i walked 15min to a laundry mat and washed my clothes

didn t have laundry on premises

i have to use my cellphone data to share wifi to the tv

our room was right outside a bar playing loud music until late.

gym had spinning bike and vibration plate machine which i thought was great

the breakfast was a little disappointing and so was the gym

the pandemic they don't have the buffet they used to have for breakfast

room service were quite pushy in trying to clean my room even though i had do not

price. they didn't charge for room service.

breakfast and clean and attentive to needs

great shuttle to the airport service, was prompt and good

is written there was a spa but it was a regular bathtub placed very weird and very dangerous when there was

the deluxe suite with spa bath and two pull out beds does not actually exist

strong wifi

-- ask for a room that faces to the parking area, it is rather quite

a bit hard to find out where the shuttle was waiting for us at the airport

room service

i wanted more basic dishes for room service, like tacos.

the rooms are nonsensical, the room service is super weird and unpredictable

we couldn't enjoy the free breakfast as we had to leave early for our morning flight, but the hotel packed our

laundry service was not available but you could do laundry by yourself

laundry bag was also missing

wifi and it took a long time to check in, room was clean but some of the furniture had

easy to access and pet friendly

wifi, really worst... it was going on and off....

the breakfast was freshly made everyday with typical items

frontdesk employees and security personal very friendly nice and helpful breakfast excellent

good breakfast, helpful staff, very good value for money, good bed, very clean.

had chosen this hotel because its said that it has a free parking area and it is close to the airport

location, breakfast

expensive laundry service.

do not request to have your laundry washed

location to the airport, facilities in the building, free shuttle

lovely bar to have a drink in the evening

staff at the lounge and room service always so welcoming

the shuttle service is very convenient

the room service is very slow we have to wait at least 1 hour

they have 3 machines in the gym (elliptical, treadmill and bike) and all of them are either slightly broken

kitchen staff was very friendly

i had a very early morning flight and was able to have some breakfast before i left

another thing we didn't like, my mother had some laundry done and didn't get it back the next day so she went

the shuttle at the airport was a bit challenging

clean, comfortable room, with excellent restaurant and room service, including full bar

room service 24 horas.

service, friendly shuttle service and great pool, spa, sauna and gym on the roof of the hotel under a clear roof

heard a lot of good things about this place but the night i checked in i tried to order food from room service

i booked it because it has 24hr room service

parking was free but it didn t feel secure with people walking around

marvelous breakfast

said that we have breakfast for 2 adults and 2 kids included, but in the hotel we were told that we only have

smth separately - no way the bed is large but short, even for my height of 165 cm old towels and laundry (grey

rooms are dark and dingy, the towels are gray from laundry, the smell of the rooms are just

personell was very nice all the time and the room service very quick and good

was one minute from the airport, shuttle bus avaliable 24/7, it was very comfortable and clean, a perfect place

excellent breakfast,nice gym!

laundry service available 24 hrs, we were able to take a swim at night and have our swimsuits ready

work, needed filters for coffee machine, towels for washing up as no dishwasher, rack for drying laundry that

as we were only staying the night between flights we didn't get to use the bar, pool or restaurant, but loved

it is sort of like a bus terminal - lots of kids screaming and families yelling and suitcases being rolled by

friendly staff, easily accessible from the airport, clean room, very reasonable wifi connection, reasonable

i asked about laundry and they said yes, without telling me the price i ended up paying half the price of the

we gave some laundry to the laundry service and were told it would be ready around 6:00 p

they have an outdoor pool and a gym

no water heater for pool

were delicious and sonia at the hotels restaurant was super attentive and sweet to us and the kids

wifi, tv and satelite worked

the bar with the loud music does not help either by being next to the rooms

the bed was comfortable. wifi was working in the room.

staff, great facilities, good food in the bar and a comfortable room that was really cheap

wifi is poor up on top floor. excellent in reception but soon weakens

np breakfast

the staff offered excellent customer service and the stayed included a decent breakfast.

the breakfast was poor

wifi not working, and water wasn't running in my room

we also appreciated that we could check in early and use their laundry facilities

affordable laundry service

great wifi and cordial staff

good wifi, free water

but restaurant and bar closed -too late at 10:00 to get

wifi is spotty and requires you use other peoples' room number to use

wifi connection is poor . room is dark and could use more lights. no fan in the room

breakfast was ok, room service was convenient

didn't like the wifi service because i didn't get from my room, i only could get in the lobby

no parking

parking lots

wifi: very good

and there is the cutest little door adjacent to the sink to open and receive room service instead of opening

there were little problems with the window but the room service guy fixed it fast

large room. good wifi. friendly staff.

and, the last, but not least, the hotel has it s own laundry which you can use on your own, since the

no pool

facilities- basic but enough, the tiny gym is a bonus

is excellent, my only concern is about the way to get inside and outside de parking lot, is a kind of risky in

gym is open but treadmill and bicycle are out of work. pressure in a sink was too low.

my group noisy rooms, they charge you seventy us dollar for washing, simply want to to use their laundry

from the staff, room, location, and restaurant service, room service was excellent

station close by takes you everywhere you want to go quickly and efficiently - possibility of late check out at

breakfast coffee could be better

newer hotel. modern and clean. good breakfast included. great location next to subway system.

