very clean, spacious room, the view, the pool, the breakfast, friendly staff, very quiet.

the wifi was intermittent and sometimes off during our stay

wifi is not good

incredible location near the beach, awesome and huge breakfast, nice swimming pool and gym

room service was performed very late (15.00)

excellent location. friendly staff. amazing breakfast.

one of best breakfast choices we have seen in a while

wifi is really poor

the staff were great, the breakfast was brilliant.

the private terrace with sea view. pool and breakfast was very nice too

peaceful location. free underground car parking. easy drive to lots of beaches.

i didn t think to pre book a treatment from the spa complex so i was disappointed not to be able to have a

i was hiking all day and spent more than 2 hours melting into bliss in the spa and due to the time of

pool area has beautiful views of the mountains

on site parking

beautiful setting in the desert. lovely gardens and swimming pool.

the pool is pristine

pool was absolutely freezing and impossible to swim in

the room, the views, the pool, the breakfast

the room, the views, the pool, the breakfast

be nice if they surplies beach towels as well as pool towels as we had to buy some and be nice to have pool

amazing pool with views across wild hills

the pool and setting were divine

loved relaxing in the pool with amazing views of cabo de gata natural park

towels as well as pool towels as we had to buy some and be nice to have pool toys etc fir the kids again we

no wifi in rooms and reception area (where good wifi available) closed at 4.30pm

bar wasn't open but this is probably due to it being low season so it's not a negative point

as a place where to disconect and be in contact with nature, but it is weird that there is no wifi in the rooms

we ll try to go back in the summer to enjoy the pool and the warm weather

it is a bit old, the pool was not that clean

excellent breakfast included and very tasty dinner menu on offer

the rooms are very well equipped, the swimming pool is amazing and walking around the property and the common

breakfast not very exciting

we actually liked that the swimming pool is slightly removed from the main building because it gives you even

breakfast..! totally yum!

wifi in the room was rather slow and interrupted but speedy in the restaurant

to my room last saturday afternoon i went into the hotel for a drink to find and that both the bar and restaurant

the service and location was excellent. large and spacious rooms. great pool onsite and

quiet place, good breakfast, helpful staff

breakfast was always great, with perfect coffee every morning

would have been nice to have natural yoghurt without sugar at breakfast

the breakfast was excellent and it was the little touches which made this hotel so exceptional

grand hotel, very quiet, very clean, great breakfast, beautiful bay

was an argument going on between the owner and his son that made it a little awkward at breakfast

the breakfast was also very good and complete and it was very pleasant to have it on the terrace,

it's not the first line, but if you don't want to walk, the swimming pool is waiting for you.

activities, pool, bar, and of course the bungalow

the shared facilities,, pool, wash block, bar etc were also of a good standard

lots of things to do with kids

knife selection in bungalow kitchen very limited (no peeler or bread knife), toilet paper doesn't flush through

i had a problem with the wifi reception in my room and i received a room upgrade without question

night it seems a bit scary, looks like it s in the middle of nowhere, with trucks parking just in front

there was plenty of parking

bar and restaurant next door. lots of parking. friendly staff.

mentioned, the wifi reception isn't always strong

the large parking lot

the outdoor swimming pool and surrounding sun terrace was perfectly situated close to the accommodation, screened

good breakfast and ample free parking

the hotel has a restaurant & bar open from 8pm but there is also a really good indian restaurant within 5

lots of free parking spots in the hotel yard

no bar or anywhere to have a little to eat.

the bar schedule feels too short, only between 5 and 9 pm, and we missed a bit of more time for drinks

poor wifi

a hotel bar would be nice

have been nice for the bar by the pool to be open for drinks all day as signs say you are unable to drink around

the terraces and bar areas were all kept well with chairs and tables prepared for use even though we were still

the terrace bar also was left in a messy state and unusable for most of our

delicious breakfast

it has a nice bar /terrace but was closed

location, clean, breakfast

and although a bit basic the room had everything we needed and we could park right outside our front door

he provided a dirty laundry cart for him to sleep in

great breakfast.

nice pool, quiet place as we were at the end of april.

there is nice slide and small kids dedicated area

the pool was good as well

breakfast was great plenty to choose from cold or hot, i liked a cooked full breakfast and it was

breakfast was great. pool area was really relaxing. nice gym

id been messed around with car hire at the airport meena stepped in and sorted out car hire and late check out

one evening i was completely ignored by staff for a long time and then a spanish man walked up and got served

the spa area was a bit confusing, i wasn't sure if it was open.

we used the laundry service and first it was 15 euro's but then they said it was 30 euro's

everything was perfect! the hotel is oriented for families with kids.

