the room, especially the kitchen area

breakfast was very little

my family and i did not get to enjoy breakfast as it was over and put away by 8:30am which felt extremely early

there was no breakfast

did not have breakfast for everyone

laundry did not work(although fixed the next day)

management said vibration was from laundry machines

the only piece of gym equipment for weight training was broken

big rig parking, furniture was torn and worn.

the only problem we saw was there was not enough seating & tables for the breakfast crowd, people would have

bagged breakfast and missing blackout drape in room with bright parking lot light shining in

the toilet was also very low to the floor kinda like it was made for kids

the pool look a little green !!

room was clean and breakfast was good. staff was friendly.

it was clean, friendly staff , decent wifi

bit pricey, pool is small and the laundry room wasnt open

loved that i was able to do a load of laundry

it has a wonderful breakfast.

i enjoyed the breakfast. i also enjoyed the coffee/tea bar.

the hotel was noisy on friday night with kids running through the halls. but that's texas

the guest laundry and microwave area is terribly maintained

(our last visit was at a marriott courtyard at twice the price with no laundry services

wifi very poor reception

nice pool area and parking area very clean also

front desk person tried to demand $10 additional to have a non smoking room

no garbage bags or laundry bags in the room.

does not smell like a fresh towel out of the laundry

close the door to the laundry work area. breakfast did not provide enough hot items.

the pool and hot tub were perfect

loved the breakfast bar

good breakfast selection for the price point of rooms

king suite was huge. had everything we needed, and breakfast was served

breakfast options were good. have a good staff.

rooms were really clean, quiet location and secure. breakfast was pretty good.

the morning breakfast has become a joke

there was dirty laundry left in the room from the previous people that stayed

wasn t thrilled with the fact i couldn t charge cash to my room for quarters to wash my laundry, after i

booked a spa room with a spa tub but the reservation that was downloaded to the hotel was for a handicaped

when we checked in the lady at the front desk was very rude. the pool was green

hotel was nice, the staff was nice, the location was great, the breakfast was great we will defiantly be back

the bar had shiner on tap we would have stayed instead of going elsewhere

staff could have been friendlier and it would have been nice if the bar was open to get a drink

closed bar and restaurant. but i understood about the situation with covd19.

could not get wifi with their help

were uncomfortable water pressure in the shower was not great couldn't use the gym as it had a horrible smell

the breakfast was awesome

small swimming pool

room upstairs had kids running around late at night

pool, and the help from staff, shampoo bottles in the shower, the continental breakfast for my kids and

husband enjoyed the breakfast both mornings ( i don't eat breakfast), plenty of parking, nice clean facility,

seems to always be closed bc of unknown reason and the laundry facilities are out of order for the past week

pool is the best in new braunfels

in bathroom, parking lot was not well lit at night, slow elevator, room safes were locked and would not

pool was dirty

breakfast options can be improved

weird smell throughout the lobby and hallways, & laundry room was messy.

a bit for the overall wonderful stay, but the laundry facility needs a serious upgrade.

breakfast was great coffee was good could be better.

the swimming pool is directly in the late afternoon sun without any shade in the area.

the pool chairs were all broke

bathroom, fitness center, laundry area

our room was across the staff laundry. when staff started their day early, it was noisy.

laundry facility though it didn't dry clothes

pool was very dirty. water was cloudy. no hottub.

great breakfast, pool, along i35 and near so much

breakfast there is not hot food besides waffles

pool was taken care of and nice and clean staff was very nice and helpful it was a good value rooms

property was overrun with weeds and breakfast offerings were very scarce

no breakfast. well 1 day they had waffles, old fruit, coffee

the location was great with a nice little mexican restaurant for breakfast right across the street

free use of laundry equipment.

the fitness center and free laundry.

the laundry room was awesome to have

everyone was friendly. great location. great price. pet friendly. free coffee.

pet friendly, excellent staff

very smart reception, lovely staff, very good clean room with huge tv, excellent gym and laundry

it would be nice to have laundry facility.