i don't remember their names but they were there during breakfast most of the weekdays

clean, spacey bathroom, quality towels, iron in the room, available drinking water, gym, good breakfast

the gym was spacious and had a variety of high-tech, well-maintained cardio machines, weights, kettle

breakfast fine with eggs on demand

employees in the restaurant during breakfast were not sustainable good

there seems to be no laundry service

expensive laundry ud83euddfa

breakfast far exceeded expectations in terms of quality and ability to pick from a menu at no cost

heidi i love the dichotomy of the hotel and the park. room service!

old building, friendly accommodating staff, gourmet breakfast, welcome cocktail, large room with view of the

great that they had a free laundry room to use

wifi, stable and enough speed - washing machine and dryer available for free (you need to buy laundry detergent

hotel has even small sportroom and laundryroom

loved access to the laundry room

laundry service for free on the fifth floor

well, the room was clean (except for one dead bug in the sheets which i suspect came from the laundry service

interesting building, comfortable and clean, and laundry service.

room (308) was of good size and the wifi was really strong and reliable

roof top patio, location in historic area, gave us late check out

wifi works good and tv is working

breakfast and pleasant staff

excellent breakfast

breakfast was excellent

the in house gourmet restaurant provides morning breakfast to fuel your daily explorations while the spa services

breakfast is amazing

great little hotel only downside no washing machine and no laundry nearby.

bathrooms compared to other parts of the country (but maybe that's just a mexico city thing) - no laundry on

double room with own bathroom is located near the public rooms and hence has access to the wifi

wifi

little bar with a great young lady bartender

cynthia at reception made my check in and request for early laundry service so easy

no towels in the room, perhaps it was laundry day as when they did arrive, they were bath mats, not bath towels

was a miscommunication when it came to picking up out clothes for laundry service, so half of it was not done

examples: when our laundry delivery was held up due to demonstrations in the square, isaias, the porter we met

how many street were close that day, it was hard for us having to walked with the luggage, three kids and 85

the rooftop is lovely and the pool was great to lounge by

we ordered the room service on the first day and the food is pretty good

the staff were amazing, the rooms are incredible, the location was fantastic, the rooftop bar and pool were

tiny but probably best equipped hotel gym i ve been in

the pool area is very small, with most of the roof dominated by a restaurant used predominantly by

room had a courtyard view, was busy with employees handling laundry, loud television, and man painting the wall

staff; large, clean, and well-maintained room ; wifi worked well in my room; the shared bathroom was very clean

they don t say is there is a bar and also restaurant in yhe lobby

plus, the bar within the hotel is super friendly with great botanas

wifi is available throughout the property but sometimes it goes off

no laundry facilities

, and service of laundry isn't a good quality for 4 stars hotel

there was a bit of a strange peroxide smell in the corridors- maybe the laundry

the breakfast, laundry service and location were good

laundry was too expensive

at night, shower curtain too short, and they wrecked 2 pairs of my pants when i sent them to the laundry for a

laundry service

excellent location. good sized room. good breakfast.

-delicious breakfast -really helpful staff -spacious room with high

internet, cold rooms, restaurant food and room service food was always cold so i had to warm it up with a

the private pool is warmed up so we could use it despite outside it was a little cool.

clean could be better the room service non existence, no channels

parking is limited

we got the suite with the spa and the deep soaker bathtub. highly recommend!

private pool is incredible ! room spacious !

the laundry service was good and inexpensive

poor laundry service. poor television service.

we never used the service, but they come by each morning offering to do laundry

gym has only one treadmill. no spa and swimming pool.

staff, excellent breakfast included, complimentary bottled water and grab and go snacks, fast wifi

dark even with lights on. missing self laundry for long stay.

well now i know the cost of doing the laundry

as you might expect for a good city hotel, laundry by the item, and so relatively expensive

there are a lot of services you can use - for us, we used the laundry service

no laundry machine. difficult parking

the best part was being able to use the laundry facilities to wash our disgusting clothes

able to use laundry machines

with filter water and laundry machines. welcoming staff.

you can also use the hotel's laundry for free just need to buy a detergent

also had shared kitchen and laundry

disappointingly the laundry service wasn t available during my

wifi didn't work, i couldn't use the laundry even though it was listed as a feature on the website, i saw bugs

they offer laundry service

the wifi signal and the room

gym was under renovation, which wasn't mentioned on the room's ad

upon checkout, i was unexpectedly asked if i had taken their laundry bag

laundry service was same day quick and cheap

the laundry service is good, but the laundry quality needs to be improved.

very good laundry service

though i was charged for the laundry bag

the self service laundry is handy to have

could not do simple laundry

leaky roof at the bar area, laundry service

they have laundry service and a nice bar

wifi was strong, but internet sometime didn't work properly mosquitos

even after declaring on their website that they are a luxury full service hotel, they say no wifi and no

we wish there had been vegan options at breakfast.

great breakfast (especially the conchas

wonderful roof top bar with a pool area

the staff were excellent and the breakfast delicious