loved that it had everything from a pool, private beach, laundry, picnic tables, and shady areas

lovely pool, grounds and facilities and welcoming friendly staff

dock, ocean view from the window, full kitchen, clean room, even with free access to the beach, free kayak and

the hotel provided outstanding wifi which enabled me to do my remote work from home job (daily video meetings

the wifi was occasionally spotty

office needs quarters as change for guest laundry facilities

kitchenette was not stocked well and the pictures must have been taken prior to hurricane irma

very out dated. none or very little wifi, no bar and dirty in the room.

tv wouldn't stay connected to the wifi & we couldn't ever get the regular cable to work, so we couldn't watch

parking was good. found it to be quiet. enjoyed being on the water. room was very spacious.

no laundry facility available

we stayed in a 2-bedroom apartment that was well laid out with a full kitchen and laundry

there was no laundry facilities

faucet was broken at the pool bathroom, carpets were gross and worn, staff was folding laundry in the middle

lack of basic housekeeping compromises the overall experience, with corridors left unvacuumed and laundry

no more kids club like it used to be

store (the lady is unfriendly and complains when you pay with cash), beautiful grounds, wonderful pools just

the bar men could not speak a word of english and messed up our entire food order

we loved the pool area and enjoyed the house with our own private pool

family activity center closes all pools and games at 5pm . no night swims etc

it also had a laundry which i was not aware of until the last day

very comfortable downstairs and not enough towels for the 5 nights and only one box of laundry detergent and

kitchen was not well appointed and pans, dishes etc were in poor shape

the sprayer in the kitchen sink was broken

we were changed to a clean apartment with full kitchen and basic kitchenware.

that small room should be laundry room or storage room for motel

the outside deck from the kitchen and laundry, above the pool area was an eyesore

and it was above what looked like a laundry room that stunk bad and smell came into the room

very very over $$$$$, pet friendly yaaaa, ad said may be a pet fee and then shows up at $200 nice thank you to

free parking on premises was also a big plus for us

layout, staff, comfort, complimentary guest laundry, aesthetic and location

we usually eat dinner later than that, would be nice an optional room service pizza, hamburger or something,

place promotes itself as pet friendly, but it is not

loved the location, the pool and tiki bar area, the games and amenities available.

the gym is in a closed room.

we were right next to where the employees gather and do laundry, our one view outside to the ocean was constantly

did not like our room (#100) which was too close to the road and guest laundry room and offered no view, which

i did not like that right outside my room, 101 was the laundry room and there was an old door laying on the

one of the rooms we rented was close to the highway and laundry

our room was right next to the laundry which wasn't ideal but not a huge inconvenience

laundry room not working but staff took care of us

door to ice machine and laundry was locked

laundry facility where ice machine was kept smelled very musty. so we avoided it.

was not a washing machine in the laundry room, just a dryer

connect to wifi, no heat, no sink in kitchenette, room was dark, dryer in laundry room was

no laundry service. (there is one a few miles down the road)

they also had bicycles and a laundry facility on-site with a pool side bar staffed with excellent servers

no wifi while we were there-not that big of a deal as you don't go to the location for the wifi, but

pool and bar and room

the sleeping couch that our kids (9&7) slept on was not the greatest quality matress.

to use the hottub around 7pm and the staff said to me 'i think they are already all sent to laundry sorry'- my

comfortable bed, nice having regular size shampoo, conditioner and soap, nice towels, laundry service great,

we were told there were not table, no alternative given as we were told the kitchen cooked for all

the pool was a little too hot, i like it warm but that was hot

for the money there should definitely be a decent gym on the property and that would make this resort the

area is nice to drive around with a rental car; the san juan property charged $25 per day for car parking and

cats were the stars of the hotel, along with the pool during winter i was the only swimmer

i like the location. it was in a very quite area. i like the breakfast

hot breakfast was added this year (eggs & potatoes)

free parking on the property

the tv didn t work, there is no laundry

the resort had nice pools, whirlpool, tennis court and decent laundry facility

that they didn t offer laundry

i did not see a laundry area

no complaints except it would add to the convenience if they put in a laundry room.

laundry was too far from hotel.