the endesa ev chargers near the hotel worked perfectly for charging overnight

i did make use of the small gym and found it satisfactory

the wifi was almost zero strength

fee for spa fee for parking (underground)

as parents, we liked that the pool was fenced off when it was closed

the kids club super fun

excellent - 4 pools on different levels with lots of space for loungers etc; great pools for kids at either end

room service was one of the worst meals we've eaten

room service was excellent and prices reasonable

bar prices. but lovely bar area with televisions. bar staff were great.

upgraded to an executive room so it was spacious, had mini bar fridge and a very comfortable huge bed

room service was not available at 5

we was there for a couple of days and we had chosen no room service, but everyday when we went out the maid

& bar closed friday & saturday night although menu advertised in the lift

the receptionist was welcoming we were not told about the facilities, such as breakfast and room service

we were there on easter days and they had restaurant closed and no room service

room and staff were tremendous was a little shocked at charge for pet

staff very helpful and friendly, told us a local tapas bar which was excellent

laundry service will cost you an arm and a leg - use the laundromat down the road if you need to

wifi was particularly bad in our room - but it's vital if you want to watch something on tv:

excellent staff, modern feel and clean. good breakfast.

parking excellent pool area excellent breakfast had a very good choice of options.

the breakfast was very good

there is a laundry mat very close by and also a patisserie if you want to grab breakfast

open friendly staff, clean big room, wifi.

early check in

bar was very nice and the art work on the walls exceptional

the wifi is a bit strange - i eventually connected via telephone and ipad though my windows computer

really friendly service from anna. and really good bar area.

bathroom was very old and wifi didn t work in the whole time they don t allow smoking, however we could

wifi worked well for me

was flooded and the cleaning lady was going round carrying an extremely smelly trolley for dirty laundry in the

the bar wasn't open so you couldn't even order a cold drink

also, every time we left the hotel we had the inconvenience of having to log into wifi on every single occasion

room and bathroom, good wifi, excellent breakfast, very friendly staff, perfect location for station and town

there is a bar in the hall for a quick coffee

a machine operated laundry service is about 10 mins walk from this hotel which was quite hady for me

allowed me to switch rooms after the first night to get a better wifi signal

wifi works well in the room

great location, value for money, kind staff and great wifi.

ie the man in charge amdf pther spa nish man great but one other

don't have a laundry service, but there are several launderettes within a 10 minute walk

wifi was a little hit and miss

reception told us it wasn t connected to wifi

wifi could be better

only slight problem i had was the lack of information about room service

wifi wasn t amazing

no food available in the hotel and no room service

wifi was a bit poor

staff at reception were excellent. but bar staff need retraining.

friendly helpful staff perfect location near the town and beach parks restaurants port liked the pool

we had to go to the hall for wifi

free wifi wasn't great in the room, but adequate for a one night stay

wifi was not good in our room, we had to go out in the hall or down in the lobby area to have an

wifi was excellent

wifi was very slow and it did not always work. there were very few sockets in the room.

wifi is awful

breakfast was very nice and well presented

good buffet breakfast

good wifi signal

the airconditioning and wifi working well and there was also a fridge in the room

being weakened at 6am by very noisy laundry truck got 40 mins

pool wasn t open

there's only one slight issue, and it's the lack of a bar on the rooftop pool.

the hotel had a small gym and a pool on the 3rd floor, both nice and clean

excellent choice at breakfast

the gym was good with four new seeming machines

the gym was rather small, but a minor issue.

availability of hot food/room service but we are in covid times

pool was excellent, site was clean and tidy, bungalows were great, we would stay again, great for kids

very clean and tidy shower excellent and beds comfortable staff friendly and helpful we requested early check

i was given an early check in when i arrived at 11

bar fridge small but very good to have

could have done with coffee making facilities in rooms. also a bar in hotel.

reception provided a voucher for the bar next door while my room was being made

it is the 2 star hotel but there was the nuevo torreluz, a 4 star hotel with a bar and the terrace in the same

confusion over whether there was a laundry service or not

pool area immaculate with plenty of seating for shade or sun

great decor, lovely touches, terrific upper floor pool and relaxation area.

you need for a comfortable retreat is there including a roof top to take in the views and a spa bath which was

hotel with a beautiful rooftop terrace & small pool with a view of the hilltop alcazaba

laundry charges excessive

location was absolutely brilliant and we thoroughly enjoyed being by the roof top bar in the evenings enjoying

excellent wifi connection through out the hotel tv with usb and chromecast available safe in

also room was just above the kitchen with resulting noise of what i presume were extractor fans - but we did

a little disappointing to find area closed on a monday and roof terrace bar not open

the morning receptionist had just let us stay, it would have saved the cost of the cleaning and laundry and

ate out so no big deal but i never did work out whether there was a restaurant, a bar or snacks/room service

vending machine fir drinks by pool only takes cards.

however, the room service did tend to learn and adapt to our requirements

the aire spa baths are a must