wifi would not stay connected

she greeted us with a smile and she brought towels to the pool without us having to ask

the pool was beautiful and clean

laundry room dusty, no laundry detergent( to purchase) bathrooms had mould caulk and dust stains in

the two nights we stayed both the pool and laundry room were closed

pool could use some shade

out 4 night stay, one of the nights the room above us must have had some kids running and jumping for a couple

breakfast food ran out before my kids ate, no white milk for cereal yogurt bad

rolling noises like laundry in morning while trying to sleep

the check in area vents were filthy, laundry room was dirty, all sheets and blankets not organized

staff were very nice and receptive to our requests for support the laundry facility was nice, however, one of

were not accessories such as shampoo, conditioner, laundry bag, and the toilet was not properly working

ground level back door left unlocked so key not needed to enter from pkg lot, broken taped up laundry, staff

were supposed to be in non smoking but the room smelled a lot like smoke and the walls looked a little dirty

into a non smoking room- freaked if cigarettes

fully functioning, breakfast, exercise room, swimming pool

old parking lot and not enough parking

loud music all night till 11 and there was a naked baby in the pool people smoking and drinking and cussing

kitchenette was dirty didn t feel safe at night in parking lot

it had everything we needed, and was pet friendly .

well lighted parking, easy access to places

they compalined about my dog barking when its a pet friendly place and they had a dog and i woke up to them

it was pet-friendly. it had full size kitchenette. its good for long extended stays

no breakfast as advertised, no laundry services available

but what made my stay even better were their laundry and business services, as well as breakfast being included

smells like fresh laundry, i'm assuming due to the washer/dryer down the hall

she did the breakfast, cleaning, laundry,etc

i especially appreciated the bbq facilities and the wifi

which was odd, there was a musty onion smell through out the hotel, you have to pay extra for the laundry services

all staff was so polite and accommodated to our every need, affordable, perfect location, laundry area on each

beds were fine, the amenities were good although you had to pay extra for laundry services, likes the window

guys smoking marijuana in parking lot and breathing it in to get in hotel :(

we overslept and missed the free breakfast, once we discovered this, a member of the staff went out of his way

no breakfast

the breakfast consisted of toast, cold cereal, muffin, fruit juices and coffee

pool did not work

the breakfast was very light

there were people out in the parking lot bbqing and drinking and being loud

was 100 degrees when i got there, not very clean, no laundry bags for dirty clothes , when i asked for more

the pool was looking pretty green but in defense there has been a lot of rain.

small pool

surprised by over $100 charged for pets during an evacuation for hurricane

parking was a little tight.

i think my room was next to the laundry

we were assuming it might have been from the laundry room but not quiet sure

laundry was out of order, room cleaning wasn't good enough( we need to ask for it), breakfast is

we used the laundry facilities on the 1st floor

and we stayed forth of july weekend and there were events for kids and

rooms were nice and on site laundry

we found the housekeeper/laundry employee and she found those items for us

hot tub and pool was clean.

didn't like that every time i've been there the pool looks nasty

only think i didn't like about the hotel stay is the pool hours they close the generators to early but the pool

said they would bring some up but after almost 40 min i went down to front desk and was taken to laundry room

the laundry room was a mess

breakfast was very good

waffles, bisquits ad gravey, yogurt and fruit, pool, beds.

room was close to front and there was plenty of parking

they had a laundry facility that requires quarters but would not give me any

breakfast was very limited. mostly packaged rolls and coffee and lots of cereal

called before hand was told no pet fee

i paid for a king bed-non smoking with a tub and they gave me one that was handicap accessible, which means

breakfast ends at 9am but i came up at 9:30 and the lady at the front desk let me get some coffee

it was an extra blessing that the laundry room near the pool area did not charge when we wanted to dry our

the cost of merchandise and lack of food and a kitchen

the fully stocked kitchen was amazing and the easily accessible amenities on site were great!

there is a mini kitchen and free washers and dryers

the parking at our location was a little difficult, but otherwise everything was excellent!

laundry on site

they have a laundry room that also takes quarters

without the drain basket though, we stacked the dishes on a wire shelf in a laundry niche

use any of the great amenities on the property - fitness center, hot tub, indoor & outdoor pools, laundry room

the pool was clean and spacious to accommodate multiple groups easily