useful shop at the reception laundry available cheap

laundry on site!! great restaurant! great staff. it rained so didn't get to do some of the fun!!

bed felt wet a little bit but cold, you know when you do laundry and you re trying to see if it s still wet

we loved having a great restaurant on the property as while as laundry facilities.

laundry

very dirty hall ways, beach area,grill area,laundry area no maintenance.

the laundry room is not usable during our stay

pool, laundry on premises, great private beach, rooms are great, staff was amazing, location was terrific

in worst room next to laundry, noisy

were going to stick me next to the laundry room and bathroom

good to have laundry facilities

laundry was only $2 to wash a load and $2 to dry

location,, laundry, owners were great , boat launch

laundry on site

t change pool towels because no laundry had been done pool was nice but whole area was a little uncared

saw us trying to figure out the room and parking and jumped right in to help and she is in laundry

we enjoy the paddle boat, the kayak, the pool and we brought our boat so the marina was great

kitchenette is a dorm fridge, compact keurig, sink and a small microwave no utensils or plates or

the facility is pet friendly and i honestly have to say that even though we didn't had a pet with us, the

bikes, kayaks, fishing available, laundry service and grill supplies provided too

the pool was great

we had insects swarming one early morning on & around the kitchen sink

like the pool, like the marina and the new colors of the buildings

friendly staff, well-equipped kitchenette

staff very friendly and accommodating. washed and folded our laundry.

we missed a cutting board in the kitchen or it might be we couldn't find it

parking area could have been more convenient

this is a good budget accommodation enroute to/from key west and the wifi worked well

kitchen was perfect

there are also separate bathrooms with showers as well as laundry available on site which were also quite clean

houseboat, stocked kitchen, everything you needed if cooking, porch with table and chairs, laundry on site,

great addition of pool and laundry facilities

cost to do a small load of laundry

you have a laundry room on si, e and they are dog friend, y which is a huge bonus

good value self-service laundry and free bikes

having laundry facilities

the laundry severices could be more secure and free

plenty of amenities (kayaks, fishing, on site laundry, bbqs), easy walking distance to

free kayaks, bikes with laundry available.

was acting up ice machine didn t work laundry room was out of service tv wasn t working we had a large group

had a relatively decent size pool and laundry facilities

laundry available for hotel visitors, small additional price

no linens for the sofa bed in the closet, so had to go to laundry room to pick up some from the staff

the room was spacious and clean and next to the pool. and they have a laundry room.

noisy room beside laundry when housekeeping showtup very noisy

no place to wash laundry

the dryer in guest laundry isnt very good.

we went to the laundry facilities and grabbed some towels and left bagged trash

guest laundry in site

need laundry where all the machines work.

laundry room is poorly located

laundry room was around the corner and 3 machines.

the condos on the left side of the resort & the laundry facilities are a little shabby looking

on site laundry facility.

the property is also great-a variety of rooms, pool, laundry facilities, wifi, sandy waterfront complete with

you can do laundry on site

the hotel has a laundry can do your own laundry

friendly staff nice location good to have a laundry

pool was very clean and heated, great location, staff was very friendly, laundry was on site and easy to use

entry to the rooms was filthy, garbage in the hall as well as dirty laundry piled up for a day or two

site laundry facilities was great

i was happy for the clean laundry room and the location

we used the laundry but it was damp and smelly and our walk back to the rooms that we were staying in was dark

laundry facilities not working properly

guest laundry room had three broke washers so that was limited, but when i lost my money in one of the

pool was great. onsite access to laundry was great. entire family had a great time.

laundry facilities were useful for us

only one laundry room located on first floor.

we had no intentions of doing laundry, but after seeing the laundry room, could not resist

no on site laundry facilities

no ice machine on first floor, had to go to counter. no onsite laundry. no hot tub.

could use another washer/dryer in the laundry area as they were typically in use

no in room safe or coin laundry services

no laundry facilities.

tiki bar was closed, one of the elevators wasn t working

the room was great, big, comfortable. the kitchen had everything you would need. it was quiet.

plenty of parking

was great, bed comfortable, separate living room and small kitchen with great dishes, silverware & coffee cups